At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Senior Accountant - Record to Report, you will be trusted to primarily support payroll accounting for North America. In this role, a typical day will include:

• Interact proactively with functional areas to ensure accurate accounting and financial reporting is accomplished within prescribed deadlines and in accordance with IFRS / Alcon Accounting Manual
• Prepare accurate and robust monthly balance sheet account analyses and reconciliations, including analyses for balance sheet reviews
• Prepare accurate journal entries in a timely manner
• Ongoing process improvements made through the month to improve efficiency, effectiveness, and address business / operational changes.
• Collaborate proactively with key stakeholders, including Finance colleagues, internal and external accounting authorities/auditors, and Regional/Global Financial Reporting and Accounting. Communication with these partners is appropriate and timely when questions regarding accounting/reporting matters arise.
• Ensure all processes comply with Alcon standards and policies (i.e. global processes, Alcon Accounting Manual, Alcon Financial Controls Manual, Management Authorization Levels, etc.).
• Understand all impacts to the general ledger for assigned areas due to other intra- and inter-departmental transactions including manufacturing, inventory and cost accounting, inter-company receivables and payables, cash activity and activity from other functional departments.

WHAT YOU'LL BRING TO ALCON:

Key Requirements/Minimum Qualifications:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs)
• The ability to fluently read, write, understand, and communicate in English
• 2 Years of Relevant Experience

Preferred Requirements:

• Education in Accounting or Finance; experience as a CPA/Chartered Accountant
• Comprehensive knowledge of IFRS (GAAP), accounting, and financial reporting requirements.
• Experience with payroll accounting and personal benefits accounting
• Strong analytical skills
• Proficient ERP knowledge (SAP); Proven Microsoft Office skills, including MS Access, Excel, Word, and Powerpoint
• Experience working on process improvement projects and financial process engineering
• Experience working within shared services teams

HOW YOU CAN THRIVE AT ALCON:

• Alcon provides a robust benefits package including health, life, retirement, flexible time off, and much more
• Benefit from working in a highly collaborative and diverse environment where your ideas and contributions are valued
• Join Alcon’s mission to provide top-tier, innovative products and solutions that enhance sight, enhance lives, & help others "See Brilliantly!"

Additional Position Information:

• Work hours: Standard Working Hours
• Travel Requirements: none
• Relocation assistance: no
• Sponsorship available: no

#LI-DNI

Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.

The Opportunity:
As a DevOps engineer, you know how to set up cloud environments and provision computer networking, storage, and virtual networks—ultimately, how to “harness the cloud”. We’re looking for an experienced DevOps infrastructure engineer like you to support our clients as they modernize their IT infrastructures and meet their most challenging missions. 

As a DevOps infrastructure engineer at Booz Allen, you’ll work closely with cloud architects and engineers to manage server configuration for modern cloud solutions. You’ll apply your skills within a DevOps framework to establish or provision virtual machines or networks and use cloud service providers to further your clients’ meaningful missions. 

With access to our internal innovative labs, there’s no better place to further your skills and explore different ways of solving our clients’ challenges. Whether helping to develop, deploy, or manage IT infrastructures for crucial server and network components, here you’ll have the latest tech and brightest teammates at your fingertips.

Join us. The world can’t wait.  

You Have:

• 6+ years of experience in the development of tools and processes to drive DevOps or DevSecOps maturity by automating builds, regression testing, monitoring, and pushing releases across environments

• 6+ years of experience troubleshooting, triaging, and resolving issues related to CI/CD pipeline failures or slowness

• Experience writing scripts using tools such as Python, Bash, or Boto3

• Experience with Infrastructure-as-Code using Ansible and deploying apps on Rancher

• Experience developing enterprise cloud-native solutions, including S3 Bucket integration

• Experience creating solutions to complex problems within a collaborative team environment

• TS/SCI clearance with a polygraph

• Bachelor’s degree in Engineering, CS, or Technology, or 8+ years of experience in DevOps in lieu of a degree 

Nice If You Have:

• Experience developing enterprise cloud-native solutions with Kubernetes, Docker, AWS, Jenkins, Terraform, or Azure

• Experience with Apache NiFi flow engineering

• Experience with Gitlab CI/CD pipeline

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.
 
Create Your Career:

Grow With Us

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.

A Place Where You Belong

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll develop your community in no time.

Support Your Well-Being

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.

Your Candidate Journey

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

Do you have a passion for M&A and consulting with the desire to be a trusted partner for business owners? Are you interested in working with advisors to deliver M&A-driven growth? Are you a team player and curious to learn? Do you want to be part of a team working to transform the industry and empower advisors to realize their dreams? Excited to learn more? If so, then this could be the role for you!  

LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 18,000 financial advisors, 800 institution-based investment programs and 450 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.

Job Overview:

M&A Solutions is part of LPL's Financial Solutions group, a highly-visible and dynamic team focused on delivering industry-leading professional consulting to advisors around all aspects of their business planning – from acquisition growth to succession and continuity and the sale and transition of their business.

As a Senior Analyst on LPL's M&A Solutions team, you will be part of the strategic development and delivery of industry-leading M&A consulting services for advisors to empower their M&A preparation, growth, and transactions. This role will focus on delivering and enhancing buy-side M&A services.

