Total 673 Manager job vacancies in Guildford, Surrey, gu1 3aa

Package Description: Shift Details: varied At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Manager. ABOUT THE ROLE Your focus as Customer Service Managerwill be to support the General Manager by taking the lead on the sales process and coordinating all admissions and discharges with the Home Administrator. Other responsibilities will include: Greeting people politely and professionally whether in person or by telephone. Ensuring Front of House team answer the phone in line with company policy. Managing the process of show rounds and train staff team to manage to the expected standard. Undertaking competitor analysis to ensure accurate data within the local market. Supporting the General Manager to implement local marketing strategy. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must: Have experience in a previous administration role, sales experience is preferred. Possess effective interpersonal skills and professional telephone manner. Be confident in leading, training and supporting a small team of Customer Service Advisors. Have strong customer relation skills. Be able to prioritise and manage own workload. ABOUT AVERY As one of the largestproviders of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other. Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice forresidents and employees. Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Shepherd Neame is on the lookout for a Bar Team Leader with bundles of energy and enthusiasm to join us, so if you have experience of leading a team in a fast paced customer focused environment and you are looking to carve out your career in the hospitality industry; this may be just the job for you.

Guildford’s longest-running live music venue, the Star Inn brings together beautiful beer and brilliant bands for one of the best pub experiences in town. The 16th century pub has been entertaining the locals for more than 400 years - showcasing some excellent acts including the Stranglers, who performed their first ever gig here. With a real fire, an intimate courtyard garden and three floors full of snug and cosy corners, this is one of the best pubs in Guildford.

At Shepherd Neame we know that first impressions count, so as an ambassador for our brand, this role will see you supporting the management team, undertaking duty manager shifts and responsibilities and you will lead and develop our team to deliver an excellent level of service to our customers at every opportunity.

If you haven’t got any previous hospitality experience please do not worry, so long as that you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.

WHATS IN IT FOR YOU?

• Competitive hourly pay rate
• A share of tips in addition to your hourly pay
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and special offers hub on 100's of high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• The opportunity to develop & move within our pubs, the Brewery & Support Office
• Flexible working hours

Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

What skills and experience we're looking for

The successful candidate will have the following essential qualifications, experiences, skills and qualities:

Experience

• Possess a degree or equivalent qualification
• Experience working in communications and/or marketing roles
• Strong understanding of the core principles of communications and marketing
• Strong understanding of social media
• Ability to create content for multi-channel use
• Experience of working with external companies/agencies (managing third party relationships)

• Experience of line managing
• Experience of working effectively as a part of a team
• Experience of building strong relationships with internal and external stakeholders and managing their needs.
• Experience of capturing and executing ‘customer’ feedback (in this case students/staff/parents)
• Experience of producing and managing a budget
• Excellent IT skills including Microsoft 365 and experience using creative tools eg Canva

Personal Skills

• Excellent communication and interpersonal skills
• Enthusiasm, energy and flexibility

• Understanding and empathy with the pressures that students and staff operate under
• Well organised, able to prioritise and delegate effectively
• Committed to high standards with strong attention to detail
• Collaborative working/understanding and building relationships
• Ability to be forward-thinking and creative
• Flexible and adaptable – willing to learn and move with new technologies
• Regularly demonstrates initiative and continuous desire to improve

• Proactive, self-starting and able to manage own time

Desirable

• Marketing accreditation
• Design capabilities (including use of appropriate design programs)
• Copywriting experience
• Have previous experience of working in a school, college, educational environment

What the school offers its staff

Health and Wellbeing Benefits

• Access to the College gym staffed by a Personal Trainer
• Free Flu jabs, access to NHS health checks on site and support from a Health and Wellbeing Co-ordinator
• Employee Assistance Programme available 24/7 for in the moment support and counselling as well as signposting services
• In house canteen providing inexpensive and delicious hot and cold food, including a Starbucks and Costa franchise
• Weekly and termly social activities, including football, choir, outings and summer and Christmas events
• Cross College mentors for new staff
• Strong investment in training and development with a dedicated Staff development and wellbeing Lead who support induction, identifies and addresses staff training needs

