Total 78 Manager technical support engineer job vacancies in India, Bengaluru

Responsibilities

• Work closely with Product Owner, Product Manager and Development Team on project schedule, issues and escalation.
• Plan for and justify project IT resource allocation, including securing approval; monitor and track project resource usage.
• Work with Product Owner and Product Manager to craft and refine user stories by providing technical analysis; and building the Product Backlog with prioritization.
• Review and participate in technical proposal or solution, system design and architecture to ensure they are of quality, while adhering to all standards, governance, and policies.
• Propose feasible ideas and solutions or engage subject matter expert to provide aid and improve the quality of the product.
• Coordinate with relevant project teams of interfacing systems to ensure smooth end-to-end workflows can be achieved reliably, and efficiently.
• Work with Product Owner, Product Manager and Development Team to plan and design UAT, coordinate and monitor progress and ensure acceptance of UAT.
• Review and ensure that all documentations are complete and of quality.
• Maintain and continuously refine Product Backlog

Requirements

• Have strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline.
• Have business analyst experience in software development projects and working experience in an Agile environment and Cloud platform.
• Possess the ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively.
• Possess business case and user-stories development skills.
• Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders.
• Possess strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving.
• Possess good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions.
• Experience with Confluence, JIRA, GitLab, SonarQube, BPM modelling techniques and methods will be an added advantage.

Responsibilities

• Work closely with Product Owner, Product Manager and Development Team on project schedule, issues and escalation.
• Plan for and justify project IT resource allocation, including securing approval; monitor and track project resource usage.
• Work with Product Owner and Product Manager to craft and refine user stories by providing technical analysis; and building the Product Backlog with prioritization.
• Review and participate in technical proposal or solution, system design and architecture to ensure they are of quality, while adhering to all standards, governance, and policies.
• Propose feasible ideas and solutions or engage subject matter expert to provide aid and improve the quality of the product.
• Coordinate with relevant project teams of interfacing systems to ensure smooth end-to-end workflows can be achieved reliably, and efficiently.
• Work with Product Owner, Product Manager and Development Team to plan and design UAT, coordinate and monitor progress and ensure acceptance of UAT.
• Review and ensure that all documentations are complete and of quality.
• Maintain and continuously refine Product Backlog

Requirements

• Have strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline.
• Have business analyst experience in software development projects and working experience in an Agile environment and Cloud platform.
• Possess the ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively.
• Possess business case and user-stories development skills.
• Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders.
• Possess strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving.
• Possess good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions.
• Experience with Confluence, JIRA, GitLab, SonarQube, BPM modelling techniques and methods will be an added advantage.

Introduction

Circulate all forms of value to unleash the potential in all people

"What can I do to help society thrive with the finite resources we have?" The Mercari marketplace app was born in 2013 out of this thought by our founder Shintaro Yamada as he traveled the world. We believe that by circulating all forms of value, not just physical things and money, we can create opportunities for anyone to realize their dreams and contribute to society and the people around them. Mercari aims to use technology to connect people all over the world and create a world where anyone can unleash their potential.For more information about Mercari Group’s mission, see Mercari's Culture Doc.

Equal Opportunity Hiring

Here at Mercari, we work to realize a world in which no one’s potential is limited by their background and everyone has the opportunity to freely create value. We also firmly believe that a mindset of Inclusion & Diversity is essential for us to achieve our mission.This, of course, extends to our hiring practices as well.

Mercari is committed to eliminating discrimination based on age, gender, sexual orientation, race, religion, physical disability, and other such factors so that anyone who shares our mission and values can join us, regardless of their background. For more details, please read our I&D Statement.

Position Overview

Team

The Moderation Platform team is dedicated to the strategic development and management of sophisticated moderation tools and features tailored to support the Customer Service (CS) division. Our primary objective is to uphold Trust and Safety standards within the Mercari Marketplace, as well as among our Fintech users.

