Total 7 job vacancies in Home Working, WC2A 1DT

Duties include but are not limited to:

• Provides direct patient care.
• Identifies emergency situations, reports and initiates effective action immediately. Performs CPR in accordance with the established medical center policy.
• Complies with Nursing Service policy/procedure on administering medications. Administering medications as ordered.
• Utilizes nursing care procedures when providing patient care.
• Maintains personal safety.
• Accurately administers injectable medication with no more than two valid failures or omissions and supervisory feedback during the rating period.
• Observes, monitors, and reports pertinent data to appropriate interdisciplinary team members.
• Reports accurate data to the team leader/charge nurse, in a timely manner.
• Documents patient encounters in the medical record.
• Utilizes the concepts and guidelines of sterile techniques.
• Excellence in customer service includes positive written communication, including electronic mail communication.

Work Schedule: Monday - Friday, 0800 - 1630
Virtual: This is not a virtual position.
Permanent Change of Station (PCS): Not Authorized

Starting at $49,030 Per Year (GS 3-6)

This position functions in the clinical associate role in the primary care clinic, which utilizes a Patient Aligned Care Team (PACT) model. The PACT ICT is responsible for providing direct and/or indirect patient care to an assigned group of patients. She/he will have the knowledge, skill and experience to carry out assignments involving point of care testing, providing treatments and vaccinations, performing diagnostic studies, and patient/family education. The ICT demonstrates active collaboration and communication with Patient Aligned Care Teamlet (Patient, Primary Care Provider, RN Care Manager and Administrative Associate) and Larger Team (family/caregiver, internal and community-based services and disciplines involved in providing care to the patient). This is the full performance level for the ICT position. This is a bargaining unit position.

Major duties include:

• The incumbent assists outpatient licensed staff with the delivery of care to patients with complex, specialized, and potentially life-threatening situations.
• Performs observation-based screening and collecting patient information in collaboration with licensed personnel.
• Completes approved templates and tools, such as the outpatient intake form, normal result notes, and follow up treatment protocols established by the agency.
• Assists in behavioral/psychiatric situations in an outpatient setting. This can include assisting licensed personnel with crisis intervention, management of aggressive or suicidal psychiatric patients, by providing one-to-one observations and applying prevention and management of disruptive behavior techniques (PMDB).
• Performs duties focused on communication techniques required to complete the questioners and templates approved for use in any outpatient clinical setting, including active listening, restating, and mirroring.
• Maintains a safe and therapeutic environment for the patient while promoting a sense of worth and dignity under the supervision of the licensed personnel.
• Assists outpatient licensed staff with the delivery of care to patients with complex, specialized, and potentially life-threatening situations.
• Assists licensed staff with preparing patients for medical evaluation, setting up equipment, passing instruments and providing treatment during in person or virtual visits.
• Operates specialized medical equipment to obtain diagnostic and therapeutic outcomes.
• Collects a wide range of specimens and preparing them for transfer to processing.
• Observes patient status and keeps licensed clinical staff informed of any change in condition.
• Clinical responsibilities include but are not limited to:
  • Vital signs. Examples: vital signs, 12-lead electrocardiogram (EKG).
  • Point-of-care (POC). Examples: Abbott hand-held blood analyzer (I-STAT), glucometer.
  • Equipment and surgical instrumentation set up. Examples: skin biopsies (excisional, shave, punch).
  • Treatments and interventions. Examples: Cryotherapy, incision and drainage, ambulation, and Foley coude' catheter insertion.
  • Wound care. Examples: bandaging, application of dressings and wound measurements.
  • Specimen collection and Preparation. Examples: collecting and labeling venous blood samples and mucous specimens.
  • Assisting with patient exams and screening. Examples: gynecology exams.
  • Mental health care. Examples: Crisis intervention, performs behavioral/mental health screens, conducts interviews, and observes behavioral patients.
  • Preparation of lab specimens and transfer to the lab for processing: Examples: Labeling, placing in the proper bin or tube system.
  • Assisting with patient exams and screening, utilizing technology such as telehealth peripherals. Examples: primary care physical exams (heart, eye, ear, nose, throat (EENT); gait exams, and skin exams.
  • Patient education within scope of care or while providing an intervention. Examples: post procedural care, splint care and wound care.
  • Follow-up care: Examples: Suture removal.
  • Electronic Health Record (EHR): Thoroughly and appropriately documents actions, interventions and procedures in the medical record. Examples: Procedural notes, progress notes, screenings, photo-documentation and secure messaging.

