Total 83 Manager job vacancies in SW18 2HQ

Job Title: Programme Manager
Location: Ashton Vale, Bristol + Hybrid Working Arrangements
Compensation: Up to £80,000 + 20% AIP + PMI (couple) + Benefits
Role Type: Full time / Permanent
Role ID: SF60298

At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Programme Manager at our Ashton Vale, Bristol site.

The role
As a Programme Manager, you'll have a role that's out of the ordinary, leading our mission critical, high profile and complex programme with growth and multi profile project delivery elements.

Day-to-day, you'll use your project management skills to help aid Babcock in their Land CEMA (Cyber Electromagnetic Activity) programme.

• Provide leadership, guidance, and support to a large team prioritising to meet growth and delivery commitments and financial goals
• Responsible for interacting directly with both internal and external key stakeholders and ensuring their awareness and confidence
• Manage programmes in the support of delivery of large and technically complex technology contracts, for MoD and commercial customers

This role is full time, 37 hours per week and provides hybrid working arrangements with 3 days in the office/onsite and 2 days working from home.

Essential experience of the Programme Manager

• Have a strong level of Project and Programme Management knowledge, plus experience and track record in bidding and delivering complex engineering and technology programmes (£75m +) from initial design through to implementation and service integration, working with complex supply chains
• Experienced in Identifying, understanding and management of programme risk
• Comfortable and confident communicating with a wide range of stakeholders both internal and external upwards and downwards, including leading and building a team
• ITN process experience
• Agile or Waterfall experience

Qualifications for the Programme Manager

• Holds a recognised project management qualification such as APM PMQ, ChPP or equivalent
• UK driving license

Security Clearance
The successful candidate must be a sole UK National who is able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK.

What We Offer

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing

Babcock International
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Closing Date: 22/11/2024

#MISYS #IND-PROJ

Proud member of the Disability Confident employer scheme

General Manager

Calling all experience embracers and foodie connoisseurs – there’s a new job in town. It takes a special kind of person to join us here at Côte as a General Manager. Do you think you’ve got what it takes to share joy and make it special for your team and guests? Are you the kind of person who always thinks about the big picture? Are you not afraid to roll your sleeves up and get stuck in?

Our General Managers create unforgettable experiences for all our guests, so they walk away with a memory, not just a meal. From the smile that greets them, to the perfect setting, that first crisp drink, to a menu that delights. That effortless, seamless service is our General Managers mission.

The good stuff.

• Every shift you work, we’ve got you covered with meals from our employee menu (thanks Chef)!
• Annual salary plus a discretionary bonus paid quarterly
• We pay all our teams fortnightly because who doesn’t love a payday?
• Permanent contract, working 48 hours per week
• Treat yourself, family and friends to 100% on food and drink at any Côte
• After 1 years’ service with us, you will be able to join the Bupa health cash plan scheme
• We love meeting new people who share our passion of making it special, which means you can earn a bonus for every time you successfully refer people to join Côte (T&C apply)
• We’re here for the curious, so it’s no surprise there are loads of opportunities when it comes to internal development programmes, we have some big plans coming this year!
• Company pension scheme & life assurance scheme
• Employee assistance program – 24/7 support and advice for health, wellbeing, and financial issues
• Access your next pay early through our Wagestream partnership

And we are nowhere near done yet. We are currently working some big things here, giving you what really matters. Watch this space.

Bonjour, we’re Côte.

We believe life should be full of flavour. Yes, we’re foodies – but we’re actually in the business of making memories. Founded in Wimbledon in 2007 with a mission to deliver quality, French-inspired food, extraordinary service, and a whole-hearted enjoyment of life, we now have a 3,000-strong team and 85 restaurants (and counting) across the UK.

There are so many reasons to join Côte.

We’re on an exciting new journey – and our team will play a huge part in making it happen. That means when you’re with us, every day is an opportunity to aim higher. Because we’re invested in your development, so you’ll get out as much as you put in. And we encourage you to bring your unique flavour to work, because we value the diversity of our teams. Best of all, the work you do brings joy to others. Sound good? Maybe you belong with us.

