Total 5,235 Manager job vacancies in London, SE17 2AL

Working under the direction of the Practice Manager, manage the Reception and administration (including care coordinators) and support operations of the practice, ensuring staff achieve their primary responsibilities, providing ongoing support and ensuring they deliver their duties to a high standard. This involves supporting the Patient Services Lead in day-to-day management and problem-solving of the non clinical team. Line manage reception and administrative staff, supporting staff development, providing guidance and direction, ensuring staff are up to date with mandatory training and completing staff appraisals as required. Ensure staff are performing to the requirements of their role and expectations managing their performance and supporting staff in their learning needs. Identify training needs for the team and develop or source relevant training programs. Create and maintain rotas for the reception and administration staff. Review and update administrative and reception policies and procedures to ensure compliance with regulations. Collaborate with the management team to compile practice reports and develop a strategic plan. Design, implement, and refine efficient office processes to enhance efficiency and comply with relevant legislation. Act as the primary contact for external organizations, including the police, solicitors, DVLA, and others. Manage temporary staff recruitment to maintain adequate cover during staff absences. Update the appointment system to reflect staff leaves and absences. Provide initial guidance and support to patients initiating verbal complaints. Oversee all deliveries to the practice, ensuring adherence to the cold chain policy where applicable. Assume the role of the building fire marshal, maintaining evacuation lists and managing the visitor's log. Management of the petty cash and ensuring accurate record keeping as well as reporting to the managing partner on a monthly basis. Working alongside the Practice Manager and HR to manage sickness absence amongst the administrative and reception teams, carrying out return to work meetings and managing high sickness absence levels. Ensure staff are following practice policies, protocols and procedures and where necessary, conduct performance reviews Investigating complaints directly linked or connected to the front of house and back office administrative functions supporting the Practice Manager in responding to complaints in a timely and effective manager Set targets for achievement on reception and administrative work such as telephone answering, document management etc and work with the management team in managing risk and reward. To organise regular staff meetings with the teams and ensure topics are relevant as well as cover all areas of compliance within the practice relevant to front of house and back office functions. To ensure learning from complaints and continuous improvement. To take key responsibility for excellent customer services and ensure excellent patient experience. This would involve regular monitoring and auditing of staff interaction with patients and recognizing areas of improvement. Ensure a culture of professionalism is maintained within the practice and holding oneself and others to account. Ensure staff follow the practice code of conduct. Working as part of the team and carrying out reception, admin and care coordinator functions. Provide IT support as and when required. Secondary Responsibilities Deputise for the Practice Manager during their absence (as required). Participate in audits as directed by the audit lead. Prepare meeting agendas, record minutes, and support the Practice Manager with website and social media management. Monitor and promote the Friends and Family Test to gather patient feedback. Champion continuous improvement initiatives, encouraging staff participation and suggestions. Assist with achieving QOF (Quality and Outcomes Framework) targets. Schedule and take minutes for Patient Participation Group meetings.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Benefits & Perks: 27 days annual leave (increasing with service) plus bank holidays. Access to continuous professional development opportunities, including government-wide training platforms. Comprehensive mental wellness support and a culture that promotes a healthy work-life balance Essential Skills & Experience: Proven experience in managing regional healthcare technology programmes, ideally within the NHS. Strong leadership and team management experience, with the ability to guide multidisciplinary teams across diverse locations. A solid understanding of digital delivery processes, agile methodologies (Scrum, Kanban), and healthcare IT systems Exceptional stakeholder management skills, with experience in engaging with senior-level healthcare professionals and technology providers. Expertise in managing complex project delivery, including demand engagement and service adoption. Desirable Experience: Knowledge of NHS governance structures and clinical safety requirements. Experience with information governance, including Memorandums of Understanding, Data Protection Agreements, and Data Protection Impact Assessments. Familiarity with population health management and real-time data tools to support healthcare planning. Qualifications: A postgraduate degree in a relevant field such as Management Studies or significant experience in a senior-level specialist role. Project management certifications (e.g., PRINCE2, Agile, MSP) are highly desirable

Benefits & Perks: 27 days annual leave (increasing with service) plus bank holidays. Access to continuous professional development opportunities, including government-wide training platforms. Comprehensive mental wellness support and a culture that promotes a healthy work-life balance Essential Skills & Experience: Proven experience in managing regional healthcare technology programmes, ideally within the NHS. Strong leadership and team management experience, with the ability to guide multidisciplinary teams across diverse locations. A solid understanding of digital delivery processes, agile methodologies (Scrum, Kanban), and healthcare IT systems Exceptional stakeholder management skills, with experience in engaging with senior-level healthcare professionals and technology providers. Expertise in managing complex project delivery, including demand engagement and service adoption. Desirable Experience: Knowledge of NHS governance structures and clinical safety requirements. Experience with information governance, including Memorandums of Understanding, Data Protection Agreements, and Data Protection Impact Assessments. Familiarity with population health management and real-time data tools to support healthcare planning. Qualifications: A postgraduate degree in a relevant field such as Management Studies or significant experience in a senior-level specialist role. Project management certifications (e.g., PRINCE2, Agile, MSP) are highly desirable

Head of Operational Support

Contract Type - Permanent
39 hours per week

Employment Type - Full Time

Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest-centred experience - but we are, at our heart, a people company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all.