Responsibilities:

• Provide buy-side M&A services including growth consulting, valuations, deal support, financings and client engagement

• Provide the management and enhancement of LPL's buy-side M&A services

• Ability to simplify the complex M&A process into a seamless experience for advisors at all levels of expertise

• Engage directly with advisors as a subject matter expert and M&A professional to thoughtfully consult and guide advisors through M&A planning and execution

• Lead financial analysis with a strong working knowledge of M&A and finance concepts

• Create and deliver internal management reporting to monitor and improve the results and delivery of M&A services

• Ability to think strategically and provide insights related to the advisor M&A market and overall industry trends

• Leverage technology to automate manual work and simplify processes to create a scalable, flexible, and efficient infrastructure

• Partner with internal teams to ensure milestones are completed and advisor expectations are exceeded

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

• BA/BS degree in Finance, Business, or a related field

• 3-5 years of relevant experience in finance, banking, and/or consulting

• Moderate to advanced Excel and financial modeling skills

• Moderate PowerPoint skills

• Demonstrated analytical and strategic business acumen

Core Competencies:

• A strategic thinker and effective communicator who is highly motivated and thrives in a fast-paced environment

• Strong working knowledge of M&A best practices and trends to enhance the effectiveness of our services

• Strong written and verbal communication skills with the ability to interact effectively with advisors as this is a client-facing role

• Ability to collaborate effectively and manage multiple projects simultaneously with strong attention to detail, work comfortably with incomplete information and ambiguity

• Self-driven individual with high level of motivation, positive attitude, commitment to excellence and integrity, and hunger to contribute to a growing team in a start-up-like atmosphere

Preferences:

• Exceptional communication, presentation and writing skills

• Experience conducting valuations

• Experience with M&A or consulting within the wealth management/financial services industry

• Experience with CRM tools such as Salesforce

Pay Range:

Why LPL? 

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it’s like to work at LPL?  Watch this!

We take social responsibility seriously. Learn more here

Want to see info on our benefits?  Learn more here

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce is looking for proven, talented, energetic, Account Executives responsible for managing a high volume of opportunities to grow our Net Zero Cloud business. The Account Executive role focuses exclusively on selling Net Zero Cloud, which is our industry-leading solution to help our customers accelerate climate action. The Account Executive will formulate and execute a sales strategy within an assigned territory. This strategy will include a programatic approach to building pipeline and closing deals. You will drive revenue growth by sourcing new customers as well as penetrating the current Salesforce customer base by partnering with BDRs and the Core Sales Teams.

You will work as a trusted advisor to deeply understand the unique business challenges and goals of the customer. You will consult with customers on the Salesforce Net Zero Cloud solution to promote accelerated climate action. This is accomplished by participating and leading client meetings or engaging other corporate resources as required, as well as participating in regional forecast calls and account planning sessions. Accurately forecasting sales activity and revenue while creating satisfied and reference-able customers are key responsibilities within the Net Zero Cloud AE position.

You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our growing Salesforce family.

Your Qualifications:

There are multiple roles available with varying scope but you have at least years of quota carrying software sales experience. Experience in the Sustainability software space is helpful.

Your Responsibilities:

• Meet and exceed an annual sales quota

• Lead a full-lifecycle sales process, prospecting via phone, email, referrals, LinkedIn, Salesforce relationships, partners, etc.

• Identify appropriate business contacts, qualify and drive leads through the sales pipeline and manage accounts/contacts within Salesforce.com

• Engage in technical discussions with potential clients through product demonstrations and presentations with Director, VP, and C Level prospects

• Establish and maintain long-term relationships to maximize future revenue opportunities and match our sales process with customer buying processes

• Able to be in territory as needed (up to 1-2 times per month)

• Maintain account and opportunity forecasting within our internal salesforce system

• Build pipeline to maintain a healthy ratio of pipeline to hit sales targets (avg 3:1)

• Develop trusted internal and customer relationships to create win-win sales relationships

• Effectively communicate the business value of the NetZero Cloud solution, often at the CxOs level

• Generate short term results while maintaining a long term perspective to increase overall revenue generation.

Desired Skills

• • Proven Track record of hitting sales quota

  • Consultative selling experience

  • Prospecting Skills

  • Competitive Spirit

  • Resourceful

  • Coachable

  • Strong business acumen

  • Expertise articulating ROI

  • Solution & Value Selling Ability

  • Strong Discovery Skills

  • Objection Handling Skills

  • Planning and Closing Skills

  • Exceptional Communication Skills

  • Can collaborate and influence in a team environment

  • Is a trusted advisor to customers and colleagues

  • Working knowledge of Sustainability software is helpful

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.
Salesforce welcomes all.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Why Work for Apex?

Win as a Team

All Apexers are encouraged to collaborate in an effort to continuously improve our processes and customer service. Everyone on the team is responsible for presenting new ideas and perspectives. In addition to base salary, all employees enjoy quarterly profit sharing as a thank you for their contributions.

