Total 68 Manager job vacancies in Birmingham, B15 2TH

You will be in charge of the finances for your school's kitchen as well as every aspect of the food and beverage operations as the Sodexo Mobile Cook Manager in the Birmingham Area. It will be your duty to make sure that the catering provided by the school is among the best in the area and that the food and service meet the highest standards. Being the person your team looks to for guidance and support on a daily basis, your attitude will have an impact on their life and create a lively and effective work atmosphere. Furthermore, you will not be required to work irregular hours and will off on public holidays, which includes Christmas!

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you do:

• Manage the replenishment of food and the dismantling of work areas at the end of service.
• Develop, mentor, conduct training, and inspire the kitchen team.
• Control the complete catering operation, including labour, food, and stock expenses.
• Manage and optimise all costs that are under your control.
• Ensure uniformity in the food and service standards provided to fellow staff members, visitors and students.
• Manage the creation and development of menus.
• Conduct routine audits to ensure standards are being followed.

What you bring:

• Full UK Driving Licence required for this position and own vehicle required for this role as travel to a different site each day may be required.
• Must have expertise on cooking on a large scale, anywhere between 100 – 1300 students.
• Have experience following recipes, possibly in a similar setting.
• Have previous staff supervision experience or line management experience.
• Have experience working with fresh produce and ingredients.
• Be aware of the importance of adhering to health and safety procedures.
• Ability to work under pressure and to tight deadlines in a busy Kitchen environment.
• Be professional, leading by example and having a positive outlook is key.
• Hold basic food handling skills certification:
  • NVQ Level 2
  • Level 2 Food safety Certificate
  • A minimum of 1 years of experience in hands on cooking, training on Food Hygiene, and Health & Safety will be given.

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.

Ready to be part of something greater? Apply today!

**Sodexo and our Clients are committed to safeguarding and promoting the welfare of children. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (UK) and / or Disclosure Scotland (Scotland)**

*Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

“For a job that’s a perfect mix of passion, perks and potential”

• £19.00 per hour
• 37.50 hours per week
• Working pattern: Monday to Friday
• Term Time only (39 week Working Contract paid over 52 weeks) **
• This position requires and Driving Licence and access to a vehicle
• ​ALL TRAVEL EXPENSES ARE REIMBURSED Retention BONUS for all attached mobile roles – £200 on successful completion of 12 week probation, further £300 after 52 weeks complete employment in role.

​ALL TRAVEL EXPENSES ARE REIMBURSED

​**Equated pay (sometimes known as spread-over pay) is a method of paying you for your contracted hours, working weeks and holiday pay spread over 12 months instead of just receiving pay during the months that you work and none during the school closures/non-working weeks. This means that you get paid equal amounts of pay every month. Further information will be supplied at interview stage.**

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

IT Project Managers - Software

Permanent - 37 hours per week between 9am - 5pm

Salary: £42,939

Mandatory requirement to be onsite 2 days a week (Mondays and Tuesdays) with a frequent need to be onsite up to 5 days a week when required due to overseeing infrastructure works relating to estates moves

Birmingham City University is recruiting for 2 x IT Project Manager on a Permanent basis to join our IT Project Management Office

The main purpose of these roles is to manage the delivery of IT projects in support of our Software Portfolio which delivers our Technology and Digital Improvement Strategies

• You will creating and co-ordinating plans that involve Software suppliers, Technical Architects and IT Operational Technical teams
• You will work with senior stakeholders to define and maintain project plans, engaging with and influencing to ensure the project will deliver agreed business objectives on time, within cost and to defined quality levels
• You will also work with other project leads and team managers across IT Services and the wider University to ensure that the projects deliver in line with ongoing strategic developments and standards
• Knowledge and experience of managing and delivering Software projects is essential to be able to provide subject matter expert network knowledge on risks and dependencies, as well as be experienced in managing challenges around customer requirements and timescales versus capacity both technically and operationally

Essential role requirements:

• Plan, schedule, monitor and report on project activities to ensure that each part contributes to the overall achievement of the projects
• Identify issues with project delivery, cost, risk, inter-dependencies, impact on current business activities and the benefits to be realised and ensure that these are managed appropriately and reported effectively
• Produce clear, timely and accurate project documentation - Business cases, PID's, Plans, RAID logs and reports
• In managing the project, you will work closely with relevant team leads and suppliers to initiate required works, monitor delivery and recommend corrective action where appropriate and reporting on overall project status
• Be proactive in strategic engagement with technical teams, building strong working relationships and understanding of their technical areas
• Demonstrative experience in gathering Epics, User stories, and supporting the Business Analysis function on gathering clear sets of requirements is essential
• Ability to stage plan well, defining clear and measurable milestones is needed
• Strong financial budgeting, forecasting and management is required
• Maintain an accurate RAID log, and proactive review and execution of mitigations is imperative
• Excellent workshop hosting, board preparation and delivery is required - including setting agendas with clear outcomes, and presenting quality
• Work with customers, suppliers and other stakeholders to understand and agree what will meet their needs and to ensure that appropriate expectations are defined
• Demonstrate a successful track record of managing projects in a complex working environment especially in the areas of software, applications and integrations
• Excellent stakeholder expectations management, communication, project documentation skills required, along with strong project management knowledge and experience
• This role requires a self-starter, who is extremely organised, proactive, has strong attention to detail and has a minimum of 5 years experience in IT project management

Your new company
We are recruiting on behalf of a leading Out of Home media owner, operating more than 33,000 advertising sites nationwide. This company is known for its friendly and culture-led environment, valuing and supporting employees to be their best. They also care about the communities they work with and the environment.Your new role
As an experienced ICP Project Manager, you will play a pivotal role in the rapidly growing street furniture estate, leading the ICP (Independent Connection Provider) accreditation and ongoing connection management. You will contribute to the planning, execution, and successful closure of projects within the construction portfolio. Your leadership skills and in-depth knowledge will be instrumental in driving the success of these projects. The role will support the goal to become an ICP by Q2 2025 and will report to the Head of Health and Safety. You will be taking the company through the NERS accreditation from start to finish.
What you'll need to succeed

• Minimum of HNC in Electrical Engineering or equivalent.
• Experience working in the construction industry, specifically in Electrical projects.
• Strong electrical background in the DNO, IDNO, or ICP industry.
• Experience with installation or project management of electrical infrastructure up to 11 kV to NERS requirements.
• Comprehensive knowledge of health, safety, and environmental legislation and compliance on construction sites.
• Professional Project Management Qualification such as APM PMQ/PPQ or Prince2. (Not essential)
• Proven experience in project management, preferably in the highways or related industries such as utility networks.

What you'll get in return
What You'll Get in Return

• Salary between £55,000 - £60,000 per annum
• Company car or car allowance depending on your preference
• Hybrid working
• Annual bonus up to 12% of your annual salary
• 33 days holiday including bank holidays
• Company Pension Scheme matched to 8%
• Life Insurance and Income Protection scheme
• Healthcare Cash Plan
• Cycle to work scheme, season ticket loans, and a whole host of discounts across hundreds of retailers
• Volunteering days
• Employee Discounts across hundreds of retailers

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new role

Head of Planning - Major Projects

To drive excellence in Project and Programme Planning through the development, delivery and maintenance of a governance framework for Planning and Schedule management together with Planning and Scheduling management tools and systems and the enhancement of in-house capability; to enable the timely, safe, efficient and customer focused delivery of the Programme.

Location: Birmingham

What you'll be leading on

• Develop and maintain strong, collaborative, working relationships with Programme Senior Leadership Team, Programme Management Office (PMO) management team, and Programme delivery teams; to ensure a strong understanding of business needs, to ensure that the requirements for high quality Planning management tools and systems are fully understood and addressed at both Project and Programme level, to identify key areas for improvement, to share best practices and to resolve complex issues.
• Work with the Programme Management Office, Programme & Project teams and wider Major Projects directorate to develop and deliver the Planning and Scheduling management strategy, consistent with corporate standards and incorporating industry best practices; that ensures control and delivers effective processes, mechanisms and tools.
• Lead the development of Enterprise Planning management tools and systems at a Project, Programme and Portfolio level, to drive measurable results in terms of increasing the efficiency of the Programme and its constituent projects and enable the provision of Management Information (MI)
• To develop processes and procedures that ensure all project schedules provided by designers, delivery partners / contractors and any 3rd party suppliers are provided to a consistently high quality into a centralised location, such that data can be interrogated consistently programme and project-wide and meet Contractual Requirements both internally and externally (NEC3/4).
• Support Directors, Project Managers/Sponsors and their teams through the provision of programme and project analysis, identifying and reporting emerging issues and trends in performance and behaviours related to Planning & Schedule management; to enable the identification of best practices and opportunities for improvement.