Clermont Hotel Group encompasses unique brands, offering something different for everyone, across our 16 hotels and 5,000+ bedrooms, not to mention our 120+ meeting and event spaces across the capital.

The Role

Reporting to our COO, this role will be responsible for the operational support functions of Food and Beverage, Guest Experience, Security, Health and Safety and Maintenance. This includes how they support and integrate with the hotels in terms of providing guidance, support and technical assistance where required, in order to deliver all areas of the Compass dashboard and to remain compliant.

In addition, the Head of Operational Support will:

* Work closely with Procurement through tendering processes, and subsequent review meetings, in order to ensure that SLA's are being delivered and that hotels are achieving best value. Specifically supporting on the management our third party Housekeeping suppliers

* Work closely with Head of Operational Finance to explore opportunities for cost efficiencies across all lines of the P&L including labour modelling

* Contribute to various operational projects across the business, including being Project Sponsor where instructed by the Chief Operating Officer or Head of PMO

* Ensure that, alongside the brand team, the Brand Operating Standards for each brand are continually reviewed and updated to drive consistency and guest satisfaction, measured on a regular basis, whilst maintaining adequate brand differentiation

* Be the Pillar Lead for the Greener Futures element of the Clermont Hotel Group ESG strategy, which includes chairing quarterly Greener Futures meetings with a focus on Energy, Waste, Water and Carbon initiatives

* Support the Chief Operating Officer in ensuring that robust FF&E plans are in all assets and are being executed on a timely basis

What we look for

* A proven track record of delivery within multiple Hotel General Management roles and ideally in an environment with a strong Food and Beverage focus
* Experience of developing and implementing an effective strategies
* Demonstrable and proven experience of working commercially, creatively and operationally within the hospitality industry
* Experience of working with and influencing key stakeholders to deliver outstanding results

What's in it for you?

* Great development opportunities

* Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group

* Interest free season ticket loans (conditions apply)

* Access to a 24/7 Employee Assistance Program

* Pension and Healthcare Schemes

* Wagestream - get access to earned salary before payday

* Paid volunteering days

* Generous recommend a friend scheme

* Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)

* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal

* Great Recognition program

* ...and many more!

A fantastic opportunity has arisen for a Security Manager who will demonstrate and deliver high quality customer service to both our clients and service users.

The Security Manager will be responsible for ensuring the safety and security of our client’s employees, assets, and facilities. Manage the day-to-day operational requirements of the contract in line with One Kingdom St contractual expectations. This is done by leading and managing the site security as well as taking ownership for all aspects of the building out of hours, responding to any given incident promptly and communicating all such measures as appropriate to the client and senior management team.
Information:

Position: Security Manager
Location: London (W2)
Salary: £50,000.00 per annum
Hours: 50 hours per week
Shifts: Monday to Friday – As per business needs

Job Requirements:

SIA Licence required
Must have proven management experience of at least 2 years
Ability to organise and motivate team of supervisors to guarantee optimum performance of the wider security team
Excellent IT skills including Microsoft Word, Excel, PowerPoint and Outlook
Ability to coordinate and provide strategic direction to an administrative back office function
Gravitas and Resilience to work through complex requirements
The ability to compile and understand statistics and reports to a high strategic level
Leadership and ability to follow plans through to completion
To be well versed in Employment Law and maximising employee performance
Experience of security risk assessment, physical security planning
Presentation skills (ability to develop and deliver formal presentations)
Time management & Organisational skills
Excellent verbal & written communication skills, including report writing.
Attention to detail is imperative and auditing skills are an advantage
Flexibility, reliability & being able to workdays / nights & weekends to suit the needs of the contract.

