Total 39 Senior Executive job vacancies in Dartford, DA2 8DA

To ensure accurate extraction of complex clinical details relating to diagnoses and operative procedures for each consultant episode from patient medical records To engage and support the internal continuous audit process ensuring that a personal IG level 2 audit result is achieved and maintain To assist in the daily supervision of trainee and less experienced clinical coding staff providing mentorship and cultivating a supportive learning environment To interpret histology and radiology reports to ensure accuracy of the coding process To undertake the coding of extracted information ensuring adherence to National Standards and local policies To accurately enter the clinical codes onto the Trust information system PAS/Medicode To identify insufficient/incorrect clinical data in source documentation and using own initiative to raise the query for resolution with other relevant departments To share and assist other colleagues with personal coding experience and promote a learning environment at workplace To organise daily workload efficiently so that personal coding targets are met, including allocated Consultant backlog list, supporting the coding team in achieving high standards of coding completeness and accuracy at agreed timescales To take responsibility for self-development on a continuous basis by studying for the Auditor and/or Trainer qualification, if required by the Trust. To participate in ongoing coding training and testing to meet National Standards and Trust requirements. This may require travelling to other organisations outside core working hours To liaise with Clinicians and their support staff concerning interpretation of case note documentation affecting coding To investigate and correct coded clinical data rejected or queried by recipient information systems To communicate complex coding rules to clinical coding staff, medical, clinical and administrative staff and external agencies. Implement agreed local policy directives and assist in the development of local coding policies which impact on the various service areas Undertake/Participate in complex audits To work across all specialities

Clinical responsibilities Ensure that the agreed standards of care are maintained at optimum level, informing the unit manager of any concerns. Assist with the organisation of the reception and discharge of patients, ensuring that they receive safe and competent care during the immediate and post-operative period. Act as a resource/advisor to junior healthcare practitioners and medical staff in the delivery of research based programmes of care, ensuring the appropriate assessment, planning and evaluation. To ensure that all patient documentation is completed and kept up-to-date, and that care plans provide an accurate progress record and response to treatment. Deals with accidents and incidents involving patients, staff relatives and visitors. Completes statements and incident forms and reports such incidents and accidents appropriately and in a timely manner. Participates in the Quality Assurance tool within the Critical Care Directorate. Provide skilled high quality Peri-operative care to all patient groups. Ensure that all patients are safe to be transferred back to ward areas, in accordance with the recovery area protocol. Provide skilled high quality assistance to the anaesthetist. To adhere to the NMC / HCPC Code of Professional Conduct at all times To demonstrate clinical expertise in the care of any patients receiving treatment in the department. To assess, plan, implement and evaluate the needs of patients on an ongoing basis, co-ordinating the care given by all members of the clinical team. To accurately assimilate and interpret clinical information about the patients condition, instigate appropriate remedial action and promptly report changes To act as a resource person to others, providing accurate information, advice and support to the multidisciplinary team, patients and their relatives. To ensure that accurate records are maintained reflecting both changes in the patients condition and the treatment delivered. To ensure that patients and their relatives are updated regularly with accurate information, and ensure that this is presented in a sensitive way and one that they understand. To ensure that Clinical Guidelines are implemented and to be actively involved in auditing practice in conjunction with Line Manager and practice development staff. To ensure that practice is evidence based and with support assist in the development of policies and protocols within the clinical area. To uphold high standards of perioperative care, according to existing policies and standards. To support the process of continuous quality improvement, assisting in audits etc to formally evaluate standards of care and assist in the implementation of changes in the light of such findings. To organise patient transfers both within and outside the department, escorting ill patients as requested. To contribute to the health education of patients and their families, ensuring that all patients receive appropriate advice and support to maintain a healthy lifestyle. To actively support the implementation of the Trust nursing / local To Actively support the Perioperative strategy and uphold the ethos of the local philosophy. Performing clinical work, pertaining to post holders professional boundaries and clinical skills within other Dartford & Gravesham NHS Trust theatre units as required. Managerial responsibilities: To assist the Senior Nurse in co-ordinating the provision of care and ensuring that there is effective communication between the multidisciplinary team. Ensure adequate levels of staffing in the recovery area, ensuring that there is a balanced cover to meet the patients needs and acceptable safety levels. Informing senior managers, if staffing levels or skills cannot maintain safe patient care. To manage a high dependency bed when required providing skilled support to anaesthetic and nursing / ODP colleagues. Exercise leadership and acts as a role model at all times within the unit maintaining a suitable environment for a happy Unit team. Discuss present performance and future development with the units manager, using Individual Performance Review in accordance with Nursing Policy. Actively participate in undertaking Performance Development Review of junior staff within the team. To manage the clinical workload effectively, ensuring care is prioritised appropriately. To contribute positively towards the delivery of a cost effective service, adjusting staffing levels to meet demand and assisting the clinical co-ordinators to keep within agreed resources. To assist with the ongoing organisation of the unit, including responsibility for a designated area of practice within department on a daily basis, to ensure optimal theatre utilisation at all times, facilitating timely admission and discharge of patients. To act as a team leader to an identified group of staff, monitoring and documenting the development of their clinical skills. To develop own skills in recruitment and retention, sickness management and performance management as determined by line manager. To actively support the process of risk management and health & safety upholding relevant policies to promote this and ensuring incidents are reported appropriately (in writing) and helping identify ways of preventing errors and accidents to both patients and staff. To make a positive contribution to service development affecting the clinical area and positively influence other to adapt to change. To actively promote customer care, assisting in resolving local (informal) complaints and supporting the clinical co-ordinators to investigate formal problems. To assist with the monitoring of stock levels of clinical stores and technical equipment, resolving any shortfall as appropriate. To maintain standards of hygiene and cleanliness within the clinical area, action remedy as appropriate and reporting deficits to Senior Nurse and/ or Theatre Co-ordinator/Matron and Service Manager as appropriate. To communicate varied and complicated information (verbally and in writing) in a way that is understood and gets the important facts across. To resolve local problems/ conflicts, keeping managers/others informed and maintaining positive team dynamics across the Division at all times. To take a leadership role in crisis situations, resolving problems as necessary. To maintain confidentiality with regard to personal information pertaining to staff. To attend and contribute to departmental meetings as required. Professional responsibilities: Assist the manager in ensuring that staff are professionally competent in the performance of their duties and that they receive relevant training and are assessed before being asked to perform duties beyond their training. Assist in maintaining custody of controlled drugs by ordering, checking and administering. Also, ensuring that the staff are instructed in their safe handling and administration as stated in the Trusts Drug Policy. Is guided by advisory documents issued by the NMC, e.g. Code of Professional Conduct, Confidentiality, Administration of Medicines, Exercising Accountability, Scope of Professional Practice. Please also see attached job description.

