Total 51 Director/C-Level job vacancies in Boston, PE22 9PN

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Position Summary: 
This Director level role will lead process optimization and change management efforts across Customer Onboarding.  The individual will partner with the Vice President of Customer Onboarding, and the Executive Director leadership team to identify and execute optimization efforts, including process, organizational design and technology initiatives.  They will work with Operations leaders to establish best-in-class processes and innovate the overall Onboarding experience for athena customers.  The Director of Process Optimization will build and lead a team of process optimization experts that can partner across Customer Onboarding to mine opportunities and drive improvements proactively. This role will work with process owners, subject matter experts and leadership to continuously improve quality standards and productivity by utilizing process improvement methodologies (i.e. Lean and Six Sigma) to measure, improve and ensure the robustness and scalability of processes.

Essential Functions (Duties and Responsibilities): 

60% Process Optimization and Change Management Execution

• Ensure the highest level of customer satisfaction by partnering with stakeholders to establish best-in-class policies and processes, identify opportunities to enhance the end-to-end customer onboarding value steam and improve the customer experience

• Provide leadership of cross-organizational transformation efforts

• Build project management capability to run programs within Customer Onboarding as well as in partnership with other Operations functions

• Work with cross functional partners to identify technology, tools and build business cases to support deployment of solutions and work simplification

• Work with the VP Customer Onboarding to manage and prioritize a portfolio of opportunities within Customer Onboarding that maximize impact and partner with IT, Operations and other cross-functional partners to deliver on the portfolio of initiatives and ensure value is tracked and captured

20% Support Customer Onboarding Operations and Partnership Collaborations

• Provide oversight and management of a portfolio of programs, projects and process improvement efforts, providing leadership and relationship management between Onboarding and other cross-organizational key stakeholders to drive optimization, efficiency and scalability

• Proactively develop and manage partnerships with Onboarding leadership, subject matter experts and key athena stakeholders to ensure consistent processes, and to provide guidance regarding the execution of changes as well as the controls necessary to sustain change 

• Analyze and measure the effectiveness of existing business processes. Develops sustainable, repeatable and quantifiable transformation efforts. 

• Research best practices within and outside the organization to establish benchmarks

• Work with leadership and finance to track spend across the Customer Onboarding operations and projects; identify and escalate any risks as needed

• Work with Human Resources to track organizational changes and trends across the Customer Onboarding team

• Provide regular status reporting on Customer Onboarding project portfolio, and identify any potential risks in delivery 

• Work with the Vice President of Customer Onboarding to support critical updates on the organization in various internal forums e.g., ELT updates.

20% Development, Management and Continuous Improvement

• Defines roles and responsibilities for Process Optimization team members (direct reports)

• Strengthen continuous improvement competencies by leading the design of training curricula, facilitating trainings and workshops, coaching, and providing constructive feedback to project teams

• Create and maintain a collaborative working relationship with leaders and provide expert guidance in the understanding and deployment of continuous improvement principles and tools

• Interpret current policies and procedures and ensure that all members of the Customer Onboarding team are performing within the parameters of those policies and procedures

• Ensure the development of documentation on standard operating procedures

Education & Experience Required 

• Bachelor of Arts or Science degree

• 10+ years’ experience in process improvement work utilizing continuous improvement methodologies (Lean, Six Sigma, Kaizen, Change management), tools, and techniques

• Project /Program Mgt. certification and/or experience, formal training or certification in process excellence tools and methodologies e.g., Six Sigma is an asset

• Experience in using data and analytics to identify opportunities and drive process automation improvements

• Experience with Lean and Six Sigma transformation philosophies, principles, tools, and techniques

• Ability to build interdependent partnerships, acting as the mediator between organizations while optimizing the value proposition 

• Analytical skills and experience leading risk-based projects 

• Healthcare experience highly desirable

Knowledge & Skills

• Proven leadership, facilitation and experience driving improvement program initiatives to successful outcomes

• Results driven; takes personal responsibility for achieving results; reviews and evaluates progress against agreed targets and timelines 

• Creatively challenge the status quo to find new ways of working; looks for the opportunities that arise during times of change; readily adapts to new technologies, processes, roles

• Ability to lead teams while establishing strong working relationships at all levels of the organization

• Six sigma and/or change management experience

• Build and manage teams across geography including multi-national environment

• Role model leadership and effective relationship building with senior leadership and key stakeholders across departmental and company lines

• Able to thrive in a fast-paced environment; learns quickly, thoroughly, and in detail, recognizes and adjusts to change as situations require

• Strong proficiency in analyzing data sets and identifying root causes, determining cause/effect relationships, and assessing impact of changes

• Experience conducting analysis to deliver actionable, data-driven recommendations and successful outcomes

• Demonstrates personal initiative and actively assumes responsibility and ownership

• Enthusiastic, creative, curious and open-minded

https://www.athenahealth.com/careers/equal-opportunity

Job Description:

Audition Scheduling & Operation Logistics:

• Ensures the successful implementation of the Audition and Interview (A&I) program.

• Coordinates and oversees operations and personnel for on campus, on the road, and online A&I events.

• Creates and hosts online audition events using the Zoom Video Communications platform and collaborates with necessary Enrollment and Marketing team members.

• Serves as a primary technical resource in the department for online auditions and interviews.

• Assists with the scholarship auditions for special programs including various Berklee On The Road Events including scheduling and applicant outreach pre- and post- event.

• Develops training materials and conducts auditions and interview training for staff, temporary hires, and student employees.

• Assigns and supervises Student Workers, managing their time effectively.

• Data Reporting includes A&I ROI Reporting and Strategy e.g., Review rating evaluations, cost analysis, and matriculation assessments for in-person and online A&I.

• Other duties as assigned.

Audition Event Management and Facilitation:

• Creates A&I sites and time slots in Salesforce.

• Manages A&I databases and runs reports as needed.

• Prepares logistical details and materials needed for on-campus events; collaborates with various Enrollment and Marketing teams to ensure all preparatory work is completed prior to an event.

• Runs A&I Boston and Online events.

• Coordinates A&I follow-ups and communication with prospective applicants and related departments.  

• Utilizes area protocols and applicable technology to ensure all applicants, staff, faculty, student assistants, alumni and related-stakeholders have an optimal A&I experience

• Provides expert technical assistance during events for all those involved.

• Manages student office workers and supervises audition team student employees.

• Manages the catering and set-up for on-campus audition events, partnering with internal and external vendors.

• Other duties as assigned. 

Customer Service and Communication:

• Serves as one of the main points of contact for communication relating to the auditions component of the admissions process.