Job Role:

Liaise and maintain good customer service relationships with site staff, visitors, clients and management team. To manage an effective working relationship with all, whilst representing the site and CIS-Security Ltd.
Manage and maintain the Site Operational Working Roster. Amend and implement any changes as required on a daily basis.
Maintain effective communication, both verbal and written, with the client, always ensuring the client is aware of all operational developments.
Carry out any tasks and report back as directed or instructed by the client.
Effectively manage On Site Security Operations ensuring that Officers are working in line with Site Policies and Procedures at all times.
Ensure the Client is fully briefed and updated regarding any security issues that arise.
Assist in Security investigations into any loss, damage or other incidents affecting property, visitors or staff.
Focus on Team Building, training and development of staff from all site based service partners.
Manage, Record, and Deliver, Site Training as required to all Officers in line with Client / CIS requirements. Site training to be performed during weekdays wherever possible and the Site Training Matrix must be maintained and managed at all times.
Attend meetings as requested by the client and make representation at weekly site meetings
Oversee the collation of Sickness / lateness records daily and update ready for performance related meetings and monthly reporting
Conduct fact find and disciplinary meetings - Assisting with official investigations and take meeting minutes.
Keep up to date with the legislations changes in the industry
Ensure the site is manned and the cover teams are trained
Manage holidays of the team
Perform monthly 1-1s and address any performance issues
Ensure you work with the account manager to evolve the contract
Attend daily catch-up meetings with the clients
Ensure the handovers from the team are complete and thorough and items reported on the HUB or similar

General Responsibilities:

Ensure all contract manning requirements are managed and met on a weekly basis; and arrange response cover as required in liaison with CIS Control Room. Manage and implement all requests for additional security cover and where necessary obtain only additional trained staff.
Ensure that all contractual requirements are fulfilled on a daily basis and maintain up to date records of it.
Demonstrate proactive management of the Security Team.
Provide relief / break cover for Security Officers if required.
Ensure all Logbooks and Registers are maintained in accordance with the Company and the Client requirements.
Ensure the Assignment Instructions are maintained / in date at all times and staff are fully aware of any changes to policies and procedures immediately.
Ensure that all security personnel under your management are fully acquainted with the Assignment Instructions, Emergency Procedures and any other instructions issued by CIS / Client.
Set high personal standards for others to follow.
Maintain a good level of morale and discipline within the team taking into consideration their welfare.
Ensure that all staff are regularly briefed.
Liaise with the Client and CIS Account Manager on all matters relating to the security of the premises, including, reporting on matters of discipline and welfare.
Ensure that an effective handover takes place at the end of the night shift with the
Site Manager: and, that all Keys, Equipment and Documentation are properly accounted for. This should be recorded in a separate log. Any discrepancies, faults or malfunctions should be immediately reported to the CIS Account Manager.
Communicate all matters in writing and verbally to all members of staff ensuring continuity.

Benefits:

Health care plan (HSF)
Perk Box (HSF) – discounts & offers from cinema tickets to days out
Cycle to work scheme
Tailed Site Uniform
First class training allowing you to develop your skills
A view for career development
Long service & Employee Recognition awards

CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.
At CIS Security Ltd, we do not just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.

Salary: Band 12, £50,787 to £54,999 per annum

Contract: Permanent

Hours: Full time (37 hours per week)

Closing date: Sunday 1 December 2024, 23:59

Interview date: Thursday 12 December 2024

Portsmouth City Council is committed to safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment. It is also committed to promoting quality childcare across the city that works to improve outcomes for children.

DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974.

Every post is subject to PCC and Portsmouth Safeguarding Children’s Board safer recruitment procedures.

Why come to live and work in Portsmouth?

Portsmouth is a great waterfront city and a vibrant place to live and work. It is an island city with an “inner city” feel, a seaside location packed with attractions and events, and the advantage of fantastic countryside on its doorstep. With fast road and rail links to London, Brighton and major airports, and ferry links to Europe, it is the perfect place to live and work. Portsmouth has a strong history of partnership working and has successfully integrated several local services.

The Service:

Children's Social Care provides social work interventions to children in need (including children with disabilities and those subject to protection plans) and children looked after and care leavers. It is the responsibility of Children's Social Care to offer a range of options for children who need placements outside their families, including fostering and residential care alongside adoption, special guardianship, and kinship arrangements. The Home Finding Team is responsible for identifying suitable care for children we care for, including foster care, semi-independent provision, and children's homes.

Your New Role:

You will have responsibility for managing the work related to finding homes for children which provide warm, kind, and safe care, where they feel loved and can flourish. You will manage a team, offering scrutiny and challenge to promote a creative and dynamic team, committed to ever improving outcomes. You will lead by example having integrity, promoting equal access, and being aspirational in the work. You will create positive working relationships across the team, with other professionals, foster carers and provider agencies, to promote good outcomes for children and their families. You will play a significant role in the development, implementation, and monitoring of contracts for the placement of children in the local authority's care.

Please read the job profile for the full details of this role.

