Total 432 Manager job vacancies in Shibuya, Tokyo

We are seeking a highly organized and detail-oriented Assistant Finance Manager to join our team. In this role, you will play a crucial part in managing the financial operations of our organization. Your responsibilities will include, but are not limited to:

Responsibilities:

• Month End Closing and Reports
  • Review month end closing journals and TB
  • Prepare monthly reports submitted to the group
  • Present results and provide clarifications of each account as needed to Finance Manager
• Cashflow
  • Update cashflow statement with actual transactions as well as expected cash inflow and outflow
  • Manage cashflow for the business by tracking the balance of each account, and transfer funds between accounts, or request downstream loan from the group
• Communication with External Tax and Payroll Professionals
  • Send inquiries to external tax and payroll service providers as needed
  • Understand group’s requirement as well as the local requirement, and find the best solution to satisfy both
• Projects and Revenue Accruals and Deferrals
  • Understand projects and operations to support the business from finance perspective
  • Review fee schedules and costs to calculate revenue accruals and deferrals
• Other finance and accounting related tasks

DEGICAについて

KOMOJU(コモジュ)は、世界最大級のゲームプラットフォーム「Steam」やECプラットフォーム「Shopify」にも採用されている、DEGICAが提供するオールインワン決済サービスです。直感的に理解しやすい、シンプルかつ統一的なAPIを提供することで、KOMOJUを導入するだけでクレジットカード、コンビニ決済、各種電子マネー、銀行振込、ペイジーなど複数の決済方法の利用を可能にしています。DEGICAは今後も、様々な金融機関、決済ネットワーク、銀行、各種ウォレットと緊密な連携を行うことで、多くの国や地域、通貨、および現地の各種決済方法を選択でき、確実かつ迅速に多くの決済取引の処理を実現可能なものとしていきます。現在、日本と韓国が我々の主要な市場ですが、今後、ヨーロッパをはじめ、世界各国への展開を加速していきます。

役割

アカウントマネージャーとして、顧客満足度の向上、営業機会の拡大、技術サポートなど、多岐にわたる業務に取り組んでいただきます。また、このポジションは、新しい業務フローの確立や社内外の関係者との協力を通じて、アカウントマネジメント業務を立ち上げ、確立していくことが求められます。リーダーシップと戦略的な視点が、KOMOJUのクライアントエクスペリエンスの向上、そしてビジネスの成長に重要な要素となります。

主な業務内容

クライアントサポートと関係強化

• 顧客対応: 日々の問い合わせや技術的な課題に対して迅速に対応。顧客が直面する問題を深く理解し、適切な解決策を提供。また、問題解決に向けて必要に応じてエスカレーションを行い、社内の関係各所と連携して対応。

• プロアクティブなコミュニケーション: 定期的なミーティングやレビューを通じて、顧客のニーズや満足度を確認し、継続的な改善策を提案。カスタマーサクセスを目指した関係強化に努めます。

アカウント管理と顧客満足度の向上

• 長期的な関係構築: 既存顧客と信頼関係を築き、ビジネス目標に応じたサポートを提供。特定のKPI（GMVの増加、利用サービスの拡大など）を設定し、これらを達成するための戦略的アドバイスや提案の実施。
• 顧客の成功事例の発掘・共有: 顧客がKOMOJUをどのように効果的に利用しているかの成功事例を発掘し、他の顧客に展開。顧客の満足度を高め、KOMOJUの価値を強化することを目指す。
• 社内チームとの調整: 顧客のニーズや要望を社内チームと共有し、プロダクトや関連部署の協力を得て、顧客に最適なソリューションを提供。特に技術的な課題に対しては、テクニカルソリューションコンサルタントやカスタマーエンジニアリングと協力し、タイムリーな対応を行います。

営業機会の発掘とビジネス拡大

• アップセル・クロスセルの提案: 顧客のビジネス状況を分析し、KOMOJUの追加機能や新しい決済ソリューションを提案。新しい市場や製品展開の機会を探り、顧客にさらなる価値を提供する戦略の打ち出し。また、アップセルやクロスセルの機会を創出して部門の売上目標に貢献する。

料金・契約管理

• 料金体系の最適化: 顧客の決済量や事業規模に基づき、最適な料金体系を調整・提案し、最大限の利益確保を目指す。
• 契約交渉と更新: 既存顧客との契約更新や、新しいサービス利用に関する契約交渉を担当。顧客との契約条件を把握し、双方にとって最善の合意を導き出す。

業務フローの構築・改善

• アカウントマネジメントの業務フロー構築: アカウントマネージャー業務の確立のため、顧客対応やサポートに関する業務フローやツールの導入を検討し、効率的なオペレーションを構築。顧客データの整理やCRMシステムの活用を含め、アカウント管理の基盤を整備。
• パフォーマンスの継続的な改善: 顧客のパフォーマンスを定期的に評価し、プロセス改善や新たな戦略の立案を行います。顧客からのフィードバックをもとに、サービス提供の向上に努める。

