Total 53 Manager job vacancies in Chippenham, SN14 7HR

Shift Leader at Caffè Nero

At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food.

Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.

What you can expect:

• Brilliant training – no experience is required!
• The opportunity to grow your career and develop personally and professionally.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
• 50% off all handmade drinks and 40% off everything else when you’re off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.
• Via our incentive ‘Nero 90’, our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.

Why choose us?

When you join us, you’re joining a family - whether that’s your team, the regular customers of your café, or the local community. At the same time as giving fantastic service you’ll have loads of fun along the way - maybe a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There’s something for everyone.

The starter rate for Shift Leaders in this location is £11.49 per hour, increasing to £11.66 with service.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!

At Caffè Nero you really can be you, with us.

Proud member of the Disability Confident employer scheme

In a Nutshell

We are actively seeking a passionate and experienced Food & Beverage Outlets Manager. You will manage the day to day operation of the Food and Beverage outlet areas, leading the team to deliver fantastic experiences for our members & guests. These are to include the bar, functions and golf days. You will work operationally as part of the team and constantly strive to evaluate, train and improve the experience our guests and members receive.

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service)
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• Free gym access + where available dedicated classes.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Free downloads to newspapers, magazines and books
• Cycle to work scheme

Lots to do, but lots of fun

• Ensure a truly warm and welcoming experience for all guests and visitors who visit our food and drinks outlets within the golf club.
• Overall day to day management of the Golf Club F&B team ensuring exceptional standards are delivered and maintained
• Manage from the front by running and overseeing shifts. Remaining hands on within the operation
• Competently manage the ordering and control of stock items ensuring availability at all times
• Team management activities to include, employee relations, absence management, training and development and employee engagement.
• Manage rotas and wage costs
• To support SOP’s for your area that can form a training manual for new recruits
• Work with Human Resources to effectively resource the best talent for the business
• Manage cost of sales to ensure maximum departmental profit is achieved
• To optimise opportunities to hit and exceed budgeted targets assisting the Golf Club Manager in forecasting the business in terms of covers and sales figures
• Assisting the Golf Club Manager in creating and executing plans for department sales, profit and staff development

Are you right for us?

Our perfect F&B Outlets Manager will have:

• Strong Food and Beverage background from the golf or hospitality sector
• Proven record as a strong team leader
• Have a passion and strong knowledge for all things food and beverage
• A strong understanding of the high standards that are demanded from a luxury establishment
• Strong communication skills (verbal, listening, writing)
• Commercially astute and financially aware
• Highly organised
• Must be eligible to work in the UK

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.

2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.

3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.

4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

Factory Technical Manager

Chippenham

£60,000 - £70,000

Permanent Full time

Our client are seeking a Technical Manager to join their ready-to-eat production site based in Lacock, Wiltshire. Reporting into the Senior Site Technical Manager, you will be required to strategically manage the technical requirements within the Centre, to achieve the legal, customer, third party and business requirements.

Key Responsibilities – Factory Technical Manager

• To provide direction and support to the EIC QA team, managing and facilitating staff performance and development. Ensuring the departmental structure and skills are developed to meet changing business requirements.
• Coach and guide the wider EIC teams in technical matters helping them make the right food safety, quality, integrity and authenticity decisions
• To develop, manage and facilitate food safety quality management system policies, procedures and SOP’S to meet our of food safety, quality, authenticity and integrity obligations within the EIC site
• To maintain and develop the HACCP system operating within EIC to maintain safe systems and products in line with current legislation, customer requirements and the wider business food safety plan
• Ensure that any changes in product, process or environment within EIC are managed effectively so food safety, quality, authenticity integrity and customer reputation are not compromised
• To ensure that systems operating within the factory are compatible with BRC Global Standards for Food Safety plus customer and third-party requirements
• Manage and continuously improve the EIC factory audit programs such
• Manage and continuously improve the EIC surveillance testing programs
• To ensure that systems are in place to identify non-conformances relating to quality, legality, food safety plus Customer and Industry Codes of Practice and Guidelines on a regular basis. That these are reported to all managers on site and that such non-conformances are corrected within time scales agreed with the appropriate department
• Manage technically led projects assigned to you, this will involve working collaboratively with internal and external stakeholders, ensure that these projects are completed on time as well as meeting internal, customer, third party and legal requirements
• To provide and develop systems for monitoring recording and reporting product quality from both internal and external sources
• To contribute fully to the continuous improvement in business performance as a member of the EIC Management team

Qualifications & Experience – Factory Technical Manager

• Degree qualification in food science or equivalent.
• HACCP Level 4 qualified.
• Food Hygiene Level 4.
• Recognised allergen qualification.
• Must have minimum 2+ years technical / QA Management with exposure to private label retailer customer requirements.
• Extensive practical experience of BRC accreditation, HACCP implementation, facilitation of customer audits and quality system management.
• Previous experience within a chilled, ready to eat manufacturing facility.
• HACCP/Pest Control experience.
• Have technical credibility and be able to demonstrate this internally and with customers.

