Total 847 job vacancies in Burton on Trent, DE13 0RB

*Previous applicants need not apply*

Admin Support (Clinic Administration Services)

Agenda for Change Terms and Conditions

£ 22,383 annum/pro rata

37.5 hours - Permanent

Applications are invited for the above post, which is based in the Radiology Department at the University Hospital of North Tees &Hartlepool.

We are looking for an enthusiastic person able to cope under pressure in this busy department and who is able to work as part of a team. Main duties will be reception, booking appointments and general office duties.

The successful applicant may be required to rotate cross site to include North Tees, Hartlepool, One Life and Peterlee Hospitals. The department operates some extended working days to include 8-8 cover.

Good Educational background to at least G.C.E./G.C.S.E level or equivalent and good communication skills are requirements for this Post. Knowledge of operating a computer system would be an advantage.

Applicants wanting any further information about this post can contact Debbie Giddings, Office Manager, UHNT, Tel: 01642 624188

This post may close when sufficient applications have been received.

Main duties will be reception, booking appointments and general office duties.

The successful applicant will be required to rotate cross site to include North Tees, Hartlepool, One Life and Peterlee Hospitals. The department operates some extended working days to include 8-8 cover.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”


• Undertake a full range of administrative support tasks, both within clinical administrative departments and on ward and clinic areas as and when required in line with service needs and priorities.
• Be fully conversant with and adhere to all work related policies, procedures and guidelines, ensuring that all work outputs are completed as required and that all related targets and timescales are met.
• Use all appropriate technologies and equipment to their optimum functionality to assist in the provision of an efficient, effective and comprehensive administrative and secretarial service to support the provision of care to patients.
• Ensure that any/all work outputs are produced to a high standard of quality that meets all of the organisations requirements for Information Governance, RMS, and CQC and which is compliant with all associated national, regional and local policies, procedures and guidelines
• Participate in any/all associated training, development and appraisal processes relevant to required duties of this post.
• Adhere to all Trust requirements relating to behaviours and professional conduct at work.

Key Result Areas

Communication and Team Working:
1. Respond to a diverse range of enquiries via letter, face to face contact or telephone from patients, relatives and other service users in an efficient, professional and courteous manner that is consistent with all related legislation, policies and procedure sourcing any relating information that might help deal with a query more effectively, taking accurate written messages and passing more complex queries on to relevant staff members.
2. Adopt effective methods of communication to liaise with the multi-disciplinary team within the service/department/ward area and with staff from other wards/departments and external service users including GP’s, patients and their representatives communicating in a professional and courteous manner that is consistent with all related legislation, policies and procedures through effective utilisation of appropriate communication mediums such as telephone and e-mail
3. To act as department/ward receptionist, greeting and directing visitors and service users on arrival in a professional and courteous manner in accordance with Trust standards and expectations (ward admin).

Use of Computerised Systems and Records Management:
1. Following appropriate training and adherence all organisational policies, procedures and guidelines, assist in maintenance and reporting of information through the input of data into relevant trust/departmental patient related clinical systems using appropriate technologies and equipment as and when required,
2. Be responsible for ensuring that all information relating to attendees, DNA’s appointment bookings etc., is kept up to date at all times through effective utilisation of relevant patient related systems within work area, checking that all data being entered is valid and relating to the correct patient record on screen. (if appropriate to work area)
3. Assist in requesting, locating, collecting and returning of healthcare records using the appropriate Trakcare technologies by following the appropriate healthcare record tracking procedures, SOP’s and trust guidelines.
4. Assist in the transcription of clinic letters, reports and other correspondence using the digital transcription and distribution applications and assist in the input and checking of data and information into all Trust IT systems within work area using appropriate technologies and equipment as and when required.