Primary Location:

Leidos is seeking an experienced Senior Network Systems Engineer to provide senior network operations and engineering sustainment support to a mission critical IP messaging and communications transport network in Fort Meade, MD. A successful candidate will develop an understanding of the services offered to external organizations, provide lifecycle systems engineering support to development and operations on the program, and use a combination of technical and functional expertise to recommend solutions to satisfy customer requirements. 

Primary Responsibilities:

• Network integration, testing, security engineering, configuration and implementation support.

• Provide operational and engineering support status updates and technical briefings on a recurring and adhoc basis.

• Collaborate with network architects to define and/or continuously improve DISA STIG compliant configuration baselines, versioning, and compliance tracking.

• Support the development, accountability and sustainment of lab environment infrastructure devices.

• Test and validate automation and best practice insertion opportunities.

• Lead development of SOPs/TTPs.

• Support Continuous Service Improvements (CSI).

• Support system performance tuning and enhancements.

• Support tier escalation of incident management support tasks.

• Active participation in Incident Management (IM) and Root Cause Analysis (RCA) for Problem Management activities.

• Participate in engineering meetings to bridge the gap between operations and engineering providing operational readiness for new solutions projected to be deployed into production.

• Perform highly technical maintenance involving firewalls, VPNs, IPS, network encryption devices, and load balancers.

• Provide expert knowledge of network engineering and operations, large scale enterprise network solution implementation and transition to Network Operations, as well as test and evaluation activities. Perform highly technical maintenance involving network devices routers, switches, security solutions, and WANX.

Core Qualifications:

• Bachelor’s degree and 8-12 years of prior relevant experience or Masters with 6-10 years of prior relevant experience. (Additional years of related work experience may be substituted for a degree at the Hiring Manager's discretion).

• Effective written and oral communication and problem-solving skills

• Active DoD clearance at the Top-Secret level with SCI eligibility

• Security+ Certification or other DOD 8570 IAT Lvl II Certification within a certain timeframe after starting if not starting with one when hired.

• Extensive knowledge of defense-in-depth principles, Network and Security architecture, network topology, IT device integrity, and common security elements.

• 8+ years’ experience engineering and troubleshooting networks, including extensive routing and switching experience such as one or more of the following: MPLS, VPNs, routing protocols i.e. BGP, OSPF, IS-IS, switching protocols i.e. Spanning Tree Protocol, VLANs, LLDP, VoIP, Multicast protocols and emerging network technologies.

• Expert understanding and in-depth knowledge of IP network/subnet addressing.
  Experienced and adept at developing and maintaining technical documents, analyses, and reports.

• Experience developing and presenting technical information to senior customer management, customer stakeholders, and company management.

• Hands-on experience deploying, configuring and troubleshooting Cisco enterprise network routing, switching and firewall/security devices.

• Ability to travel up to 5% OCONUS travel.

Preferred Qualifications:

• Extensive SME knowledge of network engineering and operations, integration, test and evaluation activities, as well as implementation and transition to Network Operations processes and concepts

• Cisco CCNP Route/Switch and/or CCNP Security

• Experience and practical understanding of enterprise WAN principles.

• Experience with change, configuration and performance management NetOps concepts.

• IAT Level III Certification (i.e. CISSP or equivalent).

GSMO

Original Posting Date:

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Company:

Description:

JOB TITLE: Senior Benefits Account Executive

JOB TYPE: FLSA Exempt

REPORTS TO: Director of Client Services – Employee Health & Benefits

ESSENTIAL DUTIES & RESPONSIBILITIES:

Primary Contact with the Producer

Manage the Client Insurance Program, utilizing agency management system.  Generally manages larger and more complex accounts than the accounts than the Account Executive II position.  Duties include those that are done directly (higher level) or accomplished through other resources (i.e. assigned Analysts or external resources) and not limited to:

• Act as a main point of contact with the Producer
• Function as a main contact with vendors to ensure proper processing of requests necessary to effectively maintain the client’s insurance program
• Maintain positive client relationship and have the ability to analyze situations, make proactive decisions and manage the follow-through.
• Demonstrate a strong consultative ability to instruct and direct the client
• Responsible for sharing knowledge, providing instruction, and delegating tasks to the Account Manager, Call Center, Benefits Admin, wellness and iCAF and any team member not specifically identified,  as per Benefits Timeline.
• Inform Producer of upcoming deadlines and events.
• Maintain R: Drive/client files as per Department Guidelines.
• Manage “workflows” and administration as per Benefits Timeline.
• Manage and monitor administration of client benefit programs.
• Research and answer questions regarding client benefit plans, claims billings, etc.
• Manage and/or Deliver Wellness Presentations so that client understands full scope of MMA vendor capabilities.
• Demonstrate proactive work style and does not have to be asked or reminded of tasks. Demonstrates a leadership role in all aspects of job performance both within the office as well as with clients
• Manage upcoming deadlines and events (perhaps under direction of Executive Team Lead or Producer), informing and updating the Producer, as needed.
• In absence of more senior team members, provide direction and guidance to other team members when appropriate.