Benefits – Factory Technical Manager

• Company Pension.
• Cycle to work scheme.
• Free parking.
• On site gym.
• Referral programme.
• Canteen.

For more information on this role, please contact Kieren Provis on 01453 829776, or send a copy of your CV to Kieren.provis@omegaresource.co.uk

Omega Resource Group is acting as an Employment Agency in relation to this vacancy.

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk

Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

In a Nutshell

We are actively seeking a passionate and experienced Food & Beverage Outlets Manager. You will manage the day to day operation of the Food and Beverage outlet areas, leading the team to deliver fantastic experiences for our members & guests. These are to include the bar, functions and golf days. You will work operationally as part of the team and constantly strive to evaluate, train and improve the experience our guests and members receive.

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service)
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• Free gym access + where available dedicated classes.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Free downloads to newspapers, magazines and books
• Cycle to work scheme

Lots to do, but lots of fun

• Ensure a truly warm and welcoming experience for all guests and visitors who visit our food and drinks outlets within the golf club.
• Overall day to day management of the Golf Club F&B team ensuring exceptional standards are delivered and maintained
• Manage from the front by running and overseeing shifts. Remaining hands on within the operation
• Competently manage the ordering and control of stock items ensuring availability at all times
• Team management activities to include, employee relations, absence management, training and development and employee engagement.
• Manage rotas and wage costs
• To support SOP’s for your area that can form a training manual for new recruits
• Work with Human Resources to effectively resource the best talent for the business
• Manage cost of sales to ensure maximum departmental profit is achieved
• To optimise opportunities to hit and exceed budgeted targets assisting the Golf Club Manager in forecasting the business in terms of covers and sales figures
• Assisting the Golf Club Manager in creating and executing plans for department sales, profit and staff development

Are you right for us?

Our perfect F&B Outlets Manager will have:

• Strong Food and Beverage background from the golf or hospitality sector
• Proven record as a strong team leader
• Have a passion and strong knowledge for all things food and beverage
• A strong understanding of the high standards that are demanded from a luxury establishment
• Strong communication skills (verbal, listening, writing)
• Commercially astute and financially aware
• Highly organised
• Must be eligible to work in the UK

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

We have an exciting opportunity for a Warehouse Operations Manager to join our team. As a Warehouse Operations Manager you will be reporting to the Distribution Centre Manager. You will be responsible for all aspects of running a busy, complex operation and managing the day to day relationships with the customer and other stakeholders in order to meet all key performance indicators and exceed customer expectations.

Successful candidates will be required to obtain and maintain Security Clearance 

Why Wincanton?

• Unrivalled salary £40,000
• Monday – Friday 37.5 hours per week
• Generous holiday allowance with the option to buy more
• Retail Discounts – supermarket, fashion, tech, days out, food and drink, home, cinema, travel, sports, music and games, books, health and beauty, leisure, Enterprise rentals
• Extensive training opportunities with funded accredited courses
• Friends and Family Apprenticeships – Not only can you learn and develop new skills, your friends and family can enrol on accredited courses too!
• Cycle 2 Work Scheme
• Holiday Trading
• Healthcare Cash plan
• Dental Cash plan
• Pension Accident Insurance
• Payroll Giving
• Eye Care Vouchers
• Online GP Access
• Hospital Plan
• Death in Service Benefit
• Retirement Courses
• 50% discount on RAC cover
• Discounted Gym Memberships
• Extended Employee Assistance Programme including free financial and legal advice

Day to Day

• Responsible for all Health & Safety on the Site and ensuring full compliance with Company policies and legislation
• Provide strong leadership and guidance to all members of the team and be the escalation point for Team Leaders
• Delivering against targets within the agreed budget
• Knowledge and experience of using Microsoft packages including MS Excel, MS Project and MS PowerPoint.
• Ensuring the development of the team to meet current and future operational needs
• Able to demonstrate strong problem solving and analytical capabilities and conduct deep dive analysis on complex processes
• Good verbal and written communication skills
• Ability to work effectively with a number of stakeholders with various priorities
• Keep senior managers advised of any issues and escalate more serious matters as appropriate
• Ensure site adherence with all Wincanton policies and procedures
• Be committed to continuous improvement of the operation, striving for increased efficiency, productivity and growth
• Promote and work to the Wincanton values – Excellence, Integrity, Passion, Proactivity, Togetherness and Trust
• Work with your team to develop and maintain a positive and engaged workforce
• Responsible for the Facilities Management for the site
• Responsible for the transport management and O license accountability for the site

What will you bring?

