Total 3,479 Others job vacancies in EDINBURGH 01

Proud member of the Disability Confident employer scheme

JOB TITLE: Senior Manager Group Finance Support (Commercial Banking)

SALARY: £80,206 - £103,796

LOCATION(S): Edinburgh

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

About this opportunity

You'll join us in Group Finance Support (GFS), a key function within the Finance community of LBG. We're a team of c.300 colleagues, with responsibilities including financial reporting and control, people and culture initiatives and strategy implementation.

The team is at the start of a significant Transformation journey, and you'll be part of influencing, designing and implementing Finance Transformation over the next 5 years, both within GFS and beyond!

What you'll be doing

You'll lead and develop a team of approximately 12 colleagues responsible for financial control and reporting for LBG Commercial Banking division. As a Senior Manager you'll role model strong financial control behaviours; influence key senior partners and contribute to broader strategic direction and business decision making by providing insight, control and thought leadership.

Accountabilities will include:

• Leading the operations of the team, including managing capacity, ensuring monthly and quarterly control and reporting deadlines are met;
• Establishing effective relationships with partners within Commercial Banking Finance and Business teams, including presenting at senior level meetings and supporting Commercial Banking strategic aims;
• Establishing and driving a strong financial control & risk framework with completion of monthly reporting, both internally and externally;
• Leading on issue management, communicating and facilitating resolution
• Leading a development focused team and demonstrating continuous learning and self-development.
• Actively contribute to the GFS extended leadership team by driving activity on one of our people pillars.

About us

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What you'll need

A qualified accountant (ACCA, CIMA or equivalent) or have alternatively gained a similar level of expertise acquired through substantial experience in a finance function.

• Excellent communicator, able to influence and articulate complex issues, building strong diverse working relationships across different parts of the Group
• Passion for Financial control and reporting and questioning mindset;
• Experience of leading and developing a team
• Strong background of delivery and driving continuous improvement against a constantly evolving landscape
• Bring a problem-solving approach with the ability to challenge and constructively debate key issues. Works collaboratively with a diverse group of partners, utilising well-developed relationship skills
• Ability to assess the impact of change on products, systems, processes and people.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.

Proud member of the Disability Confident employer scheme

Job Description

Place

Cleaning Operative
Lauriston Castle

Salary: £23,087- £23,388 (pro rata for part time)
Hours: see elow

Post 1 : 10 hours per week, 2 hours per day, Monday - Friday
Post 2 : 4 hours per week 2 hours Saturday and 2 hours Sunday

As a cleaner with the City of Edinburgh Council, you'll be a key member of our Facilities Management team. You'll deliver a vital cleaning service across our estate to ensure our properties are safe and clean places to work or learn in. Enjoy secure and flexible employment with above-market rates and excellent conditions, whilst being able to balance family, caring or studying commitments.

• Trusted employer
• Security offered by permanent positions
• Flexible hours to suit (morning, evening or daytime) from 10 to 36 hours
• Sessional hours (school term only) available on some posts
• Paid annual leave (where applicable)
• Excellent pension scheme
• Opportunities to progress to supervisory level
• Employee benefits and colleague discount scheme
• Community connection – looking after your community’s essential buildings used by your family, friends and neighbours.

As part of our team, you will be valued and respected with a key focus on training and development.

MAJOR TASKS/JOB ACTIVITIES

• To empty litter and recycling bins.
• The cleaning of all surfaces, internal glass, floors, furniture, fixtures and fittings within a group of buildings.
• The cleaning of all sanitary areas, toilets and showers and the replenishment of washroom consumables.
• Emergency and re-active cleaning as required, e.g. removal of graffiti, body fluid spillages, accidental spillages.
• The care and cleanliness of all equipment used in carrying out the above duties.
• Other tasks as may reasonably be required that relate to the role, including supporting cleaning tasks across other buildings where required.
• The post holder will be required to deliver to the cleaning specification requirements and to cooperate with performance measurement so that the overall agreed standards are met.

*Facilities Management has overall responsibility for keyholding to enable opening and closing of buildings that we service. As part of the duties of a Cleaning Operative and in this particular role, you will be required to be a key holder to fulfil these tasks. This typically would include operation of security alarm systems when opening a building, closing accessible windows and doors, switching off lights and ensuring that premises are left safe and secure when closing.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

Requirements

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Place

Cleaning Operative
Ratho Early Years

Salary: £24,346- £24,646 (pro rata for part time and sessional)
Hours: 10 per week, 52 a year Mon-Fr- 7pm-9pm.