Head of Safeguarding
£66,318 - £80,874 per annum
Permanent
Full time (36 hours)
Wandsworth, London

Are you an experienced Adult Social Care Manager who is passionate about safeguarding?

The Head of Safeguarding is an operational and strategic role that is pivotal in shaping professional practice and maintaining professional standards across the Adult Social Care and Public Health Directorate.

About The Role:

Leadership and Management:You will have direct line management responsibility for the Safeguarding Team, providing strategic oversight and expert advice ensuring high quality practice, responses and interventions in relation to adult safeguarding.

Experience:You will have experience of working in a statutory Health & Social Care setting, demonstrating increasing levels of responsibility.You will have experience of working across voluntary and statutory agencies such asPolice, Education, Health, Community Safety and independent providers

EssentialQualifications and Skills:

• You will hold social work qualification with Social Work England membership.
• You will hold a recognised management qualification or a commitment to undertaking management training.
• You will be an excellent communicator and collaborator.
• You will be committed to maintaining and improving the quality of services provided.

If you are an experienced leader who is committed to achieving positive outcomes for people with care and support needs, carers, and the wider community through multi-disciplinary and partnership working we invite you to apply for this opportunity.

Contact details

For an informal discussion about the role please contact Virindar Basi virindar.basi@richmondandwandsworth.gov.uk Jessica

Closing date: 21 November 2024
Shortlisting date: 22 November 2024
Interview date: w/c 2 December 2024

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer, if you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Arts & Culture Programme and Partnerships Manager
£40,854 – £49,503 per annum
Fixed term until end of June 2026
Full Time (36 hours)
Wandsworth

Hybrid working:At least 3 days office or community based, one of the office days will be Wednesdays due to team meetings.

Do you want to join us in ensuring that our year as The Mayor of London’s London Borough of Culture 2025 leaves a lasting legacy on Wandsworth’s creative sector?

We are so excited that Wandsworth has been chosen to be London Borough of Culture 2025.We are planning an inspirational year of culture where every corner of Wandsworth comes alive in an explosion of creativity.

By sharing experiences and connecting, we believe culture has the power to make us all feel better.We want to start a movement across the Capital where everyone recognises that culture has the power to heal - a place where better health outcomes are achieved through the healing, inspirational power of culture and the arts.

You can expect large scale dance events, a mass choral spectacular and a disability arts festival showcasing great artists from the borough, amongst many other things.But equally important is that we ensure that London Borough of Culture 2025 boosts our creative sector - creating more, better paid and environmentally sustainable employment opportunities that are accessible to all.

About the role

We are seeking a Programme and Partnership Manager to lead on the Economic Growth and the Climate Emergency and Sustainability goals outlined in Wandsworth’s Arts and Culture Strategy 2021-2031 and to ensure that these goals are embedded, championed, and delivered in our London Borough of Culture programme.

Your work will include: managing creative projects that support of creative industries over our London Borough of Culture year; leading on developing structured pathways that identify and nurture creative talent into the cultural and creative industries; collaboratively seeking ways to ensure that both the council and our creative partners reduce our carbon footprint and proactively tackle the climate emergency.

You will be part of a proactive and award-winning Arts and Culture Service, within a borough that prides itself on delivering a wide range of creative opportunities for everyone living, working and visiting the borough. For more details on the work already happening in the borough visit Wandsworth Council’s Arts section, Wandsworth Arts Fringe and Wandsworth Art.

Essential Qualifications, Skills and Experience

• Substantial experience in working on and leading significant high quality creative programmes (£50k +) with public participation.
• Experience of managing initiatives, preferably that develop creative career pathways, focused on diversifying the creative industry workforce.
• Experience of leading on projects that involve a diverse set of partners in both its development and delivery.
• Strong track record of coordinating the ongoing assessment, monitoring and evaluation of projects against performance targets and establishing/maintaining an agile response to those findings.
• Excellent project management and organisational skills (project management qualification is not required but experience is essential).Direct experience of managing projects with budgets of £50K+, accounting for expenditure and working through existing systems to report spend and anticipating commitments.Knowledge of key issues relating to project delivery, including procuring, commissioning, contracting and partnership management.
• Ability to adapt to changing priorities, contexts and deadlines.
• Strong communications skills, particularly in partnership working with other organisations.

