Total 12 Others finance banking insurance job vacancies in Norwich, NR1 2DH

Work within the hospital rules and procedures as set out in Trust Standing Orders, Standing Financial Instructions and other documents Provide advice to Private Patients Operational Team regarding quotes as required. Collect fixed price payments or deposits prior to private patients receiving treatment or being admitted in accordance with financial regulations and guidance. Maintain a full audit trail of finance related transactions. Maintain related files. Investigate and resolve financial queries raised by consultants, patients, finance/other departments and insurance companies. Create customer accounts in Oracle in order to allow invoicing or allocation of income receipts if customer has paid in advance. Liaise with multiple support departments within the Trust to ensure that all information is received to enable full and complete invoicing of private patient and overseas visitor activity can be undertaken. Enter sales orders in Oracle in accordance with Trust polices and system protocols. Distribute sales invoices once produced by Oracle system. Match advance payments to sales invoices as required. Please refer to the Job Description for the full specification of responsibilities and requirements for this post. Please note that this advertised position, which is part of occupation code 4124 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

The post holder will be responsible for producing timely and accurate monthly budget reports, financial and activity analysis, forecasts, and variance analysis for several of the Trust’s Directorates. This will include supporting budget holders in the production of annual business plans and in the budget setting process.




The post holder will be responsible for ensuring that all financial plans and developments of Directorates align with the Trust’s strategies and organisational priorities.

The post holder will be required to meet regularly with budget holders at all levels of the Organisation and provide expert advice on financial policy, planning and controls to ensure that budgets are managed appropriately. This will include identifying risks and opportunities and responding to these by formulating and implementing appropriate actions.

The post holder will provide financial advice and information to the Directorate Accountant, the Head of Financial Reporting, the Deputy Directors of Finance, and the Director of Finance, to aid in decision making.


You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Monday 4 Nov 2024

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Norwich, covering our friendly Gentleman's Walk and Aylsham Road branches
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time


About this opportunity
Our colleagues are passionate about making a difference to customers, businesses and communities - could you join them and help Britain prosper?

As one of our Customer Support colleagues, you'd get the opportunity to earn, learn and develop within an inclusive, organisation with genuine values focussed on putting people first.

You could be greeting our customers at the welcome desk, helping them at the counter or working on other branch tasks. And you'll learn to make the most of your best talent - helping people - using our latest in-branch technologies and digital services.

From Day 1 we'll provide all the training and support you'll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group - there's a wealth of opportunities.


About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• To be honest and genuine, caring about helping people with their finances (no previous banking experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• A genuine teammate - collaborating closely with branch colleagues to ensure your customers' needs are met.
• The flexibility to work in branches across the area and Saturdays when needed.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more.

(Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

Work within the hospital rules and procedures as set out in Trust Standing Orders, Standing Financial Instructions and other documents Provide advice to Private Patients Operational Team regarding quotes as required. Collect fixed price payments or deposits prior to private patients receiving treatment or being admitted in accordance with financial regulations and guidance. Maintain a full audit trail of finance related transactions. Maintain related files. Investigate and resolve financial queries raised by consultants, patients, finance/other departments and insurance companies. Create customer accounts in Oracle in order to allow invoicing or allocation of income receipts if customer has paid in advance. Liaise with multiple support departments within the Trust to ensure that all information is received to enable full and complete invoicing of private patient and overseas visitor activity can be undertaken. Enter sales orders in Oracle in accordance with Trust polices and system protocols. Distribute sales invoices once produced by Oracle system. Match advance payments to sales invoices as required. Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Work as part of a team using a documented process for processing, reconciling and authorising invoices against the data recorded in the dedicated patient system and finance ledger The post holder will undertake reporting and analysis of information to support delivery Demonstrate a keen eye for detail which is essential before reconciling the invoices against patient records Ensure data entry accuracy is of a high standard when processing and checking entries into patient records and finance ledger Provide administration support throughout all enquiries for both internal colleagues and external providers Able to work using own initiative when unsupervised, within defined policies and procedures to set timescales Assist in the administration of the departments documentation, including invoices and financial returns