As a cleaner with the City of Edinburgh Council, you'll be a key member of our Facilities Management team. You'll deliver a vital cleaning service across our estate to ensure our properties are safe and clean places to work or learn in. Enjoy secure and flexible employment with above-market rates and excellent conditions, whilst being able to balance family, caring or studying commitments.

• Trusted employer
• Security offered by permanent positions
• Flexible hours to suit (morning, evening or daytime) from 10 to 36 hours
• Sessional hours (school term only) available on some posts
• Paid annual leave (where applicable)
• Excellent pension scheme
• Opportunities to progress to supervisory level
• Employee benefits and colleague discount scheme
• Community connection – looking after your community’s essential buildings used by your family, friends and neighbours.

As part of our team, you will be valued and respected with a key focus on training and development.

MAJOR TASKS/JOB ACTIVITIES

• To empty litter and recycling bins.
• The cleaning of all surfaces, internal glass, floors, furniture, fixtures and fittings within a group of buildings.
• The cleaning of all sanitary areas, toilets and showers and the replenishment of washroom consumables.
• Emergency and re-active cleaning as required, e.g. removal of graffiti, body fluid spillages, accidental spillages.
• The care and cleanliness of all equipment used in carrying out the above duties.
• Other tasks as may reasonably be required that relate to the role, including supporting cleaning tasks across other buildings where required.
• The post holder will be required to deliver to the cleaning specification requirements and to cooperate with performance measurement so that the overall agreed standards are met.

*Facilities Management has overall responsibility for keyholding to enable opening and closing of buildings that we service. As part of the duties of a Cleaning Operative and in this particular role, you will be required to be a key holder to fulfil these tasks. This typically would include operation of security alarm systems when opening a building, closing accessible windows and doors, switching off lights and ensuring that premises are left safe and secure when closing.

Please see the supporting documents for more information about the role.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

Requirements

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Place

Cleaning Operative
Ratho Library

Salary: £24,346- £24,646 (pro rata for part time and sessional)
Hours: 10 per week, 52 a year 08:00am - 10:00am

As a cleaner with the City of Edinburgh Council, you'll be a key member of our Facilities Management team. You'll deliver a vital cleaning service across our estate to ensure our properties are safe and clean places to work or learn in. Enjoy secure and flexible employment with above-market rates and excellent conditions, whilst being able to balance family, caring or studying commitments.

• Trusted employer
• Security offered by permanent positions
• Flexible hours to suit (morning, evening or daytime) from 10 to 36 hours
• Sessional hours (school term only) available on some posts
• Paid annual leave (where applicable)
• Excellent pension scheme
• Opportunities to progress to supervisory level
• Employee benefits and colleague discount scheme
• Community connection – looking after your community’s essential buildings used by your family, friends and neighbours.

As part of our team, you will be valued and respected with a key focus on training and development.

MAJOR TASKS/JOB ACTIVITIES

• To empty litter and recycling bins.
• The cleaning of all surfaces, internal glass, floors, furniture, fixtures and fittings within a group of buildings.
• The cleaning of all sanitary areas, toilets and showers and the replenishment of washroom consumables.
• Emergency and re-active cleaning as required, e.g. removal of graffiti, body fluid spillages, accidental spillages.
• The care and cleanliness of all equipment used in carrying out the above duties.
• Other tasks as may reasonably be required that relate to the role, including supporting cleaning tasks across other buildings where required.
• The post holder will be required to deliver to the cleaning specification requirements and to cooperate with performance measurement so that the overall agreed standards are met.

*Facilities Management has overall responsibility for keyholding to enable opening and closing of buildings that we service. As part of the duties of a Cleaning Operative and in this particular role, you will be required to be a key holder to fulfil these tasks. This typically would include operation of security alarm systems when opening a building, closing accessible windows and doors, switching off lights and ensuring that premises are left safe and secure when closing.

Please see the supporting documents for more information about the role.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

Requirements

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Pupil Support Officer - Fixed Term 26/6/2025
St Thomas of Aquin's RC High School

Salary: £28,046 - £32,010 (pro rata for part time and sessional)
Hours: 27.5 per week, 39 weeks sessional

St Thomas of Aquin’s Roman Catholic High School is a learning community which provides a safe, supportive and enjoyable environment where staff, parents and pupils are inspired and motivated to work hard for one another to ensure the full potential of all pupils are fulfilled. The school improvement plan focusses on the areas of improvement in children and young people’s attainment/achievement, particularly in literacy and numeracy; closing the attainment gap between the most and least disadvantaged children and young people; improvement in children and young people’s health and wellbeing; and improvement in employability skills and sustained, positive school leaver destinations for all young people. A major focus of the school’s improvement plan is to continue to work towards ensuring there is no pattern between lower attainment and children living in poverty.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Communication Support Worker
Additional Support for Learning Service

