Total 324 Manager job vacancies in Radlett, Hertfordshire, WD7 9HQ

Residential Team Leader job vacancy (Children & Young Adults) - Full Time, Permanent, Letchworth Garden City, Hertfordshire. A Car Driver is essential.

Location:
This Children's Residential Home is located close to the picturesque Letchworth Garden City, Hertfordshire, but right in the middle of both Stevenage & Cambridge. Commutable from nearby towns such as Stevenage, Hitchin, Baldock, Melbourn, Shepreth, Foxton, Great Shelford and surrounding areas.

Salary & Benefits:
Hourly Rate: £14.45 - £15.77
Annual Salary: £24,000 - £26,300
Contract: Permanent, Full Time, 32 Hours per week, working shifts
Holiday Entitlement: 33 Days, including Bank Holidays
Training & Development: Fully funded training, qualifications, and DBS
Additional Benefits: Life assurance, competitive pension, health cashback plan, high street discounts, and employee assistance program

Employer
Social Care & Education Jobs are proud to partner with an inspiring provider of Specialist Education & Supported Living for children, young people, and adults with a range of disabilities, including Autism. This position would be working within a Children & Younger Adults, Residential Children's Homes. This Residential Home supports Children from the age of 6 up to the age of 19 who have communication difficulties as a result of conditions such as cerebral palsy, autism and degenerative disorders. This organization empowers young people with the tools and opportunities to shape their own futures. By offering high-quality Residential Care with personalized support, and expert-led integrated therapy.

Key Responsibilities:
Join a dedicated team as a Residential Team Leader in a nurturing and supportive environment.
Foster a caring and stable environment that prioritizes the health, safety, and welfare of our young residents.
Support the Care Managers by leading, motivating, and coaching a team of support workers and senior support workers.
Ensure the provision of both physical and emotional support to the children and young people in residential settings and during off-site activities such as health appointments, family visits, and recreational trips.
Oversee the induction, mentoring, and development of new team members, ensuring compliance with mandatory training requirements.
Conduct regular supervisions and manage performance issues within your team.
Coordinate and delegate activities effectively, ensuring the efficient implementation of individual care plans.
Maintain up-to-date documentation and undertake sleeping-in duties, waking night duties, and on-call responsibilities as required.
Participate in physical interventions and provide personal care when necessary.

Essential Criteria:
Level 3 Diploma in Childcare or QCF Level 3 in Residential Childcare (or equivalent)
Previous experience in shift/team leading or a supervisory role.
Excellent communication, organizational skills, and ability to lead and motivate a team.
Ensure the completion and delegation of activities.
Manage the implementation of care plans, and maintain thorough documentation
A willingness to perform sleeping-in duties, waking night duties, and on-call responsibilities as needed
Physical Participation: Ability to engage in physical intervention and personal care tasks

Compliance:
Successful candidates will undergo pre-employment safeguarding checks, including an enhanced DBS check. This role is exempt from the Rehabilitation of Offenders Act 1974, allowing us to ask applicants to declare all convictions and cautions, including those that are "spent" unless they are "protected" under DBS filtering rules. We are committed to safeguarding and promoting the welfare of the children and young adults in our care and are an equal opportunities and disability confident employer.

Application
Apply today to make a significant impact on the lives of young people and to be part of a supportive and rewarding work environment.
Social Care & Education Jobs will assist you throughout your application and interview process, ensuring you have all the support you need.

VolkerFitzpatrick offers a range and depth of civil engineering, infrastructure and building services. We contribute to vital parts of the nation's life through projects of strategic importance, while delivering those less visible, yet essential, works required by both private and public sectors. We build, renew, maintain highways, airports, railway infrastructure, and commercial, industrial and educational buildings.

We have an excellent opportunity for an Environmental Manager to work on multiple projects in our Rail and Depots business, nationwide. You will be responsible for facilitating compliance with legislative and corporate requirements in relation to the environment.