Moderation Platform - India:
Our team is primarily tasked with crafting and overseeing advanced moderation tools and functionalities in the realms of Item and Account moderation for both Consumer-to-Consumer (C2C) and Business-to-Consumer (B2C) interactions. Additionally, we are entrusted with the responsibility of moderating Jobs and Messages on the Mercari Hallo business.

In an ever-evolving landscape where fraud patterns are constantly changing, our team is committed to the ongoing enhancement of our tools and features. We collaborate closely with the CS division to ensure that we not only respond effectively to current challenges but also proactively anticipate and mitigate future risks. This dynamic approach enables us to foster a secure and trustworthy environment for all Mercari users.

Role

We are seeking a Junior Technical Product Manager to join our Moderation Platform team in India within the Trust and Safety division. The ideal candidate will have a solid background in product management, encompassing key areas such as gathering requirements from end users, assessing feasibility with engineering teams, managing project timelines, and collaborating on UX design through to successful delivery. Additionally, familiarity with fraud trends in the e-commerce and fintech sectors, along with an understanding of anti-fraud tools and systems, would be a valuable asset.

Specific work responsibilities include the following: 

• Manage Development Requests: Oversee and prioritize development requests from various stakeholders to ensure alignment with project goals.
• Document Technical Requirements: Create and communicate detailed technical product requirements and specifications to the engineering department.
• Facilitate Project Delivery: Collaborate with the Tech Lead and Engineering Manager to ensure timely and successful project delivery.
• Cross-Functional Collaboration: Work with various cross-functional teams to align the product vision, ensuring it meets both user needs and business objectives.
• Stakeholder Communication: Maintain effective communication with stakeholders, providing regular updates on progress, seeking necessary approvals, and addressing queries promptly and clearly.
• Support Agile Methodologies: Assist the development team in agile practices, including sprint planning, backlog management, and release planning.

Unique and Bold Challenges

• The Mercari marketplace app has been downloaded by millions of customers around the world, and each individual customer utilizes the service in their own particular way. We still have a ways to go, however, in our attempt to achieve our mission of “Circulate all forms of value to unleash the potential in all people,” and so we are constantly looking for new ways to challenge ourselves and grow as a company.
• At Mercari, we are focused not just on improving our service for our customers, but also on expanding our perspective and adopting new ways of thinking. In this context, our product managers must not only possess knowledge of engineering but also an eye for trends/customer needs and the ability to turn those opportunities into concrete business.
  
  

Required Qualifications

• Shared belief in the mission and values of Mercari Group and its various companies (here)
• Around 3 years of technical product management experience in products or services for the internet or smartphone industries, or the equivalent experience.
• Bachelor's degree in Computer Science or equivalent practical experience.
• Understanding of software development processes and technical concepts.
• Strong communication and collaboration skills to drive cross-functional teams.
• Self-motivated and proactive worker with demonstrated creative and critical thinking capabilities.
• Passion for product development and management.

Preferred Qualifications

• Product Management experience in any of the following fields: Customer Reliability Engineering, Fraud Detection, Content Moderation, Customer Service Platform.
• Understanding and experienced in either Web platform, Mobile app platform or API product. 
• Experienced in multi-language/multi-region products for worldwide customers.
• Experience in product development using Agile development methods. 
• Knowledge of C2C and/or B2C commerce systems.
• Experience in management for middle or bigger projects.
  
  

Screening Criteria

• Willing to "go bold" to achieve business and product goals. 
• Capable of thinking/moving of their own volition and willing to take initiative for the success of the team. 
• Possessing a strong sense of ownership in regards to their work and willing to give their absolute best for every project they’re involved in

See this page for more details.