市場動向の調査とレポート作成

• 決済市場のトレンド把握: 決済業界の最新動向や技術革新、競合他社のサービスについて情報を収集し、顧客にとって最も適したアドバイスを提供。新しい決済手段や規制の変化に対応したソリューションを提供します。
• レポーティングと分析: 定期的なアカウントパフォーマンスレポートを作成し、顧客や経営陣に進捗や成果を報告。これにより、顧客にさらなる価値を提供するためのデータ駆動型の意思決定をサポート。

About Komoju: KOMOJU is the leading cross-border payment gateway for Japan. We power payments for companies like video game distribution platform Steam and the popular mobile app TikTok. Today we help thousands of merchants by providing them with the payment infrastructure they need through developer-friendly API’s to integrations on popular platforms like Shopify and Wix; we help our merchants grow in all markets they are expanding.

Position Overview: As an Account Manager, you will be responsible for a wide range of tasks, including improving customer satisfaction, expanding sales opportunities, and providing technical support. In addition, this position will require you to establish and refine new workflows, collaborating with both internal and external stakeholders to set up and solidify account management operations. Your leadership and strategic perspective will be essential to enhancing the client experience at KOMOJU and driving business growth.

Key Responsibilities:

Client Support and Relationship Building

• Customer Support: Respond promptly to daily inquiries and technical issues, thoroughly understanding the customer’s problems and offering appropriate solutions. Escalate issues as necessary and collaborate with internal teams to resolve them effectively.
• Proactive Communication: Through regular meetings and reviews, assess customer needs and satisfaction, and propose continuous improvement measures. Focus on strengthening relationships with the aim of achieving customer success.

Account Management and Enhancing Customer Satisfaction

• Building Long-term Relationships: Build trust with existing customers and provide support aligned with their business goals. Set specific KPIs (such as GMV growth, service usage expansion), and offer strategic advice and proposals to achieve these goals.
• Discovering and Sharing Customer Success Stories: Identify success stories of customers effectively utilizing KOMOJU, and share these with other clients. This will enhance customer satisfaction and reinforce the value of KOMOJU.
• Coordination with Internal Teams: Share customer needs and requests with internal teams to gain support from product and related departments. Particularly for technical challenges, work closely with technical solution consultants or customer engineering to ensure timely responses.

Identifying Sales Opportunities and Expanding Business

• Upselling and Cross-selling: Analyze the business status of customers and propose additional KOMOJU features or new payment solutions. Explore new market or product opportunities, and develop strategies that provide further value to customers. Additionally, create upsell and cross-sell opportunities to contribute to the department’s sales goals.

Pricing and Contract Management

• Optimizing Pricing Structures: Adjust and propose optimal pricing structures based on the transaction volume and business scale of the customer, aiming to maximize profits.
• Contract Negotiation and Renewal: Handle contract renewals with existing customers and negotiations for the use of new services. Understand the terms of contracts with customers and lead discussions to reach the best agreements for both parties.

Establishing and Improving Workflows

• Building Account Management Workflows: To establish the Account Manager role, you will consider and implement workflows and tools related to customer support and response, creating efficient operations. This includes organizing customer data and utilizing CRM systems to establish the foundation for account management.
• Continuous Performance Improvement: Regularly evaluate customer performance and work on process improvements or the development of new strategies. Based on customer feedback, strive to enhance service delivery.

Market Trends Research and Reporting

• Understanding Payment Market Trends: Gather information on the latest trends in the payment industry, technological innovations, and competitor services to provide the most suitable advice to customers. Offer solutions that adapt to new payment methods and regulatory changes.
• Reporting and Analysis: Create regular account performance reports to inform customers and management of progress and achievements. This supports data-driven decision-making that adds further value to the customers.

必須要件

• アカウントマネジメント経験: 5年以上のアカウントマネジメント、カスタマーサクセス、またはクライアントリレーションシップの経験。
• 営業・ビジネス開発の知識: アップセル・クロスセルを通じて売上を伸ばした実績。顧客のビジネス目標に応じた戦略的提案の経験。
• 決済・EC業界またはSaaS分野での経験: 決済・ECサービスやSaaSソリューションに関する知識を有し、顧客のニーズを的確に理解し、適切なソリューションを提供できること。
• 顧客志向の問題解決能力: 顧客の課題を深く理解し、迅速かつ効果的なソリューションを提供できる能力。
• リーダーシップとプロジェクト管理スキル: 複数のチームやプロジェクトをリードし、アカウントマネジメントの業務を確立・推進する能力。
• コミュニケーション能力: 内外のステークホルダーとの効果的なコミュニケーション力。特に技術チームや経営層との円滑な連携が求められます。
• データ分析スキル: KPIやパフォーマンスデータを分析し、データに基づいた提案やレポート作成ができる能力。
• 英語力: ビジネスレベルの英語でのコミュニケーション能力（読み書きおよび会話）。
  

