Is planning ‘Your Thing’?
Being responsible for producing WTT/Long Term and Special Traffic traincrew diagrams ensures a robust, efficient resource plan for all of our Northern services.
You'll participate in staff consultations on diagrams, route instances and services changes. Give expert advice on crew impact during engineering blocks, and investigate and resolve daily operational issues.
If this sounds like your thing, we’d love to hear from you.
Key Responsibilities
This is a varied and challenging role, but here is a taste of what your day-to-day activities could include:
Create and develop WTT and Special Traffic Traincrew diagrams within safety guidelines and deadlines.
Prepare staff consultation documents for WTT changes.
Assess diagram changes at pre-planning stage for updates and Traincrew agreements.
Communicate with Service Planning and Resource Planning teams to meet WTT and STP deadlines.
Generate schedule cards for short and long-term traincrew diagrams.
Manage and prioritise workload, ensuring timeframes meet resource peaks and troughs.
Use problem solving techniques to reduce staff car/taxi journeys, boosting efficiency and maximising the base resource.
Investigate operational incidents and report findings.
About You
We're looking for someone with an in-depth understanding of Traincrew agreements. Extensive knowledge of railway geography – routes, infrastructure, maintenance depots and with a strong operational background. Understanding of how to manage train schedules to optimise resource, reduce delays, and ensure the day to day delivery of our services.
You should also be able to demonstrate:
Strong numeracy, analytical and computer skills.
A customer-centric attitude and excellent communication skills.
Effective decision-making under pressure, ability to react and prioritize workload.
Ability to work efficiently within deadlines.
Ability to collaborate and coordinate in a team environment
Our Benefits:
Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:
Opportunities to progress and grow - including comprehensive training schemes and a range of online learning courses.
Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services. *Certain eligibility criteria will apply.
75% discount with other Train Operating Companies - after 1 year with us, you’ll also get discounted travel on many other rail services in the UK and Europe.
Defined Benefit Pension Scheme - you’ll rarely find a pension as good as a Northern pension, and we top up your pension with a generous 1.5 times your contribution.
Maternity and Paternity Benefits - we go above and beyond the standard, and mums can enjoy 9 months’ maternity leave on full pay while dads can make the most of 2 weeks’ paternity leave on full pay.
Employee Assistance Programme - advice, support and useful information 24 hours a day, 365 days a year on everything from family issues to lifestyle matters.
Holiday Purchase Scheme - if you join us at Manager or Executive level or above, you can use your salary to buy up to 5 additional days of annual leave each year.
You can find out more here
About Northern:
Connecting millions of people and communities across the North is our mission. With 2,500 trains a day, we connect people to jobs, friends, family, and the wonders of the North.
We're improving rail travel, enhancing the experience on board and at stations. Customers are at the heart of our business as we improve performance and create a better way to go.
We're driving economic value and sustainable growth for the North and its people. Our commitment to the environment means reducing our impact and enhancing the world around us.
Make a difference. Make it last. Make it yours. Make it easy. Make it happen. These are our values.
Ready to make them yours? Join us on this journey.
Please note that Northern reserves the right to close recruitment for this role before the published closing date, if high volumes of applications are received.
However, if you miss the application window for this particular role, please keep checking back for other opportunities. We are always on the lookout for great people to join the Northern Team!
We’re an equal opportunities employer and a promoter of diversity and inclusion in the workplace. We encourage and welcome applications from candidates from all backgrounds, regardless of gender, sex, ethnicity, race, religion, education, socioeconomic background, disability, or sexual orientation.
We also have Disability Confident status, which means we’re committed to making the most of the talents that disabled people can bring to the workplace.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