• Ensures that the highest level of service is provided to applicants with a view towards ensuring that their experience exceeds that of any competing institutions.

• Counsels applicants and their families on the expectations, format and content of the audition and interview portion of the application and how it relates to the full admissions process.

• Counsels students and their families regarding admissions eligibility, application procedures for scholarships, general financial aid information, housing and other pertinent topics via phone, email and in-person contact. Maintain familiarity with application, scholarship, financial aid, housing and Board of Admission processes, including technology resources, processing policies and correspondence procedures.

• Other duties as assigned. 

Knowledge and Skills Required/Preferred:

• Minimum 1-3 years of relatable experience preferred.

• Strong organization, administrative and time-management skills.

• Proven track record of customer service-related skills.

• Proficient technical skills; Experience with Salesforce, Zoom, FormAssembly,  and Filemaker Pro strongly preferred.

• Must be self-motivated, possess an entrepreneurial spirit, and have the ability to work independently.

• Experience with event management and facilitation a plus.

• Mature interpersonal skills to deal with a broad range of issues and personalities with particular emphasis on student audition counseling; ability to communicate effectively with faculty, staff, prospective students, parents, and other external contacts. 

• Able to conduct both written and oral communication in an articulate, professional and knowledgeable manner.

• Music training and experience strongly preferred.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.

Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:

Title: Director, Global Investment Professional Learning

Department:  Human Resources

Reports to: Global Head of Investment Professional Learning

Location:   Boston, MA

BAIN CAPITAL OVERVIEW

Bain Capital, LP is one of the world’s leading private multi-asset alternative investment firms with approximately $180 billion of assets under management that creates lasting impact for our investors, teams, businesses, and communities in which we live.   Since our founding in 1984, we’ve applied our insight and experience to organically expand into several asset classes including private equity, credit, public equity, venture capital and real estate.  We leverage our shared platform to capture cross-asset class opportunities in strategic areas of focus.   With offices on four continents, our global team aligns our interests with those of our investors for lasting impact. 

KEY RESPONSIBILITIES

Bain Capital is looking for a Director of Global Investment Professional Learning who will drive and continue to evolve the learning strategy for our pre-Partner investment professional cohorts across our businesses. The role reports to Bain Capital’s Global Head of Investment Professional Learning, and is based at our headquarters in Boston (with the option to work remotely two days per week), joining our high-performing Investment Professional Learning team.

Day-to-day responsibilities:

• Work with global investment leadership and heads of HR across the firm to:
  • Regularly discuss and evolve our investment professional learning strategy, to ensure consistency with business strategy and our broad talent strategy
  • Accordingly, regularly assess and prioritize our learning blueprint and activities
• In partnership with investment professionals, subject matter experts, and regional talent teams:
  • Build and deliver world-class training programs for cohorts of investment professionals
  • Identify creative synchronous and asynchronous learning experiences to enhance skillsets and create opportunities for connection across our global businesses
  • Develop investment professional curriculum and author modules
  • Regularly collect feedback and draw insights to share with leadership to drive continuous improvement
• Manage all aspects of budgeting, planning, and executing on global training programs, in coordination with Investment Professional Learning team members and regional talent teams
• Stay up-to-date on our firm’s strategy and priorities, and the dynamics and trends across our industry
• Provide support in managing and mentoring junior team members
• Assist with other strategic initiatives related to investment professional learning across our firm’s platform

GENERAL QUALIFICATIONS:

• Bachelor’s degree required, MBA preferred
• Minimum 8 years of total work experience with at least 3 years in a senior Learning & Development or Talent Development role working with investment professionals or client-facing professionals in an alternative assets, financial services, or top-tier consulting firm, in a capacity that requires an understanding of the business
• Experience leading strategic talent or L&D-related initiatives, as well as designing learning paths, developing curriculum, and running world-class training programs in partnership with the business
• Able to anticipate, identify and deliver strong results in a fast-paced global environment
• A demonstrated affinity to learn the business, strategy, and concepts in order to translate them into curriculum
• Strong, professional communication skills (written and verbal) and an ability to work comfortably and credibly with our senior leaders
• Strong project management skills, organizational skills, attention to detail, a passion to learn
• Tenacious, resourceful, and can balance leading and being hands-on as required, in a team-based environment
• Able to flex working schedule to accommodate global demand and a willingness to travel to global programs (approx. 1 week every 3 months, including international travel)
• Solid proficiency with Microsoft Office suite (PowerPoint, Excel, Word, Outlook), surveying tools (e.g., Survey Monkey, Qualtrics, etc.), and familiarity with Learning Management Systems (e.g., Docebo, Cornerstone, etc.)

Are you ready for what’s next?  

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond.  Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. 

Director Environmental Health and Safety

ABOUT BOSTON WHALER:

For more than 60 years, Boston Whaler has been building superior quality unsinkable runabouts, cruisers and center console boats. Founded in 1958 and currently headquartered in Edgewater, FL, the company's unique foam-cored construction process contributes not only unsurpassed flotation, but superior ride characteristics and durability. The current product line ranges from 11- 42 feet and is distributed around the world by a network of exceptional dealers. For more information about The Unsinkable Legend, please visit www.bostonwhaler.com. Boston Whaler is owned by Brunswick Corporation (NYSE: BC), the largest marine manufacturer in the world.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead, coach, mentor safety culture for Brunswick Integrated Manufacturing Center in Sykes Creek, Edgewater, and Flagler facilities. 
• Build a cohesive safety culture across the two facilities that is consistent with business goals and metrics. 
• Lead and develop the Security team at all campuses with proactive training and oversight. 
• Build and monitor our on site medical facilities and ensure we are supporting the operations teams.
• Develop and implement a proactive EH&S System, to support the required activities within the Safety Management Systems.
• Ensure plant safety by providing a safe environment for employees and actively supporting the departmental audit program Brunswick Safety Management System (SMS) procedures.
• Strong leadership and influencing skills to drive continuous safety improvement initiatives, and to lead culturally transformative behavioral processes.
• Conducts inspections and audits; investigates incidents and injuries and drives accountability to resolve issues. Leads or facilitates problem solving teams to identify root cause for incidents.
• Management of all Worker’s Compensation activities in direct coordination with Brunswick’s work comp Director, ESIS case manager, and Human Resources, including Return to Work Program.
• Utilizing the AIC System, ensure implementation of corrective actions, SMS for EH&S policies, and best management practices.
• Conducts all EH&S training for facility personnel. Oversee monitoring activities, facilitate the Employee Safety Committee.
• Prepares and maintains all EH&S documentation and reporting deadlines, communicates with governmental agencies.
• Maintains the plant Safety Data Sheet records and provides all necessary hazard communications program updates and trainings.
• Responsible to ensure all Lock-Out/Tag-Out equipment instructions are current, and to ensure that all new or modified equipment that is installed are LOTO compliant and include equipment specific instructions.
• Monitors federal, state and municipal regulatory changes to ensure future compliance.  Serve as a primary liaison between this location and regulatory entities.
• Lead ergonomic projects aimed at reducing worker risk of injury by proactively identifying at risk operations. Partner with plant operations and engineering personnel to ensure work practices and/or equipment changes are integrated and sustained.
• Use Lean Six Sigma training to conduct root cause analysis and to solve problems through LSS methodologies/techniques.
• Oversees the EH&S review of new/modified processes/equipment/chemicals.
• Oversees proper handling and disposal of hazardous and solid waste.
• Oversees Stormwater Pollution Prevention Plan, Spill Prevention Plan, and Waste Water Plan.
• Provide analysis and interpretations of EH&S findings and prepare technical plans and reports as required.
• Review accident reports and, taking data from them, perform analytics and provide all relevant parties with information that will aid in reducing accidents and improving safety.
• Responsible for communicating all relevant EH&S information to company and facility management, as well as all facility employees.
• Develop annual training schedule; lead training programs.
• Develop and administer any safety incentive programs.
• Strategic thinker that can lay out a vision to be embraced by an organization. 