Primary Contact with the Market Place

• Build and maintain vendor relationships.
• Manage renewal bid/RFP strategy and process.
• Manage ongoing carrier/TPA/Vendor renewal negotiations on clients’ behalf.
• Oversee and monitor creation and maintenance of marketing binder as per Department guidelines and Benefit Timeline.
• Oversee and monitor follow up with carriers to insure they have everything needed to quote clients Insurance program. 
• Oversee and monitor preparation of market spreadsheets.
• Monitor and take appropriate action to ensure satisfactory vendor performance. 
• Stay up-to-date on carrier plans and websites.
• Negotiate with carriers on cost and program design
• Assist bSwift team with completion of the bSwift requirements document for any assigned clients that are engaging bSwift as their ben admin and online enrollment technology.
• Assist bSwift team with set-up of client web site as directed by Benefits Operations Manager.

Primary Contact with the Client

• Responsible for adherence to MMA Benefit Timeline Checklist to ensure appropriate level of service to client.
• Oversee Development and preparation of communication booklets as per Department Guidelines and Benefit Timeline.
• Ability to service our clients effectively through problem solving, appropriate confidentiality, diplomacy, sensitivity and tactfulness
• Coordinate, Present and Attend Client Meetings including though not limited to:
• Responsible for visibility with client through occasional lunches and on-sight visits.
• Schedule Mid-year and Renewal Meetings –Prepare materials used in these meetings- DELIVER TO PRODUCER 7 DAYS PRIOR TO MTG.
• Enrollment Meetings – Coordinate meeting agenda and times with Client and Carriers and conduct meetings as necessary.
• Develop stewardship report based on workflows in Benefit Point.
• Capable of Gathering and Analyzing ICAF, Milliman, Aggregate and DMW reports.
  • Initiate own correspondence with clients.  Ensure that these items are delivered or mailed to clients on a timely basis.
  • Visit clients with or w/o Producer as necessary throughout the year with demonstrated meeting purpose (i.e., pre renewal meeting, post renewal meeting, safety/loss control meeting, and gathering information, delivering policies, collecting payments ….etc.).

Delegate to the Account Manager

• Document compliance with Renewal Timeline and task completion by appropriate team member
• Ensure that at a minimum the Account Manager performs all tasks identified in the Account Manager Job description as well as the renewal timeline.
• Manage development and preparation of communication booklets as per Department Guidelines and Benefit Timeline.
• Manage development and preparation of Request for Proposal
• Manage development and preparation of client presentation materials / all client deliverables
• Enrollment Meetings – Coordinate meeting agenda and times with Client and Carriers and conduct meetings as necessary.
• Actively demonstrated ability to delegate to Account Manager.
• Ensure documentation to support actions and services necessary to meet client program needs are properly documented and filed in ImageRight.

Check the Insurance Contract & Compliance

• Review Summary Plan Descriptions. Communicate any corrections directly to vendors and ensure that SPD is updated and correct prior to sending final version to client.
• Responsible for personally checking all client policies.
• Oversee Compliance functions to include but not limited to:
  • Benefit Timeline Checklist
  • Healthcare Reform Checklist
  • Self-Funded SPD Checklist
  • Stop Loss Checklist
  • Admin Agreement Checklist
• Compliance oversight for “Schedule A” request from carriers, Form 5500, Medicare Part D Disclosures and CMS Reporting, HIPAA and ERISA and COBRA
• Review 1st bill following renewal for each line of coverage to ensure sold rates/enrollment counts are accurate

Teamwork

Function as team member of the Client Services team to ensure superior service to all MMA Clients. These activities include but are not limited to:

• Demonstrate appropriate judgement regarding what tasks are managed at their level or those that need to be delegated
• Delegate and manage tasks to Account Manager, as well as outsourcing teams, as appropriate.
• Provide direction and guidance to other members when appropriate
• Ensure tasks from both Analyst and outsourcing team are completed as directed
• Ensure Account Manager is performing all tasks as outlined in the MMA Assistant AM or AM Job Description

• Maintain and exhibit a positive, professional attitude in the performance of your job, treat clients, prospects, carriers/vendors, and agency employees with courtesy and respect, conform to the organizational chart on all personnel matters and contribute to a company team approach toward meeting agency goals and providing excellent client services.

• Represent the agency in a competent, professional manner, appropriate business attire for all client events or meetings unless otherwise advised by the client.
• Perform other duties as assigned by the Director of Client Services
• Work from Home is a privilege not an entitlement.  Availability for client meetings takes precedent over WFH.
• Seen as a role model and begins to mentor both Account Executives and Managers, support their training and as a part of their training and development
• Negotiate with carriers on cost and program design
• Assist in plan recommendations for the client
• Become subject matter expert and resource in area of interest or technical capability.