Language Requirements

• English: Independent (CEFR - B2) required
• Japanese: Basic (CEFR - A2) optional , NOT MANDATORY
  * For details about CEFR, see here

Related Articles

• Looking to Initiate a Game Change and Drive a Global Launch Unlike Anything Seen In the Past 10 Years—Meet Mercari’s Leaders, Vol. 6: Shunsuke Sako (Vice President of Cross Border)

Working Conditions

Employment Status: Full-time

Office: Bangalore

• Hybrid workstyle
• We believe in high performance and professionalism. We work from the office for 2 days/week and work from home 3 days/week.
• To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase
• We will continue to review and update the policy to address future organizational needs

Work Hours

• Full flextime
• *Flexible to choose working hours other than team common meetings

Experience: 8+ Years

Role: Technical Delivery Manager

Key Responsibilities:

· Project Leadership: Lead planning, execution, and delivery of Business Glossary, Change management and Data lineage solution, ensuring alignment with organizational goals and objectives.

· Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.

· Cross-Functional Collaboration: Work closely with cross-functional teams, including data stewards, IT professionals, and business analysts, infrastructure & information security teams, change management teams to ensure a cohesive and integrated approach for end-to-end implementation

· Quality Assurance: Implement quality assurance processes to ensure the accuracy, consistency, performance & SLA monitoring and completeness of metadata and data lineage information in SIT, UAT and production environment

· Project Management & Risk Management: Plan, execute, and deliver projects and change requests within scope, on time, and within budget. Identify and mitigate risks associated ensuring compliance with industry standards and regulations.

· Training and Documentation: Provide inputs for training programs and ensure documentation to enhance understanding and adoption of best practices within the organization.

· Performance Monitoring: Establish key performance indicators (KPIs) to monitor the performance of SQL queries and jobs, recommend adjustments as needed to meet performance objectives.

· Stakeholder Communication: Maintain transparent and effective communication with stakeholders, including senior management, providing regular updates on project progress, challenges, and resolutions. Convey technical concepts to non-technical stakeholders in simple ways.

· Continuous Improvement: Drive continuous improvement initiatives, staying abreast of industry trends and emerging technologies.

Technical & Functional Skills

Technical Skills

· 8+ years of experience in implementing data governance solutions with a strong background in deploying such solutions, encompassing both on-premise and cloud-based models.

· Scripting and Programming: Proficient in scripting languages (e.g., Stored Procedures, Bteq scripts, Spark SQL, Python) and programming languages to support metadata extraction and manipulation.

· Database Technologies: In-depth knowledge of various database technologies, including but not limited to Hadoop, Teradata, SAS, Oracle, MS SQL, DB2.

· Data Lineage: Experience with data lineage methodologies to establish and visualize end-to-end data flows. Identify and build both business and technical lineage, including strategies for fixing lineage breaks

· ETL/ELT Tools: Expertise in ETL/ELT tools like Informatica PowerCenter, SSIS, and other data integration platforms to understand and document transformation logic.

· Knowledge in Data modelling, working with calculations, leveraging the Set Analysis

Functional Skills

· Business Glossary Management: Strong understanding of banking business glossary concepts and the ability to work with business stakeholders to define and manage business terms and their relationships.

· Data Governance Frameworks: Knowledge of data governance frameworks and best practices and the ability to implement governance policies.

· Regulatory Compliance: Understanding of regulatory requirements related to data management, ensuring compliance in data lineage implementations.

· Should have worked in large scale data warehouse / data lake implementation

Other Critical Skills

· Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness

· Fast Learner, enjoy analytical and data modelling work and proactive in providing solutions

· Good interpersonal and communication skills with attention to details

· Be forward looking and agile to adapt to changing bank’s needs and dynamic working environment

· Identify ideas to improve system performance and impact availability

· Embrace tackling and resolving complex technical design issues

· Possess strong problem solving and decision-making skills while exercising good judgment

· Ability to work on multiple projects at a time

· Be able to work under pressure and manage deadlines or unexpected changes in expectations or requirements

· Ability to work in a team distributed across multiple locations

Qualification / Certifications

· Degree in Computer Science or related discipline

· Certification of one or more of products (Python, Cloudera, HIVE, etc.)