Contact details

For an informal conversation about the role, please contact Sara O'Donnell, London Borough of Culture Programme Director at sara.odonnell@richmondandwandsworth.gov.uk

If you are an accomplished arts professional who meets the above criteria and want to join an award-winning team, we encourage you to apply now!

Please ensure your supporting statement demonstrates your ability and experience of delivering against the Economic Growth, the Climate Emergency and Sustainability goals; and the accompanying objectives outlined in the Arts and Culture Strategy.

Closing Date: 17th November 2024
Shortlisting Date: w/c 18th November 2024
Interview Date: w/c 25th November 2024

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Payroll Team Leader

Permanent

Hybrid Working

Richmond and Wandsworth Better Service Partnership are looking to recruit a Payroll Team Leader on a full-time basis to join our busy Payroll department and play a central role in ensuring the smooth running of the department. You will report to the Payroll Manager.You will also liaise with departmental managers and employees, resolving their queries, as well as advising on legislative and technical payroll matters.

About the role

The successful candidate will have a set of on-going responsibilities which will vary depending on the needs of the team. The responsibilities include (but not limited to) to:

• Quality control of payroll input and payroll processing. Some inputting.
• Direct responsibility for the accurate processing of seven or more payrolls, meeting specified deadlines required.
• Training, mentoring and leadership of 4 Payroll Coordinators.
• Setting objectives and conducting appraisals for 4 Payroll Coordinators.
• Resolving queries and advising on legislative and technical payroll matters.
• Ability to carry out the Payroll Team Leader role with minimum supervision.

Essential Qualifications, Skills and Experience

To be shortlisted to interview for this position your CV/work history and personal statement (no longer than two sides of A4) will clearly evidence criteria outlined in the job profile including:

• Experience in processing and managing high volume payrolls, preferably on iTrent payroll software.
• Experience of working on multiple payrolls with multiple pay days.
• Excellent problem-solving skills.
• A good track record in management of staff.
• Knowledge of current legislation.
• Ability to perform manual calculations for PAYE, National Insurance contributions, Student Loans and Statutory payments.
• Excellent verbal and written communication skills.

Previous payroll experience in a Local Authority environment will be a strong advantage.

A Chartered Institute of Payroll Professionals (or equivalent) payroll qualification is desirable.

Closing Date: Monday 04/11/2024

Shortlisting Date:Week commencing 11/11/2024

Interview Date: Week commencing 18/11/2024 (In person at Wandsworth Town Hall)

Test/Presentation: A test will be given on the day of the interview

Useful Information: The closing date is given as a guide. We reserve the right to close this vacancy if sufficient applications have been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

Please note that the advertised dates for interviews may change due to the number of applicants. If they do, we will let you know as soon as possible.

Richmond and Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.This campaign is anonymised.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range ofbenefitsdesigned to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Vulnerabilities Manager (Maternity Cover)

Approximately 15 Month Fixed Term Contract or Internal Secondment

You will be working as part of the Senior Management Team within Stronger and Safer Communities to provide strategic leadership across community safety; the role specialises in violence against women and girls (VAWG) and counter-terrorism, however will have involvement in all aspects of community safety including providing serious incident response.

This is an exciting opportunity for someone looking to develop their management/leadership skills in a fast paced and interesting work area with the support of an excellent team.You will be managing a team of colleagues who specialise in their work areas, and oversee the strategic delivery of the VAWG portfolio, including both the reactive service (IDVA, MARAC, DHR, Refuges etc.) and proactive service (awareness raising, events, funding opportunities, training etc.)

The role provides stability through financial management and direction ensuring effective partnership working to deliver the local strategies as monitored through a robust governance structure.