REQUIREMENTS:

• Education:  Bachelor’s Degree Preferred
• Maintain Group 1 License
• (Internal) 5-7 years of Account Executive experience preferred
• (External) Minimum of 7-10 years of midmarket Account Executive experience preferred
• Demonstrated participation in (i.e. completed segments) in RHU, GBA or CEBS CE path
• If no designation, then 1-15 years of experience as an Account Executive preferred
• Demonstrated ability to meet and exceed objectives through effective delegation and account management
• Possess operational knowledge of Word, Excel, Power Point Publisher and current internet technologies.
• Ability to travel to meet client service needs.
• Ability to speak professionally and comfortably in front of others.
• Demonstrate ability to multi-task, prioritize work
• Willingness to work to meet client needs beyond scheduled hours by watching e-mail activity and answering important e-mails and calls after hours and on weekend, if necessary.
• Bilingual Spanish a major plus
• Ability to service our clients, vendors and co-workers effectively through problem solving, appropriate confidentiality, diplomacy, sensitivity and tactfulness
• Ability to be pro-active (Does not have to be asked or reminded of tasks. Demonstrates a leadership role with the client in the overall administration of the Benefits Program).
• Mastery level knowledge of fully-insured benefits products, services, market dynamics, carriers/vendors
• Functional knowledge of wellness programs (both carrier-based as well as proprietary/client specific strategies), and client advocacy concepts.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers. 

Company:

Description:

JOB TITLE: Commercial Account Executive

JOB TYPE: FLSA Exempt

REPORTS TO: Director of Client Services – Business Insurance/Property & Casualty

ESSENTIAL DUTIES & RESPONSIBILITIES:

Documentation

Manage the Client Insurance Program, utilizing agency management system.  As a matter of routine, manages larger and more complex accounts than the Associate Account Executive.  Duties include those that are done directly (higher level) or accomplished through other resources (i.e. assigned Account Managers or external resources) and not limited to:          

• A point of contact with the Producer
• Initiate correspondence with the marketplace
• Act as a contact with vendors to ensure proper processing of requests necessary to effectively maintain the client’s insurance program
• Maintain positive client relationship and have the ability to analyze situations, make reasonable decisions and follow-through.
• Begin to demonstrate a consultative ability to instruct and guide the client
• Manage upcoming deadlines and events (perhaps under direction of Executive Team Lead, Sr. Account Executive, or Producer), informing and updating the Producer, as needed.
• Manage Accounts Receivables
• Manage Direct Billing with respect to Cancellations  
• Responsible for ensuring the following are accomplished (via delegation to Account Managers or external resources):
  • Create Acord applications, including  Supplementals, as needed, for submissions to Marketing Department and/or carriers.
  • Create and complete COPE spreadsheets, as needed.
  • Prepare Loss Summaries
  • Prepare proposals for renewal terms
  • Issue Acord Insurance Binders for renewal terms
  • Initiate Premium Finance Requests
  • Prepare Schedules of Insurance for delivery to client
  • Prepare policies for delivery to client
  • Process Policy Audits and Monthly Reports
  • Identify and resolve Accounting discrepancies
  • Create requests for changes to client’s coverages
  • Process mail and phone requests on daily basis
  • Prepare Acord applications

• Prepare documents for renewal terms, including Insurance Proposals, Acord Insurance Binders and Certificates of Insurance
• Adhere to document retention software documentation guidelines
• Perform Quality check and control on insurance policies in their entirety
• In absence of more senior team members, provide direction and guidance to other members when appropriate

Teamwork

Function as team member of the Client Services team to ensure superior service to all MMA Clients. These activities include but are not limited to:

• Delegate tasks to Account Managers, as well as outsourcing teams, as appropriate.
• Ensure tasks from both Account Manager and outsourcing team are completed as directed
• Ensure Account Manager is performing all tasks as outlined in the MMA Assistant Account Manager or Account Manager Job Description

• Treat clients, prospects, and company employees with courtesy and respect. 
• Contribute to a team approach toward meeting goals and providing excellent client service.
• Coordinate and monitor usage and quality of outsourcing teams
• Support the training and growth of the Account Manager, being a part of their training and development

Technical Expertise

Demonstrate the technical expertise to assist in maintaining the Client Insurance Program.  These duties include but are not limited to:

• Analyze insurance quotes and make recommendations
• Comprehend and interpret Insurance Contract requirements for Certificates
• Communicate with insurance carriers as needed
• Communicate with clients as needed
• Client facing meeting as required, either in-house or offsite
• Become proficient using premium analysis software.
• Utilize carrier online rating programs as necessary.
• Maintain knowledge of policy forms and endorsements with ability to explain detailed coverage provisions to the client and Account Manager
• Design insurance program for client based on defined needs
• Utilize agency management system to monitor pre-defined activities (policies past expiration, aged A/R, SIC codes, etc.)
• Identify and address any coverage gaps with producer, carrier and client
• Begin to become subject matter expert and resource in area of interest or technical capability.

REQUIREMENTS:

• Licensed:  Texas P&C Agent preferred
• Education:  Bachelor’s Degree, preferred
• (Internal) 18-36 months of Associate Account Executive experience preferred
• (External) Minimum of 3-5 years of midmarket Commercial Account Manager experience preferred
• Completion of CIC and CRM preferred
• If no designation, then 5-7 years of experience as an Account Manager preferred
• Demonstrate ability to multi-task and prioritize work
• Willingness to work to meet client needs beyond scheduled hours.
• Proficient at Word, Excel, and current internet technologies.
• Demonstrate proactive work style - Does not have to be asked or reminded of tasks.
• Ability to learn, analyze and comprehend commercial lines of insurance.
• Demonstrate ability to service clients effectively through problem solving, appropriate confidentiality, diplomacy, sensitivity and tactfulness
• Demonstrate track record of interacting with, meeting with and partnering with assigned clients to achieve mutually desired outcomes via routine client contact by phone, e-mail and periodic meetings and planning sessions.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers. 