Financial Benefits

• Enrolment in well funded schemes with generous Employer contributions
• Cycle to work scheme
• Free car parking and access to onsite EV chargers
• Financial wellbeing scheme with access to advisory services
• Discounted gift vouchers
• Discounts at many high street retailers via a Byond card

Further details about the role

JOB DESCRIPTION

Job Title: Communications & Marketing Manager

Line Manager: Assistant Principal - Communications

Summary of Job

To lead College communications and marketing activity, supporting the AP in executing the Communications Strategy. To create and manage the overall communications calendar covering all college channels, touchpoints and audiences. To lead the execution of all college communications including parent/student comms, internal comms, social channels and external marketing materials. To work closely with the digital team in maintaining and evolving communications tools. To act as a brand guardian of the College, protecting and maintaining the core brand identity. To line manage the College receptionist and administrators.

Responsibilities

To lead and manage College communications and marketing activities including:

Communications

• To support the Assistant Principal, Communications in developing and implementing the communications strategy
• To produce and manage an annual communications plan and corresponding communications calendar incorporating all College channels, touchpoints and audiences. This should include all owned channels, and paid media where appropriate
• To be the primary contact for all student and parent communications distributed by the College
• To support the Assistant Principal, Communications in ensuring internal communications are optimized and constantly seeking ways to improve
• To implement a process for gathering regular feedback from staff, students and parents on College communications, and make recommendations for improvement to SLT
• To work with the Digital and IT team to monitor and update the communications tools (portals) in relation to feedback
• Work with the Admissions Manager and Digital Marketing Officer to develop a comms plan specifically targeted at prospective students

Marketing

• To work with the Digital Marketing Officer to develop a social media strategy, with a view to growing our channels and defining key roles per platform
• To create bespoke content for our social channels, and support in development of content for our website and wider marketing materials. Maintain an asset bank of photography, videography and other content for future use
• To keep records and regularly audit Departmental activity on social media
• To work with the digital marketing officer to set up, test and report on campaigns across social media and extend reach to potential students, influencers and stakeholders
• To build strong relationships across the college in order to keep updated on news, stories, events etc. with which to populate the social calendar, website and news bulletins
• To work with the wider Marketing, Admissions and Events team to create marketing materials in support of key college dates/events e.g. Open Days, Careers Fairs, School Liaison.
• To be the logistics lead for Open Evenings which run twice per year.
• To work with the Student Union on a community outreach programme in order to build positive sentiment, and provide good news stories
• To measure the effectiveness of marketing activity, working with Digital Marketing Officer.
• To take a key role in promoting and protecting the College’s visual and written identity, ensuring it is reflected consistently across all channels, touchpoints and communications across the College
• To liaise with external providers (e.g. printers, design agencies) to ensure value for money in contracts, working with AP

Admin

• To line manage the College Receptionists and Communications Administrators, and ensure they are always fully briefed on outgoing communications to support their frontline communications
• To ensure that the administration of the College works efficiently for the maximum benefit to students, staff and parents as well as other stakeholders
• To support the Comms Administrators in adoption and execution of the Comms Strategy.
• To manage the admin budget with oversight of the Assistant Principal, Communications

Additional Responsibilities:

• To support the wider team when required e.g. reviewing application forms
• To occasionally attend key events out of hours e.g. Open Evenings, Concerts, performances etc.
• To be willing to work on occasional evenings to assist with College/School Liaison events
• To be available to work in A Level and GCSE results weeks to deliver results comms activity
• To actively seek to maintain and extend expertise in appropriate areas and pursue relevant training
• To demonstrate an awareness and commitment to safeguarding, equality diversity and inclusion, health and safety and data protection, in line with College policies
• To do other tasks as reasonably requested by the Principal from time to time

This job description may be varied according to the needs of the College from time to time.

Last review date: September 2024

Review carried out by: Principal and Assistant Principal Communications

Commitment to safeguarding

Godalming College is committed to equality of opportunity and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff and volunteers to share this commitment. Candidates must complete a College application form, may be subject to online searches and are required to complete a self-declaration of their criminal record/information that would make them unsuitable to work with children. It's a requirement for all successful candidates to apply for an enhanced DBS in addition to referencing & qualification checks. The College’s Safer Recruitment, Data Protection and Safeguarding and Child Protection policies are on our website.

