Total 30 job vacancies in Candolim

To ensure that all goods are stored correctly, in terms of temperature and shelf life.

To ensure that all goods are made against requisitions and that nom items leave the storeroom without the appropriate documentation or signature.

Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.

Ensure that the goods are received with all the necessary documents.

Adhere to the policies & Standard operating procedures of the company.

Ensure to update the Receiving Team Leader with all the necessary information about the goods received.

Duties and Responsibilities

• Prepare, season, and cook food following special dietary instructions where required.
• Follow recipes and presentation specifications.
• Provide direction to Commis Chefs.
• Help in Menu creation.
• Operate standard kitchen equipment safely and efficiently.
• Ensure that station opening and closing procedures are carried out to standard.
• Clean and maintain station and overall kitchen through practicing good safety and sanitation.
• Adhere to all sanitation and food production procedures and codes.
• Assist with the enforcement of Health & Safety protocols.
• Assist with ordering.
• Work within budgeted guidelines.

To supervise and contribute in the functions of Accounts Receivable, Income Audit & F&B Control’s within the Accounting Department, ensuring that all accounting transactions covering various activities of the hotel are properly and accurately recorded in accordance with Accor’s Policies & Procedures and local regulations.

Assist the Team with inventories, systems administration, account reconciliation, monthly closings and P&L responsibility.

To provide a summary of the vendors ageing report on a monthly basis. To audit price and quantity variances as per daily Receiving Variance Report.

Assist in managing revenues received and dispersed including accounts receivable, accounts payable, payroll, audit, General Ledger reporting.

Responsibilities
•    Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams. 
•    Effectively communicates a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel and teaches RM concepts within the hotel. 
•    Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
•    Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics 
•    Participates in the annual budget process and produces long term projections, as required.
•    Actively participates in ownership conversations and presentations.
•    Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies. 
•    Chairs and prepares materials for the weekly Revenue Management Meetings, following Brand guidelines.
•    Maximizes room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.
•    Optimizes pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.
•    Directs and manages all channel distribution strategies. Ensures & maintains a high Distribution health score for the hotel. 
•    Collaborate with the Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgets.
•    Optimizes opportunities to drive incremental revenues through upsell programs in all booking channels.
•    System owner for RMS, CRS (ORS and TARS), Rate shopping system, TravelCLICK products and hotel specific platforms. Responsible for data quality and system hygiene, following Accor standards, recommendations and procedures.
•    Oversees content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.
•    Oversees relationship with GRC and Distribution services teams.
•    Maintains relationships with local market competitors to keep informed of trends and news. 
•    Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.

• Ensure to perform the duties, as assigned from time to time.
• To man the assigned area and check for suspicious occurrences and also ensure that the parking rules and regulations are enforced.
• Document all activities during the shift, as directed by the Security Officer.
• Any matter which may effect the interests of the hotel should be brought to the attention of the Management.
• To abide by the mission statement of the Company and of the department.

• Provide effective support to the team to enable them to provide effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

Guest Service Associate F&B Service
Passionate about guest interaction, food and beverage? As a Guest Service Associate F&B Service, you will lead your team to create unforgettable Food & Beverage experiences for our guests.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Assist in leading, mentoring and training the Food & Beverage Operations team
• Supervise and delegate duties; Ensure brand standards are maintained
• Liaise with kitchen to ensure the highest standard of food quality and visual appeal
• Your experience and skills include:
• Service focused personality is essential and a passion for everything food and beverage
• Previous experience in a similar leadership role is an asset
• Strong interpersonal and problem solving abilities and the ability to lead by example

Guest Service Associate-Housekeeping 

You are at the heart of the hotel! As a Housekeeping Associate , you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

What’s in it for you:

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
Clean all assigned guestrooms to standard
Take initiative to add a personalized experience for the guest
Take ownership of guests’ privacy and belongings, while ensuring exceptional service

Outlet Manager
Passionate about guest interaction, food and beverage? As a Outlet Manager, you will lead your team to create unforgettable Food & Beverage experiences for our guests.

What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Assist in leading, mentoring and training the Food & Beverage Operations team
• Supervise and delegate duties; Ensure brand standards are maintained
• Liaise with kitchen to ensure the highest standard of food quality and visual appeal.