REQUIREMENTS:

• Experience: 11+ Years
• Mandatory: Java (Capable), Adobe AEM HTL, Sling, OSGI, Adobe AEM Query Language, Unit testing (Capable).
• One or more: Spring Core, Spring MVC, Spring Boot.
• One or more: Java 8, Java 9, Java 10.
• One or more: SQL Server, Oracle, MySQL.
• Two or more: Object Oriented Programming System (OOPS), REST.
• One or more: Dispatcher, Caching - General Experience.
• Six or more: Task delivery, Task status reporting, Proactive contribution, Process adherence, Autonomous task delivery, Effort estimation (Capable), Technical solutioning (Capable), Risk management (Capable).

RESPONSIBILITIES:

• Understanding the client’s business use cases and technical requirements and be able to convert them into technical design which elegantly meets the requirements.
• Mapping decisions with requirements and be able to translate the same to developers.
• Identifying different solutions and being able to narrow down the best option that meets the client’s requirements.
• Defining guidelines and benchmarks for NFR considerations during project implementation
• Writing and reviewing design document explaining overall architecture, framework, and high-level design of the application for the developers
• Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensure that all relevant best practices are followed.
• Developing and designing the overall solution for defined functional and non-functional requirements; and defining technologies, patterns, and frameworks to materialize it
• Understanding and relating technology integration scenarios and applying these learnings in projects
• Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Responsibilities

• Manage and supervise the team of Technical Staff of the assigned Department in carrying out duties
• Assume the role as the key contact person for the assigned department in laboratory operation and management matters and in providing technical support.
• Ensure facilities and equipment problems are promptly followed-through and resolved.
• Ensure continuous support to assigned School/ Department by managing knowledge transfer among the Technical Staff.
• Direct and co-ordinate all other technical support matters including HR administration of staff, installation and testing of equipment, technical personnel training, logistic support, documentation preparation and operation start-up.
• Assist in working with external vendors and internal departments to ensure proper technical setup and support service levels ,report any service lapses to the Technical Manager.

Requirements

• Relevant working experience in Entertainment/ Theatre/ Events industry and venues.
• Proficient in using software such as Microsoft Office, AutoCAD/ Vector works.
• Working at height
• Wilderness first aid
• Other relevant skills such as safety and risk management, group management

Responsibilities

• Overall, in-charge of all Technical Staff and to coordinate on Departments’ requirements. Ensure the smooth management and operations of the facilities such as laboratories, studios
• Provide direction and co-ordinate all related matters and report on manpower charges and payment claims via monthly reports. This should include:
• Leave plans of Technical Staff and covering arrangements.
• New and/ or rolled over Incident(s) with details and status that had occurred in the preceding month(s) and provide recommendations to resolve the issues.
• Coordinate with the Technical Staff of the Department and responsible for managing and monitoring overall service requirements to ensure satisfactory service levels are met.

Requirements

• Relevant working experience in Entertainment/ Theatre/ Events industry and venues.
• Proficient in using software such as Microsoft Office, AutoCAD/ Vector works.
• Working at height
• Wilderness first aid
• Other relevant skills such as safety and risk management, group management

Job Description:

1.⁠ Perform a technical evaluation of various RFQs and advise service coordination teams accordingly.

2. ⁠Responsible for increasing Electromek’s market share in the maritime industry in Southeast Asia.

3. Relationship Management with existing customers and acquiring new customers.

4. Conduct or attend various Technical Seminars / Networking Events on behalf of ElectroMek Marine and educate the audience on the Products and Services offered by the company.

5.⁠ ⁠Frequent Visits to existing and new Client offices for meeting Vessel Managers and Purchase dept in and around Southeast Asia.

6.⁠ ⁠Coordination for RFQs received from clients for Quotation, arrangements, and

delivery for Supply and Services.

7.⁠ ⁠Relationship Management with existing Service Partners and building new partners

around the world.

8.⁠ ⁠Coordination for Jobs being carried out overseas and providing timely updates to the vessel managers.

9.⁠ ⁠Regular updates from onboard engineers to keep the office internally advised.

10.Follow up on the complete Quote to Cash cycle.