General Admin Duties - all work areas:
1. Assist in the organisation of the referral of patients to other departments/hospitals for investigations or further treatment (if applicable to work area).
2. Assist with the organisation of any patient transport arrangements following appropriate trust policies, systems and processes (if applicable to work area).
3. Assist with the organisation of patient review arrangements where required, following appropriate trust policies, systems and processes (if applicable to work area)
4. Undertake daily administrative and clerical duties detailed in departmental SOP’s to support the provision of patient care by taking direction from department line managers as appropriate to ensure patient safety and the security and confidentiality of all patient related information.
5. Be responsible for the preparation of case notes and other related documentation for clinic sessions, using all appropriate technologies, procedures and guidelines, ensuring an accurate, timely and high quality service to all users (if applicable to work area)
6. Ensure that all patient related information is filed securely into the patient healthcare record in the correct datal order and in the correct section of the healthcare record and that all information being filed therein is valid and relates to the correct patient as per the details on the healthcare record before the healthcare record leaves work area (if applicable to work area).
7. Ensure that all patient healthcare records are kept in good order and that new volumes of the notes are created once case notes reach a thickness of 3 inches. (if applicable to work area).
8. Maintain a clean and professional working environment at all times and undertake general clerical duties including opening and distributing post, housekeeping, filing, photocopying and maintaining stocks of routine stationery supplies.
9. Assist in the maintenance of an up to date file system for work related documentation and establish an effective ‘bring forward’ system to facilitate the timely processing of responses, information, correspondence, results and documents for self and colleagues on the ward.
10. Participate in on-call rota for administrative support in the event of a Major Incident being declared (including any related training and update sessions).
11. Demonstrate commitment to IWL principles and flexible working patterns, to meet the needs of the service and staff.
12. Tackle discrimination and harassment, and promote equality and diversity in the workplace
13. Reduce sickness absence; workplace incident; and promote zero tolerance on violence against staff.
14. Take responsibility for own personal development and education and the development of a personal development plan.

Control of Infection

Be aware of, and comply with, all Trust infection prevention and control policies, to include hand hygiene, personal hygiene, environmental and food hygiene and to undertake annual training/updates in infection prevention and control.

Communication and Working Relationships

Behaving in a professional and courteous manner at all times., the post holder will be expected to assist in the provision of a high quality, patient centred service in all clinical areas of the Trust by communicating and working effectively with all colleagues within the service, liaising with other departments and internal service users across the trust and external service users e.g. patients, GP’s, other hospitals etc., whilst ensuring that patient confidentiality is maintained.

The most challenging part of the job

Working across several work areas (including offices, departments and ward areas), the post holder will be required to assist in the provision of a professional, high quality effective and efficient administrative and clerical support service to a multi-disciplinary team that meets the needs of the service and the requirements of all related policies, procedures and guidelines.

The postholder will be expected to meet the high demands of the post, and work to tight deadlines whilst remaining calm, flexible and organised.

DBS Criminal Records Disclosure Check

This post is deemed to require a Disclosure Check – Standard Level with the Criminal Records Bureau. Further information on the Disclosure Service is available fromwww.disclosure.gov.uk

This job description is intended as a guide to the duties and responsibilities of the post and should not be regarded as a complete list of those required to be fulfilled under the ‘written statement of the main terms and conditions of employment’.

The contents may be amended from time to time subject to developing service needs although such amendment would occur following appropriate consultation with the postholder.




This advert closes on Friday 8 Nov 2024

Do currently work in Construction? Are you a Groundworker within the civil engineering space and looking for a new opportunity? If the answers are yes, we have roles opening with a reputable civil engineering company in the Bexhiil-On-Sea area.

• Role: Groundworker

• Location: Bexhill-on-Sea
• Start date: ASAP
• Pay rate: £19-20 an hour
• Fawkes & Reece contact: Shay Tobin (Brighton Office)

The company:

A well-established regional contractor that focuses on refurbishments, structural alterations and reinstatement works.

The role:

As a Groundworker, you will be responsible for:

• Trench work
• Duct laying
• Backfill and reinstatement work.
• Utility main laying
• Kerbs
• Slabbing
• Landscaping
• Man Holes

Perks of Job Role:

• Company Van
• Holiday Pay

About you:

• A minimum of 2 years' experience working within the civil engineering space.
• Be able to work in a team or alone.
• Conscious of health & safety

To be successful in your application for this role you will have and be able to demonstrate the following skills and attributes:

• You will need a current and valid CSCS card or CPCS / NPORS CSCS
• Any of the following qualifications would be an additional benefit; abrasive wheels, manual handling, street works, first aid etc….