** Property Manager **

IMMEDIATE START

• £30k-£38k based on exp
• Based in Ripley, Surrey
• The role will be full time 9am to 5pm role based at the office with occasional off-site visits

PREVIOUS EXPERIENCE IN LETTINGS/PROPERTY IS ESSENTIAL

Our client based in Ripley, Surrey, within the property/lettings industry, has a fantastic opportunity for an experienced Property Manager.

You will be working for a well-established, family run, letting business, covering a portfolio of rental properties.

The role will be administrative based as well as client facing, so exceptional customer service and communication skills is required.

Key duties include:

• Agreeing rates
• Dealing with calls / bookings / viewings
• Liaising with tenants / guarantors/ contractors - first point of call
• Overseeing all maintenance work and warranty repairs
• Database and inventory management
• Overseeing all Tenancy management
• Property inspections on site - plan and diarise
• Ensuring all properties meet regulatory requirements
• Supporting with all day to day office administration and ad-hoc duties

This is great opportunity for someone looking for an autonomous, varied and hands on role.

You will have excellent MS Office skills - excellent Word, Excel and Outlook is a MUST!

A strong communicator with a proactive approach is a must as you will need to chase people and tasks to completion - not wait to be chased. A high degree of organisation to manage time and tasks is also essential and good attention to detail is a must.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Shepherd Neame is on the lookout for a Bar Team Leader with bundles of energy and enthusiasm to join us, so if you have experience of leading a team in a fast paced customer focused environment and you are looking to carve out your career in the hospitality industry; this may be just the job for you.

Boasting an enviable location on the banks of the River Wey in Guildford, Surrey, the Britannia is an award winning Shepherd Neame pub that serves up fine food, drink and family-friendly hospitality at the heart of town. It’s both a popular spot for locals and a great base for visitors - with the town’s top attractions and historic cobbled High Street just a stone’s throw away.

At Shepherd Neame we know that first impressions count, so as an ambassador for our brand, this role will see you supporting the management team, undertaking duty manager shifts and responsibilities and you will lead and develop our team to deliver an excellent level of service to our customers at every opportunity.

If you haven’t got any previous hospitality experience please do not worry, so long as that you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.

WHATS IN IT FOR YOU?

• Competitive hourly pay rate
• A share of tips in addition to your hourly pay
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and special offers hub on 100's of high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• The opportunity to develop & move within our pubs, the Brewery & Support Office
• Flexible working hours

Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

What skills and experience we're looking for

Head of Modern Foreign Languages – French with Spanish

Pay MPR/UPR + TLR 2.2*

Contract Type Permanent, Full Time or Part Time

Job Description Head of Department

Reporting to Member of SLT

* Possibility of 1-year R&R to aid moving to the area for the right candidate

Woking High School is a high achieving school with Academy status. We have an outstanding team of staff who are all committed to developing our students as individuals. All students are challenged to achieve their best. The Ofsted inspection of December 2019, which judged the school to be good, noted that, ‘Pupils say that the school feels like a family. The curriculum is ambitious and well designed, with strong academic and vocational elements’’. Woking High School has strong routines in places across the school to support student learning, this includes high expectations of student behaviour and excellent pastoral support, enabling students to achieve their potential.

This is an opportunity for an excellent practitioner who is innovative and committed to raising the attainment of our learners though the design and development of a creative and engaging curriculum. The focus of the post will be to lead developments within the Modern Foreign Languages Department.

The successful applicant will be a suitably qualified teacher or leader who is:

• A passionate practitioner who believes that education empowers not just the students, but staff.
• An excellent practitioner with an outstanding record of success.
• Able to lead the development of good practice.
• Knowledgeable about Teaching, Learning and Assessment.
• Committed to raising performance through rigorous monitoring and review.
• An aspiring senior school leader.

Application packs can be downloaded from our websitewww.wokinghigh.surrey.sch.ukor requested from Mrs Alison Search, HR Manager on the below telephone number. You are welcome to telephone the school on 01483 716884 for an informal discussion about the role.

If you are interested in this position, please apply as soon as possible as interviews will be held upon receipt of suitable applications.

Woking High School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of the requirements of KCSIE, all roles are subject to online checks including Social Media. These are carried out by a 3rd party – https://www.sp-index.com/. By applying for this role, you agree to these checks being carried out and your data being processed by SP-Index. The successful candidate will be required to undertake an enhanced DBS check.