About you

• Associate member of the Institute of Environmental Management and Assessment (IEMA).
• Affiliate member of the Chartered Institute of Waste Management (CIWM).
• Internal Auditor (ISO 14001:2004) with demonstrable experience of 1st, 2nd, and 3rd party audits. Lead Auditor status beneficial but not essential.
• NEBOSH Specialist Diploma in Environmental Management (DipEM) or educated in an environmental degree.
• Demonstrable site-based civils experience is essential, including heavy civil engineering
• Experience across a range of construction disciplines (building, rail etc) would be beneficial.
• Good presentation, written, analytical and IT skills.
• Training and presentation experience throughout all levels of an organisation, preferably trained to 'Train the Trainer' level.
• Good interpersonal skills with the ability to guide and educate/train at all levels.
• Self-confidence to build strong working relationships internally and externally.

If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us.

Why work with us?

VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure.

By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerFitzpatrick are able to ensure our staff provide unrivalled resources and expertise to our clients.

We offer competitive rewards and benefits, recognising the value we place on our employees.

We offer a range of benefits, including:

• Competitive salary
• Competitive annual leave and an additional day off on your birthday
• Private medical care
• Pension
• Life Assurance
• Cycle to Work scheme
• Shopping and restaurants vouchers, rewards, and discounts
• Training and development opportunities-comprehensive skills-based training
• Family friendly polices including enhanced maternity benefits
• Employee Assistance programme
• Mental health, physical health, and financial support
• 24/7 Virtual GP service

Fairness, inclusion and respect

We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.

If you need support with your application, please contact us at

Additional information

Note for Recruitment Agencies:

Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release.

We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed

VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.

The Job

• Motivating and inspiring a team of colleagues
• Customer communication management is utilised to drive Branch sales
• All sales opportunities and large-scale projects explored to maximise sales and margin
• The contracted hours for this role are 37 or more

What's in it for you?

Here at Selco, we value our colleagues, and you will be entitled to a whole host of benefits when working with us. We offer a wide range of lifestyle perks, including;

• Free health cash plan, making it easy for you and your family to get the healthcare you need and claim back the costs.
• Profit Based bonus scheme, up to £175 per month.
• Discounts and offers at thousands of retailers, cinemas, restaurants, amusement parks and gyms.
• Generous staff discount on all products sold in store.
• Competitive company pension scheme.
• Cycle to work scheme.
• Holiday Buying.
• Free life assurance.
• Share save scheme.

At Selco, the opportunities for professional growth and development are limitless. We actively support and encourage internal advancements through a fully developed and supported career path, with plenty of training opportunities along the way to help you develop the career path you want.

About Us

Fancy developing your career with the UK's fastest growing builders' merchants? We're on the lookout for enthusiastic and ambitious individuals with a 'can do' attitude to help us serve the nation's tradespeople.

We won't pretend it's not hard work and at times a challenging environment however you'll be working with some great people and in return we offer a first-class rewards package.

We're growing year-on-year with no signs of slowing down. With new branches opening their doors nationwide, this is your chance to be a part of our exciting journey and build your career with Selco.

We pride ourselves on being an equal opportunities employer and are committed to creating a work environment that is diverse, inclusive and welcoming to all. Our aim is for Selco colleagues to be a true representation of all sections of society. We are committed to the Health and Safety of our Colleagues being our top priority.

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Head Waiter/Waitress at the White Horse , you’ll bring your experience and passion to lead your team on the floor. You’ll act as a supervisor, to provide the service that will keep our guests coming back for more.

Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS HEAD WAITER/WAITRESS YOU’LL…

• Lead the team on the floor to success during busy shifts.
• Train and inspire your team.
• Support the day to day running of the business.
• Maintain high standards of cleanliness and safety.

Proud member of the Disability Confident employer scheme

Retail Shift Leader

Salary: Up to £33,480 (£29,000-£30,000 plus £290 per month car allowance)

Location: Watford

As a Retail Stocktaking Shift Leader you will take accountability for managing teams of up to 60 stock counters, delivering the end to end stock taking service while on our client's sites. We require flexible availability, as the shift lengths may vary and you will be travelling to a different client site each day. You may occasionally be expected to stay away from home.

Days: Monday - Sunday (5 in 7 day working shift pattern)

Hours of Work: Evening/Night shifts.