- The senior occupational therapist is an experienced occupational therapist within the multi disciplinary care team.- To identify, develop and provide the Occupational Therapy contribution within the multi disciplinary service in accordance with the needs of service users and the requirements of theservice.- To assess, plan, deliver and evaluate therapeutic interventions for identified service users.- To manage a defined caseload of service users with occupational needs using evidencebased, service user centred, hope and recovery, health promotion and relapse prevention orientated principles and practice.- To provide supervision to designated junior staff and students. KEY RESULT AREAS: To ensure assessment of service users and analyse and interpret information gained to form an accurate formulation of function, strengths, capabilities and occupational needs. To work collaboratively with service users, staff, and carers to identify goals to determine and deliver an appropriate intervention/recovery plan which maximises occupational engagement and performance whilst balancing risk, and promoting choice and independence. To monitor, evaluate and modify therapeutic interventions in order to measure progress and increase efficacy for the best possible service user outcomes and experience. To act as an experienced clinician supporting best practice in line with NICE guidance and professional standards To demonstrate clinical leadership skills through the management of dedicated projects and approved quality improvement initiatives

General responsibilities Clinical Responsibilities Managerial responsibilities Professional responsibilities Education and development responsibilities In addition to the responsibilities outlined above, please see the detailed job description and person specification for further information.

Role: Senior Business Process Analyst
Hours: 35 hours per week, Monday-Friday
Salary: Up to £68,000 per annum (salary offered dependent on experience)
Contract: 12-month FTC

We are on the lookout for a Senior Business Process Analyst with at least 3 years’ experience in the Housing sector and good knowledge of repairs operations practises within a Housing Association. You will be joining our Transformation & Insight team working on a specific project.

You will be working both independently on discrete assignments and under the direction of Head of Delivery and Change or Programme Manager, conducting detailed business analysis to aid the successful delivery of key projects within our Future Repairs Programme and driving continuous improvement across our organisational processes.

We support agile working, so you’ll be provided all IT equipment to work flexibly between your home and at our Dartford office.