What to do next:

If this role meets your expectations and aspirations, please click the apply now link. If this one is not for you, but you would like to discuss other options or for us to act as an agent to secure you a new contract please do not hesitate to call Shay on 07752467534 for a confidential consultation.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Clinical Lead, you will work closely with our nurses and carers to maintain the highest standards of clinical care and governance in our homes. Supported by our management team, you will ensure our residents receive the best care, meet their needs through excellent nursing and clinical care, and actively contribute to all clinical delivery.

Reports to: Home Manager



This role could be for you if you have;

- Strong clinical skillset and confidence to lead the nursing team.
- Prior management experience, or experience of leading a small team.
- Ability to make clinical decisions and remain calm under pressure.
- A passion for promoting best nursing practice and able to train, support and mentor others.
- A desire to encourage positive working relationships within the team.
- Strong verbal and written communication skills.
- A good working knowledge of audits, safeguarding, DOLS, CQC and compliance.

Qualifications required for the role

- NMC registered nurse with relevant post-registration experience.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

What skills and experience we're looking for

The Schools Finance Support Partner is responsible to the Strategic Finance Partner and responsible to produce schools financial and statistical reporting and supporting schools with the identification and management of financial risk. Working with the schools, they will ensure that the Trust operates good financial governance in line with the requirements of the Academies Financial Handbook published by the Education Funding Agency (EFA), the Trust Financial Scheme of Delegation.

Duties will include, but are not limited to;

• Obtain, analyse and evaluate accounting documentation, previous reports, data, etc. in order to ensure effective internal controls and compliance by the Trusts academies.
• Be responsible for, where the service is commissioned by the trust, the entry of financial transactions
• (orders, invoices etc) for the school.
• Provide reports in accordance with Trust timelines to the Strategic Finance Partners on areas including:

• Monthly management accounts for the school
• Performance against financial KPIs
• Internal Curriculum Financial Planning
• Financial Resource Management
• Benchmarking
• Compliance with Financial Internal Controls
• Risk management

This role is hybrid, remote with travel, if required, to a cluster of academies within the Northwest and Stoke areas when required and Head Office in Kidsgrove for training and team meetings so access to a vehicle and full driving licence will be required.

What the school offers its staff

Shaw Education Trustare a growing group of dynamically awesome academies providing education to children of all ages and abilities. Staff across our team of schools are dedicated to ensuring that every child has the opportunity to be successful, whatever their starting point in life.

We place high achievement at the heart of everything we do, and we are determined that no individual has their opportunities limited by their background, or by their ability. We are focused on harnessing the power of people to affect positive change for our children and young adults. We work closely with children, leaders, teachers and support teams, to create their individual best futures: one size fits one. Education should be an exciting space, buzzing with vibrancy, dynamism and unlimited potential. Innovation and entrepreneurialism fuel our passion, enabling creativity and re-conceptualisation to be agilely applied to context and circumstance

An excellent education, in a supportive environment, is what every student attending one of our academies will experience. Central to this is the support we provide to our staff teams, this enables them to continually develop their knowledge, practice and expertise by offering high quality training and research-based opportunities our colleagues are well motivated, highly valued, and incredibly driven professionals.

Although we are a family who work together to create brighter futures, each of our schools still keep their individual identity and uniqueness. This approach of earned autonomy ensures that integrity and transparency underpins everything that we do, with our Trust Board providing oversight, challenge and support. This support is then strengthened at school level through a system of Academy Councils who represent each school and provide local accountability.

Our schools span from Birmingham to Bury, meaning that we can support students from all walks of life, no matter their background or socioeconomic status. In doing this, we are able to help ensure all children are able to access a high standard of education, with all being treated equally.

Our values are,To Be Pupil and People Centred, To be Best in Class, To be Accountable, To be Innovative, To Act With Integrity

Shaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment:

• An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff)
• Support Staff only based on working full time, all year - Generous holiday entitlement from your first day of employment (37 days holiday rising to 39 days after 5 years’ service including Bank Holidays)
• Electric Car Scheme: Environmentally friendly vehicles with our electric car scheme.
• Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well-being.
• Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands.
• Free Eye Tests
• Cycle to work scheme
• Access to our Institute of Education and fantastic opportunities to help you grow, contribute and flourish in your role and in the Trust.