This is a great opportunity for anyone with an interest in community safety to build experience, the role would suit a self-motivated forward-thinker who enjoys strategic work.A good understanding of the Council processes and member management is essential, as this role frequently leads reports to the Health Committee and Finance Policy and Resource respectively.

About the role

This role is a strategic leadership role providing a visible presence to the workforce, promoting a good working environment with the primary aim of delivering high quality services. Deputising the Assistant Director of Stronger and Safer Communities as appropriate.

Key aspects include:

• To act as the key strategic lead on VAWG and Counter Terrorism, including but not limited to safeguarding, ensuring there are effective systems, information sharing, performance management and delivery of services through coordinating activities and improving access to services through multi-agency engagement, early intervention and prevention. This includes chairing and oversight of various strategic meetings and operational panels.
• To contribute towards the development of good working relations and collaborative arrangements with relevant third-party organisations including private, voluntary, other public organisations and communities, to forge effective partnership working. Including by way of oversight of the VAWG Community Forums.
• To oversee and lead the commissioning, contract and performance management of services commissioned and delivered through the Community Safety Service to ensure effective delivery, performance and value for money. Develop other services as appropriate and oversee these to ensure risks are minimised.
• Undertake budget management responsibilities for the VAWG, Prevent and Countering Extremism part of the Community Safety Service including grant funding applications and conditions.
• To ensure all Member queries about service delivery are dealt with promptly and effectively.
• To carry out performance review and improvement measures on an ongoing basis, helping to ensure that a service-user focus is embedded within the function and innovative and creative solutions are evaluated to securing the highest quality and value for money function.

Essential Qualifications, Skills and Experience

Knowledge:

• A strong knowledge and understanding of community safety strategy, policy and legislative requirements relating to community safety and ability to work within legislative and statutory frameworks.
• A strong understanding of the Prevent strategy and how it can be advanced, including the work of Channel Panels. Knowledge of work relating to Counter Extremism.
• A strong knowledge around the Council, internal processes and Member engagement.

Experience:

• Experience of acting as a motivational leader and managing staff, with positive outcomes within a safeguarding setting.
• Experience of negotiating and influencing with statutory and voluntary organisations to establish and successfully deliver shared outcomes at a strategic level.
• Experience in developing effective multi-agency partnership.
• Successful experience of securing funding for implementation of projects.

Skills:

• Ability to manage and prioritise own workload, as well as supporting others to manage their own workload.
• Excellent communication and interpersonal skills including the ability to consult, negotiate, persuade, motivate and influence, including strong relationships with the Executive and councillors.
• Excellent oral and written skills to provide clear and concise messages.

Closing Date: 03/11/2024

Shortlisting Date:w/c 04/11/2024

Interview Date:w/c 18/11/2024

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

All internal applicants for this secondment must seek permission from their current line manager before applying. Failure to do so may result in the secondment not being authorised.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range ofbenefitsdesigned to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

JOB DESCRIPTION



Security Team leader at Southside Shopping Centre

ROLE OVERVIEW AND PURPOSE

is looking to appoint an experienced security Team Leader to maintain a safe and secure shopping environment and lead the security team. The focus of this role will be to deliver excellence through establishing and enforcing robust security policies and procedures.

KEY RESPONSIBILITIES
-Ability to work as part of a team and independently

-Strong communication skills both written and verbal

-Leading the team with the overseeing the day to day running of the whole operation (security, cleaning, waste management).

-To ensure that all personnel understand the scope of their individual roles with particular emphasis on delivering a professional customer service

-Excellent time management and incident management

-Make sure that all relevant daily/weekly/monthly checks have been completed and registered.