Salary: £28,046 - £32,010 (Pro-rata for part-time & sessional)
Hours: 36 per week, 39 weeks sessional

Any informal enquiries should be directed to Helen.Pickett@ea.edin.sch.uk

Communication Support Workers will provide bespoke communication support to deaf children/young people, some with complex additional support needs, throughout their time in educational establishments. This may include interpreting/translating information in British Sign Language (BSL) and/or other agreed communication methods e.g. English, Sign-Supported English, lip speaking and scribing/note taking as necessary, using Augmentative and Alternative Communication ( communication devices, systems, strategies and tools that replace or support spoken language) as part of an inclusive communication approach.

Postholders will assist teaching and support staff in schools to ensure that deaf pupils allocated to them can access the curriculum fully and achieve the best possible learning outcomes. They will support pupils by advising school staff on adapting learning materials to make them more easily understandable, using a range of equipment and ICT where appropriate. They will take a lead role in facilitating communication with peers and the wider school community, promoting deaf awareness.

These posts require the postholder to work in a range of settings across the city including: Nursery, Primary, Secondary and Special schools and as such applicants must be willing to work anywhere in the city as required.

Applicants should hold Level 3/ SCQF level 6 in British Sign Language or be able to demonstrate equivalent skills/experience. A BSL skills test will form part of the interview process.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Pupil Support Assistant (Enhanced Support Provisions)
Trinity Academy

Salary: £24,909 - £25,116 (pro rata for part time and sessional)
Hours: 27.5 per week, 39 weeks sessional

Trinity Academy is a real community school with a big heart, a wonderful sense of tradition and a keen eye to the future. Our commitment for every single student is to build a culture that aligns with our vision and values, through which we work tirelessly to support every young person to thrive. With school values of Respect, Inclusion and Ambition, we can demonstrate well our commitment to both excellence and equity in our approaches to supporting the children and families that we serve.

In pursuit of getting it right for every child we are delighted to able to offer Enhanced Support Provisions (ESP) for those young people who require alternative approaches to learning. One of the key outcomes of the Positive Pathways class is to support young people with intellectual/learning disabilities and more complex Autism. It centres around a base class model and supports young people to access mainstream classes where appropriate. As one of the PP Pupil Support Assistants you will support the Support Officer and Teacher in delivering a range of learning experiences. This will include both indoor and outdoor learning experiences.

We are looking to appoint a permanent PSA to join a very motivated and able Positive Pathways team. Primary school, support for learning or special school experience is preferable due to the complexity of needs in the ESP.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Primary Teacher
Pirniehall Primary School

Salary: £40,305 - £50,589
Hours: 35 per week

Pirniehall Primary is a non-denominational school situated in the North West of Edinburgh and is part of the Craigroyston Learning Community. The school currently has a roll of 327 pupils, with 13 classes covering the stages P1-P7and there are a further 32 nursery children attending full-time.

We are seeking a motivated and experienced primary practitioner who will bring a positive, enthusiastic and innovative approach to the school. Excellent organisation, communication and interpersonal skills are required along with an unconditional positive regard towards improving outcomes for all children and families.

The successful candidate would lead, plan and assess learning and teaching experiences for Primary 7 for the remainder of the session, engaging with CLPL school collegiate sessions to ensure high quality and consistent approaches to teaching and learning, working alongside the school teaching team and P7 stage partner. The post holder would be required to attend P7 residential camp in March 2025, supporting wider achievement opportunities for all learners and show a strong commitment to leading wider achievement opportunities, through the working time agreement.

This is an excellent opportunity for the postholder to make a real difference to the lives and outcomes for children and families in the Craigroyston Learning Community. For full details about the school and this post, please refer to the attached Pirniehall School Information document.

Salaries will be in accordance with the Scheme of Salaries and Conditions of Service for Teaching Staff in School Education.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Primary Teacher - Fixed Term to 26/06/2025
Parsons Green Primary

Salary: £33,594 - £50,589
Hours: 35 per week

Salaries will be in accordance with the Scheme of Salaries and Conditions of Service for Teaching Staff in School Education.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Title: Regional Customer Service Officer

Job Reference: WW-CS-RCSO

Salary: £24,000 per year (Grade 1)

Location: Edinburgh

Hours: 37 hours per week, Mon-Fri (Standard office hours: 0900-1700 on a shift rotation)

Holiday: 25 days annual leave + 9 public holidays



Job Purpose:

To manage all customer enquiries, ensuring service levels are met in line with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).