• Previous Experience in a similar role
• Able to communicate and inspire all colleagues to achieve a high standard of customer service and productivity
• Organised and structured with a proactive, flexible and "can do" attitude to resolve issues and challenges
• Ability to ensure attention to detail and an accurate and precise way of working
• PC literate and numerate with good communication skills, including a minimum of a basic understanding of Microsoft Office as required
• Ability to demonstrate strong leadership skills and be highly visible in the Operation
• Flexibility regarding working hours
• Possess a positive attitude with a keen and enthusiastic approach that inspires the team
• High standards with regards to Health and Safety
• Ability to train others to a high standard and coach them in their day to day activities

Wincanton’s Commitment

Our people are our most important asset and as such we are continuously expanding our capability programs to provide you with opportunities to build and extend your professional, functional, and management skills. Your development through coaching is our priority. Continuous learning takes place through a broad variety of opportunities and types of engagements. Access to the latest technological innovations in the logistics and supply chain industry, as well as Wincanton’s deep knowledge and expertise in our field, constitute a superb platform for your professional development.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Proud member of the Disability Confident employer scheme

Job Summary

Responsible for all front office functions and staff. Areas of responsibility include, concierge, switchboard operations, guest services, front desk and night audit as applicable. As a department head, directs and works with managers and team members to successfully execute all front office operations including guest arrival and departure procedures. Strives to continually improve guest and team member satisfaction and maximise the financial performance of the department.

Scope/Business Context

• Exceeding Customer Expectations - Providing services that are above and beyond for customer satisfaction and retention.

• Demonstrating Leadership - Utilising interpersonal and communication skills to lead influence and encourage others; advocates sound financial and business decision making, demonstrates honesty, integrity and leads by example.

• Improving Service - Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback and individual coaching when needed.

• Communicating with Supervisors, Peers or Team Members - Providing information to supervisors, coworkers and team members by telephone, in written form, e-mail or in person.

• Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring or otherwise helping others to improve their knowledge or skills.

• Developing and Building Teams - Encouraging and building mutual trust, respect and cooperation among team members, modelling appropriate behaviours, serving as a role model to demonstrate appropriate behaviours.

• Achieving/Exceeding Goals achieving and exceeding goals including performance goals, budget goals, team goals etc.

• Making Decisions and Solving Problems - Analysing information and evaluating results to choose the best solution and solve problems.

• Guiding Directing and Motivating Team Members - Providing guidance and direction to team members including setting performance standards and monitoring performance.

• Communicating Information Timely - Informing and updating the executives, and team members with relevant information in a timely manner.

• Setting Goals - Establishing, challenging realistic and obtainable goals to guide operation and performance.

• Supervising Team Members - Supervising and managing team members, managing all day-to-day operations, understanding team member positions well enough to perform duties in team members absence.

• Managing Daily Operations of the Area or Department - Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Organising Planning and Prioritising Work _ Developing specific goals and plans to prioritise organise and accomplish your work.

Candidate Profile

Education or Certification:

• A levels or four years’ experience in guest services, front desk or a related professional area.

• 2 year Higher Level Certificate or a Degree, from an accredited university, in hotel or restaurant management, hospitality, business administration or related subject.” years’ experience in guest services, front desk or related professional area.

Skills and Knowledge:

• Job Specific Computer Skills - Using computer hardware and software specific to the job.

• Oral Comprehension _ The ability to listen and understand information and ideas presented through spoken word and sentences.

• Customer and Professional Service - Knowledge of principles and processes, providing customer and personal services, this includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.

• Operating Procedures -Knowledge of standard and local operating procedures (SOPs and LSOPs) that apply to job.

• Reading Comprehension -Understanding written sentences and paragraphs, in work related documents.

• Writing - Communicating effectively in writing, as appropriate for the needs of the audience.

• Basic Computer Skills - Using basic computer hardware and software EG personal computers, word processing software, Internet browsers.