QUALIFICATIONS:

• Bachelor's degree from four-year College or University in Engineering, Safety or related field.
• Professional certifications, CSP or CHCM preferred.
• A minimum of five years’ experience in environmental, health and safety in a manufacturing environment required (preferably large facility, 400 employees or greater).
• Extensive understanding of all regulatory guidelines as they pertain to environmental, health and safety with proven experience leading an organization in adherence to the regulations.
• To perform this job successfully, an individual should be proficient with Microsoft Office Suite with HRIS system and safety systems experience a plus.
• Demonstrated analytical skills that incorporate root cause analysis and problem-solving techniques.
• Must possess a business orientation and interactive skills to support the management team and function as a business partner.
• Strong communications skills (verbal and written).
• Group facilitation and presentation skills.
• Strong employee relations and change management skills.
• Demonstrated success in handling multiple priorities.
• Ability to interact professionally and effectively with all levels of the organization.
• Position is based from the Edgewater facility with travel to Flagler as needed.
• Must be flexible to changing schedules and hours to support business objectives.

EDUCATION:

• Bachelor’s degree (MBA Preferred) in Occupational Safety and Health, Environmental Management or otherwise related field is required.
• OSHA 30 Hour training is required.
• Certified in CPR and first aid.
• Leadership training preferred.
• Green Belt certification preferred
   

WORK ENVIRONMENT:

• Works in a manufacturing and office environment
• Regularly required to sit, stand, walk, climb and bend about the facility
• Exposed to dust, odors, chemical fumes and moderate noise.

Next is Now!  
We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and inspiration. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process. 

Equal Opportunity Employer: Minorities/Women/Protected Veterans/Disabled

EEO is The Law - click here for more information

Brunswick and Workday Privacy Policies

Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: hrsharedservices@brunswick.com or 866-278-6942.

All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers.  If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or HRSharedServices@brunswick.com.

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

Our Perks:

• Flexible PTO (designed to offer flexible time away for you!)

• Up to 12 weeks paid parental leave

• Paid Volunteer Time Off

• Mental health coverage

• Quarterly Wellness stipend

• Fertility benefits

• Complete list of benefits here

CliftonLarsonAllen, LLP is hiring an Assurance Director or Manager to support our Nonprofit practice, in Massachusetts. Office locations include: Boston, Quincy, Lexington, Andover, and Worcester.

How you’ll create opportunities in this Assurance Manager or Director role:

• Manage and develop relationships with great clients.

• Assist clients in obtaining necessary funding to continue to positively impact their community.

• Assist clients with meeting their audit and financial planning objectives by using a range of tools.

• Be creative with staff development, mentoring, and overseeing client engagement teams.

• Lead the engagement progress by monitoring time budgets and deadlines for adherence.

• Communicate important developments to the engagement principal along with facts, conclusions, and recommendations.

What you will need:

• You have a Bachelor's Degree in Accounting, Finance, or a related field.

• You have a minimum of 6 years of public accounting experience with emphasis in financial statement preparation and audits.

• CPA license certification is required.

• You jump at the chance to help others and you’re ready to lead a team of high-performing people.

• You have a knack for solving issues and can confidently bring solutions to the table.

• You love to work with clients’ to help their businesses succeed strategically.

#LI-BV1

Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities.
 
Click here to learn about your hiring rights.

Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.

To view a complete list of benefits click here.

POSITION SUMMARY:

Boston Medical Center Health System is a ~$7B system whose mission is to provide Exceptional Care without Exception. The Health System includes a tertiary academic medical center a network of community health centers, a health plan and an affiliated accountable care organization.

The Operations Director will work with a multi-disciplinary team to design this program including workflows, staffing, and governance structure. The role will also require partnership and engagement with community-based partners to implement programs and initiatives to improve community health equity. Following the initial design and planning, they will serve the role of both administrative lead for the program organizing and supervising the operational work of the team, and working closely with clinical governance, acting as liaison with all the relevant departments and continuing to refine the design of the program as it grows. Clinical experience is welcome but not required. Operational experience required.

Position: Operations Director, Community Health Equity      

Department: Population Health

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

BMCHS and other healthcare partners are building a team that aims to reduce disparities in health outcomes contributing most to premature mortality and health inequities across our primary care population and members of the communities served by BMC and other healthcare partners. The Operations Director will work in partnership with the leadership of Population Health, the Health Equity Accelerator, and other key clinical and operational stakeholders across BMC and other healthcare partners to design and implement a community based program to reduce disparities. The vision of this team is to create a community-based model that provides enhanced supports to patients with diabetes and/or hypertension. The program will staff a team of clinical specialists in pharmacy, nutrition, social work, and nursing as well as community health workers, population health and outreach specialists that will care for patients in the community based program. In addition, the team will lead necessary data architecture work to implement innovations such as a patient registry tool and be responsible for research evaluation.