What you'll need to succeed:

You have a recognised professional qualification in social work (Social Work Diploma/Degree/MSc or equivalent) and be registered with Social Work England. You are curious, creative and solution focused, and passionate about making a difference for young people. You have experience of managing staff or students and can support staff to grow and learn through reflective supervision. You have good organisational, leadership and communication skills, can organise your own time and prioritise conflicting demands, and want to be part of a team. You have a robust understanding of the care market and know how to broker effectively within this, and are committed to the delivery of positive outcomes for children, young people and families.

Please read the job profile for the full details of this role.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

What you'll get in return:

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
• A fantastic pension which allows you the opportunity to pay in more for that greater return.
• Flexible working options including hybrid working with a minimum of three days office based per week pro rata, giving you the flexibility to work up to two days at home every week. Hybrid working is dependent on the role and service needs, exact details will be discussed with you at interview.
• Access to a wide range of training and development opportunities including apprenticeships.
• Extensive wellbeing support through the Employee Assistance Programme
• Discount on travel, travel loans and the bike loan scheme
• Discounts on a wide range of goods and services – access a range of discounts and offers from thousands of restaurants, shops and more.

Staff rewards: https://careers.portsmouth.gov.uk/working-for-the-council/

Additional Information:

The full job profile is attached here.

Contact Details for an Informal Discussion:

Mark Jowett, Head of Service: Children We Care For, mark.jowett@portsmouthcc.gov.uk, 023 92 437 593

A commitment to our values:

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

Application process:

How to complete your application: https://careers.portsmouth.gov.uk/how-to-apply/

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

Please submit both a CV and a cover letter/personal statement. Remember to demonstrate in your cover letter/personal statement why you are suitable against each of the points described in the 'Who is the Person' section of the full Job Profile, using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.

If you upload a CV without a cover letter/personal statement, it is unlikely that your application will be successful.

Please ensure you provide your full education history from secondary school, include name/address of establishment, details of relevant qualifications & awarding body. Please explain any gaps - this is essential for all safeguarding children's roles.

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.

We look forward to speaking with you soon.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk.

We are seeking an experienced and motivated Temporary Staffing Manager to join South London and Maudsley NHS Trust on an 18 month fixed term contract initially. This is a crucial role in ensuring we have the right staff in the right place at the right time to deliver high quality care. This is a pivotal role for the Trust in regards to ensuring effective management of our outsourced temporary staffing provider.



The main purpose of this role will be to oversee and support the management of the contract with the Trust’s outsourced partner/s for the management of temporary staffing, both medical and non-medical; ensuring identified savings are delivered in contracted timescales, while ensuring the Trust is responsive to the managed service and other outsourced partners requirements.

Through the managed service provider and outsourced partners, the post holder will be expected to monitor the performance of agencies, drive agency reduction projects inline with NHS England guidance and lead the Trust’s operational work to reduce agency usage and spend across all services to meet the Trust’s annual agency spend objectives including driving migration of workers from agency to bank and supporting bank workers to substantive contracts, ensuring optimal use of temporary staff, reducing expenditure and ensuring value for money.

About the location:

The post will be based at Maudsley Hospital in Denmark Hill with a view to moving to Brixton in the coming months.

It should be noted that this role is currently hybrid working offering great flexibility.

Benefits:

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close-knit team at SLaM. It’s important to us that you are valued and appreciated and that is why we have a comprehensive benefits package on offer

Some of our benefits are highlighted here:
• Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
• Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.
• Career development, there are plenty of opportunities to progress your career and we support your development through several programmes
• Car lease, our staff benefits from competitive deals to lease cars
• Accommodation, our staff benefits from keyworker housing available which is available on selected sites
• NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.

Ensure that fit for purpose systems, policies and procedures are in place for the provision of Bank and agency staff in all areas of the Trust, with ongoing reviews.

Develop and nurture positive relationships with managed services, third party suppliers, procurement, other agencies and stakeholders to bring rigour and appropriate scrutiny to the management of temporary staff.

Oversee and support the management of the contract with the Trust’s outsourced partner/s for the management of temporary staffing, both medical and non-medical; ensuring identified savings are delivered in contracted timescales, while ensuring the Trust is responsive to the managed service and other outsourced partners requirements.

Through the managed service provider and outsourced partners, monitor the performance of agencies to ensure quality and governance standards are met in relation to recruitment practices, professional registration, appraisal, statutory and mandatory training, professional development and performance management of their workers.

Support the retendering process to procure bank and agency services in conjunction with the Procurement Department.

To lead the Trust’s operational work to reduce agency usage and spend across all services to meet the Trust’s annual agency spend objectives including driving migration of workers from agency to bank and supporting bank workers to substantive contracts, ensuring optimal use of temporary staff, reducing expenditure and ensuring value for money.

