Total 19 customer service job vacancies in BN1 2JF

Service Advisor

- Competitive basic salary
- Great bonus scheme
- Work within a main dealer
- No Weekend work!
- Inhouse training and progression opportunities
- Discounts on company services
- Monday to Friday 8pm - 5:30pm
- No Weekend Work!!!
- Internal Progression Opportunities!

We are currently advertising on behalf of an Automotive Volume Main Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Dorchester area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Their minimum requirements for a Service Advisor are as follows:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

As a Service Advisor with our Client you will be expected to:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £25,000 with OTE of circa £32,000.

To apply for this Service Advisor position, please forward your CV to Joe Pearce quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Service Advisor Job get in touch today.

© Perfect Placement UK Ltd – See our website for details

Job Title: Gas Service and Breakdown Engineer

Location: West Sussex - BN Postcodes

Salary: £30,000 - £40,000 w/ Van and Fuel Card (OTE £50k+ with overtime & call out)

Job Type: Permanent

Daniel Owen are currently working with a leading Gas company and are seeking a Gas Service and Breakdown Engineer to join them on one of their many contracts.

Gas Service and Breakdown Engineer Role:

• Carrying out day-to-day repairs
• Fault finding
• Completing annual servicing visits
• Meeting first-time fix targets
• Maintaining high-quality standards
• Focusing on customer satisfaction

Gas Service and Breakdown Engineer Requirements:

• ACS Gas Qualifications: CCN1, CENWAT, CPA1, CKR1, HTR1
• Full UK Driving Licence (less than 6 points
• Experience within Social Housing desirable, but not essential

Gas Service and Breakdown Engineer Benefits:

• Company Van and Fuel Card
• 28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)
• Overtime opportunities
• Salary exchange pension
• Employee assistance programme
• Enhanced family leave (dependent on length of service)
• EV car scheme (dependent on length of service)

If this role is of interest to you, please apply.

LON123

Service Engineer

Join us in making a positive impact within the business, with growth being a huge priority for the team!

Where: Brighton

Hours: Full-time with overtime available

Salary: £28,000 - £32,000 plus overtime options

Who can apply: 1 years minimum experience in electrical engineering/mechanical or experience within wastewater/water industry

The Service Engineer is a very responsible customer facing role and requires a great deal of communication and technical ability as well as a sound understanding of customer care and the systems operated by the company to perform the role. The Service Engineer is responsible for the safe and timely delivery of work allocated to them and reporting back as directed by company procedures that work has been completed satisfactorily and to the satisfaction of the customer and the company.

Benefits

- Saturday ( Optional Overtime ) 1.5x
- Sunday x2
- Overnight if required - £35 per night payment is paid ( this is not for food )
- £100 per month attendance bonus for full attendance.
- Up to additional £100 per month on additional sales leads bonus.
- During first 8 weeks they will be required to travel and stay in locations in UK to accommodate training and hotels and food is paid for by the business.
- Company van and Tablet
- Leave: 33 days (including bank hols)
- Pension: 5%
- Kingspan smart save (discounts).

Tasks

- Carry out monthly stock takes on van stock or stock at stored lockups
- Deliver a good customer service at all times, including service plans and upgrade options
- Obtain tasks using PDA Software as provide and trained to use
- Carry out risk assessments on each job as required
- Report and carry out any other requests required of your line manager.


Experience & Qualifications

The successful candidate will be commercially aware and have a strong engineering background.

- Have 1 year minimum experience in electrical/mechanical engineering
- Hold a clean driving license
- IT Literate especially on Microsoft products
- Proven ability to fault finding in multiple different environments

Call Faye on 07754551601 email engineering@everpoolrecruitment.com for more information

Customer Service Team Leader - Brighton & Hove City Council

Location: Bartholomew House & Hove Town Hall

Salary: £16.63ph PAYE

Contract: Temporary, Full time

ASAP Start

Guidant Global have an exciting opportunity for an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council.

Working in liaison with and reporting to the Security & Customer Service Manager, you will be leading and inspiring team members to deliver outstanding service, supporting all council services, external stake holders and customers that rely on Customer Service Centres, Switchboard and Reception Units.

We are looking for a strong, flexible leader, based at two Customer Service Centre sites this is a varied role where you will be line managing 6 customer service team members. To fulfill the Customer Service Team Leader role you will have experience of line managing staff in a customer service setting, conducting 121' and managing PDP's for your team members.