We know our people are the key to our success and so we’re committed to ensuring the employment experience at Shaw Education Trust is a rewarding one.

Commitment to safeguarding

Safeguarding and promoting the welfare of children is defined for the purposes of this guidance as: Protecting children from maltreatment Preventing impairment of children’s mental and physical health or development Ensuring that children grow up in circumstances consistent with the provision of safe and effective care Taking action to enable all children to have the best outcomes Shaw Education Trust recognises that in order to keep pupils safe, leaders must create where pupils and staff are able to speak freely and share any concerns they have.

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

With your support as a Kitchen Assistant at the Horse & Jockey, everything will run smoothly! You’ll make sure the kitchen is stocked up, clean, tidy and ready for the shift ahead; supporting the chefs to serve food to be proud of.

Join us at Sizzling Pub & Grill one of the UK’s most loved pub brands. From breakfast to the big game and beyond, our team welcome each guest with open arms. So, if you’ve got sizzling skills and want to join our team at the heart of the community, apply today!

WHAT’S IN IT FOR ME?

• Flexible shifts to fit around you.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Wagestream – A financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it
• Opportunities to grow with paid for qualifications.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS KITCHEN ASSISTANT YOU’LL…

• Set up the kitchen ready for the day.
• Help keep the kitchen clean during a busy shift.
• Work as part of a team, supporting the chefs to serve food to be proud of.

Haven't got a CV to hand? Don't worry you don't need a CV to apply

Proud member of the Disability Confident employer scheme

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As a Chef at Toby Carvery - Southend, you will master our menu, with your food being the reason guests keep coming through our doors! You’ll enjoy working in a team, serving up food to be proud of. Does this sound like the chef job for you?

Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts to fit around you.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  
• Opportunities to grow with paid for qualifications.
• Opportunity for progression; on average 200 Chefs are promoted to Head Chef every year.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS A CHEF YOU’LL…

• Prepare everything that is needed before service.
• Cook food to be proud of and know the menu inside out.
• Maintain the highest standards of cleanliness and safety.

Haven't got a CV to hand? Don't worry you don't need a CV to apply

Proud member of the Disability Confident employer scheme

*Further information is provided within the job description and person specification documents in the supporting file*

Are you a Dynamic, ambitious Home Manager looking to make the next step?
Shaw healthcare is recruiting for a proven Home Manager for our 23 bedded home, Cartref is a 23 bed care home with its settings close to the stunning Brecon Beacons National Park, Cartref is surrounded not only by beautiful countryside but also a stunning landscaped garden.
Working with the local community, GP’s and professionals to deliver a care offer that truly enables residents to continue to lead as full a life as possible. Our high-quality nursing and care support places the individual at the centre of all we do and is based on our core values of Wellness, Happiness and Kindness.
Salary is £37,500 - £40,000 DOE
Benefits:

Employee Ownership Trust – 76% Employee Owned - our employees have received over £1850 each in tax free bonuses to date!
30 days annual leave
Individualised professional development programmes
GP online - providing around the clock GP consultation via an interactive app
Refer a Friend Scheme of up to £1,000
Retail/Leisure/Holiday and travel discounts

Shaw Healthcare is one of the UK’s leading Health and Social care providers who deliver a wide spectrum of care in a variety of purpose-built care environments; care homes for the elderly, specialist dementia units, mental health units and low secure psychiatric hospitals.
We highly value the wonderful contribution of our employees and it is our ethos to put people first by involving our people in key decision-making. We are the largest employee ownership trust within the healthcare sector.
Objectives

To utilise authentic leadership, role modelling and inspirational skills to motivate the team to deliver excellent quality of care
To become the person in charge responsible for the day-to-day running of the Service with 24 hour responsibility for the care of the Service Users.
To manage the effective use of resources, including the financial performance of the Service, and maintain high levels of occupancy.
To provide improvement, independence and choice for Service Users.
To comply with all regulatory and legislative requirements at all times and in particular the CIW for the Registration and Inspection of Nursing Homes guidelines.