Woking High School is committed to providing all staff with continued professional development to support and develop them in their careers.

What the school offers its staff

TLR 2.2

Commitment to safeguarding

Woking High School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of the requirements of KCSIE, all roles are subject to online checks including Social Media. These are carried out by a 3rd party – https://www.sp-index.com/. By applying for this role, you agree to these checks being carried out and your data being processed by SP-Index. The successful candidate will be required to undertake an enhanced DBS check.

A premier care home in Bridlington, right on the doorstep of the scenic Yorkshire Coast, is now looking for a Registered Nurse well-versed in care home management (as Manager or Deputy) to join the team as their Registered Manager.

Located in a quiet, convenient area close to both the town centre and the beach, the home is led by a group consistently rated one of the UK’s best for quality and resident experience.

As Registered Manager, you’ll have full autonomy in managing the home’s operations, with the benefit of additional support, resources, and infrastructure available from such a well-established network. You’ll focus on assuring safety, regulatory compliance, and an excellent home living experience while staying committed to continuous development, meeting and surpassing evolving needs and standards.

This is a great opportunity for a clinical Deputy Manager to step up into a full management role with registration with the CQC, as well as experienced Managers who are perhaps looking for a new challenge in a larger or more upmarket home.

Success in your role will be rewarded through service quality bonuses of up to £10,000, in addition to automatic profit share bonuses that can reach up to 100% of your salary and of the sector’s best packages for professional recognition and wellbeing.

This is a permanent, full-time position for a clinical Nursing Home Manager.

Person specification:

• (Essential) Recent experience as a Registered Manager or Deputy Manager for a care home, with positive inspection results (ratings “Good” and above) during this time
• (Essential) Experience managing care homes with 40+ bed capacity
• (Essential) Experience managing care homes with at least 50% private occupancy
• (Essential) Sound practical knowledge of elderly and dementia care
• (Essential) Registered with the CQC as a Registered Nurse (RN Adult / RMN / RNLD)

Benefits / enhancements include:

• Automatic enrolment into profit share scheme, with the opportunity to earn up to 100% of your salary in bonuses
• Quality bonuses up to £10,000
• Company pension scheme (8% ER)
• Reimbursed NMC renewal fees if applicable
• Substantial learning & development opportunities
• Extensive range of holiday, retail, and leisure discounts
• Life insurance coverage
• Health and wellbeing assistance programme
• Recognition awards
• And more!

Full-Time, Permanent

Applications are invited for the post of Research Contracts and IP Manager in the Research Contracts team within Research and Innovation.

This is a key role for the University, focusing on enabling the delivery of the University’s strategic plan and its commitment to challenge-led research and partnership. Reporting to the Head of Research Contracts, the Research Contracts and IP Manager is one of a team responsible for the efficient and effective management of the University’s academic research income and intellectual property portfolio.

This is an exciting opportunity for an experienced professional with significant experience of the drafting and negotiating of research related agreements and intellectual property agreement and preferably some experience of supporting the commercialisation of research outputs. You will have excellent interpersonal skills and be a team player with the ability to think and act independently.

In return we offer a highly competitive rewards and benefits package including:

Generous annual leave entitlement
Training and Development opportunities
Pension Scheme with generous employer contribution
Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing
Free parking

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk

Please quote the reference: 0924-279

Closing Date: 23:59, 22 September 2024

Interview Date: To be confirmed

Proud member of the Disability Confident employer scheme

Right to work: Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.

Full time, Permanent

As the Internal Communications Manager (staff) at Royal Holloway, University of London, you’ll be passionate about crafting and implementing strategic employee communication and engagement initiatives. This is a fantastic opportunity to develop and deliver creative, informative, and engaging communications across the University, aligned with its values.

This role will focus on leading and implementing strategic communications and employee engagement events, collaborating with various stake holders across the University, and is aligned with communications for students as part of the Internal Communications team.

Working with the Head of Internal Communications, you will lead on the development and delivery of engaging staff facing communication campaigns, manage the core staff communication channels, and be accountable for the development, delivery, and evaluation of an annual engagement and communication plan, as well as crisis communications and managing communications for internal reputational risks.