Invent Your Future providing mission-critical cyber support and solutions.

CACI has an exciting opportunity for qualified cleared professionals to join our team as a Senior Information Systems Security Engineer (ISSE) in the Fort Meade, MD area. You will use your years of experience in Information Systems Security to support the customer's strategies for advancing their national defense goals and objectives.  Your professional drive will provide you with the ability to work in a fast-past, mission focused environment engaged in everchanging technologies.

As a Senior Information Systems Security Engineer, you will assist cybersecurity test lab management to maintain network security compliance and manage system requirements for various customer projects.

Functions and Responsibilities

• Capture and refine information security requirements and ensure requirements are effectively integrated into network products and information systems through purposeful security architecting, design, development, and configuration.
• Employ best practices when implementing system security countermeasures, including software engineering methodologies, system/security engineering principles, secure design, secure architecture, and secure coding techniques.
• Implement approved corrective actions and software patches identified in the certification and authorization POA&M.
• Maintain standardized Configuration Management of cybersecurity test networks and associated required documentation to include the development and maintenance of hardware and software lists.

. This is an excellent opportunity for professional growth!

You’ll Bring These Qualifications:

• Information Systems Security Engineer Level 2 Fourteen (14) years of experience as an ISSE on programs and contracts of similar scope, type, and complexity is required.

• Bachelor’s degree in computer science, Information Assurance, Information Security System Engineering, or related discipline from an accredited college or university is required.

• DoD 8570.01-M compliance with IASAE Level 2 is required CISSP Certification is required.

• Four (4) years of ISSE experience may be substituted for a bachelor’s degree.

• Information Systems Security Engineer Advanced - Level 3:

• Twenty (20) years of experience as an ISSE on programs and contracts of similar scope, type, and complexity is required.

• Bachelor’s degree in computer science, Information Assurance, Information Security System Engineering, or related discipline from an accredited college or university is required.

• DoD 8570 compliance with IASAE Level 3 is required. Both Information Systems Security Engineering Professional (ISSEP) and CISSP Certifications are required.

• A Master’s degree in Computer Science, Information Assurance,

These Qualifications Would be Nice to Have:

Network+

Desired Qualifications

Security+/Project+/Linux+

Certified Ethical Hacker

KSAs

• Experience with virtualization and emulation software and Linux/Windows virtual machine architectures
• Network management knowledge to include experience with network switches and firewalls
• Experience with software license maintenance in Linux and Windows environments
• Understanding of DoD system certification and authorization to include eMASS and the Risk Assessment Management Process
• Familiarity with DoD ISSM responsibilities and processes

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers 

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/q2-solutions-eoe

Q² Solutions’ ability to operate and provide certain services to customers and partners necessitates Q² Solutions and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/q2-solutions-covid-19-vaccine-status

The Opportunity: 

Ever-expanding technology like IoT, machine learning, and artificial intelligence means that there’s more structured and unstructured data available today than ever before. As a data engineer, you know that organizing big data can yield pivotal insights when it’s gathered from disparate sources. We need an experienced data engineer like you to help our clients find answers in their big data to impact important missions from - intelligence to national security.

As a big data engineer at Booz Allen, you’ll implement data engineering activities on some of the most mission-driven projects in the industry. You’ll deploy and develop pipelines and platforms that organize and make disparate data meaningful.  

Here, you’ll work with and guide a multi-disciplinary team of analysts, data scientists, developers, and data consumers in a fast-paced, agile environment. You’ll use your experience in analytical exploration and data examination while you manage the assessment, design, building, and maintenance of scalable platforms for your clients.  

Work with us to use big data for good. 

Join us. The world can’t wait. 

You Have:   

• 5+ years of experience in application development, including building web APIs

• 5+ years of experience designing, developing, operationalizing, and maintaining complex data applications at scale 

• 3+ years of experience building scalable ETL and ELT workflows

• Ability to develop scripts and programs for converting various types of data into usable formats and support project team to scale, monitor and operate data platforms 

• Experience with a public cloud, including AWS, Microsoft Azure, or Google Cloud

• Experience with distributed data and computing tools, including Spark, Databricks, Hadoop, Hive, AWS EMR, or Kafka  

• TS/SCI clearance

• Bachelor’s degree

Nice If You Have:   

• Experience with Python, SQL, Scala, or Java 

• Experience working on real-time data and streaming applications  

• Experience with NoSQL implementation, including MongoDB or Cassandra 

• Experience with data warehousing using AWS Redshift, MySQL, or Snowflake  

• Experience with Agile engineering practices 

• Master's degree

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Create Your Career: 

Grow With Us 

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.  

A Place Where You Belong 

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time. 

Support Your Well-Being 

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.  

Your Candidate Journey 

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.  