To be successful you'll need

• Degree qualification or equivalent experience, with professional accreditations in Planning & Scheduling, Project & Programme Management.
• Extensive operational knowledge and understanding of Project and Programme Management methodologies, tools and techniques (Oracle Primavera P6, MSP, Deltek Acumen Suite of Tools).
• Extensive operational knowledge and understanding of various forms of contract, specifically NEC and the various treatment of Programme time impact, risk & change as a consequence of Change Events (Compensation Events).

A bit about us

We are responsible for major enhancements to our road network. We make roads safer, journeys more reliable and unlock economic growth. At the same time, we seek out ways to create opportunities for sustainable travel, help nature to thrive and support our journey to net zero carbon.

Our team of around 800 work closely with the supply chain to design and construct road projects as well as develop a pipeline of possible projects as we look to the future.

Want to know more?

To request a copy of the role profile, please contact .oraclecloud.com quoting reference number #5712

Proud member of the Disability Confident employer scheme

Head of Enterprise Security Architecture

Location: UK / Hybrid - with some travel

National Highways have an exciting career opportunity to join us as Head of Security Architecture. Reporting directly into the Chief Security Officer you will oversee and lead the provision of security architecture services to change initiatives, aligning and coordinating with wider architecture governance functions to advise on and deliver a comprehensive enterprise (IT) and operational technology (OT) security architecture which reduces both the probability and impact of a cyber attack against to National Highways.

This is a hybrid role which can be based from any main National Highways office - (40% office based)

Please note we require the successful candidate to be SC cleared or willing to go through checks at the time of onboarding.

What you'll be leading on

• Own, improve and articulate the Highways England enterprise and operational technology security architecture.
• Oversee wider architectural governance functions, ensure all change initiatives are reviewed and supported to ensure alignment with the enterprise and operational technology security architecture.
• Set the direction for external partners to influence cyber security related regulatory requirements and ensure that change initiatives are aligned with those requirements.
• To be accountable for overseeing and maintaining appropriate technical security guidance documentation in support of wider security policies.
• Maintain the effectiveness of core enterprise and operational technology security capabilities.
• Anticipate technology trends, future threats and capability requirements. Assess their business value and initiate team and wider capability development to address these.
• Manage, decide mitigations for and resolve architecture/cyber security related risk

To be successful you'll need

• HoldrelevantCyber Security qualifications in either of the following:
  • BSc / MSc in Cyber Security, Computer Science or related subject;
  • CISSP, GICSP, Senior CCP (Architect) or similar Security Architecture qualification;
  • CCSP, CCSK or similar Cloud Security qualification
• Have a demonstratable track record of leading a team of Security Architects along with a background of delivering security architecture in both OT and IT domains
• Experience of working at an enterprise level as a member of an organisation's architectural governance apparatus
• Experience of delivering security architecture to meet NCSC Cyber Assessment Framework requirements
• To be able to translate security impacts into business consequences
• The ability to take business requirements and propose corresponding security requirements
• Have strong commercial acumen with the ability to work with suppliers to drive cost effective solutions for National Highways
• To be able to produce detailed written briefs and to conduct concise verbal briefings to senior stakeholders

A bit about us

The Digital Services Directorate is a growing and vibrant team and there has never been a better time to join us as we go through our transformation programme. We are helping to transform the way National Highways operates by delivering digital, data and technology services from frontline to back office, in a modern and efficient way. Our vision is to develop integrated information and technology that empowers our colleagues and provides real time information to our customers, integration with intelligent vehicle and transport systems as they develop, to improve journey safety and reliability.

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

Want to know more?

To request a copy of the role profile, please contact quoting reference number 5792

Proud member of the Disability Confident employer scheme

• Leads the team in identifying existing data resources, coordinating research areas and reviewing relevant legislation, regulations, SSA policies and other internal and external reports to accomplish project objectives.
• Develops comprehensive plans to accomplish complex and sensitive projects in accordance with applicable standards, policies, and procedures.
• Distributes and balances workload among the team members in accordance with work flow, skill level or job specialization, making adjustments in accordance with established priorities to ensure timely completion of assigned tasks.
• Trains or arranges for the training of team members as needed.
• Analyzes information gathered to evaluate compliance with program regulations, policies and procedures, to evaluate accomplishment of program goals and to assess the economy and efficiency of operations.
• Formulates findings by identifying the cause(s) of conditions and developing recommendations to address them.
• Prepares written reports, memos and other documents to summarize the results of reviews and to present recommendations. Develops special reports as projects progress when significant issues are identified that require immediate corrective action.
• Liaisons with SSA staff on program and operational issues and negotiates to gain acceptance of findings and the recommendations presented where differing points of view may be strongly held.
• Leads the team in identifying problem areas and researching and analyzing information that results in new project proposals which have a significant impact on SSA’s operations and/or save Agency funds in its programs and operations.
• Reviews completed work and written products to ensure that instructions, priorities, deadlines, and quality standards are met. Identifies work products that do not meet established standards, referring unusual situations to the Division Director.