-Smart, well-groomed, and confident

-High level of attention to detail

-Conflict Management aware, investigating/documenting incidents

-Liaising with brand partners, coordinating and assisting with requests and concerns

-High level of customer care awareness and support best guest experience

-Writing reports, managing day-to-day rota, managing control room & incidents

-Holding team huddles at least ones a week

-Induction of new staff members, making sure all site AI's are read and signed by the team members, toolbox Talks are being read and signed for,

-Confident in complying with Health & Safety and fire prevention procedures

-Follow DSSM instruction and working closely with Senior Cleaning Supervisor

-dealing with contractors, Permits to Work and Risk Wise system, contractor monitoring and their access control

REQUIRED SKILLS AND EXPERIENCE

-SIA DS and CCTV License

-IT literate

If you are interest in position, please get in touch by sending an email to Primoz.junez@mitie.com
-Location: Southside Shopping Centre Wandsworth, SW18 4TF

-Parking: Free parking provided in the Centre's Car Park

-Hours per week: 42 Hours per week average, 5 working days of 7

-Breaks? 1 hour paid break

-Holiday year: April to March 28 days including BH

Training

-Fully and satisfactorily complete all required competency training.

-To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.

-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

-You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.

-Use common sense and initiative by immediately involving others if a situation appears to become threatening.

-To maintain professional conduct in the face of difficult situations and challenging customers.

-Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

-Keep to schedules and demonstrate commitment to Mitie and the Client.

-To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).

-To call emergency services and Communication Centre to report all incidents.

What we are looking for

-Previous Security Experience

-SIA Licence

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives.

Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our Team Leaders here at Change Grow Live play an integral role in ensuring an effective service provision for our service users by creating a focused culture, engaging staff to provide an innovative and continually improving service and provide leadership, support, and development to a wide range of staff.

We have a new and exciting opportunity for a Team Leader to join our service on a Fixed Term Contract. As part of our multi-disciplinary team, you will work flexibly and creatively to establish what is needed to have the most positive impact for all who are referred to our service.

We would welcome internal applicants for a secondment opportunity.


Where: HMP Wandsworth

Full Time Hours: 37.5 per week

Salary: £34,700.09 - £36,635.38 (pro rata for part time hours)

Contract: Fixed term contract- 12 months


About the role:

Operational line management of a team of staff which includes supervision (with reflective practice), appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles.
Empowering staff to promote hope, empowerment, choices, control, and opportunities that assist service users reaching their full potential as individuals and community members.
Work with your team and Designated Safeguarding Lead (if not your role) to ensure that the practices within the team/service enable identification of service users, children and families who are at risk. Ensure that staff are competent in the delivery of interventions that reduce risk to service users.
Support staff to improve service user outcomes through observed practice, providing timely values-based feedback.
Lead on the recruitment, selection and induction of staff.


About you:

Educated to degree level or equivalent relevant experience.
Knowledge and experience of developing and leading health and social care services and delivering services which evidence high performance and quality standards.
Significant experience of leading teams who work with families where children are subject to social care intervention.
Knowledge of current legislation surrounding children, young people, and safeguarding practice
Able to lead, inspire and develop a team.
Excellent verbal and written communication skills and able to use common MS Office applications (Word/Excel/Outlook)


What we will give to you:

25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”.
Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
Contributory pension scheme
A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
A friendly and supportive team
Training, career development & progression opportunities


Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.


If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you

Multi-Site Customer Experience Manager

Nuffield Health Wandsworth FWC | Operations Management | Permanent| Full time

Up to £41,000 per annum depending on experience

40 hours per week

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

As a Multi-Site Customer Experience Manager, you'll create a culture and environment where customer facing teams deliver exceptional service as well as referrals across service lines to hospitals, clinical services, and other wellbeing centres, as a part of a holistic healthcare journey.

You'll have responsibility and accountability for the delivery of all aspects of service lines along with the overall beneficiary experience. This is based around an overarching customer intimacy ethos and how service lines are experienced. The role is also responsible for the commerciality and revenue across those service lines, including membership sales and retention.

As our Multi-Site Customer Experience Manager, you will:

• Lead and promote a beneficiary led service, designed to support customers at whatever point they are at in their health journey.

• Manage the complaints process to agreed SLAs, monitoring trends and taking action to reduce the number.