歓迎する経験・スキル

• 決済業界の深い知識: 特にIC++やサブスクリプション、インターチェンジ料金など、複雑な決済モデルに精通していること。
• SaaSプロダクトに関する経験: SaaSソリューションの導入・管理経験、または関連するクライアントサポートの経験。
• 国際的なビジネス経験: グローバルな顧客やチームとの仕事の経験。異なる文化や地域のビジネス習慣に対応できるスキル。
• 多言語対応: 日本語以外の言語能力（特にアジア地域の言語）がある場合、グローバル顧客対応において有利。
• CRMツールの使用経験: SalesforceやHubSpotなどのCRMツールを使用して、顧客データの管理や営業プロセスを最適化した経験。
• テクニカルな知識: APIや技術的なインテグレーションに関する基本的な知識があると尚可。
• スタートアップや新規事業の立ち上げ経験: 新しいプロセスやワークフローの構築・改善に積極的に取り組んだ経験。

Qualifications:

• Account Management Experience: Over 5 years of experience in account management, customer success, or client relationship management.
• Sales and Business Development Knowledge: Proven track record of increasing sales through upselling and cross-selling. Experience in providing strategic proposals aligned with customer business goals.
• Experience in the Payments Industry or SaaS: Knowledge of payment services or SaaS solutions, with the ability to understand customer needs and provide suitable solutions.
• Customer-oriented Problem-solving Skills: Ability to deeply understand customer challenges and provide quick and effective solutions.
• Leadership and Project Management Skills: Ability to lead multiple teams and projects, and to establish and drive account management operations.
• Communication Skills: Effective communication with internal and external stakeholders. Strong coordination with technical teams and senior management is essential.
• Data Analysis Skills: Ability to analyze KPIs and performance data, and make data-driven proposals and reports.
• English Proficiency: Business-level English communication skills (both written and spoken). 

Preferred Qualifications and Skills:

• In-depth Knowledge of the Payments Industry: Familiarity with complex payment models, especially IC++, subscription, and interchange fees.
• Experience with SaaS Products: Experience in implementing and managing SaaS solutions, or related client support experience.
• International Business Experience: Experience working with global clients or teams, with the ability to adapt to different cultures and regional business practices.
• Multilingual Skills: Proficiency in languages other than Japanese (particularly Asian languages) would be an advantage in global client management.
• Experience with CRM Tools: Experience managing customer data and optimizing sales processes using CRM tools like Salesforce or HubSpot.
• Technical Knowledge: Basic understanding of APIs and technical integrations is a plus.
• Startup or New Business Launch Experience: Experience in actively contributing to the creation and improvement of new processes and workflows.

福利厚生

• 年間業績評価に応じた昇給
• プロフィットシェア（年2回支給実績あり）
• リモートとオフィス勤務が両方可能なハイブリット体制
• 社会保険完備（関東ITソフトウェア健康保険組合加入）
• 健康診断
• スポーツクラブ優待（IT健保）
• 保養所（IT健保）
• 語学研修（レッスン料1〜2万円/月を補助）
• 自己学習サポート（年間最大10万円）

Join our Growing Team at Waste Japan as a Project Manager Assistant/Translator! 

Waste is a leading creative agency in the video games industry, and we’re looking for talented individuals to join our team. If you are a native Japanese speaker with an interest in project management and translation, this could be the perfect opportunity for you! We’re seeking a reliable, responsive, and versatile professional to support our Project Managers and translate key marketing documents from English to Japanese 

This role offers a fantastic gateway into marketing in the video game industry, perfect for those looking to gain project management experience while working on exciting projects under tight deadlines. 

Roles and Responsibilities  

Project Management: 

• Create and assign tickets following our PMs lead. Ensure everything is done according to specs and on time. 
• Assets management. Download and organize assets sent by our external partners according to our internal process. 

Translation: 

• Translate internal and external documents from English to Japanese. 
• Review Japanese assets to make sure that the language, grammar, tone of voice etc. are according to client’s requirements. 
• Most of the documents you will be working on are confidential, which means you will not be able to rely on AI translation for most of your work. 
• Many requests for translation come from other Keywords Studios, many of whom are based in the UK. Due to the time differences with the UK team, you may need to work on a later shift than most members on some days (e.g. 11:00 am - 8:00 pm) 

Reliability and independence: 

• Everyone at Waste Japan works fully remotely. We need all our staff to be professionals and to be able to work on their own with minimum supervision. 
• Previous freelance experience is a plus, independence and proactivity are key soft skills for this position. 