Essential Requirements:

1. 7-10 years experience in technical sales in Shipping.

2. An existing network of contacts among various ship managers/owners in and around South East Asia.

3. The Candidate must have a proven track record in Business Development.

4. Must have a degree in Marine / Mechanical engineering from a reputable institute.

5. Must have worked onboard vessels in the capacity of watch keeping Engineer for 3-5 contracts.

6. Fluent in English (written & verbal).

7. Must have a “Hunter” attitude toward bringing in new businesses while “Farming” the existing ones.

8. Should be comfortable making cold calls .

Desirable Requirements:

1. MBA degree will be an added advantage

2. Good analytical skills

TECHNICAL MANAGER Duties and Responsibilities:

• Serve as the technical expert for detailed design and construction aspects of the project

• Answer questions and resolve issues brought forth by the internal team members, client, consulting engineers and contractors

• Perform expediting actions in sourcing technical information, submission of data/method statement for installation, delivery and transport of materials/equipment, storage and issuance for site installation works

• Prepare detailed installation plans, methodology, processes and procedures for support of construction team

• Propose and oversee timelines for engineering proposals and submissions are met

• Check and confirm the accuracy of submissions from contractors, vendors and suppliers for the work to be performed, coordinate and ensure approvals are received from client in timely manner

• Set up procedure and processes in monitoring and tracking of engineering related documentation throughout project lifestyle

• Communicate and collaborate with other managers, suppliers, and contractors

• Prepare and deliver various installation/erection or construction related presentations, both internally and externally

Requirements and Qualifications:

• Analytical and mathematical mind, capable of evaluating and solving various complex problems

• Leadership skills necessary to manage and develop a teamwork ethics

• Organizational competencies and project management skills to keep project, processes, and the entire engineering tasks on track

• Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment

• Interpersonal communication skills with expertise in distilling complicated topics to a broader audience

• Ability to work independently as well as part of a team

Regular:

• Adherence to manufacturing process compliance, legal & safety requirements, Bosch standards and process specifications.
• Responsible for Safety, Equipment down times and Quality of SMT Line (Solder paste printing -EKRA, reflow ovens -REHM & ERSA, Glue dispensing Machine -CAMLOT, P&P(Panasonic-NPM, ASM), AOI- Mirtec, SPI-Kohyoung and other SMT machines technical availability).
• Willing to work in all 3 shifts.
• Handle the team of Engineers/Senior Engineers independently in a shift
• Co-ordinating with CFT for day-to-day activities
• Work Continuously for improving Technical Availability and reducing the Breakdown of machines
• Finding training needs among the team and planning the same.
• Deriving of corrective and preventive actions for machine breakdown
• Should have good analytical skills, converting ability to solve problems on machines & lines.
• Should possess deep problem-solving abilities eg:8D
• Should predict the problems in the machine and take preliminary actions to avoid the breakdown (implementation of Predictive maintenance)
• Should work on Continuous improvement
• Responsible for individual target and department target
• Should predict the problems in the machine and take preliminary actions to avoid the breakdown (implementation of Predictive maintenance)
• Effective Escalation to suppliers on open points and breakdowns and its closure.
• Ordering and management of Spare parts and follow-up to get the same.
• Effective Escalation to suppliers on open points and breakdowns work towards closing them
• Managing and Allocation of Manpower for regular Activities.

Periodic:

• Review of KPIs and drives the team to achieve KPIs
• Arrange trainings to associates to improve MTTR
• Should work for Improving SQCD
• Should periodically review PM & B/D points, and convert them to CBM, Predictive mode. Need to make scientific analysis of failure and make suggestion of monitoring.
• Create QAM, Machine FMEA and review. Change potential points into CBM.
• Implementation and sustenance of TPM, MTBF and MTTR
• Co-ordination with Process owner for improvement activities.
• Establishing Spares monitoring for wear parts
• Planning and replacement of Tooling and Spare parts management
• Implementation of Digital systems in Maintenance like i4.0 solutions, AI/ML Predictive Maintenance, etc.