Benefits:

• Full mileage or company car
• Full time / permanent salaries available
• Expenses paid
• Ongoing training
• Progression opportunities
• Paid holiday
• Overseas opportunities

You will be expected to ensure the following within your team:

• Correct procedures and processes are followed
• Exceptional customer service standards are delivered on all sites
• Stock Counts are completed accurately and within the given time frame
• Team productivity is monitored and improved where possible

Person Specification:

• A Full Driving License
• Outstanding customer service skills
• The ability to communicate effectively with all levels of personnel
• Basic IT skills
• The ability to remain focused when under pressure
• Manage time effectively and work without immediate supervision
• Willingness and ability to travel

Please note all work will require prolonged periods of standing and some use of step stools and ladders. Some sites are in warehouses or large retail premises where you may be required to access and work with ground and high level stock.

This role will involve working unsociable hours, working early mornings or night shifts, this therefore means we are unable to hire anyone under the age of 18 years.

If you think you are suitable for this position and you want to find out more please apply today!

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.

By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.

Retail Shift Leader

Salary: £12.94 per hour inclusive of holiday pay (£11.55ph + £1.39 holiday pay) + Enhancements

Location: Watford

*Access to wages from 3 days after shift completion*Immediate Start*Holiday Pay*

As a stocktaking Shift Leader you will take accountability for managing teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client's sites. The shifts lengths vary, and we require flexible availability, you will be required to travel to a different client site each day and may occasionally be expected to stay away from home.

Days: Monday - Sunday (Up to 5 days in a 7-day working pattern and there is the possibility flexibility in the working days per week if required)

Hours of Work: Evening/Night shifts.

Benefits:

• Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues
• Full time / permanent salaries available
• Expenses paid
• Ongoing training
• Progression opportunities
• Paid holiday
• Overseas opportunities

You will be expected to ensure the following within your team:

• Correct procedures and processes are followed
• Exceptional customer service standards are delivered on all sites
• Stock Counts are completed accurately and within the given time frame
• Team productivity is monitored and improved where possible

Person Specification:

• A Full Driving License
• Outstanding customer service skills
• The ability to communicate effectively with all levels of personnel
• Basic IT skills
• The ability to remain focused when under pressure
• Manage time effectively and work without immediate supervision
• Willingness and ability to travel

Full training in our systems and client procedures will be provided.

We look forward to receiving your application.

https://www.retailassetsolutions.com/who-we-are/

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.

By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Assistant Manager at the Windmill - Harvester, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!

Join us at Harvester, the nation's family favourite. Famous for our fresh rotisserie chicken, sizzling grills and unlimited salad bar, we pride ourselves on offering feel good dining for the nation. Fancy a fresh start? We want to hear from you.

WHAT’S IN IT FOR ME?

• Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL…

• Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
• Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.

Proud member of the Disability Confident employer scheme

Site Manager

Long term opportunity for a Site Manager on an new build school project for 18 months.

Initially will be managing the external packages which will include ground works , Structures , concert frame , masonry , monitoring , progress , QA plan , specifications / drawings

Roles and Responsibilities:

• Understanding the scope of their package.
• Attending and contributing in contractor pre start meetings.
• Attending and contributing in design team meetings.
• Chairing weekly sub-contractor progress meetings, taking and issuing meeting minutes.
• Attending safe starts.
• Approving RAMS.
• Attending DABS and contributing to the meeting, discussing coordination with other trades. If necessary taking the meeting, issuing the DABS report to all other team members.
• Enforcing H&S on site.
• Identifying potential problems, but offering buildability solutions.
• Someone who is tech savvy.
• Someone who can engage with the supply chain and other team members.

The contractor are a well respected main contractor who work in all sectors, the external part of the business is really expanding and they're in need of Site Managers with external experience.

We are paying between £270-300 a day for the right candidate.

If you want to hear more about this Site Manager role then please apply with an up-to-date of your CV to contact Danny Ireland in our London office on 020 7288 0166.

Clinical Service Manager

Brunswick Court Care Home, 62 Stratford Road, Watford, Hertfordshire, WD17 4JB. Carehome.co.uk rating: 9.7 / 10.

Up to £54,204 - Depending on experience.

Permanent - 40 hours per week.

Monday to Friday

Occasional night visits or weekend work may be required.

Welcome Bonus- £2000**

We make health happen.

Here at Bupa, we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence, and honouring choice to help our residents live their best lives. Brunswick Court Care Home has a newly established dementia floor, which reflects their evolving care capabilities.

