Shift Leader at Caffè Nero

At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food.

Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.

What you can expect:

• Brilliant training – no experience is required!
• The opportunity to grow your career and develop personally and professionally.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
• 50% off all handmade drinks and 40% off everything else when you’re off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.
• Via our incentive ‘Nero 90’, our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.

Why choose us?

When you join us, you’re joining a group of caring, supportive and friendly people - whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way - maybe a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There’s something for everyone.

The starter rate for Shift Leaders in this location is £11.49 per hour, increasing to £11.66 with service.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!

At Caffè Nero you really can be you, with us.

Proud member of the Disability Confident employer scheme

This individual will take on the role of running the site, including full TFM (cleaning, catering, waste, Engineering) 3 x Engineers based on site with a team of cleaners and canteen staff. Day to day running and managing customers on site. PPM management and extra works all everything in between!

Responsibilities include:

• Oversee the scheduling, execution, and quality of all repair and maintenance work across the groups, while managing customers.
• Ensure that all work is carried out efficiently, with minimal disruption to operations, and in line with health and safety standards.
• Regularly assess the condition of buildings and infrastructure, identifying areas for improvement and initiating necessary repairs.

Requirements and desired qualities include:

• experience in a Built Environment discipline/ FM/Maintenance/Surveying.
• Proficient in managing building life cycles, with preferred knowledge of M&E (Mechanical and Electrical) and HVAC (Heating, Ventilation, and Air Conditioning) systems.
• Familiarity with CDM (Construction Design and Management)
• Clean driving license.
• Strong organisational skills
• Ability to work at pace and operate in a fast-changing environment.

Retail Stocktaking Team Leader

Salary: Up to £33,480 (£29,000-£30,000 plus £290 per month car allowance)

Location: Bournemouth

As a Retail Stocktaking Team Leader you will take accountability for managing teams of up to 60 stock counters, delivering the end to end stock taking service while on our client's sites. We require flexible availability, as the shift lengths may vary and you will be travelling to a different client site each day. You may occasionally be expected to stay away from home.

Days: Monday - Sunday (5 in 7 day working shift pattern)

Hours of Work: Evening/Night shifts.

Benefits:

• Full mileage or company car
• Full time / permanent salaries available
• Expenses paid
• Ongoing training
• Progression opportunities
• Paid holiday
• Overseas opportunities

You will be expected to ensure the following within your team:

• Correct procedures and processes are followed
• Exceptional customer service standards are delivered on all sites
• Stock Counts are completed accurately and within the given time frame
• Team productivity is monitored and improved where possible

Person Specification:

• A Full Driving License
• Outstanding customer service skills
• The ability to communicate effectively with all levels of personnel
• Basic IT skills
• The ability to remain focused when under pressure
• Manage time effectively and work without immediate supervision
• Willingness and ability to travel

Please note all work will require prolonged periods of standing and some use of step stools and ladders. Some sites are in warehouses or large retail premises where you may be required to access and work with ground and high level stock.

This role will involve working unsociable hours, working early mornings or night shifts, this therefore means we are unable to hire anyone under the age of 18 years.

If you think you are suitable for this position and you want to find out more please apply today!

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.

By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.

Retail Stocktaking Team Leader

Salary: £12.94 per hour inclusive of holiday pay (£11.55ph + £1.39 holiday pay) + Enhancements

Location: Bournemouth

*Access to wages from 3 days after shift completion*Immediate Start*Holiday Pay*

As a Retail Stocktaking Team Leader you will take accountability for managing teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client's sites. The shifts lengths vary, and we require flexible availability, you will be required to travel to a different client site each day and may occasionally be expected to stay away from home.

Days: Monday - Sunday (Up to 5 days in a 7-day working pattern and there is the possibility flexibility in the working days per week if required)

Hours of Work: Evening/Night shifts.

Benefits:

• Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues
• Full time / permanent salaries available
• Expenses paid
• Ongoing training
• Progression opportunities
• Paid holiday
• Overseas opportunities

You will be expected to ensure the following within your team:

• Correct procedures and processes are followed
• Exceptional customer service standards are delivered on all sites
• Stock Counts are completed accurately and within the given time frame
• Team productivity is monitored and improved where possible

Person Specification:

• A Full Driving License
• Outstanding customer service skills
• The ability to communicate effectively with all levels of personnel
• Basic IT skills
• The ability to remain focused when under pressure
• Manage time effectively and work without immediate supervision
• Willingness and ability to travel

Full training in our systems and client procedures will be provided.