• Effectively manage concierge / Front of House and fitness teams, and the Food & Beverage service.

• Manage and drive the commercial success of all key revenue generating services and member retention within the centre, including subscriptions, swim, Food and Beverage, Retail, Creche / Nursery, Junior Programming, and ensuring appropriate action is taken on feedback from member satisfaction surveys.

• Develop initiatives and a culture that will drive customer satisfaction, future sales increase, retention levels and subsequently profitability.

• Deputise for the General Manager.

• Relevant HR, Payroll and membership administration, ensuring compliance to all company policies and legislation, and ensuring that all systems (financial and membership) are operational and effective.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Job Description

Nursery Room Leader - Toddler Room

Hourly Rate: Up to £14.50

40 hours per week

The ideal candidate will be a confident and skilled professional with a proven ability to lead a team of nursery practitioners; They will be committed to creating a warm and fun environment that supports the growth and development of toddlers. The Nursery boasts an exceptional indoor play area and a beautiful outdoor garden, providing children with an enriching play space.

Qualifications

• Level 3 in Early Years or above, demonstrating a strong foundation in early childhood education
• Extensive and verifiable experience working with toddlers in a nursery setting, showcasing deep understanding and proficiency in child-centred care
• Exceptional leadership and communication skills, with the ability to inspire and guide a team towards achieving shared goals and standards of excellence
• Comprehensive understanding of child development principles and the Early Years Foundation Stage (EYFS) framework, underpinning informed decision-making and practice
• Dedication to promoting diversity, equality, and inclusivity within the nursery, driving an environment that celebrates and respects individual differences

Benefits:

• An additional day off for your birthday
• Company sick pay
• Healthcare plan
• Benefits app - get access to numerous discounts
• Discounted childcare

Responsibilities

• Lead and mentor a team of nursery practitioners and support staff, providing guidance and support as needed
• Develop and implement a diverse range of age-appropriate and engaging activities and programs to promote the holistic development of toddlers
• Monitor and track children's progress and behaviour, maintaining detailed and accurate records to inform individualized care and support
• Foster open and effective communication with parents and families, building strong partnerships to ensure a collaborative approach to children's learning and wellbeing
• Prioritize and uphold the safety, wellbeing, and inclusion of all children in the room, actively promoting a nurturing and respectful atmosphere
• Contribute proactively to the ongoing enhancement of the nursery environment and practices, demonstrating a commitment to continuous improvement and excellence

Reference: WILL80014/MW

INDCHI

Please see the attached Job Description and Person Specification that are attached to the advert for full details.

Role overview

Community & Operations Manager - Wandsworth

Up to £50,000 + 10% bonus

We’re looking for a committed and organised Resident Services Manager (Community & Operations Manager) for our brand new, build to
rent community in New Acres in Wandsworth. You'll be responsible for the day-to-day operational management, acting as the face of
the development for the residents, managing the team and enhancing the overall resident experience.

Ensuring the smooth running of the building and that all the resident services are carried out to a high standard and are
delivered timely is essential in this role.




What you’ll do

If you love delivering exceptional customer service, are a people person and are passionate about leading a team to deliver
outstanding operational performance and customer satisfaction, then this could be your next role! You'll be responsible for the
operational management and customer service delivery of a prestigious Build to Rent scheme.

Below are your key responsibility areas:




Property Management:

● To ensure our customers and their properties are cared for and maintained to the highest possible standards, in line with
budgets, service level agreements and regulatory requirements.

● Supporting the General Manager to implement all building processes that deliver an effective operation and budgetary
management on site, an excellent customer experience and align with urbanbubble’s operational standards and comply with key
regulations, including RICs, ARMA-Q and H&S.

● Contribute to weekly, monthly and quarterly client reporting on lettings performance and operational budget management.

● To implement and fully support an engagement strategy that includes resident communication and events as well as feedback and
satisfaction levels.

● To ensure Health and Safety policies and procedures are being properly implemented and a safe environment is provided for
residents and staff.