You will be a creative, proactive and proven networker, have experience in internal communications, and you will have a track record of developing, delivering, and measuring the success of communication and engagement plans.

The Royal Holloway Recruitment Team can be contacted with queries by email at: recruitment@rhul.ac.uk

Please quote the reference: 0924-266

Closing Date: 23:59, 13 October 2024

Interview Date: Tuesday 5 November

Proud member of the Disability Confident employer scheme

Catch 22 are working with a property investment and management company who are seeking a dynamic Facilities Manager to oversee the hard services on a large retail and office space in Leeds City Centre.

This is an excellent opportunity for someone looking to grow and progress their career in Facilities Management with a company that can support and develop you on that journey.

Key Responsibilities:

• Oversee the overall management of maintenance activities in a retail centre and office space, managing contracts covering areas such as M&E services, landscaping, and other outsourced services.
• Hands-on supervision of PPM's and repair work to ensure standards are met, including the ability to "roll sleeves up" when necessary.
• Responsible for Health and Safety compliance, policies and procedures - IOSH/NEBOSH preferred.
• Supervise contractors and review Risk Assessment and Method Statements for on-site work.
• Prepare and review reports and ensuring accurate records on CAFM system (Horizon).
• Conduct tenant inspections and site visits, maintaining strong relationships and communication with stakeholders.
• Manage small budgets and contribute to the tendering process with a strong commercial understanding.
• Lead and oversee the work of the Assistant Facilities Manager, providing guidance and support.

This is a permanent 40 hour contract with a salary of around £35,000 but open for the right candidate.

If interested in this role, then please apply or contact Laura on Laurahastings@c22.co.uk or call 0113 242 8055 for more information.

This role has a starting salary of £40,296 per annum, based on a 36 hour working week.

Do you have the skills, experience and passion for leading health and social care teams responsible for intermediate care? If so, then you may have the ambition and drive to join our Reablement Team as an Assistant Reablement Manager! We are looking for an enthusiastic individual to oversee the day-to-day running of our Surrey Heath Area Reablement Service. This will involve supporting the Reablement Service through a period of transformation to make Reablement available to more residents in Surrey, supporting our guiding mission: 'No-one left behind'. Our Reablement Service operates a hybrid working model, with an expectation to work from the office at least 2 days per week to promote collaboration and good working relationship within teams and other stakeholders. Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependants leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the Team The Reablement Service is part of the Adults Wellbeing and Health Partnerships directorate. We are a multi-disciplinary team who, provide short term support for up to 6 weeks, to people usually in their own homes to promote independence and choice for people by helping them work towards their reablement goals as set out in their support plan. Our aim is to help improve people's quality of life, maximise long term independence and enable people to remain or return to live in their own home within the community. We are an Occupational Therapy-led service and our community workforce includes Occupational Therapists, Specialist Workers, Team Leaders, Integrated Reablement Workers and Reablement Assistants. All roles work in a way that seeks to improve people's lives by working on their strengths, rather than their weaknesses, and making use of the community and networks around them, as well as local authority-provided services. We work closely with some private providers across Surrey who are part of our Collaborative Reablement Service (CRS). CRS is an extension of our Reablement Teams - by having CRS partners we are able to have more capacity to support more Surrey residents. About the Role Joining us as an Assistant Reablement Manager, you will be doing something that really matters. Leading a team that work within people's homes, supporting people to regain or acquire new daily living skills and maintain their general wellbeing in line with what is important and meaningful to them, enabling them to live a more independent and fulfilled life. We are looking for an individual with enthusiasm to lead our Surrey Heath Area Reablement service. You will be responsible for staff who deliver front line community services seven days a week, 365 days a year, ensuring high quality care is delivered in accordance with Care Quality Commission (CQC) standards and current legislation. As an Assistant Reablement Manager, you'll work closely with the Area Occupational Therapist and have direct line management responsibility for Team Leaders as well as overseeing the entire team. Your leadership will align services with organisational strategy, emphasizing a strength-based approach to maximize people's independence. Additionally, you'll monitor care quality, handle operational HR matters, and ensure efficient service operations meeting performance targets. We are looking for someone who has a real passion to help others, will be able to deal with sensitive, and sometimes difficult situations to achieve the very best outcomes for the people we support, and has excellent interpersonal skills with good negotiation and influencing skills, and the ability to maintain effective working relationships at all levels. Shortlisting Criteria To be shortlisted for interview for this position your application will clearly evidence:

• You hold or are willing to work towards a relevant level 5 or above qualification in health and social care management.
• Experience of leading health and social care teams responsible for intermediate care.
• Good knowledge of CQC regulated activity.
• Ability to lead a team and use supervision to improve personal performance and practice of junior staff.
• Competency in a range of IT tools including MS Office and database management systems.
• Satisfactory DBS clearance will be required.

Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long-term health condition to enable them to fulfil the requirements of the job. The job advert closes at 23:59 on 13/10/2024 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit.

Lead Digital Portfolio

DWP. Digital with Purpose.

DWP have been undertaking an ambitious technology transition over the past few years, and there is still a long way to go.

Join us a Lead Digital Portfolio Manager, overseeing multiple projects so that your portfolio delivers optimal outcomes, contributes to the department's aims, and deliver against our Digital Strategy.

We'll look to you to set standards for delivery, assurance and financial planning processes, identifying KPIs and OKRs to determine if we're delivering on target and to budget.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

You'll help change the face of public services used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Delivery. Work. Projects.

As a Lead Digital Portfolio you will oversee a portfolio of digital initiatives.

You will lead a team of portfolio managers, and work closely with senior stakeholders to ensure the delivery of value-driven digital solutions.

You'll influence the Senior Leadership Team, including the Director and Deputy Directors, and provide updates on portfolio progress, manage risks, and ensure governance across all projects.

You'll be the escalation point for application issues, collaborating with other business and technical teams to assist with the development of ongoing reliability, performance, and support.

You'll track KPIs, and addressing any strategic challenges and underperformance.

If we need organisational change, particularly in team restructuring, onboarding of new hires, and adapting to evolving portfolio requirements, you'll step up.

You'll be working alongside a Business Manager to ensure effective management of resources, including budget and staffing.

You will need the skills to:

• Lead large-scale digital portfolios within a complex organisation.
• Operate at a senior level including drafting Board level papers, reporting and influencing up to Senior Executive level.
• Develop and implement organisational governance, financial and assurance frameworks including taking accountability for and delivering critical improvement activity to strengthen and comply with existing governance and assurance controls.
• identify and respond to complex issues, using excellent stakeholder managements skills and appropriate methods to unblock and resolve.
• Analyse and interpret multiple data sets to create board level reports and positively influence board level stakeholders, demonstrating highly developed interpersonal and strong communications and presentation skills to tell a compelling story.
• Build successful relationships across organisational boundaries with diverse senior stakeholders using strong leadership and communication skills to build, manage and influence key strategic relationships.

You should also have a recognised Portfolio or Project Management qualification such as:

• Management of Portfolios (Foundation & Practitioner)
• Prince2
• Portfolio Management Institute

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Blackpool and Newcastle-upon-Tyne. whichever is most convenient for you.

Hybrid Work: We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team.

Pay: We offer competitive pay of up to £89,995

Pension: You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £20,000

Holidays: You'll get a generous leave package starting at 26 days rising to 31, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

Our broad benefits package is built around your work-life balance and includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities.

Process.

Stage 1: Application

Stage 2: Interview

We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES.

Click apply now to see the full job description and get started with the next step in your career at DWP Digital.

What skills and experience we're looking for

What we are looking for

- An excellent classroom practitioner.

- Excellent leadership and communication skills.

- Be enthusiastic and committed to working as part of a team.

- Be passionate about the students’ learning and welfare.

- Be keen to be part of the wider school community, participating in extra-curricular clubs.

What the school offers its staff

GLF Schools Employment Offer

GLF Schools has a generous employment offer, which allows all our colleagues to Grow, Learn and Flourish

- Access to our highly competitive Local Government pension

- Flexible working options

- Generous holiday allowance

- Work life and family friendly policies

- Employee wellbeing initiatives

- Access to a staff benefits portal

- Community and collaboration working model

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Dual Site Shop Manager

Walton on Thames

Salary c£30,000 per annum

Are you a passionate retail professional ready to make a difference?