To work across the system, including the ICB, to ensure that the Trust leads and participates actively in this work to achieve efficiencies and share best practice;

Attend monthly and quarterly contract meetings with the Trust’s managed service provider and outsourced partners to review and create ongoing actions to ensure staff staffing and quality is maintained, while reducing premium spend through bank and agency work. Sharing updates to support board level regular updates.

To be the contact in relation to temporary staffing with NHS Improvement and any other of the Trust’s regulatory bodies;

Responsibility for all reporting (internally and externally) of temporary staffing with the Trust’s Managed Service, outsourced partner and Trust’s workforce information team;

In conjunction with Workforce Information, collate, interpret and present a range of complex management information relating to the use of Bank and agency staff regularly and on an ad-hoc basis (i.e. fill rates, shift breakdowns, spend etc).

Interrogate and analyse temporary staffing reports to identify more efficient ways of driving out unnecessary cost.

Support with writing and presenting board level reports on bank and agency expenditure for all staff groups, identifying trends, actions and improvements.

Ensure that systems, policies and procedures are in place for the provision of Bank and agency staff in all areas of the Trust.

Working closely with our partners to understand the diverse needs of the Trust to manage the Managed Service and outsource services correctly

Maintain clear and creative communications about the Trust’s approach to temporary staffing on our intranet and externally and attend meetings as appropriate as the ‘technical expert’;

Through the Managed Service and outsourced providers, ensure robust processes of approval and escalation for use of agency staff in line with NHS Improvement best practice guides, working closely with Services and procurement to drive compliance with NHS Improvement agency rules regarding price caps and frameworks.

To be responsible for identification of and then raising identified risks to the Associate Director of People & OD, the agency project groups, and helping senior leaders and managers to develop their own solutions for these risks;

Completion of all Freedom of Information Requests in relation to area of responsibility.

Ensure all advice and the administration of temporary staffing for the admin and clerical staff group is undertaken for the Trust’s requirements.

To engage, communicate and work closely with the teams involved in the contract (Finance, People & OD, Procurement, Operational teams, Rostering team);

To be the primary expert support to the Trust agency project groups;

To be the HR expert in relation to the impact of IR35 and any subsequent legislation that impacts on agency workers, liaising closely with key stakeholders;

To engage with external stakeholders, including other local NHS Trusts, to ensure the Trust shares best practice.

To promote consistency of practice informed by examples of good practice external to and around the organisation;

To ensure the effective planning, monitoring and coordination/management of the Trust's temporary staffing agenda with the external provider;

Promote corporate and local induction programmes for temporary staff, maintaining close scrutiny of third-party suppliers with regard to Corporate expectations for personal development and statutory training compliance.

Develop strategies in conjunction with other managers that promote a positive employment experience for Bank staff and agency workers.


This advert closes on Sunday 24 Nov 2024

Assistant Property Manager

Onsite 5 days a week

£38,000 - £43,000 plus benefits

A residential customer facing role taking responsibility for delivering residential and property management services for a global Property Management firm.. You will provide excellent quality and value within the residential environment for a wide mix of residents, Commercial Units, occupiers and visitors by supporting the Property Manager (PM) Reporting to the Head of Residential on a flagship site and you will act as the Managing Agent interface for residents and lease compliance for this unique mixed use property.

Property Management

* Responsible for effective and efficient residential leasehold management including all internal communication with the Property Manager, supply partners and residents

* Develop and maintain a professional understanding of resident representatives including any Owner's Associations, encouraging frequent and open communication and information flows on relevant building and estate issues.

* Support site wide communications across the residential app with newsletters, operational updates and sporidic updates.

* Form strong relationships with key stakeholders.

* Assist with manage all contracted services for the Concierge.

* Ensure that all queries that reach the Concierge, the communal email inbox or the app are responded to and dealt with correctly and in a timely and courteous manner.

* Review monthly expenditure and open commitments. Ensure open commitments are closed where no longer applicable.

* Actively review budget vs actual on a monthly basis

* Manage and update all insurance claims with the broker and report monthly claims updates.

* Update residential procedures and policies ensuring messages are on brand and are clear and concise and in accordance with the lease.

* Ensure that all procedures and policies are communicated with residents, that information published in hard copy or on the resident's portal is maintained as 'current' at all times and that relevant testing of procedures is carried out and documented.

* Be a point for escalation for leaseholder queries and day to day management issues

Residential Management

* In conjunction with Property Manager, Implement S20 consultations from start to finish and explain the principals and steps clearly to all stakeholders. Answer observations in a pragmatic manner.

* Record and report on leasehold management queries

* Develop and deliver excellent customer services.