Who are we?

Moat are one of the top 30 housing associations in England, with homes spread across London, Kent, Essex and Sussex. Our financial strength puts us in a good position to rise to challenges and plan for the future. We have released our new corporate strategy, so it’s an exciting time to join Moat! This involves being customer pioneers, investing in new and existing homes, putting safety and quality first.
We are also proud to announce that we have been awarded an accreditation for ‘The Sunday Times Best Places to Work’ 2024, based on our employee feedback.

Your key tasks will include:

• Documenting current state processes and conduct relevant analysis to identify inefficiencies and potential areas for improvement, in line with Moat’s business process mapping standards,
• Collaborating with colleagues by capturing desired future state processes and their associated business requirements that align with our organisational goals.
• Designing and delivering targeted process reviews using lean methodologies to streamline processes, reduce waste, and enhance operational efficiency.
• Conducting thorough and in depth data analysis to identify trends, root causes of issues, and support future state requirements and project benefits measurements.
• Developing engaging stakeholder sessions to gather requirements, communicate findings, and facilitate the implementation of process improvements.
• Leading workshops with all levels of the organisation, including Leadership teams, and offer challenge to current accepted ways of working to support improved outcomes for customers and the business.
• Collaborating with third party suppliers to co-create future processes that are efficient and support a first-class customer experience
• Supporting project delivery via creation of business process requirement specifications and use cases, User Acceptance Testing plans and test scripts to ensure solutions meet defined requirements and are aligned with business needs.
• Working collaboratively with technical resources including Data Analysts, CRM Analysts, and Technical Business Analysts to feed business requirements into technical specifications.

We're looking for someone who has:

• Accredited business analyst professional, with minimum 3 years’ experience within the housing sector.
• Experience of leading workshops with Senior Leadership teams.
• Good knowledge of repairs operations practices within the Housing sector.
• An ability to challenge current ways of working at all levels of the business.
• An ability to assimilate information at pace, creating structured and clear process documentation, requirements, user stories and test scripts.
• An ability to work collaboratively with stakeholders at all levels of the organisation.
• Flexible and adaptable skills.
• Strong planning and organisation skills; detail oriented.
• Excellent verbal and written communication skills; confident writer and presenter.
• Good problem solving, numeracy and analytical skills.
• Proactive and curious mind set.
• Experience in data analysis including usage of analytical tools such as google analytics and power BI.

It is beneficial, but not essential if you also have:

• Strong negotiating and influencing skills; excellent at managing relationships with colleagues.
• An analytical and problem-solving mindset with the ability to encourage teams to think ‘out of the box’ and consider new ways of working.
• Experience of working at a senior level within a Transformation or Project Management team.
• A proven track record of delivering repairs related projects in the housing sector.

In return, you will receive:

A range of benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com)

Want to know more about Moat?
Check out our social media feeds!
Twitter: @moathomes
Instagram: @moathomes

Interested in applying? We want to hear from you!

If interested, please apply by 11pm on Thursday 24 October 2024

We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application!

Please note, we are no longer accepting CV’s as part of the recruitment process. All candidates must now submit an application form on our Careers website.

Please also note, we are unable to offer sponsorship at this time.

If you require any reasonable adjustments to the recruitment process, please contact peopleservices@moat.co.uk