Directly support the finance team in ensuring that the organisations financial systems and processes are maintained to deliver accurate, robust and timely information which informs decision-making Assist in the production of monthly management accounts, including variance analysis, reviewing reports and reconciliations; working within the constraints of monthly closedown and ensuring the timetable is achieved Assist in the month end reconciliation, including the production and posting of monthly journal adjustments and provision of supporting notes suitable for audit purposes Ensure that invoices have been coded accurately and authorised by the correct person prior to being approved on the system in line with the Scheme of Delegation Managing and liaising with internal staff regarding any Mental Health related queries

Adults' and Children's Financial Services (ACFS) is a pivotal part of the Adult and Children Social Care Pathways. ACFS is responsible for facilitating and overseeing the payment to providers of Adult and Children’s Social Care and for the collection of client contributions in accordance with Care Act 2014 and local policy.

We are looking for dynamic and enthusiastic individuals to join our existing service as an Assistant Finance Officer. It is an exciting opportunity to work in a busy, fast paced team responsible for delivering our payment and billing functions across social care.

Main Responsibilities

The role is principally responsible for processing accurate and timely provider & client/carer payments and client contributions charges.

You will provide operational support to Finance Officers and other colleagues, as well as collaborating with internal stakeholders to continuously improve the business area and provide excellent customer service.

The role provides an opportunity for hybrid working from our office and remote working to suit circumstances and business need.

The Ideal Candidate

What you’ll bring

• Good communication and time management skills.
• Able to work well in a team and provide excellent customer service.
• Able to use produce accurate work using computer systems.
• Be able to work flexibly to meet business need.

For further information about this role please contact Daniel Mullin daniel.mullin@staffordshire.gov.uk

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

Proud member of the Disability Confident employer scheme

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager The role supports the business from a financial perspective Primary Care services for the population of Norfolk and Waveney. Primary Care includes costs associated with General Practice and the new delegated services of Pharmacy, Ophthalmology and Dentistry. The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery. Developing innovative financial mechanisms to support the commissioning and delivery of new models of healthcare and delivery of transformation for the ICB. Ensuring robust financial management systems are in place to support proactive contract performance monitoring that enable activity and financial variances and trends to be monitored, reviewed, reported on and the performance issues acted upon. To maintain knowledge of national policy, technical guidance relating to your area of responsibility, and to share this expertise with ICB colleagues and other stakeholders.

Your new company
Hays are working in partnership with a leading financial services business in Norwich. This company has a large international presence and continues to be a market leader. They have a strong people focus and value trust between company and employee, giving you the autonomy to do a great job!

Your new role
This role plays a key role in shaping the commercial performance of a business unit, by providing key insights and advice to operational management, in order to achieve business plans and goals. You will work closely with key stakeholders, ensuring you understand the key metrics and drivers of the division, and help navigate the challenges and opportunities available for growth.
More specifically, you will be responsible for:

• Using financial modelling & analysis to drive business performance
• Manage costs outside automated processes
• Manage financial plans and forecasts against current financials
• Support stakeholders in providing financial insight and driving optimised performance, communicating well with senior management
• Produce monthly MI and performance reviews to support commercial decision-making
• Support the BI team in the production and development of KPI's to support business performance
• Support a culture of positive and collaborative thinking, challenging where needed to diversify thinking.

This is a full-time role, working 35 hours a week between Monday and Friday, but an exact working pattern can be flexible for the right candidate.

What you'll need to succeed
You will ideally be a qualified accountant or be studying towards full qualification, but those qualified by experience will also be considered. You will have a forward-thinking and proactive approach to finance, and you must possess strong communication and interpersonal skills. You must be able to articulate financial data and insights in a way that makes sense to non-finance staff and be able to influence decision-making.

What you'll get in return
This company offers a very competitive salary of £45-55k per annum + a range of excellent benefits. These include 29 days annual leave (plus bank holidays), a bonus of up to 10%, hybrid working 50% of the time, up to 14% pension, share save schemes, medical and dental plans and enhanced parental leave packages for all.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays are currently working in partnership with a leading financial services company based in Norwich. This organisation is extremely people focused and offers a very flexible approach to work as well as excellent benefits and progression opportunities.