We’re looking for a Senior Technical Product Manager to join Procore’s Mobile (Field) UI Platform team. In this role, you’ll orchestrate the development of innovative functionality and tools that shape the way construction professionals collaborate in the field. You will partner cross-functionally to deliver not only direct improvements to our mobile user experiences, but also to build a platform that allows teams across Procore to do the same.

This position reports into the Director of Product Management, Platform. and will be based in our India Offices. We’re looking for someone to join us immediately.

What you’ll do: 

• Understand internal customer needs and solve for those by partnering with design and engineering to develop design components, technologies, services, and libraries for iOS and Android.  
• Influence experienced designers and developers within Procore that contribute to the design system. To be successful, you'll organize and collaborate with these groups to multiply the output of the UI platform.
• Govern and manage processes for library updates, integrating workflows with engineering, and making Procore’s UI Platform part of the onboarding process for new designers, front-end engineers and mobile engineers.
• Become the voice of the customer (internal development teams), as well as the go-to person to educate stakeholders on best practices, technologies and trends guiding the mobile UI platform community. 
• Leverage metrics to define strategies to iterate and improve the user experience.
• Stay informed about industry trends such as VR/AR and AI shaping the future of user interface design and mobile experiences 

What we’re looking for: 

• Bachelor's degree in software engineering or related experience. 
• A minimum of 5 years in product management or related roles focusing on UI Platforms. 
• Experience defining, managing or driving adoption of design systems or UI platforms.
•  
• Technical knowledge of design systems, design tools (e.g. Figma), code libraries (React, IOS and Android) and supporting tools (e.g. Storybook). 
• Familiarity with Apple Human Interface Guidelines and Android Material Library
• Strong communication skills and ability to build relationships with cross functional teams.
• Demonstrated technical proficiency and effectiveness working closely with engineers.

We are looking for a talented Java Developer (Mid to Senior) to join our team. The successful candidate will join a greenfield project. The daily work content includes but doesn't limit to: Join the full life cycle of software development, including requirement gathering, designing, coding, testing and deployment.

Responsibilities

• Development and implementation of data related service for the crypto products
• Build large scale software system, which can impact daily life of millions of customers
• Underlying infra/arch upgrade.
  Performance tuning, online incidents troubleshooting, and system refactoring
• Write high-quality, clean, and maintainable code using engineering best practices.
  Guide junior engineers’ daily work and do knowledge share, etc.
• Requirements
• Bachelor's/Master's degree in computer science, engineering, or equivalent industry experience
• Proficient in core Java Proficient in MySQL, and familiar with at least one NoSQL DB
• Proficient in distributed system design, and familiar with at least one messaging middleware and the underlying design principles
• Capable to cope with stress, and quickly learn new knowledge.
  Good cross-team communication skills

• Bachelor's/Master's degree in computer science, engineering, or equivalent industry experience
• Proficient in core Java Proficient in MySQL, and familiar with at least one NoSQL DB
• Proficient in distributed system design, and familiar with at least one messaging middleware and the underlying design principles
• Capable to cope with stress, and quickly learn new knowledge
  Good cross-team communication skills

• Competitive salary and benefits package.
• Flexible working hours with a remote work option available.
• Opportunities for professional development and career advancement within a supportive environment.
• A collaborative culture that values innovation, creativity, and teamwork.