This leading hospice based in Surrey, is seeking a dynamic Dual Site Shop Manager to oversee two thriving charity shops in the local community. The Dual Site Shop Manager role involves co-ordinating all retail activity across two shops in Walton on Thames.

This includes leading a team of sales staff & volunteers to ensure there is an effective workforce in place to achieve shop KPI's and deliver excellent customer service across the shops. The Dual Site Manager will split their time between two shops, accordingly, to satisfy the commercial needs of the business.

Key Responsibilities:

• Maximise Profits: Drive sales and increase income across both locations
• Team Leadership: Inspire and manage staff and volunteers to achieve shop KPIs
• Customer Service Excellence: Ensure first class experiences for all customers
• Visual Merchandising: Maintain high standards of presentation in both shops
• Stock Management: Implement quality control and pricing strategies
• EPOS Expertise: Utilise sales data to make informed business decisions

Ideal Candidate:

• Proven track record in retail management
• Strong leadership and communication skills
• Experience gained working within fashion/clothing retailing
• Proficiency in visual merchandising and shop layouts
• KPI aware and driven

What We Offer:

• Competitive salary
• 27 days' annual leave, plus recognised public holidays - rising to 29 days after 5 years' service and 33 days after 10 years' service
• Training support and development opportunities
• Employee Assistance Programme - promoting staff wellbeing
• Access to blue light card discount
• Access to Pension Scheme
• Opportunity to make a real impact in hospice care
• Professional development and training
• Supportive work environment
• Chance to lead and innovate in charity retail

Join the team and help turn compassion into action.

Apply now to become the charities next Dual Site Shop Manager and drive retail success for a worthy cause!

#CharityRetail #RetailManagement #HospiceCare #RetailJobs #ShopManager

By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.

To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:

Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.

Contact Centre Manager

Hybrid Working - 37.5 hours per week

Based in Epsom.

A bit about the role: Operational management of the contact centre, overseeing the effective delivery of customer complaint handling, resolution, and support for customers who may be experiencing financial difficulties.

Duties:

• Leading and motivating the Contact Centre to optimise performance and encourage professional and personal growth.
• Fostering a positive work environment that encourages teamwork, collaboration, and continuous improvement.
• Overseeing the complaints handling process, ensuring issues are dealt with promptly and efficiently in compliance with relevant regulations and internal policies.
• Supporting the effective management of customers in financial difficulty by championing a customer-centric approach and ensuring high quality levels are maintained across the team.
• Establishing, monitoring and reviewing key performance indicators and service levels for the contact centre team.
• Conducting regular meetings with team members to discuss progress, share updates and plan future actions.
• Liaising with key internal teams, such as Quality Assurance and Compliance, to respond and adapt to changes in regulatory requirements
• Acting as the single point of contact for the Contact Centre for all key stakeholders across the business.
• Leadership of both the complaint handling and the customer collection process.
• Management of team performance, quality, trends identified through root cause analysis and areas of improvement across both services.

Key experience and skills:

• Strong team management skills with a keen ability to coach, mentor and develop staff under a fast-paced regulated work environment.
• In-depth understanding of Consumer Duty and complaint handling regulations.
• Excellent verbal and written communication skills.
• Competencies in project management and cross company collaboration.
• Proactive and self-motivated, able to work productively under your own initiative.
• Ability to develop and maintain strong relationships with team members, promoting an inclusive and positive working environment.
• Strong organisation and time management skills.
• Resilience and flexibility in pressurising work situations.
• Fostering a culture that enables team members to strive and grow.

Benefits:

• Hybrid working pattern is 2 days in the office and 3 days from a location of your choice.
• Pension scheme - matrix of options starting from 0% employee contribution. Increased employee contributions can take the employer contribution up to 15%.
• Bonus of up to 10% of salary per annum based on company performance.
• Life assurance of 10 x salary
• Private Medical cover via Bupa - single, partner/spouse and dependent children
• Income Protection Scheme
• 25 days annual leave plus bank holidays
• Employee Car Scheme
• Flexi Working Hours Scheme (if applicable)
• Employee Assistance Programme
• On site café, restaurant and gym, Perkz (voucher discount site), sports and social club
• On-site parking
• Two Volunteer days per year.

If this all sounds like a place you would like to be a part of, please get in touch with us asap.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.