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

Unleash Your Potential! 

At Leidos, we deliver innovative solutions by leveraging our diverse and talented workforce who are dedicated to our customer’s success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

If this sounds like an environment where you can thrive, keep reading! 

Do you thrive working in small teams that collaborate closely with customers? Are you intrigued by big data? Our prototype development program is seeking someone with a strong mission focus who is passionate about new development and rapid prototyping.  We want someone who can help us discover smarter, innovative approaches to support mission operations, discover new analytics, enhance tradecraft, and much more!

Our LOE program provides our customer's Operations organization with the best possible solutions for their mission needs. We achieve this through rapid prototyping, new development, and advanced technology research. From leading-edge visualizations to analytic development, we're always pushing the boundaries to find new and better data sources and tradecraft to answer intelligence questions. With a focus on collaboration and a fast-paced environment, our prototype development program is the ideal place to grow your skills and make a real impact. Click here to learn more about how this program “Delivers Mission Success!”

Your greatest work is ahead! 

If you’re a talented Senior Software Engineer with a TS/SCI polygraph clearance, we want to hear from you. The Leidos National Security Sector is looking for someone like you to join our team in the Fort Meade, MD area. As part of this highly visible and fast-paced prime contract, you'll enjoy a competitive benefits package including four or more weeks of Paid Time Off, Flexible Schedules, Discounted Stock Purchase Plans, Education and Training Support, Parental Paid Leave, and more! Don't miss out on this incredible opportunity to take your career to the next level. Apply today and join one of the most dynamic teams in the industry.

Are you ready to join a team dedicated to a mission? Begin your journey of a flourishing and meaningful career, share your resume with us today!

Your Main Objective:

• Develop analytics using Java MapReduce and Python in the Linux (Red Hat version 7+) environment.
• Develop prototypes, answering new questions, as well as providing better answers to existing questions.
• Develop analytics for survey and intelligence value assessments.
• Work directly with the customer in a highly collaborative, integrated fast-paced environment using leading technologies.
• Provide software development/engineering, including requirements analysis, installation, integration, evaluation, enhancement, maintenance, testing, and problem diagnosis/resolution.

What Sets You Apart:

• Bachelor's degree plus 8 years of relevant experience or Master’s degree in plus 6 years of relevant experience.  An Associate’s degree plus 10 years of relevant experience or high school diploma/GED plus 12 years of relevant experience may be considered for individuals with in-depth experience that is clearly related to the position
• Computer Science (CS) degree or related field
• TS/SCI clearance with polygraph
• Experience with Java MapReduce, the Hadoop Distributed File System (HDFS), and technologies such as Hadoop Hive, Pig, Etc.
• Experience with distributed scalable Big Data Store (NoSQL) such as H Base, CloudBase/Accumulo, Big Table, etc.
• Experience with serialization such as JSON and/or BSON; developing restful services; and using source code management tools.
• Experience developing software solution using Python

You Might Also Have:

• Tech/Team leadership
• Atlassian Jira & Confluence
• SIGINT Analysis
• Experience with Gitlab & Maven
• Kanban Agile process experience

At Leidos, the opportunities are boundless. We challenge our staff with interesting assignments that allow them to thrive professionally and personally. For us, helping you grow your career is good business. We look forward to learning more about you – apply today!

Conmd

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

ERM Certification and Verification Services (ERM CVS), the independent global certification and verification body of the worldwide ERM Group, have an exciting career opportunity for an experienced Lead EHS Assessor with strong track record in industry. Due to our global footprint, this position can be served from most North America locations. This role provides the opportunity to play an important role in our global certification and assurance business, which has a strong focus on industry sectors including transportation, technology and manufacturing, pharmaceuticals, extractive, or other high hazard process industry. Whilst the majority of work will be US based, you will have the opportunity to participate in our international assessments in all global regions. The majority of ERM CVS customers have been so for many years – which is a result of our commitment to service excellence and adding value to customers through their audit processes.

Founded in 1996, ERM Certification and Verification Services (ERM CVS) is a wholly owned subsidiary of the ERM Group. We are dedicated to helping our clients improve their sustainability performance. We offer accredited management system assessment and audit services across a range of norms and standards – shaped to add value to clients.

You can find out more about our services at www.ermcvs.com

Overall Job Purpose

In this position you will lead engagements for ERM CVS services including accredited management system audits for ISO 9001, 14001 and 45001, GHG verification and data assurance - both onshore and offshore, and a growing number of responsible stewardship standards for operating sites and supply chains.

Main Responsibilities

• Lead Assessor/Lead Verifier: Lead assessments of client operations according to ERM CVS procedures, prepare reports and determine assessment conclusions
• Team supervision: Support and develop more junior assessors
• Participate in the ERM CVS assessment team, including proactive sharing of knowledge and experience and identifying opportunities for business growth to develop with support of ERM CVS Partners; assist in the ongoing development of ERM CVS tools and processes.
• Project Management: Act as focal point for the client within ERM CVS, responsible for coordinating assignments, developing proposals and contracts, ensuring that projects are delivered according to plan

Experience

• At least 5 years relevant professional experience, including:
  • Conducting and leading operational site audits
  • Development or assessment of management systems designed to control EHS performance
  • Direct work experience within Heavy industry, such as Oil & Gas or Mining or other high hazard process industry
  • Influencing people at all organizational levels
  • Team leadership experience
  • Strong project management and delivery experience
  • At least degree level qualification in a relevant technical or scientific subject
  • Excellent client communication skills, able to secure trust at all levels of the organization and across different cultures
  • Able to recognize root causes, identify corrective actions and prepare clear, concise reports
  • Fluent English speaker with clear and concise written and spoken English. Multilingual is a bonus.