Please note all work will require prolonged periods of standing and some use of step stools and ladders. Some sites are in warehouses or large retail premises where you may be required to access and work with ground and high level stock.

This role will involve working unsociable hours, working early mornings or night shifts, this therefore means we are unable to hire anyone under the age of 18 years.

We look forward to receiving your application.

https://www.retailassetsolutions.com/who-we-are/

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.

By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.

Our client, one of the UK’s largest and leading businesses within their particular field, currently has an excellent opportunity for an experienced senior FP&A professional to join them in an exciting role based at their offices in Bournemouth, Dorset.

What will the Head of FP&A role involve?

• Reporting directly into the CFO and managing one direct report within FP&A.
• Management of all financial reporting, budgeting, forecasting and financial analysis for the group.
• Ownership and control of all financial data and MI across the group.
• Development of financial models and producing key information such as performance analysis, trends and KPIS with supporting commentary and recommendations.
• Production of a monthly draft Board Pack, extracting relevant data for the CFO.
• Working closely with management teams on ad hoc projects including all analytical support and what-if scenarios.
• Presenting financial information to senior management.

Suitable Candidate for the Head of FP&A role:

• Fully CIMA, ACCA or ACA qualified.
• Experience within a senior Financial Planning & Analysis role.
• Business partnering experience.
• Excel Modelling skills.

Additional benefits and information for the role of Head of FP&A:

• Competitive salary and benefits package.
• Option to work on a hybrid basis (up to 3 days per week working from home).

CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn’t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Deputy Manager at O'Neill's Bournemouth, you’ll support the General Manager to lead a successful site. You’ll use your experience to inspire team members, and work together to provide guests with an experience they won’t forget.

Join us at O'Neill's. From breakfast to big nights out, our teams are the local legends. The atmosphere is electric, the food hearty, and the Guinness always flowing. So, if you’re up for the craic, we want to hear from you.

WHAT’S IN IT FOR ME?

• Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Deputy Managers to General Managers.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS DEPUTY MANAGER YOU’LL…

• Use your management experience to be an assistant to the General Manager in the day to day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Strive towards and achieve business targets.

Proud member of the Disability Confident employer scheme

designate general manager | south coast

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a designate general manager to join us on our continuous journey of true nourishment

the role |

as a general manager at wagamama you’ll be leading a restaurant team in the wagamama way, live + breath our people promise, values and embody core leadership behaviours. you’ll be responsible for driving sales and inspiring your team to deliver a great guest experience, striving to exceed expectations. you will also be responsible for the development and growth of your team, ensuring they are engaged, motivated, and delivering results

perks + quirks |

• up to £8,000 a year bonus opportunity

• private medical insurance + pension scheme

• dedicated 6-week training programme

• £14 - £25 of free food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• internal progression opportunities | fully funded apprenticeship programmes to support your growth

• 28 days holiday

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

what we look for |

• an experienced hospitality general manager that is able to lead a restaurant team with positive behaviour + actions, driving performance in a fast paced, complex environment

• a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

• experienced in understanding the financial performance of a restaurant and identifying opportunities

• experienced in managing a restaurant budget

• comfortable managing the labour of your team, reacting to changing demands where necessary

• a passionate leader with experience of managing your teams performance and development

• you care about creating an inclusive environment where your team feel respected + that they belong

• a forward-thinking problem solver, able to think on your feet and make quick decisions

• an individual who leads to inspire and engage their team to nourish + flourish in their role and career

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different 

be you, be wagamama

wagamama is proudly part of disability confident

Retail Team Leader

Salary: Up to £33,480 (£29,000-£30,000 plus £290 per month car allowance)

Location: Bournemouth

As a Retail Stocktaking Team Leader you will take accountability for managing teams of up to 60 stock counters, delivering the end to end stock taking service while on our client's sites. We require flexible availability, as the shift lengths may vary and you will be travelling to a different client site each day. You may occasionally be expected to stay away from home.

Days: Monday - Sunday (5 in 7 day working shift pattern)

Hours of Work: Evening/Night shifts.