• Native level Japanese. 
• 2+ years of experience as a professional translator. Previous experience of Marketing related projects and/or gaming related projects is a plus. Provide a portfolio with examples of previous English to Japanese translations, or references to previous works. 
• Fluency in English (reading/writing/speaking). All internal communications are done in English, over email, instant messengers and video chat. 

Good to have

• Good general IT literacy: 
• You are familiar with Office365 and/or Google Suite.
• You can adapt to the latest technologies and adjust to new IT tool sets easily. 

Application process 

① Online selection 

We review resumes from all applicants within 2 weeks. If your profile matches our requirements, we will send you tests and challenges. Based on the results, we will contact you again to schedule the first interview. 

② Interviews 

We conduct three interviews to assess your character, passions, skills, and interest in what we do. We also take the time to share our vision and values, as we believe you are interviewing us as much as we are interviewing you. 

③ Background check and test 

We will ask you to provide several contacts at your previous places of employment, to confirm your past job experience and results. We will also ask you to complete a simple test to verify your skills. 

⑤ Offer 

After the background checks have been completed and test results are positive, we will make our decision within 2 weeks to a month after your last interview and send a detailed offer. 

• Remote work within Greater Tokyo Area.
• Flexible hours (flextime with 11am ~ 4pm core hours).
• Minimum Overtime (any overtime needs to be approved by management first and can be balanced throughout the month thanks to flextime agreement).
• More Vacations (10 days + extra summer/winter holidays).
• Sick leave + more.

Privacy Agreement

今回の応募において個人情報をお送りいただくと、弊社の求職者向けプライバシー通知に則り、ご自身の個人情報が収集、処理されることに同意したとみなされます。詳細につきましては、弊社の求職者向けプライバシー通知（https://www.keywordsstudios.com/en/applicant-privacy-notice）をご確認ください。

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

What we’re all about.

It isn’t often you get to be part of a tech company that, since 2016, has been innovating the data analytics market in ways no-one else can. Our technology started out in FinTech, helping tackle serious criminal activity. Now, its potential is virtually limitless. Working at Quantexa isn't just intellectually stimulating. We’re a real team. Collaborating and constantly engineering better and better solutions. We’re ambitious, we think things through and we’re on a mission to discover just how far we can go. Nearly half of our colleagues come from an ethnic or religious minority background. We’re made up of people from 47 nationalities who speak over 20 languages. As a diverse mix of individuals, we make one big unstoppable team.      

If our incredible culture sounds like you, we’d love you to join us.

The opportunity.

Quantexa are looking for individuals with experience of managing the delivery of high-quality enterprise-level systems, which are operationally ready and deliver value to the end customer. You will be joining our services team in a client-facing role which will help our clients and delivery partners deploy Quantexa’s platform as part of their Data strategy. We’re looking for an individual who enjoys working in complex environments with multiple stakeholders and who is able to lead agile deliveries working closely with scrum teams.

What does a Technical Project Manager role at Quantexa look like?

• Lead project teams to deliver projects following agile techniques optimising quality, time, and cost of delivery to the customer.
• Act as Scrum Master or support a Team Leader as Scrum Master to apply agile techniques to best effect.
• Provide regular reporting internally and to our customers of the status of projects.
• Work with our customers to develop statements of work for ongoing implementation services.
• Work with other Project Managers to develop the Quantexa delivery capabilities.
• Mentor and upskill Technical Team Leaders to ensure our teams have the skills and capabilities necessary to produce high quality deliveries to our clients.
• Work and learn with a high degree of autonomy with minimal supervision, seeking and know when to engage the rest of the Quantexa organization for support.

What do I need to have?

• Have strong Project Management and Leadership skills particularly focussed on Agile delivery methods.
• Demonstrate strong analytical and problem-solving skills and the ability to devise delivery solutions to address customer challenges.
• Exhibit strong technical communication skills with demonstrable experience of working in rapidly changing client environments.
• Have an excellent appreciation of what makes a high quality, operationally stable system and how to streamline all areas of development, release, and operations to achieve this.

Ideal candidates will also:

• Have worked on a variety of complex data orientated projects for financial services, government, and telco clients.
• Have exposure to Agile, especially SCRUM.
• Be open to short-medium term international travel.

Our perks and quirks.  

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.  

We offer: 

• Competitive salary
• Company bonus 
• 10 days Annual leave**, plus national holidays + your birthday off! ** (increasing for every year of service, up to a maximum of 20 days) 
• Regularly bench-marked salary rates 
• Well-being days 
• Volunteer Day off
• Work from Home Equipment
• Free Calm App Subscription #1 app for meditation, relaxation and sleep
• Continuous Training and Development, including access to Udemy Business 
• Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our ‘Work from Anywhere’ policy
• Employee Referral Program  
• Team Social Budget & Company-wide Socials 

Our mission

We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future.

It's all about you

Quantexa is proud to be an Equal Opportunity Employer. We’re dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you’re a curious, caring, and authentic human being who wants to help push the boundaries of what’s possible, we want to hear from you.

Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data.

Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team.

start. don’t stop – Apply

【外部用】証券プロダクトマネージャー 募集要項

【moomoo証券について・About ｍoomoo】 弊社は、NASDAQ上場企業であるFutu Holdings Limited（FUTU）の一員として、安定性と信頼性を兼ね備え、先進的な金融テクノロジーを駆使した次世代金融情報・オンライン証券取引アプリ『moomoo（ムームー）』を提供しています。 香港オンライン証券取扱高トップクラスを誇る金融プロバイダーであるFUTUグループは、香港では成人の約40%が利用するオンライン証券取引スマホプラットフォーム『FUTUBULL』を香港にて提供しており、その国際版として『moomoo』が誕生。 一般的にはプロ投資家でないとアクセスできないような、様々な金融・投資情報にアクセスでき、弊社のアプリを通じて、世界中でおよそ2300万のユーザーに金融情報・取引サービスを提供しており、投資の常識を覆す黒船的存在としてのポジションを確立しています。 2023年10月に日本版『moomoo』アプリは24時間取引可能な米国株取引サービスをローンチ後、新規ユーザー数が急増中！今年は日本株等さらに様々な取引サービスを提供し、本格的にオンライン証券ビジネスへ参入する年です。 ビジネス・プロダクトの急成長の中、企業全体としての体制を整えて強化することが急務となり、私たちと共に、最も魅力的で革新的なオンライン証券プラットフォームを創り上げていく方を募集しています！

Our Purpose Make investing easier and not alone. Our Vision We aim to become an influential global financial services platform. Our Values Integrity、Efficiency、Service、Excellence

＋＋＋　求人情報　＋＋＋

■職種：証券プロダクトマネージャー

■採用人数：　１名

■募集背景：NASDQ上場(Tikcer: FUTU) オンライン証券会社　日本上陸に伴うサービス拡大のための募集。あなたの経験が活かせる職種です！

■業務内容：

・明確かつ簡潔なシステム開発要件：PRDを作成し、業務部、海外開発部、外部ベンダーなどの様々な関係部署と協業

・証券（株式）に関する業務、法令、システム構成を理解し、海外にいる開発部への正確的な伝達

・海外にいる開発部と協力し、顧客の求めている商品サービスの作成

・商品開発責任者としての意識を持ち、顧客の立場に立って商品の継続的な改善を図る

【必須条件】　

・証券システムの開発・運用・保守の経験

・日本語ビジネスレベル

・中国語ビジネスレベル

・英語ビジネスレベル

【歓迎するスキル・経験】　

・証券業界における全般的な知識（証券外務員1種または2種取得尚可）

・証券会社のIT部門での勤務経験

・経営の目線で新商品/新サービスの提案

・システム化した経験

【求める人物像】

・高いコミュニケーション能力・問題解決能力・対人折衝能力・調整能力・関係構築能力をお持ちの自責志向の方

・タスク管理・プロジェクト管理能力

・新しい分野への成⻑意欲と情熱を有する⽅

■勤務地：〒105-0002　東京都渋谷区渋谷1丁目2番5号　MFPR渋谷ビル11階

最寄り駅：JR渋谷駅　徒歩7分

転勤：無　

自動車通勤：不可

屋内の受動喫煙対策：有（禁煙）

屋内の受動喫煙対策に関する特記事項：無

■雇用条件

雇用形態：正社員雇用期間の定め：無

試用期間：3カ月（試用期間中は正社員と条件同一）。

定年：65歳

■給与条件

年収：800万円～

賃金形態：月給制

賞与：入社後応相談。会社規定による

諸手当：特になし

通勤交通費：全額支給

固定残業制：管理監督者の為、残業代支給対象外

■就業形態

原則出社

■勤務時間

勤務時間：9:00～17:30

実働時間：7.5時間

休憩時間：60分

残業の有無：有

裁量労働制：無

■休日・休暇

年間休日：120日

休日：完全週休二日制（土日）、祝日、年末年始、年次有給休暇（15日～20日）、慶弔休暇、育児休暇、介護休暇等、産前・産後・育児休暇制度（取得実績あり）

■待遇・福利厚生

社会保険：健康保険、厚生年金保険、雇用保険、労災保険、社内懇親費、語学勉強支援プログラムあり

Nexthink seeks a results-driven Country Manager to launch and lead our Japanese business, focusing on selling enterprise software solutions to large organizations. As a key leader, you will use your expertise to build Nexthink's presence and drive consistent revenue growth in Japan's dynamic market.

In this position, you will manage and supervise business operations. Your job will include establishing and maintaining professional relationships with new clients, partners, government agencies, and other parties to ensure the successful growth of Nexthink in Japan. You will also research and analyze market opportunities, identify potential target audiences, and establish business proposals. Ultimately, you will manage budgets, create business plans, and regularly report to upper management.

