• Principle advisor to the Superintendent and park Management Team on all administrative, financial and business matters.
• Administer a variety of support programs, including budget and finance, commercial services, property, information technology, and agreements.
• Interpret and implement service policies and practices, makes changes and improvements in the park policies, and resolves significant management problems.
• Initiate, develop and direct short-and-long term financial plans, long term funding and staffing levels.
• Actively participates in and supports the local decision-making process affecting park operations, long and short-range planning, human and financial resources management.
• Interpret and implement service policies and practices, makes changes and improvements in the park policies, and resolves significant management problems.
• Plan, direct, coordinate, and provide executive leadership for the park management program.

Starting at $86,962 Per Year (GS 12)

• Managing a staff of 110 employees ranging from GS-5 to GS-13 within a contact center environment. Evaluates performance of subordinate supervisors and direct reports.
• Supervising the department level management services for the administration of accounts receivable programs.
• Interpreting and applying Federal Debt Collection laws and requirements. Reviews and interprets agency rules and regulations, laws and information received from other sources.
• Developing compassionate approach to the collection of overpayments.
• Responding promptly and courteously to inquiries from a variety of sources.
• Setting effective, efficient, and economical direction of debt collection operations measured through productivity, cost control, and customer satisfaction.
• Setting long/short term objectives to carry out the mission and goals.
• Leading Contact Center operations including: Quality Management, Workforce Management, Knowledge Management, telephony, training, technology reports, analytics, communications and customer feedback.
• Setting realistic performance targets for the division to achieve and supports staff in developing and implement plans to achieve.
• Employing a human capital strategy that supports mission accomplishment while maintaining alignment with human capital policies related to recruitment, training, leadership development, performance management, and diversity objectives.
• Identifying and correcting systematic concerns, resource issues, process breakdowns, and performance improvement opportunities ensuring effective internal controls are set to mitigate fraud, waste, and abuse within contact center and overall organization.
• Leading cost-effectiveness studies in operating/administrative programs, including organization structures, workload assessments and staffing models.
• Leading DMC telephony system capability and enhancements initiatives.
• Actively assists and supports DMC leadership in the completion of organizational goals and center-wide priorities and initiatives. Provides clear expectations and guidance on strategic initiatives and goals to supervisors, and employees within assigned teams.
• Performing other duties as assigned.

Work Schedule: Full time, Monday through Friday, between 6:00am and 5:00pm CST.
Compressed/Flexible: Not Available
Telework: Yes-Open 100% telework eligible anywhere US. Agency supervisory on-site requirement of one day at agency worksite (Ft. Snelling, MN) per month for office coverage.
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Financial Administrative Specialist; 033590
Promotion Potential: None
Financial Disclosure Report: Required

Time-in-grade: Applicants who are/were federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-14 position you must have served 52 weeks at the GS-13 level. To support your claim of time in grade, you must submit your most recent appointment, promotion, or within grade increase SF-50 (not an award or general adjustment SF-50). Some applicants may have to submit more than one SF-50 to demonstrate their eligibility. See the required documents section for more information.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or disabled Veterans with a compensable service-connected disability of 30% or more. Please contact the special placement coordinator or the human resources specialist listed on this vacancy for more information regarding applying for consideration under schedule A or as a 30% disabled Veteran.

Starting at $104,604 Per Year (GS 14)

Job Summary

The Administrative Assistant provides comprehensive administrative support to the Sr Vice President (Commercial Operations). The Administrative Assistant’s responsibilities include, but are not limited to, composition and distribution of critical communication materials, coordination of meetings, and management of the Sr VP’s daily schedule. Interfaces regularly with executives both internal and external to the organization.

Responsibilities

• Generates and distributes important and, at times, confidential documents (memoranda, reports, meeting minutes, general correspondence, etc.) on behalf of the Executive with minimal direction.
• Manages and processes invoices according to company guidelines. 
• Coordinates all details surrounding meetings (room, equipment, catering, etc.).
• Plans and executes team events.
• Prepares presentations and agendas for meetings as required.
• Manages the Executive’s appointment schedules by planning and scheduling meetings, conferences, special events, teleconferences, and travel. 
• Ensures security, integrity, and confidentiality of data. 
• Facilitates meeting organization and travel arrangements for the Contract Marketing & Commercial Analysis department.
• Communicates calendar changes to those affected in a timely manner. 
• Remains current regarding executive’s priorities on a daily basis. 
• Completes travel and expense reports and reconcile monthly travel card statement as necessary.
• Supports on-boarding of new hires.
• Screens and directs all telephone calls and visitors.
• Generates, maintains, and monitors the central filing system (electronic and paper filing systems) and serve as departments records coordinator.
• Assists the department as needed with a variety of areas to include, but not limited to, administration, meeting coordination, invoice processing and departmental internal communication.
• Completes all training requirements, including all department-specific, compliance training, etc.
• Ability to work flexible hours and weekends to meet business/customer needs.
• Participates in any and all reasonable work activities as assigned by management.

Requirements

• High school diploma or GED (associate degree preferred).  
• Minimum of 3-5 years’ experience in a professional, administrative support role, supporting executive management.
• Advanced computer skills (proficient with MS Office - Word, Excel, Outlook, PowerPoint, Office 365, and Internet).
• Experience  with  travel  and  expense  management  systems  required.  ERPs  (SAP  preferred)  and  other  database  concepts highly preferred.
• Excellent communication, interpersonal, and customer service skills.
• Apply advanced skills to resolve complex problems independently which may require modifying processes to resolve situations.
• Proven track record including roles of increasing responsibility.
• Effective problem-solving skills and demonstrated use of sound judgment.
• Advanced calendar management, and organizational skills.
• Excellent interpersonal and communication skills (written and verbal).
• Strong adaptability, flexibility, initiative and resourcefulness.
• Ability to exercise independent judgment and decisions.  
• Demonstrated ability to maintain a high level of professionalism and confidentiality.
• Demonstrated ability to prioritize and execute tasks in a dynamic environment.
• Ability to work independently, as well as part of a team, and handle multiple priorities with the flexibility to adjust to changing priorities and schedules.
• Ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment

Additional Information

We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability, 401K with company match, and wellness program.

Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.