Work Schedule: Monday - Friday, 8:00 am to 4:30 pm
Telework: Not eligible.
Virtual: This is not a virtual position.
Position Description/PD#: Intermediate Care Technician (Medical Assistant)/PD99968-A
Relocation/Recruitment Incentives: Not authorized.
Permanent Change of Station (PCS): Not authorized.

Starting at $49,025 Per Year (GS 7)

Job Title: Data Analyst

Salary: £30,000 - £35,000

Contract: Permanent

Location: Homebased North West

Weekly Hours: 35

So…. What is this role exactly?

This is an exciting opportunity for a Data Analyst in the Data and Business Intelligence Team.

As a Data Analyst within our Data and Business Intelligence Team, you will play a key role in supporting our mission to provide safe, affordable housing and exceptional customer service to our residents. You will be working alongside other data professionals to deliver and embed our Data Governance Framework and advanced Data Management capabilities to ensure data integrity and accuracy. In addition, you will be responsible for extracting, analysing, and interpreting complex data to provide valuable insights that drive evidence-based decision making across the organisation.

We are looking for an individual with a passion for data, ready to help establish YHG as a leading example in the social housing sector as a data driven organisation.

What will my working week look like?

You will be homebased, living within the North West, within a reasonable travelling distance of our Head Office in Warrington, to attend meetings and training courses when needed. Realistically, you will be required to visit our Head Office approximately 2-4 times a month.

What will I be responsible for doing?

First and foremost, you will work with the Data and Business Intelligence team and YHG Data Community to develop and implement best practices for data governance and management across all YHG business areas.

Lead/Support data governance initiatives and issue remediation, including data quality, data management, and data lifecycle processes.

One of the great things about this role is the opportunity to work closely with different areas of the organisation and understanding and exposure to multiple systems as well as some of the best data governance and data quality tools available.

Other responsibilities will include:

• Ensure data is accurate, consistent, and reliable by performing regular data profiling and quality checks and reporting assurance levels to leadership teams
• Develop, maintain, and enhance regular and ad hoc reports using SQL and other data analysis tools
• Analyse datasets to identify trends, patterns, and opportunities to support strategic decision-making
• Collaborate with internal stakeholders to define data requirements and deliver actionable insights
• Act as a liaison between the Data and Business Intelligence Team and other departments, fostering a culture of data literacy and evidence-based decision-making
• Translate complex data findings into clear, concise reports and presentations for non-technical stakeholders
• Identify and recommend improvements to data processes and reporting methods to enhance automation, efficiency and accuracy
• Stay updated with industry trends, tools, and best practices related to data analysis and governance and communicate these to the wider team using bulletins or similar, highlighting important themes or recommendations

And what would make me stand out from the crowd?

To be a successful as Data Analyst, here at YHG, you will have….

• Understanding of the importance of data as an asset, Data Governance / Data Management principles and how organisations use them to enable accurate analysis and insight services
• Analytical mind-set with a strong bias towards evidence-based decision making, working with business SMEs, and using data and metrics to tell a story, or set a context together
• Desire for consistency, standards and process-adherence, enjoyment in the work involved in achieving these through data dictionaries, glossaries, documentation and change control
• Attention to detail, high standards of accuracy and the ability to deliver consistently to these in areas like data quality, technical documentation, and presentation of insights
• Technically skilled in Data Analysis and process driven in its application, but with the ability to discover new value through exploration
• Knowledge of core data principles, such as data types, classification, integrity, consistency, and data structures, such as relational databases, ETL/ELT, datasets, APIs

Ideally you will have …….

• Proven experience in a role involving data analysis or data management, with the ability to articulate the components/structures/roles and their purpose and importance in the wider framework
• Strong proficiency in T-SQL for ad-hoc data discovery, selection, extraction, transformation, and analysis
• Ability to perform data profiling, data management, and instil data governance principles
• Proficiency in data visualisation and presentation tools (e.g. Excel, Power BI, Tableau, PowerPoint) with the desire to develop these skills further
• Excellent analytical and problem-solving skills, inquisitive and open-minded when looking at solutions or root cause analysis
• Strong communication, stakeholder management and people skills, with the ability to convey data concepts or insights to non-technical stakeholders
• Able to communicate between the technical and the non-technical
• Able to work autonomously with minimal supervision

This role is really suited to someone who…

• Has experience in the social housing sector or a similar regulated environment
• Can use predictive analytics tools and/or techniques to deliver predictive/prescriptive insights
• Has Degree in STEM subject or equivalent
• Has Understanding of GDPR and other data protection regulations
• Has familiarity with other data tools and programming languages (Microsoft BI Stack, Azure Synapse/Fabric, Collibra Data Governance, Informatica Data Quality
• Has Relevant professional Certifications

If you feel this could be the right role for you, we would love to hear from you!