* Encourage frequent and open communication and information flows on relevant building and estate issues with the Owners Association and leaseholders.

* Take notes for PM during meetings with OA or stakeholders

* To work in conjunction with all internal departments and lead on internal processes to deliver client KPI s.

* Support with administration of insurance claims

Requirements

* Must have Proven experience in a junior residential property management role (minimum 2 years

* Must have Leasehold experience

* Excellent communicator written and verbal

* Excellent communicator written and verbal

* People collaboration and communication skills

* Proven experience in a junior residential property management role (minimum 2 years)

* Understanding of residential leases

* Understanding of statutory regulations including requirements under Landlord and Tenant Act

* Understanding of corporate structure and Client involvement

* Discretion and sensitivity in dealing with confidential matters

* Detailed understanding of RICS Service Charge Codes, Professional Statement, and regulations

* Strong IT Skills

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Technical Quality Manager

Hybrid role; working on our development sites, from our office at Liverpool Street, London and from home

Permanent, full time (37.5 hpw)

circa £40,000 - £45,000 per annum (depending on experience) plus great benefits including Health Cash Plan plus car allowance of £4609 per annum based on mileage

Home, a place where you belong

We have a brilliant opportunity for you to join us as Technical Quality Manager, working as an integral part of our project team before and during the construction phase for our new homes programme.

You’ll manage the technical quality of our schemes in the South region working collaboratively with our Development and Delivery colleagues, advising on the technical and quality aspects of the design, specifications and standards, as well as carrying out regular inspections. If you’re looking for a role where you can grow with us and are passionate about delivering high quality homes, then this is the place for you…

Typical day as Technical Quality Manager

• Driving technical design and quality of our schemes through reviewing documentation and drawings as sufficiently describing the works and meeting Building Safety requirements, providing technical sign off where required.
• Managing inspections and reporting at key build stages (including up to handover and at the end of the defect liability period), referring to plans, photographing works, taking measurements and checking materials.
• Attending pre-construction site meetings and other technical project meetings to provide technical and quality input.
• Ensuring homes are delivered on time and programme risks managed, working closely with project teams, carrying out regular reviews on contractors’ progress of works against programmes and providing advice on handover dates and program risks.
• Regular monitoring and recording of inspections by Building Control and NHBC/Warranty, tracking issues raised and ensuring they are rectified. Supporting the teams to hold contractors to account for quality, workmanship and safety on our construction sites at all times.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for a top ten Great Place to Work in the UK Employer!

You have

• Experience of the full development process with a residential developer, contractor or consultant in the construction or housebuilding industry. You’ll have a good technical knowledge in identifying defects, snags and general construction quality in new homes.
• An up-to-date knowledge of regulations, codes and standards, including materials, trades, methods and legal requirements.
• Hold a relevant degree (or equivalent professional experience) alongside a professional accreditation such as RICS, CIOB, ICWCI, RIBA or equivalent or be working towards this.
• As safety is of paramount importance, a detailed understanding of Health & Safety regulations, with experience of ensuring sites and assets remain safe. You’ll hold, or be prepared to work toward, a site safety accreditation such as CSCS or equivalent.
• You’ll have a good eye for detail, be a great influencer, with a good understanding of the external environment and our place within it.

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details

• Full time, 37.5 hpw Monday to Friday (we’re open to agreeing a work pattern with you).
• This is a hybrid role, working on our development sites, from one of our national offices, and from home.
• A full current driving licence and access to a vehicle for work, we’ll pay for your mileage.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (includes bank hols and a “me day” to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Generous pension scheme with life insurance of 3x salary. See our full range of benefits on our website.

Find out more

Click APPLY NOW to see our Technical Quality Manager job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

We are excited to be recruiting on behalf of our client, a prestigious foreign bank based in the heart of Central London, for a Regulatory Reporting Manager. This is a fantastic permanent opportunity for a skilled professional to take the next step in their career, working in a dynamic environment with a competitive salary of up to £90,000 and a comprehensive benefits package.

Why Join?

This role offers the chance to work closely with senior leadership, including the CEO and Head of Finance, while leading the bank's regulatory reporting function.

As aRegulatory Reporting Manager,you'll be part of a collaborative and forward-thinking team that values innovation, continuous improvement, and professional growth.

You will be responsible for:

- Regulatory Reporting Leadership: Take ownership of preparing and submitting reports to the FCA, PRA, and Bank of England, ensuring compliance with all regulatory requirements.

- Strategic Collaboration: Work directly with the CEO and Head of Finance on strategic initiatives, financial planning, and high-impact projects.

- Governance and Financial Controls: Oversee financial controls and governance activities, including the coordination of monthly meetings and tracking of process control issues.