• Lead the design of the Community Health Equity team in partnership with a multidisciplinary group of leaders from Population Health, the Health Equity Accelerator, and other key clinical and operational stakeholders across BMC and its partners to design community health equity programs, identify performance opportunities, set measurable targets, and develop central and local support processes to drive equity improvement. Design activities will include workflows, staffing, and governance structure.
• Partner with Human Resources to source, interview, and select staff for the Community Health Equity team.
• Prepare, justify and present strategic plans, business cases and budgets; while measuring and reporting the impact of different strategies and programs.
• Work requires the analytical ability necessary to analyze operations, develop systems and programs to coordinate the efficient flow of patient visits, treatments and appointments, develop short- and long-term strategic to meet objectives, develop operating and capital budgets, evaluate productivity, and develop business plans.
• Partner with data analysts and clinical IT to design a workflow to provide access to enrollees patient information with relevant staff members (e.g. CHW, RN, Pharmacists, RDs) and close the loop with communication back to primary care providers. 
• Work requires advanced interpersonal skills and political savvy necessary to work effectively with multi-disciplinary work groups (e.g., physician practice groups, hospital administrators and managers, nurse management staff, fiscal staff and professional staff), act as a liaison to medical staff, negotiate contracts and purchasing agreements, effect changes in operations, policies, procedures and systems and provide guidance and direction to assigned managers. Advanced interpersonal skills are also required to work effectively in a matrix style organization where reporting areas often have complex relationships with the hospital and division (e.g., Physician Practice Groups, Contracted Services, and Nurse Management Structures).
• Supervise the operational work of the team, act as liaison with all the relevant departments and community organizations and continue to refine the design of the program as it grows. Develop and monitor a set of KPIs to track reach and outcome of the team’s work.
• Support Partnerships Manager in creating bi-directional processes for exchanging patient information with community organizations. 
• Partner effectively with community programs and service organizations in the design, implementation, and sustainability of the program.
• Approve and implement administrative policies and procedures. Recommend and implement changes in policies and procedures to improve the cost effectiveness of operations and ensure that patient's time (i.e., for visits, appointments and treatments) is used in an efficient manner.
• Partner with the Medical Director of Community Health Equity and other clinical leaders to co-develop clinical workflows. Manage and revise clinical workflows with the evolution of clinical practice, compliance, and regulation.
• The Operations Director may also participate in the planning and management of additional innovations to further equitable delivery of care. In addition to the direct management of a central team, the director will also be responsible (with clinical leadership) for support of system-wide initiatives to reduce disparities. For example, harmonizing outreach protocols, developing linguistically/culturally appropriate screening tools, etc.
• Once the team is operational, the Operations Director will continue to work as the administrative leader for the community health equity team to ensure clinical and operational outcomes are met in a productive and cost effective manner. The director will work with stakeholders to provide for the identification, analysis and development of operating policies, systems, programs and standards.
• Maintains clinic policy and procedure manual. Adheres to performance standards as outlined by the Joint Commission.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

• Bachelor’s Degree Required; Master’s Degree in Business, Public Health or related field strongly preferred

EXPERIENCE:

• Minimum of 3 years of management experience and 5-7 years of experience in a healthcare related field required

KNOWLEDGE, SKILLS & ABILITIES (KSA):

• Experience in process improvement strongly preferred 
• Demonstrated experience managing cross-functional teams and projects
• Strong interest in social determinants of health and advancing racial health equity.
• Self-motivated individual with the ability to make independent decisions in the best interest of the patient and population served.
• Analytical ability to solve clinical nursing issues and lead development of innovative projects.
• Familiarity with various process improvement methodologies.
• Organizational skills to set priorities and efficiently complete assigned work.
• Effective interpersonal skills to work with many stakeholders and facilitate leadership and communication across various members of the health care team, patients, and families as well as outside vendors.
• Ability to build and manage relationships in a highly complex and changing environment
• Demonstrated ability to handle stressful situations in a calm and professional manner
• Effective verbal and written communication skills appropriate to the patient populations served.
• Multilingual skills in languages appropriate to the patient populations served by the medical center preferred (Spanish).
• Physical ability to meet the core job responsibilities in accordance with practice setting demands.

This position requires on-site work. Hybrid work is an option, but the position cannot be fully remote

Equal Opportunity Employer/Disabled/Veterans

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

https://www.athenahealth.com/careers/equal-opportunity

Job Description:

ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES:
● Leads Global Partnerships and Programs area operations, managing the portfolio of Berklee Global Partnerships (BGP), Berklee on the Road (BOR), Berklee Latino (BL) and other global educational partnerships and programs.

● Supports the planning and leads implementation of all aspects of Global Partnerships and Programs.
● Supports the development of Global Partnerships and Programs contracts and agreements.
● Supports the development and manages the Global Partnerships and Programs area budget and related program budgets.
● Actively researches the performing arts and higher education landscapes to inform Global Partnerships and Programs strategic planning.
● Ensures effective use of technology, software systems and databases used by the area.
● Assists with the development of and implementation of the global travel schedule.
● Leads travel teams for Global Programs and Partnerships managed events and programs.
● Coordinates the evaluation of student and faculty initiated travel request proposals.
● Acts as an ambassador and representative of Berklee in support of the Global Programs and Partnerships department as needed.
● Develops reports for Global Programs and Partnerships and other areas as assigned for the area.
● Manages the development of area communications, including online and print content.
● Oversees Global Programs and Partnerships web presences and supports development of effective and timely Global Programs and Partnerships communications in support of the area
initiatives.
● May be asked as needed to make musical presentations and support the management of musical performances or concert events as part of Global Programs and Partnerships.
● Supports the exploration and development of global educational partnerships, and supervises relationships with Berklee’s global partners and monitors the efficacy of Global Programs and
Partnerships.
● Supports the development of and facilitates the management of Credit Transfer Agreement (CTA) relationships in support of Global Programs and Partnerships and Academic Affairs goals
and objectives.
● Serves as a member of the international travel development team and credit transfer agreement committee.
● Manages the communications with the network of Global Programs and Partnerships.
● Manages the development of the BGP Summit and BGP Faculty Seminar events.
● Specifically develops, manages, and directs the application processing and administrative systems for Global Programs and Partnerships.
● Develops and directs online, in-person and hybrid educational programming.
● Other duties as assigned.

MINIMUM JOB QUALIFICATIONS:
● Bachelor’s degree with 5 to 7 years of relevant experience in higher education and/or performing arts management.
● Musical training and skill required.

KNOWLEDGE REQUIRED:
● Knowledge of computer technology as it relates to office systems used at Berklee.

