Operations Administrator
Salary: £26,000 per annum, plus Veolia benefits and pension
Hours: Monday to Friday, 40 hours per week
Location: 969-971 London Rd, Alvaston, Derby DE24 8PX
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you;
- 25 days of annual leave
- Access to our company pension scheme
- Discounts on everything from groceries to well known retailers
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- One paid days leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing;
- Liaise with relevant individuals to ensure customer queries are resolved. Escalate when required to Management Drive and promote a culture of high performance and excellence in line with our organisational values
- Ensure all Veolia policies, processes and procedures are adhered to
- Liaise with suppliers for the procurement of goods & ensure delivery timescales are met
- Process invoices raised by suppliers to ensure that payment terms are met
- Administer purchase orders, disposal invoices, subcontracted collections and associated invoices
- Encourage 'Stop the Job' if it's unsafe, report to your Supervisor
- Report all service, safety and environmental concerns
- Support drivers to act on issues identified on the rounds
- Undertake debriefing of drivers and escalate or resolve issues when raised
- Monitor service performance, tracking KPI's and create reports to identify trends and opportunities for Drivers to improve and enhance the customer experience
- Take ownership of service-related problems, following up with appropriate parties to ensure timely resolution
What we're looking for;
- Previous experience in an administrative function to include reporting on performance and processing of invoices.
- Maintenance of systems and record-keeping
- Strong communication skills both verbal and written
What's next?
Apply today, so we can make a difference for generations to come.
We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.
We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.
We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.
We therefore welcome and encourage all candidates who meet the minimum requirements to apply.