Your role will entail:

• To lead,develop and manage the customer service teams, inspiring a strong, positive and united team spirit, especially during periods of difficulty.
• Coach and mentor each team member in line with each individual's Personal Development Plan (PDP)
• Conduct team's scheduled 121 meetings
• To prepare staff and service for times of change particularly contentious issues and support and lead the team through change
  
• Motivate team to ensure all are engaged to perform in the most effective way

This is a fully on-site based role with no at home working, your time will be split between the two Customer Service Centres to meet business needs.

We are looking for someone with the below skills and experience:

• Good problem solving and analytic skills
• Experience of line managing staff, prioritising workloads and practising time management
  
• Great customer service skills, you will be the first line of enquiry
• Brilliant people skills
• Experience of dealing with difficult members of the public in a customer service environment
• Excellent and confident communication skills dealing with senior managers, the public, stakeholders and other staff
• Experience of working in a local authority environment providing customer services (desirable)

If this sounds like you please apply now!

Guidant Global is acting as an Employment Business in relation to this vacancy.

Funeral Service Crew
£12.40 per hour plus benefits
Part Time 18.75 hours per week, 3 days per week working a variety of shifts Monday to Friday 8am-5pm - as part of this role, you'll also be part of the on call rota
Brighton, East Sussex BN1 4JH


No experience needed. You can apply for this job on your mobile in a few simple steps - no CV required.


You'll need a full manual UK driver's licence for this job.


Help families say the perfect goodbye to loved ones as part of our funeral service crew.


No experience? No problem. We provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.


At the Co-op, you'll be part of something meaningful. Join us today.


What you'll do


* collect the deceased from a range of locations and scenarios in a professional and empathetic manner
* bear coffins and drive funeral vehicles
* maintain the cleanliness of equipment and facilities, including vehicles
* prepare coffins and engrave name plates
* prepare the deceased in our care for viewings and the funeral

This role would suit people who have


* a full UK manual driving licence
* a sensitive approach to customer service with good attention to detail
* the ability to react calmly and compassionately in emotional circumstances
* the ability to perform the physical aspects of the role (manual lifting)


Why Co-op?


You'll get a fantastic benefits package including:


* 30% off Co-op branded products in our food stores all year-round
* 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* 23 days holidays (pro rata, rising with service)
* a pension with up to 10% employer contributions
* access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day
* access to virtual GP and free eye tests
* endless career development opportunities including apprenticeships
* friendly, supportive team and the knowledge that you make a huge difference to your community
* access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
* YuLife - an app that rewards your for exercising with discounts and vouchers for all kinds of brands


At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities


Building an inclusive work environment


We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. 


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test.


If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.


Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Brighton and covering our friendly Hove branch
HOURS: 35 hours a week, including Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.
  
  

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

Funeral Service Crew
£24,180 (£12.40 per hour) plus benefits
Full time 37.5 hours per week, Monday-Friday 8:30am-4:30pm - as part of this role, you'll also be part of the on call rota to cover occasional evenings and weekends
Brighton, BN1 4JH


No experience needed. You can apply for this job on your mobile in a few simple steps - no CV required.


You'll need a full manual UK driver's licence for this job.


Help families say the perfect goodbye to loved ones as part of our funeral service crew.


No experience? No problem. We provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.


At the Co-op, you'll be part of something meaningful. Join us today.


What you'll do


* collect the deceased from a range of locations and scenarios in a professional and empathetic manner
* bear coffins and drive funeral vehicles
* maintain the cleanliness of equipment and facilities, including vehicles
* prepare coffins and engrave name plates
* prepare the deceased in our care for viewings and the funeral

This role would suit people who have


* a full UK manual driving licence
* a sensitive approach to customer service with good attention to detail
* the ability to react calmly and compassionately in emotional circumstances
* the ability to perform the physical aspects of the role (manual lifting)


Why Co-op?


You'll get a fantastic benefits package including:


* 30% off Co-op branded products in our food stores all year-round
* 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* 23 days holidays (pro rata, rising with service)
* a pension with up to 10% employer contributions
* access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day
* access to virtual GP and free eye tests
* endless career development opportunities including apprenticeships
* friendly, supportive team and the knowledge that you make a huge difference to your community
* access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
* YuLife - an app that rewards your for exercising with discounts and vouchers for all kinds of brands


At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities


Building an inclusive work environment


We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. 


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test.


If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.


Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

Soft Service Manager (FM) - Brighton

£50,000 + Bonuses + Corporate benefits

Carbon60 are looking to recruit an experienced Soft Service Manager to join their client's site in Brighton, to oversee the events and hospitality services.