Resident Engagement:

● To act as the face of the development for the residents, managing the team and enhancing the overall customer experience and
deputise for the General Manager when required.

● To work with the general manager and marketing team to generate and implement a content calendar for all social channels.




Health and Safety:

● To ensure Health and Safety policies and procedures are being properly implemented and a safe environment is provided for
residents and staff and keep systems up to date.

● To help oversee the delivery of all annual testing and training for our people to ensure total compliance, maintaining robust
records.




People Management:

● To act as a role model for the values and key behaviours across the organisation.

● To promote peak performance through proper objective setting, one to one’s, personal development, team meetings and
performance reviews.

● To ensure all policies and processes are adhered to and regulations respected, with accurate and timely work delivered by you
and members of your team.

● To oversee contractors and manage disputes on works, customer complaints and resolve any service issues with third parties,
in line with escalation procedures.

● To assist with the recruitment, training and developing of talent.




What are we looking for?

● Significant experience of delivering excellent customer service and effective supplier management

● A people person and strong ability to build a rapport instantly

● Excellent team management and communication skills

● Strong drive to achieve targets and objectives




What do we offer?

● A basic annual salary of up to £50,000 + 10% Bonus!

● The opportunity to work in an exciting, fast growing business.

● Fantastic benefits such as enhanced family leave policies, cycle to work scheme, season ticket loan, enhanced sick pay, study
support and much much more.

● We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that
you deserve to celebrate special moments with your loved ones. Family always comes first at urbanbubble.




If you think you’re right for the role of Community & Operations Manager then apply now. We’re an equal opportunity employer, and
invite applicants to contact us to identify any additional support they might need during the recruitment process.

Part Time Team Leader vacancy at GAIL's.

If leading a team to success makes you smile and puts a spring in your step, then please read on!

We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and developing others. You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams’ potential and to deliver our products to a high standard.

As appreciation for being a Team Leader with great execution and effective leadership, we will treat you to amazing benefits including:

• Free food and drink when working
• 50% off food and drink when not working
• Pension Scheme
• Discounts and Savings from high-street retailers and restaurants
• 24 hour GP service
• Cycle to work scheme
• Twice yearly pay review
• Development programmes for you to RISE with GAIL’s

Apprenticeships available alongside this role including ‘Retailer Team Member Level 2’

We are on the hunt for a passionate bakery manager to join and help lead our team in Wandsworth.

If creating a positive environment for your team and your neighbourhood makes you smile, then please read on!

We are looking for a Bakery Manager who has a passion to join the GAIL’s family and to be inspiring to a team by empowering them daily and being their coach through leading by example. You should be motivated by strategic planning and execution in order to deliver great results whilst maintaining our high standards. With no day being the same, you must use problem solving skills and be an accountable leader to manage the changes and challenges each day may bring.

As appreciation for being a Bakery Manager with optimistic leadership, we will treat you to amazing benefits including:

• Free food and drink when working
• 50% off food and drink when not working
• 33 days holiday
• Pension Scheme
• Discounts and Savings from high-street retailers and restaurants
• 24 hour GP service
• Cycle to work scheme
• Twice yearly pay review
• Development programmes for you to RISE with GAIL’s

We're on the hunt for an Assistant Manager to join our team at our beautiful bakery in Wandsworth.

If supporting a team and leading by example excites you and makes you smile, then please read on.

We are looking for an Assistant Bakery Manager who has a passion to join the GAIL’s family and use a hands-on approach to be a team builder, maximizing the skills and confidence of the team. You should be motivated by achieving great results whilst being responsible in maintaining our high standards. With no day being the same, you must be charismatic and positive to manage the changes and challenges each day may bring.

As appreciation for being an Assistant Manager with efficient leadership, we will treat you to amazing benefits including:

• Free food and drink when working
• 50% off food and drink when not working
• 33 days holiday
• Pension Scheme
• Discounts and Savings from high-street retailers and restaurants
• 24 hour GP service
• Cycle to work scheme
• Twice yearly pay review
• Development programmes for you to RISE with GAIL’s

#GAIL's