We want to connect if you're excited to lead Nexthink's market-leading DEX solution in Japan!
 

What You Will Own:

• Achieve sales goals and targets for the Nexthink business in Japan.
• Ensure the company's goals and objectives align with the local market conditions, customer needs, and regulatory environment.
• Establish and oversee operating budgets and create annual business plans.
• Develop and monitor strategy, budget, revenue, and sales process to grow ARR and close opportunities.
• Develop and implement marketing, sales, and event strategies.
• Identifying and resolving any issues or challenges that may arise in the region.
• Leverage the broader Nexthink organization and customer base in support of growth.
• Take a consultative approach with customers by recognizing their challenges and developing future strategies to drive Nexthink solutions.
• Development of support teams to achieve customer satisfaction.
• Provide input and guidance on the continued evolution of the GTM strategy in Japan.

 Responsibilities:

• Establish teams, recruit individuals, and retain an all-star team.
• Inspire, coach, and support teams, ensuring successful onboarding and performance standards.
• Consistently deliver revenue targets – ensuring company revenue goals and objectives are achieved quarterly and yearly.
• Precisely forecast quarterly and annual revenue numbers for the Adopt business unit.
• Develop and manage marketing and sales strategies and increase brand recognition.
• Establish business proposals and negotiate business deals and pricing.
• Adhere to policies and procedures, such as financial controls, accounting, human resources, etc.
• Manage contract negotiations.
• Navigate the customer organizational structures to develop strategic C-level relationships.
• Create & articulate compelling value propositions aligned to the Japanese market.
• Prepare and give business reviews to the senior management team regarding progress and roadblocks in business unit development. Represent Nexthink at relevant events, conferences, QBRs, and more, enhancing Nexthink's brand presence and visibility.
• Monitor market trends and competitor activities within Japan to guide strategic decision-making.
  
  
  カントリーマネージャー、セールス責任者

Your Career

・You will be responsible for developing new markets and managing accounts in the manufacturing industry, especially the semiconductor industry.

・You will work with system engineers and collaborate with internal and external partners to create cases and develop markets.

・We boast a very high share in the above markets, and in order to support our customers' digital transformation efforts from a security perspective, you will be conducting sales activities with the highest priority on communicating with management and decision-makers, and working to become a security consultant for our customers.

・You will develop security proposals for customers, and develop and execute action plans to realize them as a business.

・You will work with other departments within the company, such as product sales and marketing teams, to increase awareness in your market and create cases.

Career Renew is recruiting for one of its clients a Head of Engineering - Blockchain - this is a hybrid role in Tokyo, Japan.

We are a decentralized identity network that connects professionals with work opportunities and fosters professional connections. As a zero-to-one startup, we are revolutionizing the way professionals manage their digital identities and find work.

Position Overview: We are looking for a dynamic and experienced Head of Engineering to join our team and eventually grow into the role of Chief Technology Officer (CTO).

The ideal candidate will have a strong technical background, experience in leading engineering teams, and a passion for blockchain technology. You will work closely with the CEO on idea generation, prototyping, and managing a team of offshore developers. This is an opportunity to play a pivotal role in shaping the future of the company.

Key Responsibilities:

• Work directly with the CEO on idea generation and rapid prototyping to more firmly establish product market fit
• Define the technical vision and strategy of the product and company.
• Lead and manage the engineering team, including offshore developers, ensuring high-quality code and timely delivery.
• Oversee the development and implementation of new features, from ideation to deployment.
• Build scalable and secure solutions, ensuring the highest level of quality and performance.
• Stay up-to-date with emerging technologies and industry trends to continuously improve the platform.
• Develop and maintain a robust and scalable architecture for our platform.
• Participate in hiring and mentoring new engineering team members as the company grows.

Based in Tokyo and happy to work in the office 2 days a week

Prior experience as a tech lead or senior engineer leading a team of min 2-3 engineers

Hands-on coding experience with Typescript, Node.js and Solidity

Prior experience in web3 (Ideally with credentials or identity protocols, please specify if they have this exp)

Experience working in an early stage start up

＜日本語は英文の後に続きます。＞

Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. 

We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios.  Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry. 

Join us in our mission to build engaging player communities and offer outstanding experiences!

• Commuting Allowance : Up to ¥30,000/Month

• Work from home allowance : Up to ¥10,000/Month
• Social Insurance: Full Shakai Hoken（健康保険、厚生年金、雇用保険、労災保険）
• Summer holidays
• Winter holidays
• Paid Annual Leave
• Sick Leave
• Employee Assistant Program
• Language Program
• Employee Share Purchase Plan (ESPP)
• Referral program
• Medical check-up
• Company Events

Phases of the recruitment journey:

• You send us your application with your updated resume.
• After reviewing your candidacy, if you are selected, we invite you to an online initial interview with one of our Talent Acquisition Specialists to discuss your qualifications, professional background, and why you are interested in the role. It's a chance for us to get to know you better.
• If the team believes you’d be a good fit for the role, you will be invited for a second interview, this time joined by either the Service Line Director, or a Senior Operations Manager, to discuss further about the role and alignment with our organization's values and culture.
• At the end of our journey - hopefully you will receive an offer and become our new Keywordian!