Benefits:

• Full mileage or company car
• Full time / permanent salaries available
• Expenses paid
• Ongoing training
• Progression opportunities
• Paid holiday
• Overseas opportunities

You will be expected to ensure the following within your team:

• Correct procedures and processes are followed
• Exceptional customer service standards are delivered on all sites
• Stock Counts are completed accurately and within the given time frame
• Team productivity is monitored and improved where possible

Person Specification:

• A Full Driving License
• Outstanding customer service skills
• The ability to communicate effectively with all levels of personnel
• Basic IT skills
• The ability to remain focused when under pressure
• Manage time effectively and work without immediate supervision
• Willingness and ability to travel

Please note all work will require prolonged periods of standing and some use of step stools and ladders. Some sites are in warehouses or large retail premises where you may be required to access and work with ground and high level stock.

This role will involve working unsociable hours, working early mornings or night shifts, this therefore means we are unable to hire anyone under the age of 18 years.

If you think you are suitable for this position and you want to find out more please apply today!

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.

By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.

Retail Stocktake Team Leader

Salary: £12.94 per hour inclusive of holiday pay (£11.55ph + £1.39 holiday pay) + Enhancements

Location: Bournemouth

*Access to wages from 3 days after shift completion*Immediate Start*Holiday Pay*

As a stock taking Team Leader you will take accountability for managing teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client's sites. The shifts lengths vary, and we require flexible availability, you will be required to travel to a different client site each day and may occasionally be expected to stay away from home.

Days: Monday - Sunday (Up to 5 days in a 7-day working pattern and there is the possibility flexibility in the working days per week if required)

Hours of Work: Evening/Night shifts.

Benefits:

• Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues
• Full time / permanent salaries available
• Expenses paid
• Ongoing training
• Progression opportunities
• Paid holiday
• Overseas opportunities

You will be expected to ensure the following within your team:

• Correct procedures and processes are followed
• Exceptional customer service standards are delivered on all sites
• Stock Counts are completed accurately and within the given time frame
• Team productivity is monitored and improved where possible

Person Specification:

• A Full Driving License
• Outstanding customer service skills
• The ability to communicate effectively with all levels of personnel
• Basic IT skills
• The ability to remain focused when under pressure
• Manage time effectively and work without immediate supervision
• Willingness and ability to travel

Full training in our systems and client procedures will be provided.

Please note all work will require prolonged periods of standing and some use of step stools and ladders. Some sites are in warehouses or large retail premises where you may be required to access and work with ground and high level stock.

This role will involve working unsociable hours, working early mornings or night shifts, this therefore means we are unable to hire anyone under the age of 18 years.

We look forward to receiving your application.

https://www.retailassetsolutions.com/who-we-are/

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.

By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.

Assistant Hospitality Service Manager – Front Office

Bournemouth Carlton Hotel, Signature Collection By Best Western

The Opportunity

As part of our front office management team, you will be the first contact for many of our guests that arrive at our hotels.

YOUR focus will be making sure the team is responsible for greeting our guests and ensuring their arrival experience is smooth and effectively managed. YOU will motivate the team through a positive and engaging culture to deliver exceptional hospitality service.

Our culture is all about our people, we want you to be you and we want you to let your personality shine through so you can engage in conversation with guests, making them feel welcome and most importantly making our guests smile.

Benefits

• Our enviable employee discounts on bedroom rates across our best western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• YOU will be passionate about hospitality that’s a given
• Experience in delivering exceptional customer service.
• YOU will have at least 12 months management experience of working within a busy hotel front office environment.
• Will have an authentic and passionate approach.
• The ability to create a positive culture within the team.
• Ability to drive and motivate teams with the ability to recognise and develop future stars.
• Strong communication skills

Hotel

With dramatic seafront views, nothing gets much better than Bournemouth Carlton Hotel, which is part of the Signature Collection By Best Western.

The hotel is right in the heart of town, so when you can tear your eyes away from the beautiful view, then we’re also walking distance to the town centre, to popular attractions such as Bournemouth Oceanarium, BH2 Leisure Complex and Bournemouth International Centre – a hotspot for major conferences and exhibitions.

The property has 76 bedrooms including 16 family bedrooms, including 16 sea view bedrooms. The hotel also has 18 one- and two-bedroom timeshare apartments. Event rooms for wedding parties up to 200, with private gardens and terrace.