For more detail on the role, please review the role profile available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

That all sounds great, what’s in it for me?

In return we offer £30,000-£35,000 for a 35-hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.

At #TeamYHG we measure performance on outputs and quality, not hours and minutes. We offer a flexible, homeworking culture where you’re trusted to get the job done. If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we’re open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House – our purpose-built collaboration, wellbeing, and social space in Birchwood, Warrington.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work

Closing Date: 20th November 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG2

The Lead Nurse for the Thames Valley and Wessex Paediatric Critical Care ODN will provide nursing leadership across the Network, acting as a source of expertise, advice and knowledge for providers, commissioning and ICBs. You will work alongside the national PCC ODN lead nurses to deliver on nationally agreed programmes of work and to support regional surge planning for PCC capacity.

You would work with the Network Manager, Education team and Lead Clinicians as part of a multi-disciplinary leadership team to lead the strategic and operational development of coherent and effective network arrangements, and delivery of a programme of work that addresses national and local priorities, leading on user engagement and risk management. some of the key programmes of work for the upcoming 18 months are: implementation of the PCC services specifications for Level 2, Level 3 and Transport services, working in collaboration with LTV providers to develop services alongside the NCEPOD recommendations and implementation of national Paediatric Early Warning scores.

You will also, in partnership with the ODN Education team, PIER and SORT play a key role in delivering education and training for Paediatric Critical Care across the ODN.

This role is primarily a home working role however the ability and flexibility to travel to regional and national meetings is essential.

• Maintain clinical experience and provide expertise in the areas of Paediatric Critical Care (PCC).
• Work collaboratively with agencies and multi-professionals regrading the pathways of care for children with long term PCC issues. .
• Develop dedicated guidance and protocols as relevant to the development of the PCC Network in collaboration with the
• Work with the network team to deliver the Paediatric Critical Care National Review and Service Specification
• Ensure annual review of regional surge plan is completed reflecting the current challenges to providing PCC capacity.
• To support commissioning quality PCC services through NHSE partnership working
• Under the direction of the network manager, engage with a range of stakeholders to support national reviews, regional initiatives, cost and value improvements, whilst keeping abreast with new clinical innovations.
• To be up to date with national developments, initiatives, priorities, and projects within PCC. Disseminate news and information throughout the ODN. Highlighting areas where clinical networking can improve patient care and provide value for money for the NHSE
• Attendance and engagement with the PCCS representing the PCC ODN
• Lead on the TVW PCC ODN Morbidity and Mortality process ensuring learning is shared in a timely manner and any issues escalated via appropriate channels.
• FOR FURTHER DETAILS PLEASE SEE JD & PS

Key working relationships include Network Manager, Clinical lead, Lead nurses from other ODNs both regionally and nationally, Lead Paediatric Educator, Data Analyst, Administration team, Nurse and medical leads from both of the tertiary centres as well as lead nurses from all the network member hospitals, Specialised commissioning CYP lead, ICB CYP leads.

Clinical Focus
• Maintain clinical experience and provide expertise in the areas of Paediatric Critical Care (PCC).
• Work collaboratively with agencies and multi-professionals regrading the pathways of care for children with long term PCC issues. .
• Develop dedicated guidance and protocols as relevant to the development of the PCC Network in collaboration with the Governance Groups
• Work with the other ODNs to ensure that transition of care; for example between children’s and adults services, or between hospitals providing different levels of care; are as seamless as possible.
• Work with the network team to deliver the Paediatric Critical Care National Review and Service Specification
• Ensure annual review of regional surge plan is completed reflecting the current challenges to providing PCC capacity.
• Ensure that the network manager is kept informed of significant clinical issues associated with the delivery of PCC cross region alongside the PCC surge plans
• To support commissioning quality PCC services through NHSE partnership working
• Under the direction of the network manager, engage with a range of stakeholders to support national reviews, regional initiatives, cost and value improvements, whilst keeping abreast with new clinical innovations.
• To be up to date with national developments, initiatives, priorities, and projects within PCC. Disseminate news and information throughout the ODN. Highlighting areas where clinical networking can improve patient care and provide value for money for the NHSE
• Attendance and engagement with the PCCS representing the PCC ODN