Please be mindful that this role may take extra calls with other team members, depending on seniority, specificity and location for due diligence.

Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.

That would be it from us - now we are waiting for your move!

Activity 

• Seek new sales opportunities with new and existing customers in China for market development 

• Achieve sales target and budgets as agreed with company policy. 

• Product presentation, product introduction, and involving internal resources to achieve sales grow. 

• Advise management of events and status of customers and market situation. 

• Participate actively in providing local contribution to the global key accounts. 

• Timely feedback to management about the customer visit and supporting sales to do technical clarification to customer. 

• Complete proposal on automobile industry customized product by fully analyzing market and customer need, contract negotiation and sign contract. 

• Work as a contact window between sales and factory to secure smooth implementation of sales projects  

• Prepare comments & deviation according to customer specification for sales projects 

• Smart selling and conducting training & technical communication to customer to increase customer satisfaction. 

• Be a team player, involving others to achieve sales growth & customer satisfaction 

• Maintain vigilance on competitor’s product and pricing in the target market 

• Provide other services and duties as directed by management discretion 

• Assist in collection of overdue accounts and Fapiao issue  

• Living A2Mac1’ s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. 

KEY MEASURES & INDICATORS (main KPIs used in the role) 

1. Achieve team sales revenue 

1. Personal performance based on agreed goals 

Professional Background 

• Bachelor degree in Automobile Industry or Mechanical Engineering, or equivalent experience 

• 3-5 years minimum experiences as Sales or Customer services in Automobile industry 

• Experience in project management or solution consulting is preferred 

• Experience in PLM related software sales or post sales is preferred    

• Understanding and knowledge of the technologies related with Company Automobile Products will be a plus. 

• Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving and planning 

• Willing and able to address escalated client issues with speed and urgency 

• Cooperative and team-oriented personality with high motivation 

• Fluent in English 

Skills & Abilities 

• experience in CAE, CAD are favorable. (Simulations) 

• Strategically minded and strong negotiating skills  

• Target-orientated, self-motivated 

• Exceptional interpersonal and communication skills 

• Accept business trip(Domestic/foreign) 

You will own the revenue and distribution growth of your market. You will work closely with the Channel Partnerships team to hunt for new partnerships and develop new opportunities with Insurers, Brokers, Corporate Partners and Government agencies across the market. You will also work closely with the Strategic Partnerships team to explore further growth opportunities in the healthcare, education and government space. You will help to build awareness of mental wellbeing, position Intellect as a suitable end-to-end solution for the market, participate in sales activities and execute deals. You will also be the main point of liaison for Intellect in the market, and will support other activities (including but not limited to talks and roadshows) that will further showcase Intellect in your assigned market. 

You will report directly to the Vice President of Partnerships and Solutions, and work closely with both the Japan team and HQ, with immense opportunity to lead and scale the identified emerging market.

• Work closely with the team to develop and build new partnerships with brokers, insurers, corporate partners and government across the region
• Collaborate with internal (Product, Marketing, etc) and external stakeholders to customise the product/solutions to fit the go-to-market strategy
• Participate in conferences and industry events to position Intellect as the choice solution for mental wellbeing
• Pitch and close deals for Intellect in your assigned market
• Be responsible for the end to end sales cycle for deals in your assigned market
• Maintain a strong pipeline of partners to engage and activate
• Complete any other duties as associated with the business development of the market for Intellect

• 15 years of experience in the employer healthcare benefit consultant/broker or insurance/reinsurance space/TPA space with partnerships experience
• Experience in channel, consulting, strategy, or business development
• Great track record of sourcing, developing, and maintaining partner relationships
• Has an understanding of the employee benefits space
• A strong self-starter
• Excellent collaboration skills with a can-do attitude
• Meticulous and has high attention to detail
• Good sense of commercials and deal making
• Fluency in both Japanese and English
• Good team player

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

What you get to do in this role:

The Partner Development Executive manages ServiceNow relationships with our Partner Ecosystem across the APJ Region. A large part of this role is to manage and nurture companies in the ServiceNow Partner ecosystem while also encouraging current ServiceNow Partners to develop and mature their ServiceNow practice. This includes:

• Building Partner Practices through business plan development, account planning, partner expectation management, industry/regional/product focus. Sell, solve, bring growth.
• Planning for Success through Partner achievement target agreement, capacity planning, growth investment, points earning roadmap.
• Managing the ecosystem across team members through readiness assessment scoring, milestone achievement by partner, roadmap sessions for success, regular ecosystem evaluations, tiering progress, acquisitions targets, health analysis, metrics reporting.
• Drive ecosystem governance through team member communication, execution plans, reporting and dashboard preparation, global interlocks with other regions.
• Develop Standard Operating Procedures (Business Planning Guides, Enablement Journeys, etc.)
• Coach partners both remotely and face-to-face
• Communicate partner programs' requirements and benefits across the ecosystem
• Provide daily management of partner ecosystem
• Work with ServiceNow Partner Operations and Partner Enablement to ensure reporting and best practice is being accomplished
• Conduct quarterly and bi-annual business reviews
• Develop partner business case and program roadmaps
• Articulate investment areas needed to both enter and progress through the partner program
• Implement remediation plans
• Manage partner portal and other systems
• Work towards partner revenue goals through teaming and subcontracting
• Participate in marketing events
• Approximately 10% travel

【仕事内容】

Wolt Driveを導入いただくパートナー企業のみなさまに対し、導入サポートや活用促進、運用改善等の支援を行います。外食や小売業界、EC、物流業界など、幅広い業界と協業していただきます。

【業務内容】

• 導入支援 : ご契約後から運用開始までの社内外の窓口として、複数のチームと連携をしながらスムーズかつ、ビジネス・運用観点でWin-Winな形で導入できるようプロジェクト管理を行う

• 活用促進 : 既存アカウントからの売り上げ拡大を目的に、アカウントマネージャーと連携しながら計画と提案、実行までのマイルストンを推進する

• 運用改善 : オペレーションズチームと密な連携を行い、日々の運用で発生するイシューの分析とスケーラブルな解決策を策定、管理する

【求められるスキル】

• 約5年以上のプロジェクト管理の経験があり、戦略立案から実行まで対応できる経験とスキル

• 国内外のステークホルダーと連携した経験、マネジメント能力

• ビジネス拡大をするための分析力、想像力と論理的思考力

• 顧客との優れたコミュニケーションスキルと交渉能力

• ラストマイル業界の知見や経験（あると尚可）

言語

• 日本語：ネイティブレベル

• 英語：ビジネスレベル

【求める人材】 

• プロジェクトマネジメント経験など含む、社内外の複数の関係者を調整した経験がある方

• 自身の周囲だけでなく、幅広いネットワークを築ける方

• 多角的な分析や考察をベースにスケーラブルなソリューションを導入したことのある方

• 指示を待たず、自ら考え、行動できる方

• 好奇心を持って、身の回りのトレンドの変化に敏感な方

勤務地：Hybrid

飲食、旅行業界出身者や、人材採用のプラットフォーム営業やアカウントマネジメント業務などを背景とするメンバーが多く、少人数のチームだからこそ、一人一人のスキルやアイディアがチーム全体の力として反映されます。

ハイブリッドで働いているため、社外・社内問わずオンラインでのコミュニケーションを頻繁にとっており、チーム全員が役職に関係なく自由に意見を出し合える環境です。

お客様は大手外食レストランチェーンが多いため、Woltのサービス展開に大きな影響を与えることができるチームです！

仕事内容

Woltに加盟しているレストラン企業に対して、データの分析に基づき、パートナーシップを結んだブランドのプロモーションの提案や店舗の追加・改善などを通じてアカウントマネジメントを行っていただきます。

今後のビジネスの成長に貢献し、大手企業向けのアカウントマネージャーとしてキャリア積みたい方には最適なポジションです。大手企業は1社あたりの店舗数や売り上げが大きいため、成長への貢献度が大きいです。また、対面での商談や出張の可能性はありますが、フルリモート・フレックスで働いているためワークライフバランスを保てます。

業務内容

• 外食業界を代表する大手企業のアカウントマネジメントを行う

• 売り上げを増やすためのデータ分析を通じたプロモーションを顧客に提案する

• 売上・ユーザーの注文状況などのデータ、外部の市場環境をもとに分析し、サービスの運用に関して改善を提案する

• 社内と社外のマーケティングチーム、PRチーム、サポートチーム、オペレーションチームなどとのステークホルダーマネジメントを行う

お客様のホテル体験・日々の社員の職場体験に「フェアモント」ブランドを浸透させるための人事業務全般

・　ブランドに沿った人材の採用（中途・新卒・パートタイム・派遣）業務
・　給与／福利厚生制度の構築と運営支援
・　各部門長との密なコミュニケーションに基づく継続的な業績管理の推進、後継者計画の策定等を通じた人材マネジメント
・　日々の労務管理と必要に応じた労務問題対応
・　社内エンゲージメント維持のための年間計画作成と実施
・　社内規則、規程、労使協定等の管理
・　各種総務業務の管理監督

【将来的な変更の範囲:　同事業所内の他のポジション】