Phone Technician Skills and Qualifications
Phone technicians have a solid understanding of phone technology and are adept at repairing them. They are sociable, polite, and have excellent attention to detail, which allows them to make several repairs a day while keeping inventory well-organized. Employers prefer that candidates have a high school diploma, as well as the following skills:Electronics expertise – solid knowledge about the most popular phones and technology is one of the most important skills a phone technician can haveComputer competency – in addition to working with operating systems on cell phones, phone technicians record repairs, manage customer relationships, track inventory, and submit warranty reports via computerCustomer service – phone technicians will often find themselves in tense situations with upset customers, so it’s up to them to provide as pleasant an experience as possibleProblem-solving ability – in order to successfully make a repair, phone technicians need to locate the exact source of a problem and then implement a working solutionOrganizational skills – phone technicians are detailed record keepers, can maintain a tidy inventory with all parts accounted for, and know how to manage their time wisely so that all repairs are finished on time

Tools of the Trade
Phone technicians use the following tools on a daily basis:Small device repair tools (including precision magnetic screwdrivers, LCD suction cup, precision tweezers, utility knife)Cell phone operating systems (such as iOS, Android, or Windows)Office suite software (Microsoft Office, Excel, Outlook)

• Creation of packaging bill of material & maintenance in SAP 
• Creation of work instructions
• Packaging development in coordination with different stakeholders
• Packaging data sheet creation and getting approvals 
• Regular reviews with logistics team for packaging improvements
• Reconciliation of returnable packaging
• Implementation of returnable packaging, pack density optimization
• FMEA coordinator for Logistics packaging
• Cost saving, Quality & delivery in logistics packaging
• Hands on experience on Auto CAD to read packaging drawings

WHO WE ARE LOOKING FOR

Tresata is seeking a Technical Product manager to join its growing team.

As a Senior Technical Product Manager, you will play a critical role in defining and driving the product strategy, roadmap, and execution of our cutting-edge SaaS product. This is a key leadership position that requires a blend of strong technical expertise, strategic thinking, and the ability to work closely with cross-functional teams, including engineering, design, and business stakeholders

• Develop and execute a product vision and strategy that aligns with company goals.
• Define and prioritize the product roadmap based on customer needs, market trends, and business objectives. 
• Work closely with engineering, design, marketing, and sales teams to ensure successful product development, launch, and adoption.
• Lead the technical aspects of product management, including working with engineering teams to define requirements, resolve issues, and ensure product quality.
• Gather and analyze customer feedback, and translate it into actionable product improvements. Drive customer-centric innovation to meet and exceed user expectations.
• Conduct market research and competitor analysis to inform product decisions and positioning.
• Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement.
• Collaborate with marketing and sales teams to develop and execute go-to-market strategies that ensure successful product launches and growth. 

WHAT SKILLS/EXPERIENCE YOU NEED TO BRING

1. 8+ years of experience in product management, with at least 3 years in a senior or technical role.
2. Strong technical background, ideally with experience in software development, engineering, or a related field. 
3. Proven ability to lead cross-functional teams and drive product initiatives from concept to launch. 
4. Excellent analytical and problem-solving skills, with the ability to make data-driven decisions. 
5. Outstanding communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders.
6. Deep understanding of customer needs and the ability to translate them into compelling product solutions.

MORE TO KNOW

• Working From: Bangalore, IN 
• Travel: Moderate
• Manager of Others: Yes
• Physical Requirements: Prolonged sitting/standing and computer use

WHY WORK AT TRESATA

Tresata is a fast-growing developer of AI-powered software systems used for data analysis at absolute scale.  Our Company has been built by a passionate, hungry, hard-working team of brilliant minds, innovators, and life-long learners. We actively invest in our people, their ideas and their potential, and fundamentally believe that our differences strengthen us.  Our mission - to ENRICH LIFE – unifies us as a team & summarizes the lens through which we evaluate the use cases we go after and the companies with whom we partner.

• Who you will work with…. Those hell-bent on solving audacious problems, as well as industry leaders (including C-suite executives) both within and outside the company.
• What will you get to do…. Redefine what’s possible by building bigger, bolder, & brighter solutions with cutting edge technology - the World has problems, and we create solutions to build a better future. 
• Where will your career go…. For us, career paths can be nonlinear too (think more of a jungle gym than a ladder) You can specialize or chart a path that you create. We believe in rapid career advancement for those hungry enough to step up to the challenge & bold enough to continuously embrace new opportunities.

If you give back more than you give in...if you live to crack the hardest codes…then Tresata is for you.