● Knowledge of software systems and databases used in Admissions for scheduling events, program management and event planning and the programming skills to improve and
create within those software systems.
● Specific knowledge of Berklee’s academic programs, majors, minors, courses and curriculum.
● Specific knowledge of Berklee’s staff and academic structure.
● Knowledge of international education and recruiting, immigration, and study abroad.
● Knowledge of social media and online communication platforms.
● Ability to work in an international environment and adapt to the cultural norms of the countries in which Berklee works and act as an agent of the college abroad.
● Experience developing and managing budgets.
● Strong communication skills, both verbal and written.
● Ability to speak and understand languages other than English preferred.

SKILLS AND ABILITIES REQUIRED:
● Demonstrate skill at developing and leading performing arts educational programs.
● Demonstrate skills successfully as a team leader and organizational collaborator.
● Demonstrate a high level of professionalism and independence (will be traveling abroad as a leader and representative of Berklee).
● Outstanding analytical, verbal, and written communication, and presentation skills.
● Strong organizational abilities and abilities to manage multiple tasks and projects with high efficiency.
● Demonstrated ability to work collaboratively and collegially with a wide variety of constituents.
● Strong financial acumen; thorough understanding of complex budget planning.
● Ability to work in a fast-paced and highly active environment operates in a “follow the sun” 24/7 cycle.
● Strong understanding of online content development and information sharing.
● Active performing musician.
● Experience in all aspects of travel planning. Global travel is required in this position. Abilityto travel internationally and domestically on a regular basis; potential travel requirements
will be monthly, and for periods of up to two-weeks.

SUPERVISORY RESPONSIBILITIES:
● Manage multiple direct reports.
● Oversee the work of and helps manage program academic directors.
● Manage sub-contracted employees for educational programs, performances, and other relevant events.

WORK ENVIRONMENT:

SPECIAL WORKING CONDITIONS, PHYSICAL REQUIREMENTS, ETC. (Responsible for on-call, 24 HR. coverage, etc.):

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.

Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:

POSITION SUMMARY:

The Director of Population Health is a key leadership position in the Population Health Services Division at Boston Medical Center Health System (BMCHS).  The Population Health Services Division serves as the central hub for programs that drive performance in the Medicaid ACO.  As a Senior Leader in the Population Health Services Division, the Director of Population Health will define strategic priorities across key performance drivers and oversee implementation and performance management at ACO partners. 

As part of the new MassHealth initiative to transform healthcare via formation of Medicaid ACOs, Boston Medical Center Health System has partnered with providers across the state to share risk in caring for Medicaid populations.  In order to succeed in the Medicaid ACO, BMCHS is rapidly designing and implementing a number of programs that improve quality of care for Medicaid populations, reduce health inequities, as well as manage utilization and total cost of care. 

The Director of Population Health will support performance for the Medicaid ACO program broadly, and will specifically oversee the ACO Health Equity Program for all of BMCHS’s ACO Partners in coordination with BMCHS’s Health Equity Accelerator and the Population Health quality team. As part of the new 1115 Medicaid waiver launched in 2023, MassHealth created a new health equity-focused incentive program to encourage both ACOs and hospitals to advance health equity through initiatives such as demographic data collection, implementing quality interventions specifically designed to address health disparities, health-related social needs screening, expanding access to language services, improving care for patients with disabilities, and providing health equity-focused staff training. Working closely with the Population Health Senior Director of Quality and the Executive Director of Medicaid ACOs, the Director of Population Health will lead the development of strategies to implement health equity initiatives across BMCHS’s ACO Partners and lead all health-equity related support for ACO Partners.

Position: Director

Department: Population Health

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Specific program oversight may include, but is not limited to:

• Health Equity: The Director will lead all aspects of BMCHS’s Health Equity support for ACO Partners including supporting their efforts to maximize incentive earnings, meet all MassHealth requirements for ACO providers related to health equity, and implement high-impact initiatives designed to advance health equity.
• Account Management:  The Director will be the primary BMCHS point person for managing performance at a set of ACO Partners.  The Director will develop close partnerships with local group leaders, and collaborate closely on the initiatives listed above.  In order to be an effective partner to ACO Partners, the Director will be expected to spend time on-site with designated groups.
• Complex care management operations:  BMCHS will deploy Complex Care Management teams across ACO provider sites.  Teams will be comprised of Nurses, Pharmacists, and Community Wellness Advocates, and they will manage the top 2-3% of high risk patients at each site.  The Director will partner with BMCHS clinical leaders and local site clinical leaders to manage the Complex Care Management program, which may include:  ensuring smooth integration with local site care management programs, analyzing cost and outcomes data to identify opportunities for program improvement, connecting with local community partners, and ensuring optimal program operations.
• Quality improvement:  The MassHealth ACO program includes a full set of quality metrics.  The set of quality metrics encompasses a broad range of focus areas including adult primary care, pediatrics, behavioral health, and other outcomes-based measures.  In partnership with Quality leaders at BMCHS and ACO partners, the Director will help define and execute a Quality program performance strategy.
• Accurate Risk Adjustment:  Performance targets in the MassHealth ACO program are in part determined by the assigned risk level of the attributed population.  The Director will be responsible for defining a network-wide framework for accurate risk coding

Specific duties and requirements:

• Health Equity:
  • Develop strategies to maximize Health Equity incentive earnings across BMCHS ACO Partners including through BMCHS efforts (incl. WellSense Health Plan) or local provider efforts
  • Work with ACO partners and their local management teams to develop and implement strategies, initiatives, and approaches to advance health equity within their health systems
  • Support ACO Partners in collecting and analyzing demographic data to identify disparities and opportunities to improve care
  • Monitor performance on health equity-related metrics (e.g., receipt of interpreter services, RELDSOGI data completeness, quality metrics by sub-populations) and take action to improve performance in line with goals.
  • Partner with other BMCHS leaders to engage MassHealth leadership and staff on the structure and substance of the Health Equity program
  • Coordinate with relevant subject matter experts at BMCHS including the Health Equity Accelerator and Population Health Analytics
  • Facilitate the collection and sharing of best practices around health equity topics across ACO Partners to advance shared learning and performance improvement
  • Represent BMCHS at external forums related to health equity and/or population health
  • Ensure ACOs meet all health equity contract requirements
  • Serve as an advisor to other members of the Population Health team to embed a health equity lens in their work
• Data and Analytics:  Partner with Clinical and Financial Analytics teams to define opportunities to optimize ACO program performance; robust data analytics skills required
• Translation of data into program actions:  Ensure ACO programs are data-driven; translate data-driven insights into clear priorities and interventions.
• Program Operations:  Optimize operations and management of on-the-ground programs. 
• Local site engagement and communication:  Ensure local site leadership is appropriately linked with BMCHS leaders and programs; build rapport, trust, and effective working relationships with their local sites.
• Program design:  Partners with Clinical leaders to constantly evolve and innovate on ACO program models; review data, test interventions, and define an improvement plan to ensure ACO programs are able to adapt and adjust as the ACO program evolves.
• ACO program management:  Develops program performance standards in conjunction with the BMCHS and local site management teams. Monitors program performance regularly against those standards and prepares and implements steps to bring the local program into conformance with those standards.
• Supervising Direct Reports: depending on business need, hire, develop, and/or manage selected staff focused on Health Equity, ACO Partnership Operations, or other Population Health functions.
• Performs other duties as needed

JOB REQUIREMENTS

EDUCATION:

Bachelor’s Degree of Arts or Science or equivalent work experience.