• Number Facility - The ability to add, subtract, multiply or divide, quickly and correctly.

• Mathematics - Using mathematics to solve problems.

• Originality - The ability to come up with unusual or clever ideas about products, services or situations or to develop creative ways to solve a problem.

Management Competencies

• Adaptability - Ability to effectively adjust to major changes in work tasks or the work environment.

• Applied Business Knowledge - Understands market dynamics, enterprise level objectives, financial metrics and the important aspects of the hotels business, skilled at using business knowledge to anticipate opportunities and risks.

• Building a Successful Team- Skilled at building a cohesive team and facilitating goal accomplishment

• Building Strategic Working Relationships - Skilled at developing and using collaborative relationships to facilitate the accomplishment of work goals.

• Building Trust - Ability to interact with others in an honest fair and respectful way giving others confidence in one’s intentions and those of the hotel.

• Communication - Skilled at clearly conveying information and ideas through a variety of media, engaging the audience and helping them understand and retain the message.

• High Work Standards - Sets high standards of performance for self and others, assumes responsibility and accountability for successfully completing assignments or tasks.

• Leading Through Vision and Values -Keeps the hotel values and business strategy at the forefront of decision-making and actions.

• Planning and Organising - Skilled at establishing courses of action for self and others to ensure work is completely completed efficiently.

• Strategic Decision Making - Ability together and organise information relevant to a long-range goal or vision, develop alternative strategies and execute a course of action to carry out strategy.

Specific Duties

• Keeps front office focused on the critical components of operations to drive guest satisfaction and the desired financial result.

• Ensures compliance with office policy standards and procedures.

• Conducts department meetings and continually communicates a clear and consistent message regarding the front office goals to produce desired results.

• Act as a surface champion for the front office and creates a positive atmosphere for guest relations.

• Displays leadership in guest hospitality exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Solicits team worker feedback utilises an open-door policy and reviews team worker satisfaction results, to identify and address team worker problems or concerns.

• Ensures team workers are treated fairly and equitably.

• Strives to improve service performance.

• Review staffing levels to ensure that guest service operational needs and financial objectives are met.

• Empowers team workers to provide excellent customer service.

• Understand the impact of front office operations on the rooms, area and overall hotel financial goals.

• Identifies and analyses front office operational challenges and facilitates the development of solutions to prevent recurrence.

• Establishes a maintains open collaborative relationships with team members.

• Ensures recognition of team workers, across areas of responsibility

• Communicates performance expectations in accordance with job descriptions for each position or monitor’s progress.

• Manages team worker progressive discipline procedures, for front office staff.

• Ensures that all the front office areas have an atmosphere that is conducive to the overall guest experience.

• Administers the performance appraisal process for direct report managers.

• Interviews and hires managers and hourly team members with the appropriate skills and in a timely manner to meet their business needs of the operation.

• Celebrate successes and publicly recognises the contributions of team members.

• Responds to and handles guest problems and complaints.

• Observes service behaviours of team members and provides feedback to individuals and or managers.

• All hotel policies on cash, key and all controls are adhered to and followed consistently managers department controllable expenses to achieve or exceed budgeted goals.

• Ensures hotel policies are administered fairly and consistently disciplinary procedures and documentation are completed according to standard and local operating procedures and support in review process.

Proud member of the Disability Confident employer scheme

SHEQ Manager - Wiltshire

£45,000 - £30,000

Monday - Friday flexible hours (Option for 1 day hybrid after probation) - Bonus - 33 days holiday + Banks (Increasing with service) - Private Medical Insurance - Death In Service

Roles and Responsibilities

• Maintenance, development and continual improvement of SHEQ management
• Promote a positive SHEQ culture by engaging relevant stakeholders.
• Ensure SHEQ best practices are embedded into the Company's culture
• Ensure compliance with SHEQ legislation
• Working with key stakeholders to introduce and improve SHEQ systems
• Liaising with internal auditors and maintaining ISO9001 / 14001 / 15001 accreditations

Key Skills & Experience

• Experience in a site environment
• Knowledge of ISO9001 / 15001 / 14001
• Experience in a hands on SHEQ role
• Auditing and QMS experience

Package and Benefits

• £45,000 - £50,000
• 23 days + BH (Increasing up to 33 each year)
• 10% Profit bonus
• Death in Service X3 of Annual Salary
• Private Medical Insurance
• Employee Assistance Program
• Option for Hybrid after probation

If you are interested in this role or need more information get in touch with jacobv@hunterselection.co.uk

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.