If you would thrive in a fast-moving and challenging environment, are committed to excellence, enthusiastic and have high energy levels, enjoy travel, are a persuasive verbal and written communicator, then we would welcome the opportunity to talk to you.

Who We Are:

As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Please submit your resume and brief cover letter. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

Thank you for your interest in ERM!

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

With moderate supervision, the Senior Guest Advisor assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
• Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
• Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
• Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
• Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
• Complete Omni-Channel orders daily.
• Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
• Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
• Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
• Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Leader / Store Leader 2/Assistant Store Leader as needed.
• Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
• Supervise and delegate tasks to Guest Advisors in the absence of management.
• Consistently adhere to GameStop policies and procedures, including but not limited to attendance, confidentiality, conflict of interest, and ethical responsibilities.
• Follow all opening and closing procedures.
• Observe associate performance and provide timely and appropriate feedback to the store management.

QUALIFICATIONS

• Must provide proof of eligibility to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent required.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.
• Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

REQUIRED JOB SKILLS AND ABILITIES

• Exceptional guest service skills.
• Provide genuine and friendly assistance to every guest during each visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Work in a fast-paced, rapidly changing environment.
• Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
• Operate the POS computer system and properly complete the required paperwork.
• Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
• Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
• Problem-solving skills and judgment abilities.
• Follow instructions furnished in written, oral, or diagram form.
• Deliver bank deposits following loss prevention safety guidelines.
• Work a flexible schedule, including extended hours/days as necessary, including Sundays. Minimum availability of 3 days/week.
• Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
• Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
• Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Employee Growth: GameStop is committed to hiring, developing, and promoting qualified candidates to open positions within all levels of the Company. In keeping with this commitment, the Company may consider internal candidates for promotion to open positions. When considering internal candidates, the Company identifies Associates who consistently perform above standard in all areas of job performance, demonstrate outstanding customer service, work well with others, display a genuine interest in their jobs, and have an ability to learn and grow with the Company. Associates must be in their current position for a minimum of 6 months to be eligible to apply for internal postings or be considered for promotion/transfer to a position outside of his/her own department or work location, division, or brand (unless supervisor approval is received). Associates should express their interest in additional career opportunities by applying via Workday. Associates may also request information on the process for applying and qualifying for a promotion from their immediate supervisor or Human Resources; an Associate’s failure to express such an interest may be viewed by the Company as a lack of interest in changing positions. The Company reserves the right to hire external candidates and further reserves the right to hire the best qualified candidate for any open position whether that candidate is internal or external.

This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.

Junior Account Executives are responsible for maintaining and expanding relationships with existing clients. Junior Account Executive will play a proactive role, encompassing a deep knowledge of a client’s organization and being in-tune with its short-term initiatives and long-term business goals. This role works closely with members across the organization to ensure Ingenious Med’s commitment to outstanding products, customer service and company expansion.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Meets assigned AR Collection Goal
  • Help AR team collect payments in a timely manner
• Establishes productive, professional relationships with key personnel in assigned territory
• Meets assigned targets for account retention and renewals
• Manage Support and Project Escalations within the organization for assigned clients
• Manage distribute, and track delivered content to all assigned clients including regulatory updates
• Works with various departments within the organization (tech support, implementations, account management) to ensure prospective and current clients’ needs are being met in a timely manner
  • Junior Account Executive will spend focused time with all facets of the business, including but not limited to; Professional Services, Support, and Product Development to grow skill set and knowledge of Healthcare IT Business
• Scheduling and conducting a regular cadence of Account Reviews and status conference calls with clients
• Maintaining high customer satisfaction ratings and ensuring renewal of assigned client accounts
• Remaining current on healthcare industry trends and regulatory issues and providing clients with a consultative analysis of solution available within Ingenious Med
• Responsible for maintaining accurate data in CRM, Salesforce
• Complies with the organization’s compliance program and policies including but not limited to timely completion of assigned compliance and other company training.

TRAVEL REQUIREMENTS

• 10-25%
• Fulltime Remote Position

KEY COMPETENCIES

• Polished presentation skills
• Comfortable leading client calls
• Consultative selling, and ability to problem solve on the fly
• Superior customer service skills.
• Friendly, cheerful, “can-do” demeanor.
• Excellent time and task management skills.
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Ability to explain complex technical concepts in layman’s terms.
• Adaptable to shifting priorities and work effectively in a fast-paced environment.

QUALIFICATIONS

• Bachelors Degree, or equivalent experience
• Quick learner of CRM tools (Salesforce) or existing understanding
• Ready to Learn and understand Healthcare IT Business