Master’s Degree in Healthcare Administration, Business Administration, or related fields strongly preferred.

EXPERIENCE:

Requires a minimum of 7-10 years of experience in a healthcare business environment with 3-5 years management experience.  

Experience in healthcare strategy or consulting is preferred. 

Experience managing an outpatient clinical setting, managing an ACO, or knowledge of the MassHealth ACO Program is preferred.

Equal Opportunity Employer/Disabled/Veterans

POSITION SUMMARY:

The Director is expected to plan, organize, and direct activities of the Operations Team in the Inpatient Pharmacy Department on the main campus and at BMC Brockton Behavioral Health Center. The Director works in close collaboration with the Director of Clinical Services and Associate Chief Pharmacy Officer to achieve departmental goals, programs, and initiatives. 

Specifically, the Director is responsible for supporting activities that will promote safe, effective, and efficient medication distribution services while maintaining and growing pharmacy services. 

The Director guides the development of pharmacy services, education, quality improvement, innovation and staff empowerment, accomplished through effective coaching and communication for high level performance. The Director is responsible for developing the strategy and goals of the Operations Team in alignment with the organization’s priorities to improve patient care.

The Director ensures all legal and regulatory requirements are met for Boston Medical Center hospital, BMC Brockton Behavioral Health Center, and BMC clinic locations.  Ensures that pharmacy services and activities are carried out to meet the mission, goals and standards of BMC.

Position: Director, Inpatient Pharmacy Operations       

Department: Inpatient Pharmacy

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

The Director’s responsibilities include, but are not limited to:

• - Compliance with all Federal, State and Local laws, regulations and rules; compliance with all accreditation standards and knowledge of and adherence to all policies and procedures of the organization and department.
• - Responsible for the creation and maintenance of a healthy work environment. A healthy work environment is one where people feel supported, held accountable, where standards are applied and expectations are clear. A healthy work environment is one where leadership supports and leads, models behavioral standards and sets the example for how to do all things right. Critical responsibilities related to this:

• Setting the expectation that delivering exceptional patient care is the primary goal for all team members at all times.
• Serves as a positive leader and resource for change by being supportive, tolerant, accepting of behaviors and ideas from team members so they feel heard, included in decisions, valued, and respected.
• Being engaged in the department, including managing up, owning team decisions and communicating and supporting departmental and or organizational initiatives.
• Hold self and others to the highest ethical standards, and act with honor above all.
• Effective human resource management, including effectively recognizing people, disciplining people, developing and performing performance evaluations and guiding people in professional development

In collaboration with Associate Chief Pharmacy Officer (ACPO), translates hospital goals into departmental strategic and operating goals and objectives on an annual basis. Defines, develops and implements short and long term strategies and plans to meet organizational objectives within specified target date. Uses evidence-based processes to ensure the highest level of quality, safety and service.  On an annual basis develops cost savings plans with leadership to minimize expenses and maintains best practices in supply chain management while ensuring maximal quality and safety of drug therapy.

Prioritize the improvement of pharmacy operations; the Director should focus on:

• Employee development and engagement
• Establishment of key performance indicators, maintain and/or exceed set target of drivers of success for the department
• Labor productivity through staffing and automation in collaboration with Director of Clinical Services
• Reducing costs (through inventory control, efficient fill strategies, effective staffing matrices, etc.)
• Improving quality (reduction of error rates through CQI programs, effective operational management and education)
• Reducing turnaround times (by introducing efficiencies, providing tools to managers to drive performance, and effectively managing day to day activities)
• Ensuring high level customer service and high level patient, nursing, and provider satisfaction
• Maintaining a high level of competency and leadership in general operations, including knowledge and operation of technologies, workflows, and drug distribution processes
• Managing projects including the creation of ideas, identification of key stakeholders, development and execution of the project, timely completion, and presentation to large groups and/or Vice President, Officer and Board-level stakeholders at the organization
• Directs operations to meet budget and other financial goals.
• Cultivates excellent work relationships with Hospital staff and colleagues.  Develops and maintains partnerships across other departments in the organization by early engagement of stakeholders in problem solving, negotiating and influencing buy-in from others prior to implementation, self-identifying and volunteering for interdepartmental projects, interdisciplinary teams, and generally representing the department outside of the department.
• Maintains, develops, establishes, and directs execution of operating policies to support overall department and organizational policies and objectives.

The Director of Inpatient Pharmacy Operations is responsible for the following duties and activities:

• RFI, assessment, and recommendation of pharmacy technology and automation
• Oversee Operations teams to ensure on-board training and assessment of team competencies; proper use, training, management and efficacy related to automation devices and departmental workflows.
• Operationalize drug shortage mitigation strategies and ensure timely communication is provided to all pharmacy staff
• Adherence to USP 797, 795, and 800 standards
• Oversee compliance with drug purchasing, invoice approval, and inventory management
• Controlled substance compliance, auditing and investigations
• New project planning & project management
• Investigate and respond appropriately to all complaints and take effective corrective action when necessary
• Participate in the following: Mandatory training requirements as per hospital policy; Continuing education/in-services to enhance knowledge and leadership skills; Staff meetings; Performance improvement initiatives; Orientation of new staff, students and/or volunteers; Share on-call responsibilities with other pharmacy leadership staff; Utilize hospital's values as the basis for decision making; Follow established hospital infection control and safety procedures.

Within the scope of the department and organization and relevant to professional standards, other duties and responsibilities as requested by senior leadership.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job.  The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

• Requires a minimum of a Bachelor’s Degree in Pharmacy from an accredited college of pharmacy (PharmD is preferred).
• Other advanced degree (e.g. M.S., MBA, MHA, etc.) preferred.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Current licensure to practice as a pharmacist in the Commonwealth of Massachusetts.

EXPERIENCE:

• Work requires at least 5 years of progressively advanced hospital pharmacy management experience. (Residency experience may be included in years of experience at a ratio of 1:1).
• Prior management experience required.