The Grill menu is bursting full of feel-good comfort foods, healthy and gluten-sensitive options

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Night Manager

Bournemouth Carlton Hotel, Signature Collection By Best Western

The Opportunity

We are seeking a highly skilled and experienced Night Manager to oversee the hotel's overnight operations and ensure that our guests have a safe and comfortable stay. As the Night Manager, you will be responsible for managing the night staff, dealing with any guest requests or issues that may arise, and ensuring that all hotel operations are running smoothly.

Responsibilities:

• Managing the night staff and ensuring that they are performing their duties to a high standard.
• Ensuring that all hotel operations are running smoothly during the overnight shift, including front desk operations, security, housekeeping, and maintenance.
• Dealing with any guest requests or issues that may arise during the night shift, and ensuring that all guests receive excellent customer service.
• Handling any emergency situations that may arise, and contacting the appropriate authorities if necessary.
• Completing the nightly audit and preparing reports for senior management.
• Ensuring that all safety and security procedures are followed during the overnight shift.
• Managing the overnight budget and ensuring that all expenses are recorded and accounted for.
• Coordinating with other departments to ensure that any issues or concerns are addressed promptly.
• Providing training and guidance to night staff to ensure that they are performing their duties to a high standard.
• Maintaining accurate records of all overnight activities and incidents.

Benefits

• Our enviable employee discounts on bedroom rates across our best western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Previous experience working in a hotel or similar environment, preferably in a night management role.
• Excellent customer service skills and a friendly, professional demeanor.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• A good understanding of safety and security procedures.
• The ability to remain calm and composed in high-pressure situations.
• A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.

If you are a highly skilled and experienced night manager with a track record of success in a hotel environment, we would love to hear from you.

Hotel

With dramatic seafront views, nothing gets much better than Bournemouth Carlton Hotel, which is part of the Signature Collection By Best Western.

The hotel is right in the heart of town, so when you can tear your eyes away from the beautiful view, then we’re also walking distance to the town centre, to popular attractions such as Bournemouth Oceanarium, BH2 Leisure Complex and Bournemouth International Centre – a hotspot for major conferences and exhibitions.

The property has 76 bedrooms including 16 family bedrooms, including 16 sea view bedrooms. The hotel also has 18 one- and two-bedroom timeshare apartments. Event rooms for wedding parties up to 200, with private gardens and terrace.

The Grill menu is bursting full of feel-good comfort foods, healthy and gluten-sensitive options

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

designate general manager | south coast

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a designate general manager to join us on our continuous journey of true nourishment

the role |

as a general manager at wagamama you’ll be leading a restaurant team in the wagamama way, live + breath our people promise, values and embody core leadership behaviours. you’ll be responsible for driving sales and inspiring your team to deliver a great guest experience, striving to exceed expectations. you will also be responsible for the development and growth of your team, ensuring they are engaged, motivated, and delivering results

perks + quirks |

• up to £8,000 a year bonus opportunity

• private medical insurance + pension scheme

• dedicated 6-week training programme

• £14 - £25 of free food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• internal progression opportunities | fully funded apprenticeship programmes to support your growth

• 28 days holiday

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

what we look for |

• an experienced hospitality general manager that is able to lead a restaurant team with positive behaviour + actions, driving performance in a fast paced, complex environment

• a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

• experienced in understanding the financial performance of a restaurant and identifying opportunities

• experienced in managing a restaurant budget

• comfortable managing the labour of your team, reacting to changing demands where necessary

• a passionate leader with experience of managing your teams performance and development

• you care about creating an inclusive environment where your team feel respected + that they belong

• a forward-thinking problem solver, able to think on your feet and make quick decisions

• an individual who leads to inspire and engage their team to nourish + flourish in their role and career

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different 

be you, be wagamama

wagamama is proudly part of disability confident

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Assistant Manager at O'Neill's Bournemouth, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!

Join us at O'Neill's. From breakfast to big nights out, our teams are the local legends. The atmosphere is electric, the food hearty, and the Guinness always flowing. So, if you’re up for the craic, we want to hear from you.

WHAT’S IN IT FOR ME?

• Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL…

• Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
• Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.