We are looking for someone who is willing to be flexible to cover the events which may also occur on the weekends. Someone who is used to managing staff within a hospitality setting.

This is a great opportunity for someone wanting progression and stability in a corporate environment.

• Permanent
• £50,000 + bonuses and corporate benefits
• 40hrs 5/7 to include all match days with flexibility to meet demands of events and business needs

Role:

• Lead the team to deliver scoped services daily across catering, vending, hospitality, retail and any other required areas
• Develop and implement operational procedures and standards to ensure high-quality service delivery
• Coordinate and supervise Managers, including hiring, training, performance management
• Conduct regular reviews and audits to maintain operational efficiency and service quality
• Build and maintain strong relationships with the client and its employees, ensuring their needs and expectations are met or exceeded
• Act as the primary point of contact for all catering, hospitality and vending service inquiries, concerns and feedback, and cascade accordingly
• Develop and manage budgets for all parts of the contract
• Monitor and report on financial performance including revenue, expenses, labour and profitability
• Oversee corporate events and functions ensuring all are executed smoothly, meeting all client requirements and company standards
• Ensure compliance with H&S regulations, and ensure all team are trained with appropriate qualifications
• Conduct regular inspections and audits to maintain compliance

Person Specification:

• IT literate - Microsoft & financial systems
• Proven experience as a GM or at least 5 years in a DGM role
• Strong leadership experience / ability to drive and manage change
• Knowledge of food safety regulations and best practice
• Experience with site audits
• Proficient in financial management and budgeting, including proven experience in managing a P&L statement

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Deputy Customer Experience Manager

ATG Entertainment is proud to stand at the forefront of the live entertainment industry.

Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.

Theatre Royal Brighton is Grade II* listed and one of the oldest theatres in the UK. First established in 1764 and on its current site since 1807, it has been in almost continual operation to the present day. This iconic theatre welcomes 200,000 people a year through its doors to more than 300 performances. Five minutes from the beach and situated in the heart of the city, we offer a packed and varied programme of incredible shows plus a full schedule of amazing creative learning activities. Theatre Royal Brighton has played host to all the greats: Kean, Thorndike, Dietrich, Olivier, McKellen and many more.

We are recruiting for a Deputy Customer Experience Manager to lead an excellent front of house service and deliver a first class audience experience for our visitors. You'll support and motivate the team to achieve their day-to-day sales targets from our various bars, kiosks, and at-seat delivery service, and proactively work to improve what we offer to our customers. You will be the key contact in the Customer Experience Management department to deal with all aspects of staff, personnel needs, rotas and timesheet management. You'll be working in a friendly, dedicated team in a dynamic, exciting venue - so this is an ideal opportunity if you enjoy working in a varied, busy role with a diverse range of people.

Interested? Please click on the link to view our full Job Description!

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk

The role

Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in XXXXXXXX (POST CODE).

Guest Service Assistant duties include:

• supporting your hotel in achieving all brand and company metrics and objectives
• building and developing relationships with guests, assessing their needs and flexing style and approach appropriately?
• ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation?
• following SOPs to ensure consistent hospitality for all guests
• maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, products and services and IHG to all guests

Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority.

Other businesses may call this role Front Office Assistant or Food and Beverage Assistant, Guest Experience Assistant, Hotel Services Assistant.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

- Annual Conference Event and Awards

- Apprenticeships

- Robust career development opportunities and support for personal growth

- Attractive discounts across many major retailers, restaurants, and events

- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

- 50% off food and beverage while you stay in our hotels

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

Ideally, you will have some previous experience in a fast-paced, customer facing role and passion for outstanding Customer Service. Due to the nature of the role the ability to anticipate guests needs is highly desirable. You will also be comfortable using a range of technology, including MS Office.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Guest Service Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

ob Description

Are you skilled in repairs and maintenance work? Do you have expertise in plumbing or carpentry? We are looking for a talented Multi Trade Technician to join our team in Brighton. This role comes with the benefit of a company van for work purposes.

As a key member of our Direct Repairs department, you will be instrumental in providing high-quality property services. Your role will involve managing repairs from start to finish, supporting team members, and ensuring that our services meet the highest standards.

Key Responsibilities:

• Conduct repairs and maintenance across various properties.
• Provide guidance and support to team members.
• Ensure high-quality work delivery as specified in orders.
• Maximize first-time fix rates and meet appointment objectives.
• Enhance resident satisfaction with efficient service.
• Adhere to health and safety best practices in all operations.