KNOWLEDGE AND SKILLS:

• Proven ability to translate a strategic plan into operational policy.
• Leadership ability to guide, direct, and mentor a multi-layered staff; ability to lead change, manage people, engage across departments and across the organization.
• Demonstrated track record of management of personnel and fiscal resources
• Capable of program development, implementation and evaluation
• Capable of long range program planning that involves complex decision making tasks.
• High degree of analytical ability in mathematics and scientific and management principals necessary to develop, review, and modify procedures and programs.
• Excellent verbal and written communication, seeks out, understands, listens and conveys clearly, all information as needed
• Exceptional interpersonal skills with demonstrated ability to identify and resolve interpersonal or professional conflicts
• Must be exceptionally organized to manage multiple priorities and diverse activities, to prioritize and meet deadlines
• Dedicated team player with the willingness and desire to learn and grow within the organization
• Ability to anticipate objections and plan appropriate responses; ability to perform and lead effectively in stressful situations and to solve problems as they occur
• Professional in conduct and appearance
• Proficient with standard software used in healthcare office setting (i.e. MS Word, Excel, web browser, etc.). Experience with pharmacy information systems (EPIC, Pyxis, etc.).

Equal Opportunity Employer/Disabled/Veterans

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

CLA is currently seeking an Audit Director or Manager to join our State and Local Government (SLG) practice in the Greater Boston Area. Our SLG group is one of the fastest growing practice areas within CLA consisting of 600 professionals serving over 2100 local, county, and state government agencies.

Our Perks:

• Flexible PTO (designed to offer flexible time away for you!)
• Up to 12 weeks paid parental leave
• Paid Volunteer Time Off
• Mental health coverage
• Quarterly Wellness stipend
• Fertility benefits
• Complete list of benefits here

How you’ll create opportunities in this Audit Director/Manager role:

• Manage and develop relationships with great clients.
• Assist clients in obtaining necessary funding to continue to positively impact their community.
• Assist clients with meeting their audit and financial planning objectives by using a range of tools.
• Be creative with staff development, mentoring, and overseeing client engagement teams.
• Lead the engagement progress by monitoring time budgets and deadlines for adherence.
• Communicate important developments to the engagement principal along with facts, conclusions, and recommendations.

What you will need:

• You have a Bachelor's Degree in Accounting, Finance, or a related field.
• You have a minimum of 6 years of public accounting experience with emphasis in financial statement preparation and audits.
• Experience leading teams of high performing people and managing governmental audits and Single audits strongly preferred
• CPA license certification is required.

#LI-CC1

Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities.
 
Click here to learn about your hiring rights.

Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.

To view a complete list of benefits click here.

Job Description:

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.

Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:

Job Description:

Summary:

Comprised of the Berklee College of Music, Boston Conservatory at Berklee, Berklee NYC, Berklee Abu Dhabi, Berklee Valencia, and the Division of Pre-College, Online and Professional Programs, Berklee is a preeminent institution of contemporary music, theater, and dance, offering degree granting programs in Boston, New York City, and Valencia, Spain, and through Berklee Online. Berklee Abu Dhabi offers pre-college and professional educational programs, and serves as a key cultural partner for the Abu Dhabi Department of Culture and Tourism, including through the annual Berklee Abu Dhabi Culture Summit.

Dedicated to nurturing the creative and career potential of the world’s most inspired artists, Berklee’s commitment to arts education is reflected in the work of its students, faculty, and alumni – who have been recognized with many Grammy Awards, Latin Grammy Awards, Emmy Awards, Academy Awards, and Tony Awards. Graduates go on to successful careers in the performing and creative arts, the media and entertainment industries, and as arts entrepreneurs.

Position Summary:

Under the direct supervision of the Director of Student Aid Awarding, the Senior Assistant Director is responsible for reviewing and assessing student financial aid application data and determining student eligibility for appropriate federal, state and institutional financial aid.  The Senior Assistant Director is responsible for verifying the accuracy of application data in accordance with federal regulations and institutional policy and making adjustments to packages where warranted based on such reviews, changes in enrollment status, receipt of additional aid from any source, and other factors necessitating changes. The Senior Assistant Director advises, counsels,  and provides information about financial aid and financing options to students and their families, both before they are admitted and while they are enrolled.

Duties & Responsibilities:

• Review, process, and awards funds, including all applicable institutional, federal, state,  and external funding to eligible students.
• Determine changes in student eligibility upon receipt of additional information, including subsequent ISIRs, receipt of additional aid, and changes made through verification, professional judgment, or receipt of additional information.
• Ensure compliance standards are met for federal and state financial aid programs; conforming to federal, state, and institutional policies, procedures and regulations.
• Responsible for maintaining current, working knowledge of frequently used systems, especially PowerFAIDS, Colleague, and CampusLogic, through regular review of relevant sections of user guides.
• Works with prospective students and families to understand the cost and available financial options available to them.
• Counsel “at risk” students on financing options to help with retention.
• Make adjustments to authorized aid  throughout the enrollment cycles for all campuses, including credit cuts and canceling aid for non-enrolled students.
• Represent Student Financial Service at open houses and other events.
• Knowledge of financial aid awarding and financial aid processing preferred.

Skills & Experience

• 5+ years of progressive responsibility in financial outreach and student aid awarding experience
• Strong understanding of federal and state financial aid statute and regulations, as well as institutional financial aid policy
• Financial literacy knowledge
• Excellent verbal and written communication and counseling skills
• Demonstrated organizational skills
• Ability to meet deadlines, prioritize and work on multiple projects simultaneously with great efficiency and attention to detail
• Problem solving skills
• Experience and expertise with commonly used financial aid/student information system software
• Must be a self-starter who works well with others in a team-oriented environment.
• Ability to work independently
• Demonstrated analytical decision making

Education

• Bachelor’s degree or equivalent combination of education and experience

This position is eligible to work a hybrid schedule (3 days in the office/2 days work from home) after initial training period has been completed.  

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.

Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:

Job Description

Executive Director/Senior Director, Global Commercial Strategy Pain

Boston, MA (3 days onsite, 2 days remote weekly)

Vertex Pharmaceuticals is seeking a Executive Director or Senior Director of Global Commercial Strategy reporting to the VP Global Commercial Lead for Pain to join our dynamic team in Boston, MA. The candidate will take responsibility for global marketing decisions and tactics that lead Life Cycle Management, portfolio and commercial strategy development whilst supporting the team on successful launches on the pain programs. This will involve shaping global commercial strategy in pain portfolio and developing both strategies and resources to be used by the Regions in their interactions with stakeholders for years to come.  The successful candidate serves as a voice of the community to ensure patients remain at the center of decisions.