Your new role
This role reports to a Senior Finance Manager and supports the business by providing financial information to key stakeholders that can help improve efficiency, and support commercial decision-making. This role will be very visible and operate across a number of divisions, so you will support functions that may not necessarily have a financial focus. You will work closely with the wider finance team to ensure accurate and timely MI is provided and provide commentary and guidance on the best course of action and differing scenarios. You will be an advocate for positive change and support a culture of cost discipline.

What you'll need to succeed
You will ideally be a qualified or part-qualified accountant looking to complete your studies. You will have experience in large complex organisations and have strong core accounting experience. You will have excellent communication skills and be able to engage with stakeholders and influence decision-making. You will have a strong commercial focus and want to drive cost efficiency. You will have an excellent attitude towards teamwork and collaboration and be able to work with a number of divisions. A background within an accountancy practice or within professional services would be advantageous but not essential.

The role offers 50% hybrid working with an office location in central Norwich.

What you'll get in return
This organisation offers a very competitive salary and benefits package, including a generous bonus and pension scheme. You will receive 29 days annual leave (plus bank holidays) and enhanced parental leave, as well as a number of additional options.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
This company is a market leading financial services organisation with an international presence. They are extremely people focused, offering excellent support and career progression opportunities. This company is going from strength to strength and is looking to increase the existing finance team to support the function and allow great commercial value.

Your new role
The main purpose of this role will be to oversee a team of 7-8 Finance Business Partners and ensure the delivery of key financial information for senior leadership. You will be responsible for understanding the financial performance of various business units and working with senior leadership to identify areas of opportunity and risk, as well as the impact of transformation project activity. You will provide consolidated actuals and forecasts and draw actionable business insights. You will present back to key stakeholders on various cost bases and highlight key insights. You will take ownership of the development of the team and champion a strong performance culture, encouraging them to challenge the business where needed.
In addition to this, there will be significant involvement in the development of various transformation and improvement projects across the organisation. This will be supported by another member of the team, but you will be expected to identify areas that can be streamlined and deliver great value.

This is a full-time role, working 37.5 hours a week between Monday and Friday. Hybrid working is on offer for 50% of the time and the exact working pattern can be flexible for the right individual.

What you'll need to succeed
You will be a qualified accountant and have significant experience working in a large and complex business. You will have excellent leadership skills and strong stakeholder management experience. You will be commercially minded and have an ability to identify what is important, while being able to challenge where needed.

What you'll get in return
You will receive a highly competitive salary package plus excellent benefits including a generous pension and bonus offering, 29 days annual leave (plus bank holidays) and access to a range of discounts and schemes. This company offers exceptional parental leave packages.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Adults' and Children's Financial Services (ACFS) support the delivery of the following Staffordshire County Council priorities:

• To offer support at times of crisis to help people maintain their independence

• That people know what to expect from care services, who is eligible and who will pay

• There are quality and affordable care services available to meet people’s needs

ACFS is a pivotal part of the Adult and Children Social Care Pathways, responsible for facilitating and overseeing the payment to providers of Adult and Children’s Social Care and for the collection of client contributions in accordance with Care Act 2014 and local policy.

We are looking for dynamic and enthusiastic individuals to join our existing service as a Finance Officer. It is an exciting opportunity to work in a busy, fast paced team responsible for delivering our payment and billing functions across social care.

The role provides an opportunity for hybrid working from our office and remote working to suit circumstances and business need.

Main Responsibilities

The role is principally responsible for processing accurate and timely provider and carer payments and client contributions charges, however there are wider, more diverse functions such as processing deferred payment agreements and direct payment audits which is integral to the role.

You will be required to liaise with multiple stakeholder groups, including social care providers and people in receipt of social care, as well as collaborating with internal stakeholders to continuously improve the business area and provide excellent customer service

The Ideal Candidate

• Have good communication and time management skills.
• Be able to develop effective working relationships and provide excellent customer service.
• Be able to use produce accurate work using computer systems.

An understanding of social care and charging would be beneficial but isn’t essential as a training programme will be provided, as well as ongoing support and development.

If you require any further information about this role, please contact Clare Williams, Senior Finance Officer at clare.williams2@staffordshire.gov.uk

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to a range of benefits.

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Silver Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

Proud member of the Disability Confident employer scheme