A new clinical service manager joins the clinically trained home manager, a nurse since 2005 with 14 years at Bupa, enhancing leadership, as well as working alongside another deputy fostering a culture of appreciation and motivation, it's not just a facility; it's a vibrant community where a great team of nurses and a dedicated head of care ensure that every resident feels supported and valued.

You'll help us make health happen by:

· Overseeing and assisting all aspects of nursing care/activities within the home.

· With the help of your team, you'll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records. · You'll ensure adequate staffing is always maintained within the home.

· Provide day to day support and guidance to the team - promoting our residents' independence, choice, and dignity.

· You'll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community.

· Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home's profile in the local area and beyond.

· Key Skills and Qualifications Required: · You hold a valid UK NMC pin and stay committed to the NMC Codes of Conduct & professional development.

· You understand the impact of quality nursing care on residents' lives, promoting independence, choice, and dignity.

· You stay up to date with tissue viability, infection control, and care planning.

· You can build relationships, lead, mentor, and manage a team effectively.

· You are excellent at prioritising tasks and working efficiently as a compassionate team player.



Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

· My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy, and mental health support - all available via one phone number 24/7

· Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350.

· Free meal on every shift

· 33 days holiday

· Long service - For every milestone at Bupa we will reward you with ecards, extra holidays, and money!

· Interest-free annual travel loan to enable the purchase of public transport annual season tickets.

· Wagestream - Have early access to up to 40% of your earned wages within minutes.

· We offer a range of Bupa pension plans - find out more on our career site.

· Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site.

· Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.

· Access to discounts at a wide variety of gyms and fitness facilities across the UK

· We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.

We encourage all our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

* Shift patterns may be subject to change dependant on the needs of the business.

** Your starter bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. T&Cs Apply.

An exciting opportunity has arisen for an Events Marketing Manager to join a leading industry platform committed to global peer-to-peer events, premium content, and market intelligence.

As an Events Marketing Manager, you will drive the marketing strategies for a range of high-profile events, including conferences and webinars, using innovative and data-driven approaches.

You will be responsible for:

- Developing and executing multi-channel marketing campaigns, leveraging email, social media, digital advertising, and content strategies

- Collaborating with internal teams to create compelling event messaging and promotional materials

- Managing event marketing budgets, ensuring efficient use of resources and strong return on investment

- Monitoring and analysing campaign performance to continuously refine and improve marketing efforts

- Working closely with event planning teams to ensure seamless execution of marketing strategies

- Building and maintaining relationships with key partners, sponsors, and media to maximise event visibility

- Staying up to date with industry trends and identifying new promotional opportunities

What we are looking for:

- Proven experience in marketing, preferably in events or within the financial services sector

- Strong content creation skills, with the ability to craft engaging and persuasive marketing materials

- A data-driven mindset, focused on analysing and optimising campaign performance

- Excellent collaboration and teamwork skills, with experience working cross-functionally

- Strong organisational skills, with the ability to manage multiple projects and timelines

Apply now for this excellent opportunity to be part of a dynamic team and take your career to the next level!

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Hours: 35 hours per week
Shift Pattern: Monday - Friday 9am - 5pm
In the role of Local Housing Manager, you will be at the very heart of our Housing 21 Retirement Living schemes.
This customer-facing role provides a professional, high quality and effective housing and support service to residents. With the support of the Operations Manager, the Local Housing Manager is responsible for all aspects of court life and relationships with the local community.
The role is diverse, and no two days are the same. Our Local Housing Managers support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing. They ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes.
What we’re looking for:
• Excellent standard of reading, writing and numeracy
• Experience of working in the social housing sector, particularly with a focus on older people (desirable)
• Knowledge and/or experience of the issues faced by older people or other vulnerable groups in particular Dementia, drug & alcohol use and mental health (desirable)
• People Management, i.e. direct reports, contractors (desirable)
• CIH Level 3 or 4 (desirable)
In addition, if you are committed to delivering the best, are passionate about developing others and the organisation, and have a can-do approach with a customer focused attitude, we would love to hear from you.
Why us?
We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.
As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon on offer being made.
With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21.
We’re an inclusive employer and care about diversity in our teams. Let us know in your application if you have accessibility requirements for interviews.
If you require more information before applying for this role, please see the attached job profile.
Closing date for applications 22 October 2024, with interviews taking place 29 October 2024
Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

• JOB TITLE: Driver Resolution Manager
• SALARY: £29431
• LOCATION(S): Watford
• HOURS: Full-time
• WORKING PATTERN: For the first 6 months you will be in office for 5 days a week and then move to hybrid, which involves spending at least three days per week at the Watford office site

About this Opportunity

To support and manage to resolve driver complaints or escalate to a Resolutions Manager where appropriate and ensure

About us / Why Lloyds Banking Group?