The primary role of security managers for Novotel Goa Candolim and Novotel Goa Resort and Spa is to develop and implement effective security strategies and protocols to protect the company against threats, theft, vandalism and other security risks. This involves conducting risk assessments, identifying vulnerabilities and devising appropriate security measures

•  
• To streamline the security Programme to safeguard the property of Novotel Goa Candolim and Novotel Goa Resort & Spa.
• To safeguard guests, visitors, employees and the property when in the premises.
• Analyze the various problems confronting the Security Department & develop solutions.
• Design & develop techniques to prevent or minimize waste, theft or pilferage.
• Adhere to the Standard Operating Procedures & ensure the same by the security team.
• Any matter which may effect the interests of the hotel should be brought to the attention of the Management.

• Responsible for the production of all pastries, cakes, cold/hot desserts, toppings for the pastry shop as well as other outlets.
• To prepare production charts of all the bakery and pastry items and monitor them from time to time.
• Ensure to exceed guest expectations in quality and service of the food products.
• Supervise the preparation and production of all bakery products.
• Ensure that all HACCP procedures are followed and clear records are maintained at all the times.
• Any matter which may effect the interests of hotel should be brought to the attention of the Management

Bellman
Always lending a helping hand with a smile. As a Bellman, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive.
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities.
What you will be doing:
Timely delivery of guests’ luggage, messages and any other items for delivery within the property
Personalize guests’ orientation of their room in a professional, friendly and engaging way
Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests

• Provide prompt, efficient and courteous services to guests, members and visitors
• Report repairs and maintenance problems
• Familiarize yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information
• Be knowledgeable about all hotel facilities in order to promote and sell them to guests
• Ensure guests amenities, towels, linen and other guests needs have ample supply
• Follow hotel procedures in relation to pool towel issue and retrieval
• Liaise with inter-facing departments such as Laundry, Housekeeping and Engineering to provide great service

Key Responsibilities:

• Verify and post accounts receivable transactions to journals, ledgers, and other records.
• To assist the Asst Manager Accounts Receivable and Finance Manager, in efficient and timely collection of receivables, by providing a reliable and accurate documentation and record keeping.
• Follow established procedures for processing receipts, cash etc.
• Coordinate and perform accounting tasks in maintaining financial records of accounts receivable and delinquent accounts. 
• Any matter which may effect the interests of the hotel should be brought to the attention of the Management.

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.

• Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.

• Identify optimal, cost effective use of the resources and educate the team on the same.

• Supervise, coordinate and participate in accounting tasks to settle guest accounts receivable in accordance to the credit policy.
• Assist in approving various transactions including refunds, ability-to-pay allowances, discounts and write-offs.
• Assist in the preparation of reports and analysis, setting forth progress, adverse trends and appropriate recommendations or conclusions.

Operational

• Keep the Team Leader and Assistant Manager briefed at all times
• Ensure quality and appropriateness of customer service provided.
• To maintain Front Office log book and shift reports.
• Respond to inquiries and resolve problems in an effective manner.
• Ensure all guests receive a swift, smooth, professional and friendly check in and check out
• Ensure quality in all aspects of the job.
• Maintain record of all banquet and any other functions in the hotel.
• Liaise with other departments for the resolution of day-to-day administrative and operational issues.
• Carry out other duties which naturally fall within the reasonable expectations of the post.
• Adhere to the Procedures & Standards Manual.
• Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas.
• Liaise with Housekeeping for the Room Status.
• Handle additional responsibilities as and when delegated by the Management. Liaise with other departments for the resolution of day-to-day administrative and operational issues.
• Carry out other duties which naturally fall within the reasonable expectations of the post
• Thorough knowledge about the hotel and different Accor Hotel in India along with the call centre number
• Maintain records for banquet event happening in the conference or any other area of the hotel
• Handle additional responsibilities as and when delegated by the Management.
• Should be smiling and have a welcoming attitude while at reception, on phone or any other part of the hotel
• Responsible for daily administration, meeting and greeting visitors, dealing with guests’ queries and complaints, and booking rooms.
• Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.

Demi Chef De Partie
Ready for a sizzling career move? You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests smile and wanting more.

What is in it for you:
Covered under medical insurance
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
Actively share ideas, opinions and suggestions to improve the environment and menus
Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards
Communicate effectively with the rest of the team and thrive for guest feedback