The candidate will play a key role in leading the development of the Pain Portfolio strategy.  The role will have a strong focus on Vertex’s outlook in pain across assets, indications and geographies.   This role will integrate launch preparation for ‘Next in class’ molecules with New Product planning.  They will lead development of key deliverables of Pain portfolio strategy including the 3–5 year commercialization strategy. A member of the Early Pipeline team (PT), the coordinating body for the portfolio pipeline in pain, will work closely with cross-functional matrix colleagues to ensure attainment of corporate objectives. The candidate will be the ‘right hand’ to the commercial lead for Pain ensuring aligned commercialization position on pipeline for the Disease Strategy Team and senior leadership. The successful candidate is highly strategic, thrives in an environment of uncertainty and rapid change, demonstrates strong leadership, works effectively within cross-functional teams, and has a problem-solving mindset backed by strong analytical skills. The candidate must share our passion for science-based brands that can dramatically improve patients' lives.

As a senior member on the pain team, the successful candidate must be able to role model Vertex’s ethics & culture and be committed to developing the next generation of leaders.

Key Responsibilities:

• Lead and ensure successful development and implementation of the commercialization (midterm) and portfolio (long term) strategies including brand development, competitive strategy, go-to-market/launch, and lifecycle decisions for future launches. Execute in close partnership with the Regions, Market Access, Regulatory and Commercial Manufacturing.

• Deliver foundational insights about the evolving landscape of pain today and in future, with focus on patients and providers, managing external consultants together with Marketing Science and Market Access

• Execute key global initiatives to prepare the market, enable strong uptake and sustain commercial success.

• Play a key role on the Early PT, integrating commercial position into pain pipeline strategy. There will also be potential to lead ‘Next-in-Class’ PT.

• Support the Global Commercial Team by providing clear direction for the pain portfolio as the primary forum for commercial collaboration and alignment.

• Represent the Commercial team in projects led by others e.g. label development, initiatives, etc.

• Partner with RWE and HEOR to continually evolve our understanding of addressable patient populations, providing input to relevant cross-functional teams (ClinDev, GPMA, HEOR).

• As a senior member of Global Commercial Strategy Pain team they will provide a mentoring/role model to the team.

Qualifications

• Bachelor’s degree required, ideally in life sciences

• Typically requires 12+ years of work experience or the equivalent combination of education and experience  

• In country launch experience, particularly in small molecule/pain, US market experience required and multiple-market experience highly desired.

• Experience in global marketing, new product planning as well as commercial operations or analytics desirable, especially involving product launches.

• Demonstrated ability to work independently and manage initiatives that require collaboration across multiple functional areas.

• An entrepreneurial spirit and an ability to develop creative solutions to complex problems.

• Excellent communication skills

• A solid compliance mindset, demonstrated integrity on the job, embrace of the Vertex Values. 

• Vertex welcomes applicants from diverse backgrounds and promotes an inclusive work-place environment.

#LI-KM3

Company Information

Job Description

General position summary:

The Associate Director, Quality role will work with the GDP Operational QA Management team to ensure that medicines are distributed in the US in compliance with GDP and GMP requirements.  The position will manage the day to day Quality oversight of the Third Party Logistics provider and provide support for key stakeholders within Vertex. 

This Position Reports to: Director, GDP Operational Quality, International QA

Key Accountabilities:

• Serve as the primary contact and have oversight of Distribution and Logistics partners within the US, including:
  • Preparation and maintenance of Quality Agreements
  • Review of deviations, CAPA and changes
  • Maintaining KPIs
  • Analyze, resolve, or assist in solving compliance and customer issues.
  • Escalation of issues
• Remain up to date in GDP and logistics developments and emerging regulations to guide the maintenance of the QMS
• Accountable for New Product Launch activities within the US providing distribution requirements and expectations.
• Working collaboratively with key internal stakeholders

Key Responsibilities:

• Maintain QMS within the Vertex Inc.
• Ensure distribution licences (where required) accurately reflect the current organisation, vary licence where necessary
• Support recalls, mock recalls and any other on-market activity.
• Serve as QA assessor/approver on Change Controls: resolve gaps, approve change plans, classifications, strategy for GDP/GMP actions.
• Support the GDP Management Review process; Review and assess the risk of inputs such as metrics, regulatory intelligence, and identified risks and gaps; Recommend mitigation approaches.
• Participate in expansion activities to ensure that Quality related actions are planned into projects and completed in line with the commitments, e.g. QMS build out, Distribution licences (or equivalent) application, audits, and Quality Agreements.
• Planning/ Preparation/supporting/hosting for Regulatory inspections
• Providing front and backroom inspection support
• Post inspection follow-up with responses and CAPAs (Continuous improvements)
• Manage/Approve/Assess event investigations “deviations” (including Fast Track deviations)
• Manage CAPAs and Effectiveness Checks
• Perform other duties as per GDP guidelines and Vertex policies and procedures
  • Work with Vertex Product Complaints team to ensure that customer complaints are dealt with effectively.
  • Ensure that customers and suppliers are approved
  • Approving any subcontracting activities that may impact GDP.
  • Ensuring that self-inspections are performed at appropriate regular intervals following a prearranged program and necessary corrective measures are put in place.
  • Deciding on the final disposition of returned, rejected, recalled or counterfeit medicines, including the approval of returns to saleable stock.
  • Ensure that any additional requirements imposed on certain products by national law are adhered to.
• Create/review and approve Standard operating Procedures and other Quality Documents

Minimum qualifications:

Master’s degree and 4-5 years of relevant work experience, or Bachelor’s degree in a scientific or allied health field (or equivalent degree) and 9+ years of relevant work experience, or relevant comparable background.

Preferred Qualifications:

• Bachelor's in a scientific or allied health field and relevant GDP & GMP work experience, or relevant comparable background.
• 5+ years’ experience serving in a Quality role.
• Clear understanding to ensure operations do not compromise the quality of products and can demonstrate compliance with GDP.
• Influencing skills in areas with no direct reporting authority.
• Strong interpersonal and communication skills.
• Auditing skills, appropriate qualifications in auditing an advantage.
• Fluency in English is required
• Proficiency in using Microsoft Office applications required (MS Word, MS Excel, MS PowerPoint)

Hybrid-Eligible Roles

In this Hybrid-Eligible role, you can choose to be designated as: 

Hybrid: work remotely up to two days per week; or select

On-Site: work five days per week on-site with ad hoc flexibility.

#LI-Hybrid

Company Information