Leadership

To be a good role model for all employees, being approachable and providing a regular presence and visibility with all levels of employees as well as being consistent in all actions and decisions.
To set and maintain clear standards of care within the Service in line with Shaw healthcare’s Vision “To provide the quality of care we would want for our loved ones”, policies and procedures.
To ensure that employee selection processes are applied thoroughly and that all candidates are treated professionally and that successful candidates are ‘onboarded’ fully and comprehensively
To develop a culture of continuous quality improvement, using the framework of clinical governance

General Management

To manage effectively the Service’s budgets and deliver the Key Performance Indicators set for the Service.
To ensure that the Service complies with all statutory obligations and relevant legislation (e.g. environmental health, health and safety).
To enable Service Users to control their own financial affairs, where possible, and finances monitored with up to date accurate records kept of all transactions. In the case of the Manager being the appointee for any Service User, the financial control of their affairs must be undertaken
To ensure that the culture of meaningful activities is embedded in the Service and facilitated by the entire team

Essential Requirements

Caring and Compassionate
Experience of Managing a service of a similar size and client group

Support Worker

Postcode: Walton on Thames, KT12 5PZ
Pay rate: £11.44-£11.54

Contract type: Bank

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Without our incredible team of Support Workers, we simply wouldn’t be who we are today. We’re always on the hunt for hard-working, passionate people who want to make a difference and help others – so what are you waiting for?

Become a Support Worker and shape lives
As a Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
Although it would be beneficial to have some experience of healthcare work, it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

Our vision is A Southend Where All Children Achieve Success. By joining Southend City Council as a Social Worker, you will be key in making our vision a reality for all children. You will be joining a service where we demonstrate with pride that:

• All paths lead back to the child.
• We spend time getting to know each child and their story.
• We do what we say we're going to do.
• We work with the whole family.
• No matter what, we aim to make things better.

You will provide support to work to the highest standard using our model of practice, Restorative Practice, to deliver the vision. You will access a professional social work development offer that has been designed by social workers, whatever stage you are at in your career. You will be given regular restorative supervision and separate supervision focusing on development and evidencing your SWE registration. We want everyone to take the lead in an area of interest for your team, and you will explore this with your line manager.

Your new role

Southend City Council's Fostering Recruitment Team are looking to appoint a permanent, full-time, Social Worker to recruit, train, assess, supervise and support Foster Carers in their role of looking after children and young people.

Cases are capped at 6 Form F.

Ensuing the highest professional standards and a good overall knowledge of relevant children's and fostering legislation, regulations and practice methods. Providing a supportive and efficient service to children, young people, their families and fostering families, ensuring that the needs of children and their parents and carers are professionally assessed.

You will be investigating, evaluating and analysing information on cases, demonstrating clarity of assessment, reliability of information, evidence in conclusions and realistic action plans. As well as this, you will be required to develop practice which takes a holistic view of the individual, locating them in their immediate and extended social circles and having full regard to their overall development needs.

The position is hybrid working, and you will be expected to be on site a minimum of 2 days a week. There will be a face-to-face team meeting every other week on a Tuesday.

If you're interested in this role please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

*Advert may close early if sufficient number of applications is reached*

Are you looking for a new challenge and passionate about the area of Diabetes and Cardiology?

We have an exciting opportunity available for an Advanced Clinical Pharmacist to join our team and lead on these two specialty areas, supported by additional members of the pharmacy team.

You will lead on all aspects of medicines optimisation and medication use within the specialties, supporting medical and nursing teams, as well as allied health professionals in the safe and effective use of medicines.

Pharmacy and Medicines Optimisation at the Trust are well developed and we are committed to sharing excellence through our clinical services and teaching roles. We are actively seeking to progress and expand the roles undertaken by our senior clinical pharmacy team into areas such as out-patient clinics and patient support groups.

We will support you to continue to develop your advanced skills in clinical pharmacy, and would expect you to have a significant impact on the use of medicines by supporting safe and high quality services and supporting the patient journey.

Working within and leading a small pharmacy team, you will use appropriate skill mix within the team to ensure that medicines reconciliations are completed in a timely manner in line with current national recommendations, the safe and efficient use of patient's own medication and effective communication through transfers of care.

Through excellent leadership skills, you will be expected to implement changes required to ensure that the service runs in a safe, efficient and cost-effective way.