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

We're an award winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We're committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.

Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices and over 1000 cars to choose from all by leading manufacturers. Please visit for more information www.tuskerdirect.com

What you'll need

• Provide support to the Resolution Managers to enable them to respond to drivers timely and within set SLA's
• Respond to drivers who have provided feedback on Feefo
• Acknowledge newly submitted complaints with the driver, providing contact name and details of Resolution Manager who will be dealing with the case
• Complete KPI reports, monthly reports for service supplier KwikFit on NPS and CSAT scores
• Analyse data to determine complaint root cause and document findings
• To continuously improve our driver experience by analysing data from complaints and feedback
• To provide support to our drivers via a triage process by making outbound call to drivers who have provided negative feedback in customer satisfaction surveys or Trustpilot reviews

And any experience of these would be really useful

• Excellent written and verbal communication skills
• Previous customer service experience is essential
• Excellent attention to detail
• Previous experience of dealing with complaints

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

* A generous pension contribution of up to 15%

* An annual performance-related bonus

* Share schemes including free shares

* Benefits you can adapt to your lifestyle, such as discounted shopping

* 22 days' holiday, with bank holidays on top

* A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you.

Proud member of the Disability Confident employer scheme

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Mechanical Contracts Manager
Hertfordshire
£45,000-£50,000

Are you a Contracts Manager with experience leading mechanical projects within commercial environments looking for a localised opportunity within Hertfordshire?

Our client has over 10 years of experience within the industry and has some of the county's most long-standing commercial contracts, additional supporting county councils, hospitals and other facilities further afield.

You will be based within the Hertfordshire office and be responsible for overseeing key commercial projects. This will include proving technical support to Engineers, quoting & pricing works, tendering for new projects, ensuring works run smoothly and on time as well as liaising with other contracts managers within the business and external sub-contractors.

* £45,000-£50,000
* Company Vehicle/ Allowance
* Employee Benefits Package
* 25 Days Holiday (Increasing To 28 With Service)
* Monday-Friday 08:00-17:00
* Employee Assistance Programme
* Annual Pay Reviews

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

What skills and experience we're looking for

All Saints Catholic Academy Trust (ASCAT) and St John’s Catholic Primary School wish to appoint an enthusiastic, dynamic teacher, with a track record of outstanding classroom practice to the position of Deputy Headteacher.

The successful candidate will join an established senior leadership team, and will work alongside our Executive Headteacher in leading the school forward to continued success, building on its already outstanding reputation. This post is primarily non-class based, however it is expected that the Deputy Headteacher will provide class cover and some intervention teaching within the role.

This post requires applicants to have an active commitment to the Catholic faith, and Priest’s references will be sought.

What we are looking for:

• A strong practitioner who can lead by example
• A demonstrable experience of improving standards of progress and attainment
• Effective inter-personal skills – someone who relates well to others
• A confident individual, who is able to lead effectively in the absence of the Executive Headteacher
• A commitment to the very best for each and every child, developing their God-given talents
• A commitment to leading and supporting the Catholic ethos of our school in all elements of the role

What the school offers its staff

What we offer:

• An exciting opportunity to join a pro-active and innovative leadership team, working alongside experienced school leaders as part of a successful Multi-Academy Trust
• A strong community based on strong relationships between school, home and parish
• Happy, secure and motivated pupils
• A dedicated and supportive staff, leadership and governance team
• Cross-Trust CPD network and opportunities
• St John’s is part of the Government’s School Rebuilding Programme, and construction of a brand new building is due to commence shortly. A state of the art, modern, sustainable school is due to be completed by the end of 2025, and the successful candidate will play a key part in this exciting transition for the school community. More details can be found at https://www.stjohns705.herts.sch.uk/Our-future-school

Further details about the role

We warmly encourage prospective candidates to visit the school prior to application. To arrange this, please contact the school office directly on 01923 774004 or at admin@stjohns705.herts.sch.uk

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.