Patient Experience and Quality of Care
• Work with parent/patient representatives and other health personnel to improve patients and family experience throughout their healthcare journey
• Work with the other ODNs to develop a patient and carer strategy
• Provide regular monitoring and reporting updates on the implementation of a “patient and parental engagement strategy” to relevant stakeholders.
• Provide proactive support to the patient support groups that are established within the network, ensuring appropriate links with national charities and third sector organisations.
• Adhere to the network clinical governance procedures whilst providing advice and clinical support during investigations into patient complaints where the care is across the ODN footprint..
•
• Lead on the TVW PCC ODN Morbidity and Mortality process ensuring learning is shared in a timely manner and any issues escalated via appropriate channels.
• Work with the network manager on quality and effectiveness PCC services through benchmarking and auditing the regional services against national standards and producing a plan to implement the required changes
• Work with all relevant organisations to ensure that the best practice models of care are embedded
• Participate in national/international events in order to share best practice and update your knowledge of key areas of healthcare developments
• Contribute to the TVW CYP ODN annual report providing statistics, key performance indicators, service and practice developments in collaboration with network manager and data analyst





Leadership
• Work autonomously across multiple professional, organisational and system boundaries and proactively plan, develop and sustain new partnerships and networks to influence and improve health, outcomes and healthcare delivery system
• Leads on research projects within the network to benefit PCC pathways.
• Work collaboratively with the other network nurses nationally to achieve national goals and to share learning
• Working with the ODN Management Team, the post holder will help to deliver the service specifications and GIRFT recommendations across the Network through collaborative working with L1, L2 and L3 provider organisations and commissioners.
• Coordinate, lead and manage the projects within the PCC workstream and support other workstreams as appropriate.
• Build strong relationships with key stakeholders in all acute trusts, ICB, and Specialised Commissioning across the region.
• Provide an over-arching nurse leadership and co-ordination role within the network for the effective delivery of nursing care, ensuring it is responsive and flexible to patient needs for PCC.
• To work with local trusts to build on the nursing network, providing support, advice, leadership and learning across all bands of the registered and unregistered nursing workforce.
• Provide support for the resolution and investigation of complaints and serious incident investigations, identify risks to patient safety, and establish mitigations for issues that are of cross site concern and where joint learning could be delivered
• To be visible and accessible and to provide forward thinking, clinical professional leadership to paediatric critical care staff at all levels across the region.
• Work in collaboration with national CYP team to review CYP workforce and support the implementation of the workforce development plan.


This advert closes on Thursday 21 Nov 2024

Proud member of the Disability Confident employer scheme

Salary £24,750
Contract Permanent
Location Dudley
Hours 37.5

Here at Serco, we work with Asylum Accommodation and Support Services to assist individuals through the asylum system, which includes providing them with temporary accommodation.

As the Maintenance Operative your role is key in ensuring all requested repairs, be that reactive or proactive and pre planned (via manager), are carried out to the required standard and within our SLA deadlines.

This is an exciting opportunity covering Dudley for an individual with previous maintenance experience within a field relating to joinery, fitting, plumbing, painting & decorating etc. You will be a highly motivated individual who can manage your own workflow as well as working within a team when necessary.

As a Maintenance Operative you will be responsible for the Health & Safety of yourself and that of all users of the property during, and after works have been undertaken and completed.

As part of your role, you will be required to purchase and manage materials using a company account card from approved Serco suppliers only. Vehicles provided by the company will be inspected regularly by employees and kept in a professional and clean condition.


Flexible Working pattern


- Mon to Fri 7.5 hours per day between 08:00 and 18:00 to meet the operational needs of the business.


On –Call Requirements & Out of Hours Working

- There will be a requirement to undertake out of hours on call duties, working on a rota basis to ensure 24/7 emergency cover is provided as per our contractual responsibilities. This will be carried out once every 10 weeks for emergency's.


What we offer

- Competitive salary (rising upon evidence of trade skills)
- Up to 6% contributory pension scheme
- Vehicle, Fuel Card and tools are all provided.
- 25 days annual leave plus bank holidays
- Career opportunities across their entire AASC contract
- Employee discounts for major retailers and leisure activities


Why Serco?

Serco offers all employees the opportunity and support to drive their own ambitions and develop the skills required to achieve their career goals.
We provide a safe and professional environment where all employees are valued members of the team whilst also respecting your work/life balance.
This ultimately contributes to the delivery of vital public services in the UK.