You will develop excellent working relationships with senior leaders within these specialty areas, investigating opportunities for expanding roles to support patient pathways. You will work with senior pharmacy leaders to progress these opportunities and bring them to fruition.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

Specific Duties

1. Provide an advanced and highlyspecialisedclinical pharmacy service to the areas of Endocrinology and Cardiology.

2. Lead on all aspects of medicinesoptimisationwithin the areas of Diabetes and Cardiology, liaising with key stakeholders to ensure use of safe, optimum and cost effective treatments, in line with national and local policies.

3. Contribute to the provision of audit and policy development in relevant areas.

4. Deputise, where necessary, for advanced clinical pharmacists from other relevant specialties.

5. Provide supervision to other members of the pharmacy team in a clinical environment.

6. Provide medicines reconciliation, review and care planning for individual patients with complex medication needs.

7. Counsel patients in the correct use of medicines that have been prescribed and provide support when needed.

8. Ensure seamless transfer of care through excellent communication and the use of electronic resources, e.g. PharmOutcomes

9. Collect, manipulate andanalysedata on the qualitative and quantitative aspects of the effects of the Directorate Pharmacist, by participating in intervention monitoring, encouraging the reporting of medicines errors and undertaking practice research.

10.Assist in the development of policies, guidelines and pathways relating to drug therapies.

11. Undertake the professional duties of a pharmacist in order to ensure that the medicine use process conforms to legal, ethical and moral guidelines accepted by the General Pharmaceutical Council and Royal Pharmaceutical Society.

12. Be an active member of the ward-based multi-disciplinary care team.

13.Represent Pharmacy at directorate/service meetings relevant to clinical area of practice.

14. Provide advice on medicines use and medicines expenditure to the Directorate.

15. Liaise with Pharmacy section heads on matters of mutual interest.

16. Contribute to the clinical development of all staff by participating in assessments of need, proficiency and the delivery of training.

17. Provide directive teaching, small group work and on-ward teaching rounds to medical undergraduates, junior medical staff and other health care practitioners.

General Duties

1. Promote Practice Research.

2. Participate in local, regional or national forums/meetings/working parties.

3. To promote a safety conscious culture.

4. To contribute to the development of the pharmacy service at North Tees and Hartlepool NHS Trust.

5. To contribute to achieving the in year performance targets and objectives.

6. Support junior pharmacy staff in performing their duties.

7. Keep up to date with practice through CPD.

8. Act as a designated and authorised Pharmacy key holder.

9. Demonstrate commitment to IWL principles and flexible working patterns, to meet the needs of the service and staff.

10.Tackle discrimination and harassment and promote equality and diversity in the workplace.

11. Reduce sickness absence; work place accidents; and promote zero tolerance on violence against staff.

12. Take responsibility for personal development and education and the development of a Personal Development Plan.

13.Be a designated line manager for a junior pharmacist(s) and/or technician. This will include responsibility for carrying out regular appraisals and one to ones, managing sickness absence and ensuring business goals are clearly communicated and linked to objectives.

14. Review training and development of staff, so all staff have a personal development plan and support staff in reaching their full potential through the appraisal process.

15. To act as the Responsible Pharmacist when covering the In-patient or Out-Patient Dispensaries in the Trust, which includes supervising Over the Counter Medicines sales direct to patients, using your skills in managing minor ailments.

16. To act as an Independent Prescriber (once qualified) to provide direct care to patients by means of any Trust prescribing stationery.


This advert closes on Monday 18 Nov 2024

We are a group of colleges in the Tees Valley; Stockton Riverside College, Redcar and Cleveland College, Bede Sixth Form College, NETA Training and The Skills Academy. Education Training Collective (Etc.) delivers a full range of courses, training and apprenticeship opportunities, as well as professional and commercial courses.

Our aim is to create greater opportunities for all of our students and communities by equipping people with the skills to help them into employment, raise aspirations and meet the economic demands of the region. ‘ONE Etc. – Fuelling ambition and driving success in a resurgent Teesside and beyond. We are looking for candidates who share this commitment.

We are seeking a dynamic and forward-thinking Business Development Manager to drive growth in employer-facing provision across the Education Training Collective, reporting to the Group Marketing & Business Engagement Director.

As the leader of a small, but incredibly impactful team, you will be a strategic thinker, you will be solutions focussed and use your natural ability to create long-term relationships which employers which result in solutions to the skills challenges across the Tees Valley and beyond.