Starting at $139,395 Per Year (GS 14)

Here at Peacocks we have a fantastic opportunity for an Assistant Store Manager based in our Yardley store!

If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you.

As Assistant Store Manager we are looking for a well-rounded and commercial ‘retail manager’ who is proactive in their approach and can work using their own initiative, fashion retail experience is desirable but however not essential as full training is provided. The ideal candidate will have previous experience in either management or supervision of personnel within a retail outlet.

As Assistant Store Manager you will be expected to:

- Drive sales through your team

- Manage the day to day operation of the store whilst ensuring costs are contained within targets

- Maximise store profitability by promoting sales within the store

- Ensure that a high level of customer service is delivered at all times

- Manage, coach and motivate the team to deliver to all targets and lead by example

The ideal candidate will have:

- Commercial awareness
- Excellent leadership credentials
- An ability to drive sales through your team
- Good training and development capabilities

Duties and Responsibilities:

- Oversee the store management team and oversee all employee activity.
- Ensure that sales, service, and quality standards are met.
- Manage inventory control and procurement.
- Ensure that staff are properly trained and are meeting company standards.
- Provide excellent customer service.
- Train new and current employees on how to properly handle customers.
- Maintain a clean, organized, safe, and inviting environment for customers.
- Perform other duties as assigned by the Store Manager or Operations Manager.

Senior Digital Project Manager

Pay up to £66,058, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose.

We are looking for a Senior Digital Project Manager to join our community of tech experts in DWP Digital.

We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need?

• Experience in taking full responsibility for the definition, documentation and successful completion of a number of large-scale complex projects, utilising both internal and external suppliers.
• Demonstratable skills in effective project control, change control, risk management, ensuring testing processes are maintained, using data to respond appropriately and develop solutions.
• Experience of managing complex external dependencies that have required significant planning and prioritising in order to ensure pace and quality of delivery is maintained
• Concise communication with the team and stakeholders. Explaining complex issues in a way that is easy to understand and influencing Senior level decision making.
• Experience in identifying appropriate development for both themselves and their team to improve the delivery.

You and your role

As a Senior Digital Project Manager, you will be working on a number of complex end-to-end digital transformation projects, ensuring project control, risk identification & management, project reporting and stakeholder engagement. As a senior member of the team, you will be lending your extensive experience and skills to guide, support and coach a team of project managers.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you.

Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.

Pay: We offer competitive pay of up to £66,058

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £19,000 per year.

Holidays: A generous leave package starting at 26 days and increasing by one day after 5 years, and up to 31 day after 10 years.

You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.

We have a broad benefits package built around your work-life balance which includes:

• An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
• Flexible working including flexible hours and flex-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring and career progression opportunities.

Process:

We know your time is valuable so our application and selection process is just two stages:

1. Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
2. Interview: a single stage interview online.

CLICK APPLY for more information and to start your application.

Proud member of the Disability Confident employer scheme

This exciting position requires a finance professional who can demonstrate their leadership has directly impacted business financial improvements with full autonomy you will provide advice and recommendations the group leadership team and your financial controls best practice experience, will be pivotal and influential the business, for operational business improvements.

Strategically focused key responsibilities will include:
• Spearheading the optimisation of business processes alongside operational teams to ensure agile working and efficiency returns on supply chains.
• Advanced business analysis to produce and build upon existing models to provide insightful data, consistently challenging commercial measures and realignment.
• Championing a new business wide programme to encourage and reward operational support to identify opportunities to make process improvements.
• Enhance relations across the executive management team in the EMEA region to identify sales growth, new supplier partnering and cost savings, to include offloading obsolete processes.
• Tailor new management reporting to focus on real time product and market data insights.
• Develop and manage financial teams and set a strategy to implement across the business.
The accomplishments required in your career to be successful in this role should include:
• A finance professional and commercial leader with proven experience of managing and influencing divisional and central commercial accounting teams.
• Compelling track record of providing insight into business process upgrades and efficiencies within a variety of sectors.
• Forward thinking with the ability to challenge customer sales drivers and vast experience of implementing data analysis, usage of business models to focus on competitive advantage throughout to include the supply chain.
• Technology savvy, ideally you will have previously been the finance lead on an ERP implementation, well known for tailoring to business objectives and requirements.
• Advanced Excel and BI tools experience to include Business Objects.
• Excellent communication skills, understanding essential BAU in operational teams.