Key Responsibilities:

Manage Incoming Customer Enquiries:


Resolve all customer enquiries, focusing on "right first time" resolution.

Provide relevant advice and make referrals to third parties when needed.

Maintain up-to-date knowledge of energy efficiency measures available.

Meet individual performance targets and provide excellent customer service.


Handle Exceptions to Customer Journey:


Identify and resolve delays or issues in the customer journey.

Build relationships with local third parties and liaise with subcontractors to smooth customer journeys, especially in cases of delays to installations.

Provide face-to-face support for customers with communication challenges when required.

Suggest improvements to service delivery and the overall customer experience.


Support Complaints & Appeals:


Handle customer complaints and appeals, ensuring compliance with SLAs.
Act as a key contact for complaints assigned by the Customer Manager or Senior Customer Service Officer.


Key Contacts:

Home Energy Scotland

Energy Saving Trust

Installation Companies


General Terms & Conditions:


No overtime payments for this role.

A Disclosure Scotland check may be required.
Employment may be terminated based on the results of the check.

Responsibilities may be reviewed and modified in consultation with line management.

This position does not involve line management duties.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Job Title: Dutch Speaking Customer Service Administrator
Location: Edinburgh
Salary: £24,000-£25,000 per year
Employment Type: Full Time, Permanent
Are you a talented Customer Service Advisor looking for a new challenge? Do you excel in a fast-paced, modern work environment? Are you fluent in Dutch?
Our client, a global industry leader, is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will efficiently and effectively manage the end-to-end customer journey.
Key Responsibilities:
- Manage current customer accounts
- Handle a high volume of inbound calls
- Build and maintain relationships with carriers and customers
- Provide exceptional customer service to clients and carriers
- Resolve customer and carrier issues
- Provide quotes, arrange bookings, and take payments
- Demonstrate excellent multitasking skills and proficiency in computer software
- Represent the company professionally and serve as a role model to other employees
Job Requirements:
- Excellent written and verbal communication skills
- Adaptability to changes in the work environment
- Accuracy and ability to produce high-quality work
- Dependability
- Strong problem-solving skills
- Ability to work effectively in teams and be open to others' perspectives
- Respect for individuals with diverse cultural backgrounds
- Strong decision-making abilities

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Job Title: Turkish Speaking Customer Service Administrator
Location: Edinburgh
Salary: £24,000-£25,000 per year
Employment Type: Full Time, Permanent
Are you a talented Customer Service Advisor looking for a new challenge? Do you excel in a fast-paced, modern work environment? Are you fluent in Turkish?
Our client, a global industry leader, is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will efficiently and effectively manage the end-to-end customer journey.
Key Responsibilities:
- Manage current customer accounts
- Handle a high volume of inbound calls
- Build and maintain relationships with carriers and customers
- Provide exceptional customer service to clients and carriers
- Resolve customer and carrier issues
- Provide quotes, arrange bookings, and take payments
- Demonstrate excellent multitasking skills and proficiency in computer software
- Represent the company professionally and serve as a role model to other employees
Job Requirements:
- Excellent written and verbal communication skills
- Adaptability to changes in the work environment
- Accuracy and ability to produce high-quality work
- Dependability
- Strong problem-solving skills
- Ability to work effectively in teams and be open to others' perspectives
- Respect for individuals with diverse cultural backgrounds
- Strong decision-making abilities

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

A role where you can bring your passion for food.

As a Chef at Sodexo in Ellens Glen House, EH16 6FF, you will be responsible for managing the kitchen, ensuring that all dishes are prepared to the highest standards. You will have a passion for cooking and a desire to learn and grow as a culinary professional. If you are a team player who works well under pressure, then join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do:

• Prepare and cook dishes according to recipes and specifications
• Assist in menu planning and recipe development
• Train and mentor junior chefs and kitchen staff
• Comply with all Company and hospital policies and procedures, and statutory regulations, including health and safety, safe working practices, hygiene, cleanliness, fire, COSHH.
• Ensure the kitchen is clean and organised

What you bring:

• NVQ Level 2 or equivalent at least 2 years plus working as a chef
• Ability to work under pressure in a fast-paced environment
• Excellent culinary skills and a passion for cooking
• Ability to communicate with co-workers and other departments with professionalism and respect

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.

Ready to be part of something greater? Apply today! Join a team that values you for being you.

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

You care for our patients. We care for your career.

• 36 hours per week
• 4 out of 7 days (alternating weekends).
• £15.00 per hour
• Free parking on-site

​Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is EH16 6FF

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.