Proud member of the Disability Confident employer scheme

The post holder will: Provide accurate analysis of efficiency and productivity for regular and ad-hoc reports. This involves generating, manipulating and formulating data into clear, concise reports which are adjusted to the needs of the recipients from highly complex to simple reports. Investigate and analyse highly complex data with multiple sensitive outcomes to present new ways to improve performance, efficiency and productivity such as managing and reducing waiting times, reducing unplanned emergency admissions, cash efficiency release savings, etc. Design and update complex information reports and dashboards for metrics and KPIs for services across the Acute & Crisis Directorate. This includes setting up reporting mechanisms to capture the relevant data as required. Oversee and carry out business and data analysis of complex business problems within the Directorate and provide technical advice as to potential solutions for clinical and non-clinical teams. Undertake expert business data analysis of the Directorate performance and improvement using recognized demand and capacity modelling tools, frameworks, methods and techniques. Set up an effective system for the Business and Performance Office that controls the maintenance, development and implementation of standard operation procedures (SOPs) for data validation and analysis. This includes aligning the SOPS to the existing performance reporting processes and procedures from Informatics, Finance, Quality and Workforce. Implement systems for the continuous review of the data to ensure the Directorate maximizes all of their opportunities to improve productivity, efficiency and quality of its services. Implement systems for services to adopt and embed accuracy standards for automated and manual data entry, including setting guidelines and reporting templates as required. Identify opportunities to improve efficiency and innovation and provide input to the business improvement across the Directorate. This includes the development and implementation of new and innovative ways of working according to the Trusts and national programmes for the Directorate services. Ensures that business analysis and reports meet agreed service levels and specifications, legislative, regulatory compliance requirements, and that appropriate action is taken to resolve any anomalies found within the reports produced. Ensure that all reports produced meet agreed quality control and are delivered within scheduled timetable and deadlines. This includes routine, regular, ad-hoc and/or new reporting requests. Oversees the delivery of routine and ad-hoc office business tasks as per relevant deadlines. This includes supporting and aligning the team efforts to meet existing and new business needs, and be the point of escalation for all data queries so that these are dealt with promptly and efficiently. Provide business analysis for demand and capacity to on-going and new services and projects for the Directorate. This includes assessing existing capacity to develop operational plans and forecasts based on future plans for demand. Apply business analysis to the development, execution and improvement of action plans by providing advice and guidance to the Information Analysts and service managers in the application of information and best practices to improve efficiency and innovation. Support identification and management of risks, and liaises with the team for the relevant update and compliance for the updating of the Directorate risk register. Provides relevant data for business cases to ensure that these meet benefits criteria, are financially viable and have sound management case. As directed by line manager run/participate in projects according to project scope. This includes producing required project data and analysis to support project plans and documentation. Stay current with services needs for data analysis and presentation; using formal and informal written and verbal communication methods (PowerPoint presentations, executive updates, task lists, etc.) to communicate updates and findings of analysis as required Provide instructions and guidance for the handling of sensitive information relating to staff and patient data, including security (compliance with GDPR and UK Data Protection) and backup strategies. Work closely with the other Trust Business Offices and Data Services to gain in-depth understanding of potential opportunities for joint working and cross-fertilisation. Set up a training programme for the team and relevant colleagues across the directorate to make the best use of information systems and IFOX applications. This includes training delivery as required. Work on own initiative within professional guidelines to achieve agreed objectives.Take a proactive approach to developing own skills and experience and that of others. Execution of other duties appropriate to the skills and experience of the post holder as identified by the manager

What skills and experience we're looking for

An exciting position has arisen for an experienced Senior Speech and Language Therapist to join The Golden Thread Alliance. The person appointed to this role will be part of our central team, working with children across the Trust to provide specialist support and advice.

We are looking for someone with experience working with children to support and develop their speech and language skills. The post holder will offer SALT assessments, create support plans, and provide advice and support to parents, carers and school staff. As the Senior Speech & Language Therapist, you will play a key role in creating, developing, and assessing the systems for speech and language across the Trust and developing the provision within our schools. This is a new role within the Trust so you would be able to take ownership of not only the role but also the systems for speech and language across our schools, alongside the School Improvement Partner for SEND.

This role is a permanent position, 32.5 hours per week term time only. The salary is within the Kent Range 10 £37,374 FTE, actual pro rata salary £27,758.60, based on 32.5 hours per week, 38 weeks per year.

The Golden Thread Alliance is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020 and therefore is subject to an Enhanced DBS Disclosure. In line with KCSIE guidance, all candidates who are shortlisted will be subject to an online search. This search is not part of the shortlisting process itself and all shortlisted candidates will have the opportunity to address any issues of concern resulting from the search.

Two references are also required prior to commencement of employment.

Early applications are encouraged, and The Golden Thread Alliance reserves the right to close the vacancy if a suitable candidate is found.

Only shortlisted candidates will be contacted.