- Client and Stakeholder Engagement: Address client queries and enhance reporting procedures to meet the needs of internal and external stakeholders.

- Statutory Accounts and Reporting: Support the production of annual UK statutory accounts and prepare financial data for Board presentations.

- Performance Management: Manage internal reporting processes, track performance against business plans, and provide insightful variance analysis.

- Process Automation: Drive automation initiatives to streamline reporting processes and improve operational efficiency.

- Leadership and Development: Lead and mentor your team, conducting regular 1-2-1s, performance appraisals, and providing professional development opportunities.

- Global Collaboration: Work with international affiliates to share best practices and contribute to global projects.

What we're looking for:

- Previously worked as aRegulatory Reporting Manager, Regulatory Reporting Analyst, Regulatory Reporting Specialist,Regulatory Reporting Accountantor in a similar role

- Regulatory Reporting: Experience with FCA, PRA, and Bank of England submissions.

- Technical Skills: Advanced Excel and process automation.

- Leadership: Proven team management and mentoring experience.

- Financial Controls: Strong governance and UK statutory accounts expertise.

- Collaboration: Worked with senior leadership and global teams.

- Communication: Excellent stakeholder engagement inmulti-cultural environments.

- ACCA, CIMA, or equivalent professional accounting qualification (preferred).

What's on offer:

- Competitive Bonus Scheme

- Private Medical Insurance

- Generous Pension Contribution

- Life Assurance

- Gym Membership

- Season Ticket Loan

- Optical Reimbursement

- Flexible Working Arrangements

Apply now for this exceptional Regulatory Reporting Manager opportunity to work with a dynamic team and further enhance your career.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

- Location: Central and Greater London
- To Start: Easter or September 2025
- Contract: Permanent, Full-time
- Salary: Inner London MPS/UPS inc. TLR or Leadership Scale

Are you an experienced or aspiring Head of Department (Secondary Teacher) in London and looking to secure your next permanent job?

We are recruiting on behalf of secondary schools and academies across London. Exciting opportunities are available for both Head of Department and Teacher roles in various subjects. These positions are offered in Mainstream Secondary, Independent, and SEND schools and academies.

Subjects include: Maths, Science, ICT, English, Humanities, Social Sciences, PE and MFL

The benefits of working with Hays for permanent roles are:
- Priority access to our partnership clients for whom we exclusively manage their permanent advertising
- Competitive salary and benefits packages
- Supportive and collaborative work environments
- Opportunities for career advancement and professional development opportunities
- Access to free Hays online training programmes including annual safeguarding training
- A local office and local schools to work in

About us:
Hays Education is part of Hays Specialist Recruitment - the UK's largest and most successful specialist recruitment group. Our Education division has 33 offices nationwide and is unique in having a dedicated permanent recruitment division that was established 8 years ago and works in exclusive partnership with over 200 schools within the state and independent sector to facilitate all permanent vacancies from initial advert to appointment. Each year we help place more than 500 teachers. Hays Education works in exclusive partnership with schools locally on a permanent basis, giving you immediate access to some of the most sought-after positions in the market.

How to Apply:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Francisca Márquez Arenas at Hays now. If this job isn't quite right for you, but you are looking for a new permanent position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

NWL Procurement Services (“NWLPS”) is part of Central London Community Healthcare NHS Trust, and provides procurement and supply chain management services across all members (“NWL Members”).

Determines and implements the commercial legal strategy acting as a business partner to the NWL PS function.

Provides a dedicated legal service within NWL PS in response to specialist procurement and contractual matters.

Undertakes factual investigation of commercial and procurement claims acting as an internal and independent reviewer of procurement challenges and liaise with external legal counsel if required.

Drafts legal documentation, policies and procedures and searches legislation and precedent to support the organisation on governance matters.

Provides training on new legislation and speciality issues, and contributes to the wider team’s knowledge transfer.

Acting as advisor to NWLPS, Finance Directors and other stakeholders at all levels, on all legal matters in relation to commercial law, contracting, competition, regulation, procurement, Information Governance and GDPR.

Legal Advice
The post holder will provide a legal advisory service associated with specialist procurement and commercial legal advice. They will provide independent, expert advice and support relating to statutory and legislative compliance and interpretation of Standing Orders, Standing Financial Instructions, policies with wider organisational impact and other directions and guidance.

To take responsibility for the purchase of external legal services as appropriate and instruct external legal counsel on an as needed basis and to oversee and manage outsourced casework.

Governance
Lead on governance and compliance activities by heading the governance group within NWL PS to embed best practice and ensure compliant processes are created, followed and embedded within NWL PS and its Clients. Ensuring compliant processes are followed to ultimately minimise and mitigate risks and ensure best value for money is achieved within the legal framework.

