Job Overview-Staff Wellbeing Manager £39588 -To develop and implement, alongside the SDM, a Staff Wellbeing Team (SWT) whose expr.....
Job Overview
-Staff Wellbeing Manager £39588
-To develop and implement, alongside the SDM, a Staff Wellbeing Team (SWT) whose express purpose is to meet the wellbeing needs of the International Removals staff group.
-To co-ordinate a Staff Wellbeing Team to ensure that nationally recognised wellbeing events and forums are reflected in International Removals when relevant.
-To ensure that the administrative functions of the Staff Wellbeing Team are effective, and supportive of delivery.
Main Duties
-· Lead the provision of a secure and effective working environment for staff through effective staff wellbeing support.
· To co-ordinate the Staff Wellbeing Policy and ensure annual reviews are completed.
· To work with the SDM and the SW Team to establish and implement a Staff Wellbeing Action Plan with clear tasks, priorities and timeframes.
· Promote staff wellbeing as a key focus for colleagues, managers, & stakeholders.
· Co-orodinate and produce data and statistics that communicate clearly the need and uptake of staff wellbeing services and contribute to relevant Forums and Meetings such as Safer Detention Meetings/Safeguarding Committees.
· Be Mental Health First Aid trained (or be willing to complete MHFA training).
· Be willing to complete any training as deemed relevant or advantageous for this role including online modules, workshops and additional training such as Increasing Resilience and Avoiding Burn Out.
· Establish links with Community Organisations that can support staff in relation to specific needs e.g. Housing, relationship advice, Domestic Abuse.
· To establish and maintain a library of support services available within the community that staff can access.
· To understand fully the link with the Employee Assistance Programme and what is available to support staff through this forum.
· To proactively advocate for staff wellbeing as a priority within IR.
· Be an ambassador for staff management and support that prioritises wellbeing, inclusion and the absence of derogatory, bullying or offensive behaviour and language.
· Co-ordinate/Attend Staff Debrief sessions following significant or protracted incidents.
· To co-ordinate, liase with and refer to internal and external support such as Red Umbrella and the Staff Wellbeing Team when required.
· To appropriately identify and escalate issues according to the level of risk as and when required.
· Co-ordinate and record the provision of internal and external support that staff access.
· To take up the role of ‘Duty Staff Wellbeing Support' as required.
· To identify appropriate events that can support staff wellbeing such as team building events, Health Promotion Days, community events and charity events such as Football matches.
· To complete any reasonable task that arises as a result of the evolvement and growth of the Staff Wellbeing Team at International Removals.
-Understands boundaries around confidentiality and discretion and maintains integrity commensurate to the role.
-Experience/knowledge of safeguarding procedures within a large-scale/complex organisation.
-Experience at a supervisor level is a requirement for this role.
-Experience at driving change within a complex fast paced environment.
-Clear communicator: particularly with an ability to build rapport and respond to complex and sensitive issues.
-Skilled at conflict resolution, possessing high levels of empathy, self-regulation and emotional intelligence.
-Competent (Basic - Intermediate) skills in Microsoft Outlook, Word and Excel and central IT systems.
-Must be willing, and able, to pass DBS & Vetting up to Counter Terrorism Level (CTC).
-Willing to complete any training deemed as essential for this role.
-Can demonstrate empathy and compassion towards others.
What we are looking for
-We are looking for an experienced and proactive person to join our team at International Removals to manage, co-ordinate and drive our strategic and operational work in relation to Staff Wellbeing.
We are ideally looking for an individual with both staff supervision experience in an operational setting and experience working with stakeholders and community partners to secure the best possible care for our staff. International Removals is a unique business in that staff are not in one ‘work area' for any extended period so systems and structures need to fit an operational model where staff work away from the office and work unpredictable hours. The work also offers challenges in relation to the client group that the staff work with as working within Immigration Services ensures that staff are interacting with individuals and families at a difficult and emotional time of their lives. There are significant barriers with regards to language and cultural differences and the individuals in our care will often have negative and complex experiences prior to our interaction. As such staff can witness difficult, aggressive, violent, or traumatic behaviour and be involved in restraint or self-harming behaviour, all of which can affect wellbeing for the staff member.
The work of International Removals is currently in a state of expansion due to impact and implications of the Illegal Migration Act. As such we are in the process of ramping up our business and operational models to be fit for purpose. The Staff Wellbeing Team is a new initiative that is being developed to meet the need of the rapidly expanding staff group. So, the successful candidate needs to be able to be part of a steering group that builds this function and team, identifies the required staff wellbeing provision, liaise with training providers and then ultimately co-ordinate the work of a team to meet the needs of a large staff group. The Co-ordinator will report into the Service Delivery Manager overseeing this function and work alongside identified managers and officers to ensure a staff led service that works towards reducing the impact of trauma and adverse experiences of staff through appropriate, timely and empathic support.
The successful candidate will cover their duties over a 5 day week period Monday to Friday with occasional work being required out of those hours dependent on the needs of the staff group.