Requirements:

• Proven experience in the Housing, Maintenance, or Construction industry.
• Relevant trade qualification and/or experience in building maintenance and repairs.
• Thorough understanding of health and safety statutory obligations and good practices.
• Valid UK driving license and ability to travel between sites and offices across regions.

In your supporting statement, please address how you meet each of the above criteria, providing real examples.

Benefits:

• Competitive pension scheme
• Life assurance
• Healthcare cash plan
• Eyecare & dental coverage
• Birthday leave
• Retail discounts
• Cycle to work scheme
• Buy & sell annual leave
• Season ticket loan
• In-house academy & career development

About us.

we place our residents at the heart of everything we do. As one of the largest housing providers in the UK, we manage over 77,000 homes, serving more than 167,000 people. We believe in the power of safe, secure, and affordable homes to transform lives.

Apply Now

If you wish to apply, you can send your CV direct to this advert, call John on 01772208967 or email me at john.neary@servicecare.org.uk for a discussion about this job.

Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

The role

Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in XXXXXXXX (POST CODE).

Guest Service Assistant duties include:

• supporting your hotel in achieving all brand and company metrics and objectives
• building and developing relationships with guests, assessing their needs and flexing style and approach appropriately?
• ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation?
• following SOPs to ensure consistent hospitality for all guests
• maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, products and services and IHG to all guests

Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority.

Other businesses may call this role Front Office Assistant or Food and Beverage Assistant, Guest Experience Assistant, Hotel Services Assistant.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

- Annual Conference Event and Awards

- Apprenticeships

- Robust career development opportunities and support for personal growth

- Attractive discounts across many major retailers, restaurants, and events

- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

- 50% off food and beverage while you stay in our hotels

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

Ideally, you will have some previous experience in a fast-paced, customer facing role and passion for outstanding Customer Service. Due to the nature of the role the ability to anticipate guests needs is highly desirable. You will also be comfortable using a range of technology, including MS Office.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Guest Service Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

Your new company

This leading Financial Services organisation in Brighton is looking to recruit an IT Service Desk Administrator to its thriving and growing technology operations.

Your new role

Your role will be to provide day to day 1st and 2nd line support for all services, user provisioning and achieving resolution against set SLAs.
The job function includes end user support by telephone, face to face, email, via a ticketing system, remote assistance, as well as proactive checks. This role is broad and covers support of all business systems, any issues affecting IT services and infrastructure including desktop, laptop, mobile devices, telephony, and printing technology.


What you'll need to succeed

You should have developed a good level of understanding in a similar previous role in the areas of :

Windows 10 Operating systems, configuration, and support.
Microsoft SCCM and application deployment
Knowledge of Microsoft Office
Knowledge of Service Management ticketing platforms - Ivanti desirable


What you'll get in return
Competitive salary and a generous bonus scheme
25 days paid holiday, plus bank holidays
Healthcare, life assurance and pension contributions



What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV in WORD DOC only format.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Home working Inbound Customer Sales Advisor £23,000 per year + Average OTE Bonus of £8,700.00 per annum some earning £ 10,000+ per annum + Free Broadband TV package.

The role you'll do:

As an Inbound Customer Sales Advisor you'll be an ambassador for our market-leading brand.
* Acting as the first point of contact for customers who need help.
* Assisting customers calling to register their appliances.
* Using your wit, charm and best sales patter to up-sell our products.
* Building rapport with our customers and getting to know their needs.
* Helping each customer find the protection package for them.

3 -week training programme you'll learn our systems, perfect your sales technique and learn what makes a great customer experience

Hours:

You'll work a flexible 37.5-hour shift across the following hours: Monday - Friday: 08:00 - 20:00, Saturdays: 08:00 - 18:00 and Sundays: 09:00 - 18:00.

The experience and skills you need:

* A solid background in targeted sales
* A driven mindset with strong sales skills and a love for hitting targets.
* proven experience of working autonomously or in a home-based position
* Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
* Unflappable and resilient attitude to juggle tasks and bounce back quickly

Our Benefits:

* Excellent training with clearly defined career progression opportunities
* Annual leave - 33 days annual leave (including bank holidays) with an annual option to buy up to 5 additional days of annual leave.
* Health cash plan - employer funded cover to enable you to claim money back on essential health care costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service.
* Pension scheme - matched employer contributions up to 5% of basic salary
* Dedicated online benefit portal offering access to saving and lending facilities, financial well-being and support services

Plus, many other benefits ... Apply now and don't waste time.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.