What you’ll do:
• Manage and support the Business Development Coordinators to achieve monthly targets for commercial and apprenticeship programs.
• Create and implement innovative operational plans to enhance apprenticeship and training growth.
• Build relationships with large levy-paying businesses to promote and recruit for our apprenticeship programs.
• Lead the development of our CRM system to improve engagement with staff and employer clients.
• Utilize IT systems for effective reporting and financial management.
• Set and review performance targets and contribute to business planning.
• Oversee apprentice recruitment processes and analyse current trends.
• Stay updated on government policies affecting apprenticeships and workplace learning.
• Ensure compliance with all relevant policies and manage departmental budgets effectively.

The type of person you will be:
• Education: Relevant degree or equivalent experience in business development or a related field.
• Experience: Proven track record in business development, particularly in apprenticeships or training sectors.
• Knowledge:
o In-depth understanding of apprenticeship, BELP and Bootcamps processes.
o Up-to-date knowledge of T-Levels, Study Programmes, and Industrial/Work Placements.
• Motivation: High degree of motivation to achieve demanding performance targets.
• Business Acumen: Experience in identifying and pursuing new business opportunities.
• Relationship Building: Ability to establish effective working relationships with staff, businesses, and stakeholders.
• ICT Proficiency: Skilled in using ICT for tracking performance, delivering presentations, and management reporting.
• Resilience: Flexibility, stamina, and reliability to work under pressure and meet deadlines.

Why Join Us?

We are proud that 93% of our staff tell us that Etc. is a Great Place to Work. At Etc. we reward and support our colleagues in many different ways, including remuneration, training and so much more – we’ve listed a few examples of what you can expect when you join our team:
• Generous annual leave entitlement (34-43 days per annum, depending on role and length of service)
• Up to 5 days additional leave at Christmas
• Pro-Hybrid working employer
• Local Government Pension Scheme (LGPS) with 15.7% Employer Contribution
• Enhanced Occupational Sick Pay Scheme
• Enhanced Maternity, Paternity and Adoption Scheme
• Employee Assistance Programme (free counselling support for staff, available 24/7 365 days per year)
• Wellbeing Days (in addition to annual leave)

Schedule
• Monday to Friday
• Hybrid working pattern – work from any Etc. location and working from home is available
• Flexible lunch breaks

If you believe you have the necessary skills, commitment and determination to succeed and would relish the opportunity to work with us, then we would LOVE to hear from you.
The closing date for receipt of completed applications is midnight 11th November.

Shortlisted candidates will be required to provide details of all unspent convictions and those that would not be filtered, prior to the date of the interview. Successful applicants will be required to undertake an enhanced disclosure by the DBS.
If you are unsure whether you need to disclose criminal information, you should seek legal advice or you may wish to contact Nacro or Unlock for impartial advice. There is more information on filtering and protected offences on the Ministry of Justice website. Nacro - https://www.nacro.org.uk/criminal-record-support-service/ or email helpline@nacro.org.uk or phone 0300 123 1999 Unlock – http://hub.unlock.org.uk/contact/ phone 01634 247350 text 07824 113848.
We are committed to being an inclusive and welcoming place to work, promoting equality of opportunity and access for all, irrespective of age, background, race, gender, religion, ability, disability or sexuality. We encourage applications from diverse candidates and make recruitment decisions based on skill and experience. We are a disability-confident committed employer.

Safeguarding is also priority for the group and we have key policies and systems which help to make the group a safe place for learners and staff. The purpose of these policies is to provide clear guidance regarding Safeguarding responsibilities throughout the group, including the Prevent Duty. To read more, please visit https://www.the-etc.ac.uk/policies/safeguarding/

*note we do not accept CVs or late applications, no agencies please

All applications must be completed via our website https://www.the-etc.ac.uk/join-our-team/

Proud member of the Disability Confident employer scheme

Support Worker

Are you a compassionate and dedicated individual with CPI/MAPA training, seeking flexible work opportunities in the field of social care? Join our team as a Support Worker and make a meaningful difference in the lives of others.

Full Time Permanent Role

Hourly Rate: £11.44 per hour

Social Care & Education are looking to recruit Support Workers to work in a fantastic specialist supported living service for adults.