Given the exposure to the leadership team and commercial improvement expectations there is a unique career path planned for the successful applicant. A key focus is on retention so you will be expected to be promoted into a Regional executive position within two years where strategic advisory skills are essential.

We look forward to receiving your application for this opportunity.

What skills and experience we're looking for

Uffculme School has a vacancy for the role of Assistant Headteacher to lead on our Chamberlain site. The successful candidate will have a proven track record of improving educational provision and outcomes for young people with special educational needs, with significant experience at a middle or senior leadership level of leading on raising standards in pupil outcomes. Reporting to the Deputy Headteacher, this role will focus on the needs of our students at our secondary site.

We require a candidate who has:

• Significant experience of working in a special school at a leadership level.

• Experience of the wide range of profiles and needs of Autistic children and young people.

• A proven ability of developing staff.

• A strong belief that pupils who have severe learning difficulties and multiple learning difficulties can achieve.

• The enthusiasm and commitment to always look for ways to improve their own professional practice

• Knowledge and experience of leading and embedding consistent good practice in all areas of safeguarding and health & safety compliance, behaviour and attendance.

• A positive attitude and a commitment to remain positive especially in difficult situations.

• Excellent communication skills with the ability to show sensitivity and objectivity in dealing with confidential issues.

If, having read the job description and person specification, you wish to apply for the role, please visit https://www.uffculme.org.uk/page/ to complete the online application form.

The closing date for applications is midday on 2nd December 2024. Interviews will be held on 10th December 2024.

Applicants for the role are advised to ensure they are fully familiar with the requirements of the role when applying, to fully complete the application form and ensure that they are in a position to provide all required supporting documentation and evidence. Your application must contain clear contact details for referees and that you are able to provide evidence of your qualifications. CVs are not accepted in lieu of a fully completed application form.

The school is totally committed to safeguarding the welfare of children and young people and expects the same from its employees.

What the school offers its staff

Employee Assist Program

Birmingham Rewards (Discounts)

Pension Scheme

Free Onsite Parking

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Job Title: National Roads Telecommunications Service, Senior Regional Service Delivery Manager

Your New Role:

We have an exciting opportunity to join the National Roads Telecommunications Service team within our Digital Services directorate. To help keep our roadside operational technology & Regional Operations Centres connected, - we are seeking a dynamic and experienced telecommunications professional who can blend aspects of Service Management and Business Relationship Management together into a unique and rewarding role.

Working closely with the National Roads Telecommunications Service (NRTS) service provider, you will oversee the delivery of telecommunications services to a wide range of regional & national projects. These could range from regional projects renewing technology or stretch to large, complex infrastructure projects. Building a detailed knowledge of the services for which you are accountable, you will act as a point of contact across diverse internal & external stakeholders to support the business in delivering investments in the Strategic Road Network, resolving challenges faced today and helping to deliver the new services and technology of the future.

What you'll be leading on:

• Oversee the delivery of telecommunications services, ensuring they meet agreed-upon service levels and performance metrics. Reviewing and approving all scheme designs, pricing and that they are deployed in line with technical and contractual requirements.
• Manage incident, problem, and change management processes in accordance with ITIL practices, and potentially act as a team lead for these ITIL practice areas. Coordinate with technical teams to resolve service issues promptly and effectively.
• Build and maintain strong relationships with key clients, acting as the primary point of contact for all service-related inquiries. Understand client business needs and objectives and align telecommunications services accordingly.
• Conduct regular client meetings to review service performance, address concerns, and identify opportunities for service enhancements. Represent NRTS at various forums and stakeholder meetings.

To be successful you'll need;

• Experience working in complex technical, commercial and contractual services. Ability to communicate positive and negative information and apply innovative approaches to problem solving.
• Experience of successfully supporting projects and able to work within a programme.
• Service delivery management in a technology driven environment. Able to write service designs, engage with a wide variety of stakeholders.
• Demonstrate an understanding of policy, legislative, regulatory and operational documentation and the importance of these documents.
• ITILv3 or ITIL v4 practitioner or significant demonstrable equivalent experience. Project and program management practitioner level such as Prince 2, SAFE, MSP etc or equivalent demonstrable experience.
• Degree qualification or significant demonstrable experience in a relevant technical area: electrical engineering, telecommunications, traffic technology, computer systems or related technologies.