What you need to do the job

You will need a willingness and ability to travel within the region and occasionally within the UK (a valid UK driver’s licence is essential). All offers of employment are subject to security clearance checks and approval by the Home Office).


#aasccareers







About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.


#aasccareers


About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

Salary £24,750
Contract Permanent
Location Sandwell
Hours 37.5

Here at Serco, we work with Asylum Accommodation and Support Services to assist individuals through the asylum system, which includes providing them with temporary accommodation.

As the Maintenance Operative your role is key in ensuring all requested repairs, be that reactive or proactive and pre planned (via manager), are carried out to the required standard and within our SLA deadlines.

This is an exciting opportunity covering Sandwell for an individual with previous maintenance experience within a field relating to joinery, fitting, plumbing, painting & decorating etc. You will be a highly motivated individual who can manage your own workflow as well as working within a team when necessary.

As a Maintenance Operative you will be responsible for the Health & Safety of yourself and that of all users of the property during, and after works have been undertaken and completed.

As part of your role, you will be required to purchase and manage materials using a company account card from approved Serco suppliers only. Vehicles provided by the company will be inspected regularly by employees and kept in a professional and clean condition.


Flexible Working pattern


- Mon to Fri 7.5 hours per day between 08:00 and 18:00 to meet the operational needs of the business.


On –Call Requirements & Out of Hours Working

- There will be a requirement to undertake out of hours on call duties, working on a rota basis to ensure 24/7 emergency cover is provided as per our contractual responsibilities. This will be carried out once every 10 weeks for emergency's.


What we offer

- Competitive salary (rising upon evidence of trade skills)
- Up to 6% contributory pension scheme
- Vehicle, Fuel Card and tools are all provided.
- 25 days annual leave plus bank holidays
- Career opportunities across their entire AASC contract
- Employee discounts for major retailers and leisure activities


Why Serco?

Serco offers all employees the opportunity and support to drive their own ambitions and develop the skills required to achieve their career goals.
We provide a safe and professional environment where all employees are valued members of the team whilst also respecting your work/life balance.
This ultimately contributes to the delivery of vital public services in the UK.


What you need to do the job

You will need a willingness and ability to travel within the region and occasionally within the UK (a valid UK driver’s licence is essential). All offers of employment are subject to security clearance checks and approval by the Home Office).


#aasccareers







About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.


#aasccareers


About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

Salary £24,750
Contract Permanent
Location Birminham
Hours 37.5

Here at Serco, we work with Asylum Accommodation and Support Services to assist individuals through the asylum system, which includes providing them with temporary accommodation.

As the Maintenance Operative your role is key in ensuring all requested repairs, be that reactive or proactive and pre planned (via manager), are carried out to the required standard and within our SLA deadlines.

This is an exciting opportunity covering Birmingham for an individual with previous maintenance experience within a field relating to joinery, fitting, plumbing, painting & decorating etc. You will be a highly motivated individual who can manage your own workflow as well as working within a team when necessary.

As a Maintenance Operative you will be responsible for the Health & Safety of yourself and that of all users of the property during, and after works have been undertaken and completed.

As part of your role, you will be required to purchase and manage materials using a company account card from approved Serco suppliers only. Vehicles provided by the company will be inspected regularly by employees and kept in a professional and clean condition.


Flexible Working pattern


- Mon to Fri 7.5 hours per day between 08:00 and 18:00 to meet the operational needs of the business.


On –Call Requirements & Out of Hours Working

- There will be a requirement to undertake out of hours on call duties, working on a rota basis to ensure 24/7 emergency cover is provided as per our contractual responsibilities. This will be carried out once every 10 weeks for emergency's.


What we offer

- Competitive salary (rising upon evidence of trade skills)
- Up to 6% contributory pension scheme
- Vehicle, Fuel Card and tools are all provided.
- 25 days annual leave plus bank holidays
- Career opportunities across their entire AASC contract
- Employee discounts for major retailers and leisure activities


Why Serco?

Serco offers all employees the opportunity and support to drive their own ambitions and develop the skills required to achieve their career goals.
We provide a safe and professional environment where all employees are valued members of the team whilst also respecting your work/life balance.
This ultimately contributes to the delivery of vital public services in the UK.


What you need to do the job

You will need a willingness and ability to travel within the region and occasionally within the UK (a valid UK driver’s licence is essential). All offers of employment are subject to security clearance checks and approval by the Home Office).


#aasccareers







About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

#aasccareers



About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme