Total 7 Junior Executive customer service job vacancies in Lincoln, Lincolnshire

We have an exciting opportunity to join our Customer Contact Team here at Public Sector Partnership Services!



PSPS are recruiting Customer Contact Assistants to join our well-established team, supporting over 400,000 enquiries a year, based at our offices in Horncastle, Boston and Spalding.



Do you want to work in a fast-paced professional environment, where no two days are the same?



We are looking for quick thinking, solution focused individuals, who work with one team approach to improve standards and service. Our recruitment package enables Assistants to join our 6-month programme of exclusive training and mentoring, with ongoing development and support.



As a Customer Contact Assistant, you will provide an efficient, effective and customer-focused first point of contact for customers telephoning and emailing our Client Councils spanning across 3 districts. Leading on enquiries at our reception and post room also, you will provide customers with a knowledgeable and professional service covering a range of council services. Ensuring that all contacts are managed in an efficient, caring manner and that excellent customer service is delivered.



What you will need:

Working in a busy Contact Centre environment, you will be able to communicate effectively by telephone, in writing and face-to-face.
Previous experience in working in a customer focused environment.
Hold Grade C (4) or above (or equivalent) in English and be competent in using Microsoft Office packages.
Hold a high level of experience in dealing with challenging customers and have a high understanding of customer care.
Be flexible and adaptable to service requirements and change.
High accuracy when following processes.
Work constructively with others and use own initiative.
Be confident to actively promote all self- serve and digital contact channels and assist with a variety of admin tasks.


Customer Contact have main offices in Horncastle, Boston, and Spalding and whilst this role will be based at one of these locations, it is expected that occasional travel between these locations will be required for training, collaboration and to meet business needs.



We offer great benefits including:

Local Government Pension Scheme, 23.1% employer contribution
26 days annual leave plus bank holidays and the option to purchase up to 5 days extra
Get your birthday off*
Agile working policy- Minimum of 2 days working in the office per week
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Inclusive employment policies including gender neutral Family Parental leave policy and Time off provisions to support those special and also challenging moments in our employees’ lives
We support your career development
*A qualifying period will need to be completed to obtain these benefits



For more information about PSPS, you can view our corporate video and read all about our benefits on our website.



ABOUT US:

PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) which is wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. The Company operates from its offices in Spalding, Boston, and Horncastle. The Company provides a range of services including Human Resources & Payroll, Financial Services, Procurement & Contracts, ICT (Information and Communications Technology) & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services.

The Company primarily delivers these services to its three client Councils, in support of the South & East Lincolnshire Councils Partnership (S&ELCP), across the Company itself and externally to a resident population of approximately 305,000 across the geographical boundaries of South Holland, East Lindsey and Boston.

We aim to be a competitive employer of choice within the local area, and within the public sector landscape as a service provider. We work hard to ensure we model our values and behaviours in developing and investing in our people and seek to be bold and innovative.



If you are interested in having a confidential conversation about the role, please contact Michelle Chapman, Customer Contact Team Leader, on 01205 314207.



PSPS is committed to supporting applicants and employees with a disability or long-term health condition and has committed to be a Disability Confident employer.

PSPS is proud to offer equal opportunities to all qualified applicants regardless of age, cultural background, disability, sex, gender reassignment, marriage and civil partnership, nationality, political belief, race, veteran status, religious or sexual orientation.

PSPS reserve the right to change the closing date, depending on application numbers. Interviews will be arranged when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.

Proud member of the Disability Confident employer scheme

Service Care Solutions are looking for an Exchequer Assistant to work within the Lincolnshire Police on a 6-month contract.

Location: Nettleham

Job role/responsibilities:
To assist the Exchequer Services Manager in the provision of a professional exchequer service to personnel and creditors of the Authority.

• To process creditor invoices in an accurate and timely manner to ensure that creditors are paid within agreed time parameters.
• To undertake HQ Cashier duties
• To process petty cash returns and ensure all costs are appropriately supported in a timely manner.
• To undertake supplier statement reconciliation as required
• To process Purchase Orders and where applicable make purchases.
• To book travel and hotel accommodation using the travel system and deal with any queries with these.
• To resolve exchequer related queries in a prompt and polite manner.
• To ensure that all exchequer processes are completed within predetermined timetables.
• To promote best practice in exchequer matters across the Force, providing training, advice, and guidance to personnel in Force.

Knowledge/Experience required:

• Demonstrates cash handling and/or banking experience.
• Ability to develop strong working relationships with members of staff.
• Communicates effectively and clearly both verbally and in writing avoiding jargon with staff and general public.
• Knowledge of a computerised financial system (desired)
• Demonstrates knowledge of Microsoft Office packages

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Assistant Finance Officer
Location: Lincolnshire
Contract: Temporary (5 month initial)
Rate: £13-£15 per hour
Start date: ASAP
*Hybrid Working - 1 day in Office*
Contact: miraj.hussen@servicecare.org.uk

Job Description

Service Care Solutions are recruiting on behalf of a Local Authority in Lincolnshire for an Assistant Finance officer to join the team on a temporary basis. This role involves providing comprehensive finance support and processing services to a diverse client base, ensuring the delivery of efficient, effective, and customer-focused service. The successful candidate will manage complex data related to various payments and assessments, adhere to local and national guidelines, and maintain strong working relationships with colleagues, service providers, and external organisations.

Main responsibilities

* Provide finance support and processing services to various clients, ensuring adherence to required KPIs and timescales.
* Manage and process complex data related to direct payments, provider payments, deferred payments, and assessments within local and national guidelines.
* Communicate effectively with outside bodies and handle routine correspondence and telephone enquiries confidentially.
* Ensure advice and services comply with local policies and national guidance.
* Participate in reviewing and updating procedures to improve service quality and consistency.
* Maintain computer and manual filing systems and use various client systems to manage records and produce reports.
* Perform administrative tasks like managing post, photocopying, word processing, and maintaining high standards of document quality.

Candidate Requirements

* Minimum one year experience in a financial environment, preferably public sector.
* Proficient in prioritising tasks, data processing with accuracy, and using Microsoft Excel for database spreadsheets.
* Effective use and maintenance of accurate records and systems.
* Recognition of the confidential nature of the work and commitment to equal opportunities and non-discriminatory practices.
* Ability to handle routine correspondence and telephone enquiries professionally and confidentially.

If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Service Care Solutions are pleased to present an exciting opportunity supporting our established client to recruit an experienced Personal Assistant for a Permanent opportunity in the Lincoln area. The successful candidate will be an excellent communicator with exceptional organisational skills, attention to detail, discretion, and the ability to manage multiple tasks and priorities efficiently, working directly with the Chief Executive Officer. This is a full-time opportunity.

Our Client are a private healthcare provider specialising in the assessment, diagnosis and treatment of ADHD, providing services both in-person and remotely on a national scale. The service is patient-focused and provides a world class service to their patients.

Job Purpose: Personal Assistant to CEO

Pay: £27,040 per annum + £150 Service Care Solutions Welcome Bonus

Location: Lincoln

Working Hours: Monday to Friday, 09:00-17:00

Contract: 40 Hours per Week (includes Paid Lunch Breaks)

The post holder will work as part of the specialist team providing world class patient service to patients and key stakeholders.
Key Responsibilities:

• Responsible for managing the Managing Director's calendar, scheduling appointments, arranging both in person and virtual meetings and travel arrangements.
• Screen and prioritise incoming calls, emails and correspondence for the Managing Director, responding or redirecting as appropriate.
• Coordinate and assist with the planning and execution of meetings, conferences and training events.
• Take accurate and details minutes of meetings for both the management and operations teams, capturing key discussions, decisions and action items.
• Organise and curate content for the monthly staff newsletter, including gathering updates, announcements achievements, and relevant information from various departments.
• Coordinate and set up virtual training sessions, including scheduling and sending invitations.
• Managing the staff residential holiday bookings and sending key information to guests.
• Maintain confidential records and files, handling sensitive information with discretion and professionalism.
• Serve a liaison between the Managing Director and internal departments, external partners, clients and stakeholders.

Requirements

• Competent and confident with computers but not limited to MS Office, Outlook, Word, Excel, MS Teams and Zoom
• Organisation skills and an ability to manage own workload
• Excellent communication skills, both verbal and written, with the ability to interact professionally with individuals at all levels
• Discretion and confidentiality in handling sensitive information and confidential matters

Benefits

• Intrinsic reward of being part of a team that helps people through their individual patient journey
• Provided high specification IT including as a minimum: (Laptop & Secure VOIP desktop) phone
• Monthly Payroll
• £250 training allowance
• Excellent pay rates
• Exceptional referral bonuses
• Access to our resource; a 4-berth static caravan located in the Peak District, free for the use of our staff providing respite, a chance to 'take time out' or just to have a free vacation in a super location

Bonuses

• Welcome Bonus - £150
• Referral Bonus - up to £750
• Agency Switch Bonus - £150

*Terms and conditions apply. The listed bonuses are paid via Service Care Solutions.

Contract: Full-Time, 6 months

We are recruiting for an Assistant Warden to support the warden team with the annual work programme at Frampton Marsh and Freiston shore, working on a range of habitats including coastal saltmarsh, lowland wet grassland, freshwater scrapes, reedbed, saline lagoon and a soon to be created regulated tidal exchange.
Based out of the office at Frampton Marsh, you will deliver infrastructure maintenance and repairs and biological surveys. You will assist with the management of two weekly work parties, working closely with and managing volunteers and interns and ensuring everyone works safely and in accordance with risk assessments. You will help to implement and update health and safety records, and quality assurance inspections across both reserves. You will also support the visitor operations and café teams when required.
Blessed with a variety of freshwater habitats, Frampton Marsh & Freiston Shore nature reserves near Boston, Lincolnshire provide close views of the abundant birdlife of The Wash, one of Europe's most special places for wildlife. Frampton Marsh has more breeding waders (ca. 500 pairs) than any other RSPB nature reserve in England, along with tens of thousands of wintering waterbirds. Freiston Shore has an exciting future ahead of it thanks to a £2.5M development grant which has just been secured.
Essential:
• You will have excellent practical skills and experience of reserve maintenance.
• You will have a proven track record of completing work alone and working within a varied team.
• Experience of managing volunteers from a range of backgrounds and leading work parties.
• Excellent communication skills.
• A full manual driving licence which is valid for use in the UK.
• Good bird identification skills and experience of biological surveys.

Desirable:
• Lantra / NPTC or equivalent qualification for use of brushcutter.
• Knowledge of servicing and maintaining machinery, tools and equipment.
• Experience of volunteer recruitment and line management.
• Implementing and updating health and safety records and assessments.
• Experience using GPS mapping software.
• Excellent organisation and time keeping skills.
• Competent user of standard IT applications e.g. Microsoft Office, Word, Excel.

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Immediate start!
Work with a leading agricultural supplier, is seeking a highly organised and efficient Transport and Production Administrative Assistant to join our dynamic team. This role is pivotal in ensuring the smooth operation of our transport logistics and production processes, contributing to the success of our agricultural services.
Key Responsibilities:
• Coordinate and schedule transportation for product deliveries and supply pickups.
• Maintain accurate records of transport and production activities.
• Assist in managing inventory levels and order supplies as needed.
• Liaise with suppliers, clients, and internal departments to ensure timely and effective communication.
• Prepare and process transport and production documentation.
• Support the production team with administrative tasks and project coordination.
• Ensure compliance with health and safety regulations within the transport and production areas.

What we offer:
• A competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• The chance to be part of a company that values sustainability and innovation


• Proven experience in an administrative role, preferably within the transport or production sector.
• Strong organisational skills with the ability to multitask and prioritise effectively.
• Excellent communication skills, both written and verbal.
• A keen eye for detail and a commitment to accuracy.


Long term permenant role

Monday - Friday
0830 - 1700
8 hours paid
40 hours a week

£27,00 Per Annum
Equal to £12.98 p/h basic

Overtime paid at time and a half

My clinet is looking for a site assistant based in south off Lincoln duties will be as follows:

Taking daily readings
General cleaning around site
General maintenance
Gardening duties, use of strimmer and other hand tools
Assisting site operator with daily operations
Assisting site operator with more complex operations, training will be given
Assisting with the routine maintenance schedule
Assisting the maintenance manager with affecting pipework and other infrastructure


all ppe and training will be provided
you MUST have own transport due to location of client


This is a perm role

This role will be 20 hours a week spread over two to four days and then developing into a full time role. The role will generally be from Monday to Friday 9am starts with some cover required at weekends (1 in 4)

Pay will be £12.50 per hour