Commercial and Contracts
Review high value, high complexity contracts taking into account the requirements of relevant internal clients, provide professional assistance with the preparation, review and risk assessment of commercial agreements

Leadership, team development and networking
Ensure key relationships with other legal and procurement professionals and internal and external stakeholders. Be responsible and lead the procurement teams effectively in best practice, coaching, mentoring and performance management of legal team.

Just as we care about our patients’ well-being, we care about yours!

We can offer you:
• A comprehensive induction into the community service followed by a local induction to introduce you to the role
• Car lease scheme(only available for Band 5 and up)
• Flexible working options
• Annual travel card loan
• Training, support and development in your career

To have a full look at our benefits and what it’s like working for us please go here:https://www.clch.nhs.uk/job/pay-and-benefits



**Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.**


This advert closes on Sunday 24 Nov 2024

Ensure that fit for purpose systems, policies and procedures are in place for the provision of Bank and agency staff in all areas of the Trust, with ongoing reviews. Develop and nurture positive relationships with managed services, third party suppliers, procurement, other agencies and stakeholders to bring rigour and appropriate scrutiny to the management of temporary staff. Oversee and support the management of the contract with the Trusts outsourced partner/s for the management of temporary staffing, both medical and non-medical; ensuring identified savings are delivered in contracted timescales, while ensuring the Trust is responsive to the managed service and other outsourced partners requirements. Through the managed service provider and outsourced partners, monitor the performance of agencies to ensure quality and governance standards are met in relation to recruitment practices, professional registration, appraisal, statutory and mandatory training, professional development and performance management of their workers. Support the retendering process to procure bank and agency services in conjunction with the Procurement Department. To lead the Trusts operational work to reduce agency usage and spend across all services to meet the Trusts annual agency spend objectives including driving migration of workers from agency to bank and supporting bank workers to substantive contracts, ensuring optimal use of temporary staff, reducing expenditure and ensuring value for money. To work across the system, including the ICB, to ensure that the Trust leads and participates actively in this work to achieve efficiencies and share best practice; Attend monthly and quarterly contract meetings with the Trusts managed service provider and outsourced partners to review and create ongoing actions to ensure staff staffing and quality is maintained, while reducing premium spend through bank and agency work. Sharing updates to support board level regular updates. To be the contact in relation to temporary staffing with NHS Improvement and any other of the Trusts regulatory bodies; Responsibility for all reporting (internally and externally) of temporary staffing with the Trusts Managed Service, outsourced partner and Trusts workforce information team; In conjunction with Workforce Information, collate, interpret and present a range of complex management information relating to the use of Bank and agency staff regularly and on an ad-hoc basis (i.e. fill rates, shift breakdowns, spend etc). Interrogate and analyse temporary staffing reports to identify more efficient ways of driving out unnecessary cost. Support with writing and presenting board level reports on bank and agency expenditure for all staff groups, identifying trends, actions and improvements. Ensure that systems, policies and procedures are in place for the provision of Bank and agency staff in all areas of the Trust. Working closely with our partners to understand the diverse needs of the Trust to manage the Managed Service and outsource services correctly Maintain clear and creative communications about the Trusts approach to temporary staffing on our intranet and externally and attend meetings as appropriate as the technical expert; Through the Managed Service and outsourced providers, ensure robust processes of approval and escalation for use of agency staff in line with NHS Improvement best practice guides, working closely with Services and procurement to drive compliance with NHS Improvement agency rules regarding price caps and frameworks. To be responsible for identification of and then raising identified risks to the Associate Director of People & OD, the agency project groups, and helping senior leaders and managers to develop their own solutions for these risks; Completion of all Freedom of Information Requests in relation to area of responsibility. Ensure all advice and the administration of temporary staffing for the admin and clerical staff group is undertaken for the Trusts requirements. To engage, communicate and work closely with the teams involved in the contract (Finance, People & OD, Procurement, Operational teams, Rostering team); To be the primary expert support to the Trust agency project groups; To be the HR expert in relation to the impact of IR35 and any subsequent legislation that impacts on agency workers, liaising closely with key stakeholders; To engage with external stakeholders, including other local NHS Trusts, to ensure the Trust shares best practice. To promote consistency of practice informed by examples of good practice external to and around the organisation; To ensure the effective planning, monitoring and coordination/management of the Trust's temporary staffing agenda with the external provider; Promote corporate and local induction programmes for temporary staff, maintaining close scrutiny of third-party suppliers with regard to Corporate expectations for personal development and statutory training compliance. Develop strategies in conjunction with other managers that promote a positive employment experience for Bank staff and agency workers.

**Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.**