Proud member of the Disability Confident employer scheme

Assistant Hospitality Service Manager – F&B

Bournemouth Carlton Hotel, Signature Collection By Best Western

The Opportunity

Being part of our management team at this hotel is special, you will be directing an amazing team of talented hospitality experts in delivering high-class food and beverage experiences at this hotel.

YOU will help in overseeing the restaurant, bar, in-room dining, conferencing, and events at the hotel. How you manage your team is paramount, our people are individuals, so it should be natural for you to lead and provide the F&B hospitality team with clear direction.

As you are at the start of your hospitality managerial career, we will help develop YOU, in how you can be instrumental in driving revenue growth, management of the F&B budget with accurate forecasting, as well as the management of the labour payroll.

Benefits

• Our enviable employee discounts on bedroom rates across our best western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• YOU will be passionate about hospitality that’s a given
• YOU will have at least 12 months management experience of working within a busy food and beverage environment.
• Will have an authentic and passionate approach.
• The ability to create a positive culture within the team.
• Ability to drive and motivate teams with the ability to recognise and develop future stars.
• Strong communication skills

Hotel

With dramatic seafront views, nothing gets much better than Bournemouth Carlton Hotel, which is part of the Signature Collection By Best Western.

The hotel is right in the heart of town, so when you can tear your eyes away from the beautiful view, then we’re also walking distance to the town centre, to popular attractions such as Bournemouth Oceanarium, BH2 Leisure Complex and Bournemouth International Centre – a hotspot for major conferences and exhibitions.

The property has 76 bedrooms including 16 family bedrooms, including 16 sea view bedrooms. The hotel also has 18 one- and two-bedroom timeshare apartments. Event rooms for wedding parties up to 200, with private gardens and terrace.

The Grill menu is bursting full of feel-good comfort foods, healthy and gluten-sensitive options

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Food & Beverage Manager

Bournemouth Carlton Hotel, Signature Collection By Best Western

The Opportunity

We are seeking a passionate and experienced Food and Beverage Manager to join our team and take charge of all food and beverage operations at our hotel. With a focus on delivering exceptional guest experiences, you will be responsible for managing the main restaurant, bar, and room service.

As the Food and Beverage Manager, you will be instrumental in driving revenue growth, managing the F&B budget with accurate forecasting, and overseeing the management of labor payroll.

You will be a natural leader with a talent for providing direction to a team of passionate and dedicated food and beverage experts. You will take ownership of their ongoing development, nurturing their skills and abilities to create a high-performing team.

At the heart of all our hotels is food and beverage, and as the Food and Beverage Manager, you will play a crucial role in ensuring our guests have a truly exceptional dining experience. With your expertise and passion for the industry, you will help to establish our hotel as a premier destination for food and beverage in the local area.

If you are a driven and experienced Food and Beverage Manager with a passion for providing exceptional guest experiences, we encourage you to apply for this exciting opportunity to join our team. We are dedicated to providing our employees with a supportive and rewarding environment where they can develop their skills and grow their careers in the hospitality industry.

Benefits

• Our enviable employee discounts on bedroom rates across our best western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

You will have a passion for food and beverage, which goes without saying! They should have proven experience in a management role within the food and beverage industry and an authentic and enthusiastic approach. They should possess the ability to foster a positive culture within the team and have strong operational knowledge, commercial awareness, and experience in driving additional sales.

Additionally, the ideal candidate should be able to drive and motivate teams through periods of change and have the ability to recognize and develop future stars. They should also possess excellent numeracy and literacy skills, as well as strong organization and planning skills. Experience in budget management is essential.

Hotel

With dramatic seafront views, nothing gets much better than Bournemouth Carlton Hotel, which is part of the Signature Collection By Best Western.

The hotel is right in the heart of town, so when you can tear your eyes away from the beautiful view, then we’re also walking distance to the town centre, to popular attractions such as Bournemouth Oceanarium, BH2 Leisure Complex and Bournemouth International Centre – a hotspot for major conferences and exhibitions.

The property has 76 bedrooms including 16 family bedrooms, including 16 sea view bedrooms. The hotel also has 18 one- and two-bedroom timeshare apartments. Event rooms for wedding parties up to 200, with private gardens and terrace.

The Grill menu is bursting full of feel-good comfort foods, healthy and gluten-sensitive options

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.