What the school offers its staff

Our staff benefits package includes:

• Commitment to your ongoing Continued Professional Development
• Two family days
• Half-day Christmas Shopping Leave
• Access to Local Government Pension scheme/Teachers’ Pensions
• Eyecare vouchers through Specsavers
• Annual Flu Jab offer for all staff
• Employee Assistance Programme to support your wellbeing

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

The post holder will provide and develop a high standard of Occupational Therapy (OT) servicesto the Inpatient Occupational Therapy Team, working within the Band 6 OT 9 monthly rotations intoEmergency Medicine and Integrated Discharge Team incorporating A&E Majors and Minors andMedical Short Stay Area (Cypress Unit); Stroke Unit; Trauma Orthopaedics and Outpatient Hand Therapy; Medicine (inclusive of Oncology, Gastroenterology, Respiratory, Endocrinology);Elderly Medicine.The post holder will provide specialist OT assessments, interventions and advice for patients andrelatives, using evidence based client-centred principles. They will work towards both preventionof admission to hospital and facilitation of discharge from hospital; working closely with MDTmembers and discharge planners and relevant community services.They will manage, supervise and develop Band 5 OTs, OT assistants, apprentices and studentsand promote the role of Occupational Therapy within the inter-professional team and ensure thatgood communication exists within the medical, nursing and other professional staff.The post holder in conjunction with the Head OT and Senior OTs, actively monitor anddevelop the OT service, continuously striving to improve the quality of service.They will maintain a high standard of care and clinical practice through liaison with those workingin the team and maintain close working relationships with other senior Occupational Therapists tofacilitate integrated and collaborative rehabilitation programmes especially when patients moveacross professional and organisational boundaries.The post holder will work to provide care across a 7-day service when on rotation within theintegrated discharge team, working with the stroke team and any other team that develops modelof 7 day working.

Recording and reporting accurately any changes related to the patients current behaviour and/or risks to Nurse/healthcare professional in Charge in a timely manner. Recording care given and reporting omissions accurately and in a timely manner. Supporting and carrying out therapeutic observations as required and instructed. To make recommendations to the care plan process Promoting a healthy, safe and secure environment by adhering to Trust statutory health and safety requirements and maintaining confidentiality of information at all times in compliance with Trust policies, procedures, protocols and guidance. Acting as a role model and supporting new team members through demonstration and explanation of tasks and techniques. Facilitating the assessment of staff undergoing the Care Certificate. Demonstrating a professional approach to work, and abide by the Trust values. To provide comfort, compassion, empathy and time to patients and their carers, family and loved ones. Undertake and maintain all essential training to role.

Recording and reporting accurately any changes related to the patients current behaviour and/or risks to Nurse/healthcare professional in Charge in a timely manner. Recording care given and reporting omissions accurately and in a timely manner. Supporting and carrying out therapeutic observations as required and instructed. To make recommendations to the care plan process Promoting a healthy, safe and secure environment by adhering to Trust statutory health and safety requirements and maintaining confidentiality of information at all times in compliance with Trust policies, procedures, protocols and guidance. Acting as a role model and supporting new team members through demonstration and explanation of tasks and techniques. Facilitating the assessment of staff undergoing the Care Certificate. Demonstrating a professional approach to work, and abide by the Trust values. To provide comfort, compassion, empathy and time to patients and their carers, family and loved ones. Undertake and maintain all essential training to role.

It’s an exciting time to join our dynamic and innovative team Do you want to develop your skills, with the backing of a well-developed team and make a difference to the recovery of our patients? If the answer is yes, we want you to join us!

The Allington Centre is a 20 bed low secure inpatient service for forensic services serving the community of Kent and Medway. We specialise in the assessment and treatment of adults with complex mental health needs, who require care in a low secure setting, in response to offending, risky and/or challenging behaviours.


This can be challenging, yet rewarding environment and requires excellent organisation skills and the ability to use your initiative. If you are enthusiastic about making a difference and capable of providing positive challenge to the status quo in the interest of service and workforce development - then we want to hear from you.

The Healthcare Worker is a key member of the multidisciplinary care team and will have continuing responsibility as follows:

Under limited supervision from a senior associate worker, qualified nurse, occupational therapist or the nurse in charge, deliver an effective and competent level of care, which is determined by the patients care plan.
• Supervise the care given by band 2 healthcare workers.
• Be fully aware of the needs of patients over a 24hr span of care.

Support the work of the multidisciplinary team
• Consistently delivering a patient focused service, which promotes optimum independence.
• Offering appropriate support and advice to the patients.
• Recording accurately all care given as required.
• Enable patients to maintain and improve their independence by promoting active involvement in the therapeutic activity programme.
• Noting and reporting accurately any care given and/or information required by the nurse in charge.
• Give physical care as required or instructed.
• Promote patient’s appearance and personal hygiene by offering support/advice in self care and ensuring that suitable toiletries are available.
• Promote a healthy, safe and secure environment by adhering to Trust statutory health and safety requirements and maintain confidentiality of information at all times in compliance with the Trust Policies.
• Assist patients to maintain a clean and healthy ward environment and assist them in all aspects of daily living skills as required.



Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
• Recording and reporting accurately any changes related to the patient’s current behaviour and/or risks to Nurse/healthcare professional in Charge in a timely manner.
• Recording care given and reporting omissions accurately and in a timely manner.
• Supporting and carrying out therapeutic observations as required and instructed.
• To make recommendations to the care plan process
• Promoting a healthy, safe and secure environment by adhering to Trust statutory health and safety requirements and maintaining confidentiality of information at all times in compliance with Trust policies, procedures, protocols and guidance.
• Acting as a role model and supporting new team members through demonstration and explanation of tasks and techniques.
• Facilitating the assessment of staff undergoing the Care Certificate.
• Demonstrating a professional approach to work, and abide by the Trust values.
• To provide comfort, compassion, empathy and time to patients and their carers, family and loved ones.
• Undertake and maintain all essential training to role.


This advert closes on Monday 30 Sep 2024

Proud member of the Disability Confident employer scheme

Senior Retail Sales Advisor
Dartford
40 hours per week over 5 day
Monday to Friday
12 Month Fixed Term Contract
Competitive salary plus pension and company benefits
We have an exciting opportunity for a friendly and reliable Senior Retail Sales Advisor to join the team at our Brewers Decorator Centre in Dartford on a 12 Month Fixed Term Contract, to provide exceptional service to our customers in store. You will play a vital part in keeping the branch running smoothly and efficiently and providing essential support to the Branch Manager - experience with our products isn't strictly necessary, if you are a natural leader and can bring great customer service, sales experience and team working skills to the table, we'll give you everything you need to succeed.
Located on Crossways Business Park our Datford Store, stocks a comprehensive range of designer and trade paints as well as a large selection of wallpaper pattern books and decorating materials and tools making us the go to place for retail customers, trades people and DIY enthusiasts in the area. Branch opening hours are Monday to Friday 7am to 5pm and Saturday 8am to 5pm.A family run business for almost 120 years; we are proud of our long history in our industry and have grown our branch network to over 200 stores nationwide in the Brewers Group. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
As a Senior Retail Sales Advisor with Brewers, some of your responsibilities will include:
• Assist the Branch Manager with developing the branch and the team including deputising in their absence• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service• Have keyholder responsibilities, cashing up and associated supervisory tasks• Allocate work to the team, keeping them motivated and driven• Use product knowledge to provide recommendations and help customers find the best product for their needs• Planning and agreeing sales forecasts with the Branch Manager in line with Company targets• Ensuring orders and enquiries are dealt with and followed up on promptly• Mix paint for Customers, process specialist orders, and request special stock within the Branch network• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales• Assisting with stock maintenance in the branch
Who we are looking for to join our team:
• Experience in a retail environment, ideally in a team leader or supervisory role• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations• Highly motivated with the drive to succeed and do a great job • Approachable, possessing an open and friendly personality - happy to help both customers and colleagues• The ability to motivate and inspire colleagues to achieve the highest level of customer service• Enjoys working and supporting a team, but can be relied upon to work as an individual at all times• Keen to learn, develop skills, and progress within our industry• Willing to attend training to become a Fire Marshall and/or First Aider if required• Ideally lives within a close proximity to the store to be able to respond to potential alarm calls out of hours• An interest in our industry would be advantageous but not essential as product training will be given
In return we offer a comprehensive benefits package consisting of:
• Competitive rates of pay• 31 days holiday including bank holidays • Free life assurance• 5% of your salary employer contribution to the pension plan (subject to employee contributions)• We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it• Brewers Colleague discounts giving you huge savings on your home improvements • Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants • Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments • Discounts and rewards with selected partners - major high street brands, supermarkets etc• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis, • Staff uniform and uniform cleaning tax relief• Comprehensive Induction Programme• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.
Please note – this role may be removed from listings before the closing date if we are successful in finding an appointment.
Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.

General responsibilities Clinical Responsibilities Managerial responsibilities Professional responsibilities Education and development responsibilities In addition to the responsibilities outlined above, please see the detailed job description and person specification for further information.

For a detailed description of the Job roles and responsibilities please see the attached job description.

General responsibilitiesClinical ResponsibilitiesEducation and development responsibilities In addition to the responsibilities outlined above, please see the detailed job description and person specification for further information.