As a Support Worker, you will play a vital role in providing high-quality care and support to our clients service users.

Your responsibilities may include:

Assisting individuals with daily living tasks, such as personal hygiene, meal preparation, and household chores.
Providing emotional support and companionship to service users and promoting well-being.
Administering medication as prescribed and ensuring adherence to care plans
Implementing behaviour management strategies in accordance with CPI/MAPA training to ensure the safety and dignity of all individuals.
Requirements:

Valid CPI/MAPA training certificate
Previous experience with Challenging Behaviour
Strong interpersonal and communication skills
Empathy, patience, and a genuine passion for supporting others.
Flexibility to work varied shifts, including evenings, weekends, and bank holidays.
Confident and fully able to use a hoist as and when required

Benefits:
Competitive hourly rate.
Flexible working hours to suit your lifestyle and commitments.
Weekly pay.
If you are interested in joining our dedicated team as a Support Worker, please submit your CV outlining your relevant experience.

Please see attached Job Description and Person Specification for further information on the advertised role.

To act as a focal point for issues relating to the management of clinics, developing close links with clinicians, clinic-based nursing staff, and Service Line Management Teams. Communicates work procedures within own team making sure that patients attending for an outpatient appointment receive high quality care that is complimented by administrative processes of a high standard by well trained staff. To act as a focal point for all front-line staff including the appointments staff communicating within the teams of any front-line issues i.e. training issues, staff attitude, spot checks etc. Ensure that any special requirement for patient needs is managed for their Outpatient appointment i.e. ensuring that an interpreter is booked or any other special requirements. Exchange information with patients and staff on the Outpatient and admission procedures, patient complaints and cultural or language difficulties. Ensure that the patient Access Policy is adhered to at all times and communicate any issues accordingly. To act as a focal point for staff communicating within the teams of any front-line issues i.e. training issues, staff attitude, etc. To supply information to individuals and organisations as requested and agreed. Provide and receive routine information requiring tact or persuasive skills. Knowledge and expertise is supported by appropriate qualifications, NVQ level 3 or equivalent experience. Qualifications and/or experience is current and broad over the various skills of the role. Required to maintain and keep current the skill sets required for the post. A good knowledge and understanding of appointments and clinic management/waiting list procedure Ensure that data entry is accurate and appropriate Ensure that Referral to Treatment (RTT) is adhered to at all times, highlighting any anomalies to line manager at the earliest opportunity Able to manage capacity/demand, reacting accordingly to frequently changing operational requirements. Ensure that when a clinic has been permanently cancelled that the waiting list has been dealt with in a timely manner and cancelled at the same time Ensure that weekly spot checks take place in appointments and reception and communicate the findings to the teams. Judgements involving facts or situations, some requiring analysis. To be aware of when booking issues are highlighted to line manager at the earliest opportunity. Plan and organise straightforward activities Plan staff rotas as and when required To proactively plan ahead with Clinic team leader Capacity issues to include any Bank Holidays, Consultants Leave and general Capacity issues To proactively monitor and manage the clinics making sure that patients are not disrupted unnecessarily, and any disruption is kept to a minimum escalating any issues to the clinic team leaders as and when required. To support the Directorate in managing referrals through the electronic booking application, e-referral. To ensure referrals are dealt with in an appropriate and timely manner working in collaboration with the Clinic Manager, Outpatient Clerks and Health Records in line with the Trust Access policy. Plan and organise straightforward activities. To use keyboard skills for regular use of Outpatient computer systems Ensure that if patients attend a clinic that has been cancelled that every effort is made to get the patient seen. Provides non-clinical advice, information to patients/clients/relatives. Provide information, non-clinical advice and information on outpatient procedures, appointments and clinical arrangements To supervise the admin support clerk with the speciality, ensuring Mandatory training, appraise and sickness are recorded and actioned. To assist in the investigation of complaints as appropriate. To be a point of information and advice in relation to the outpatients EPR system, particularly in relation to the rescheduling of clinics, liaising with ICT as appropriate. Implement policies and propose changes to practices, procedures in own work area. Implement waiting list procedures and contribute to policies and procedures. Develops policy/procedures for staff under supervision