A bit about us

The Digital Services Directorate is a growing and vibrant team and there has never been a better time to join us as we go through our transformation programme. We are helping to transform the way National Highways operates by delivering digital, data and technology services from frontline to back office, in a modern and efficient way.​ Our vision is to develop integrated information and technology that empowers our colleagues and provides real time information to our customers, integration with intelligent vehicle and transport systems as they develop, to improve journey safety and reliability.

Proud member of the Disability Confident employer scheme

Hybrid working with a high degree of flexibility and will include travel throughout the year and overnight stays.

We're looking for an EUC Product Manager to define & implement the product Strategy and vision for the Ingeus End User Products or Services. You'll be responsible for defining the product roadmap, working with cross-functional teams to bring products to market, and driving ongoing improvements to our EUC offerings.

What you will be doing as our EUC Product Manager:

Develop EUC Product Strategy: Define and manage a unified strategy for laptops, mobiles, telephony, printers, and collaboration tools.

Lead Data-Driven Decisions: Use analytics and user insights to align products with industry standards and improve user satisfaction.

Drive Continuous Improvement: Introduce automation, self-service, and forward-thinking capabilities to scale and enhance EUC product efficiency and performance.

Engage Key Stakeholders: Gather requirements, confirm objectives, and prioritise product features with business and technical teams.

Maintain Product Roadmap: Build a roadmap aligned with Ingeus iDigital strategy, ensuring EUC products support organisational goals.

Manage EUC Asset Lifecycle: Oversee lifecycle management through IT Asset Management, optimising asset use and ensuring compliance

What you will need to be our EUC Product Manager:

• Experience of end-to-end product delivery
• Strong analytical skills and experience using data to inform product decisions
• Ability to plan and forecast product budget and deliver within that budget

If this sounds like you, we want to hear from you!

At Ingeus, weve spent time listening to our employees to build our benefits package;

• 25 days annual leave plus bank holidays with the opportunity to salary trade extra
• EAP Support programme available 24/7 with access to counselling sessions
• Private medical insurance / Life assurance
• Up to two days each year dedicated to community giving (volunteering)
• Eyecare vouchers with help to purchase new glasses
• Online discount shopping via Perks at Work
• Cycle to Work scheme
• Travel season ticket loan
• Access to Salary Finance; financial education and advice
• The opportunity to buy extra perks such as, critical illness cover, dental insurance
• Career development pathways

Ingeus helps governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our Services improve opportunities and help create strong societies where people have the independence, knowledge, and know-how to thrive. Were purpose-led, passionate, and proud to work with customers and communities to drive social change.

At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident, and recognised for the value of their contributions.

We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at

Please note that this role may be closed early if we receive a high volume of applications.

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A new residential home, based in Solihull, is on the lookout for a new registered manager for their 3 bed EBD Children's Home. This is an exciting opportunity for an experienced and skilful individual to lead an ambitious team and oversee the day-to-day running of the children's home. This role is 37 hours a week on Mon-Fri with occasional on-call shifts and is a temporary contract with the potential for extending the assignment.
What you'll need to succeed:

• Previous significant experience within the last 5 years as a Registered Manager in a children's residential home
• Experience working within a DoLs environment
• Obtained Level 5 qualification in Leadership and Management for Residential Care
• Good knowledge and understanding of legislation and regulations in-line with the Children's Homes Regulations 2015 and the Quality Standards for Children's Homes
• Understand the main responsibilities of a Registered Manager
• Enhanced DBS on the update service with the children's barred list requested

Day-to-day responsibilities:

• Provide high quality care services to support all children and young people living in the home
• Ensure all service users have individual care plans which have been carefully developed in order to meet their needs and to ensure person-centred care
• Ensure the safeguarding, individual rights, and equality amongst the service users
• Manage, supervise, and assist staff members in the professional development of the home regarding policies and procedures being followed, completed training, and risk assessments being up to date
• Monitor performance and promote the personal development of staff members through regular appraisal meetings
• Liaise with healthcare professionals and build relationships with the parents/ carers and other family members of the service users
• Manage any ongoing finances and budgets

The next steps:
If you are interested in this role and would like to hear more about it, please click 'apply' and send an up-to-date version of your CV. If, however, this role isn't the right fit for you, please give us a call on 0121 212 3177 for a confidential discussion about the next steps in your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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Proud member of the Disability Confident employer scheme