Total 24 Others administrative clerical job vacancies in Singapore

Brook Street (UK) Ltd is looking for a Band 2 Clerical Officer for our client within the Health Care sector in Craigavon.

This role is Monday to Friday, 0900 to 1700 for a period of one month with the possibility of extension.

The rate of pay is £11.45 per hour paid on a weekly bases.

You will be providing administrative and clerical support including word processing/keyboard skill as required.

Job duties:
Maintenance of general filing systems
Operation of computerised information system
Recording and distribution of incoming mail/post
Answering telephone calls and responding appropriately
Faxing and photocopying duties
Ordering stationery and ensuring adequate supplies are maintained

To be successful for this role, you should have 5 GCSE's (Grades A-C) including English Language or equivalent or 2 years administrative/clerical experience.

If you would like to apply for this role, please call Katie Aldworth at Brook Street (UK) Ltd on 028 90 881100 or email your CV via the `apply` link.

Our client would like to get the successful candidate started immediately so please apply immediately.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

2. JOB PURPOSE The Clerical Officer is expected to provide an efficient, effective and accurate administration and reception service in line with the policy statements provided in the Trusts Patient Access policies, to support the delivery of high standard and cost effective treatment for patients. 3. JOB DIMENSIONS To work within the Trusts outpatient environments to facilitate the smooth, and efficient delivery of the patient administration pathway from referral and throughout the outpatient process. 5. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Essential skills include: A good standard of basic education Ability to work on their own initiative and as part of a team Ability to follow Trust policy and procedures 6. THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centered Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients. By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change. WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition. 7. CORE BEHAVIOURS AND SKILLS The behaviours and skills that are required to perform effectively the particular role. The Trust has a set of expected behaviours for all employees and additional behaviours and skills that are expected of managers and supervisors. 8. CORE KNOWLEDGE AND UNDERSTANDING This can be broken down under different headings, such as professional knowledge and understanding of the organisation and/or department. Core knowledge and understanding underpins performance and it is important to relate it back to the job purpose and key areas of work. 9. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Process referral letters received from General Practitioners and other healthcare professionals in line with Trust Policies. Make appointments in a polite and helpful manner, following Trust Policies and local guidelines for clinic formats using the relevant Administration System. Ensure patients have appointments booked with the appropriate clinic in priority according to their clinical needs and in chronological order. Arrange any special requirements for patients including Transport and Interpreting Services only where appropriate and in a timely and efficient manner. Record information on the relevant Trusts administration system including PAS, in an accurate and timely manner in accordance with local Trust policies. Ensure all patient correspondence including test results are dealt with promptly. Retrieve relevant patient information from the appropriate administration system. Respond effectively to telephone communications in a polite and helpful manner, observing the need for discretion and courtesy. Taking responsibility for returning any follow up calls as necessary. Obtain a set of case notes for every patient attending specified clinics. If the original case notes cannot be found, only with permission from the Supervisor and only when a complete search has taken place, a Temporary set of case notes can made to be used at clinic. Prepare case notes to ensure they are tidy and contain complete information including a referral letter, up to date results, patient labels and blank continuation sheets. Where patients have had a test or and an X-ray prior to their clinic appointment, the results should be traced and obtained and made available at clinic. Ensure all case notes are tracked to the appropriate location using the Case Note Tracking functionality on PAS and hand written logs where necessary. Provide a professional, efficient and friendly reception service for patients and relatives attending clinics. Ensure patient information is accurately recorded on PAS including attendance, cancellations and Do Not Attends. Clinic outcomes should also be recorded in accordance with the Trusts policy and procedure. Ensure all follow up clinic appointments are either booked on PAS or added to the appropriate outpatient waiting list. Collect additional information as requested, with the aim of monitoring the quality of the service provided in accordance with the Trusts Performance Management Framework. Obtain information on each patient attendance and in a timely manner accurately record on the Patient Administration System in line with Trust Policy. Respond to the receipt of test requests and follow-up, where appropriate. Provide suitable cover for other clerical staff in cases of absences, as delegated by the Assistant Patient Services Co-ordinator. Assist the member of staff responsible for stationary stock in ensuring an appropriate level is maintained. Refer to line manager, any changes/cancellations to patient plans and clinics in line with the Outpatient Management Policy.

The Recruitment Co are currently working with a large Public Sector body in recruiting for a Band 2 Clerical Officer.

General Management Responsibilities
The post holder will promote and support effective team working, fostering a culture of openness and transparency. The post holder will ensure that they take all concerns raised with them seriously and act in accordance with 'Your right to raise a concern

MAIN RESPONSIBILITIES
 Maintenance of general filing systems
 Operation of computerised information system.
 Recording and distribution of incoming mail/post and dealing with routine correspondence and outgoing mail and distribution to relevant staff.
 Prioritise and organise work effectively.
 Answering telephone calls and responding appropriately.
 Faxing and photocopying duties.
 Type up minutes of meetings etc.
 Liaising within the team, and with other departments, agencies etc.
 Compliance with all relevant legislation relating and Trust policies relating to data protection and confidentiality of information.
 Ordering stationery and ensuring adequate supplies are maintained.
 Performance of all general administrative tasks as appropriate.

Criteria:

5 GCSE's (Grades A-C) including English Language or equivalent or higher educational standard*
OR
2 years administrative / clerical experience

To discuss the above role in more detail please reach out

Duties include but are not limited to:

• Prepares reports, reviews, correspondence including assisting with completing all administrative projects requested of the service.
• Coordinates preparation for internal and external review programs (i.e., internal peer review, Joint Commission, IG).
• Acts as backup for timekeeping entries. Assures accurate recording and maintenance information concerning policies and regulations governing the time and leave system, labor mapping audits.
• Responsible for monitoring clinic grids for utilization and compliance with national and local guidelines.
• Collects, compiles and/or tracks data and statistical information in support of service operations.
• Prepares weekly, monthly, quarterly, and annual reports for the service for internal clinical use and external requirements.
• Responsible for coordinating and disseminating clinical operations space needs to Facilities Management and the Space Committee, including long-term planning for future space needs.
• Prepares and assists in preparing contracts and sharing agreements for the service.
• Serves as representative for the service with various groups, tracking, monitoring, and entering information and reports as needed (such as safety, records management, patient advocate).
• Responsible for managing fund control/ purchase card assigned to the service.

NOTE: This position involves a multi-grade career ladder. The major duties listed above represent the full performance level of GS-9. At the GS-07 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-9.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday 8:00 a.m. - 4:30 p.m.
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer/PD70959-0 and PD70958-0
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $49,025 Per Year (GS 7-9)

• Coordinate with the human resources office regarding personnel actions for the organization.
• Communicate with management and office staff regarding administrative matters concerning the office.
• Coordinate the preparation of the annual inventory for training requirements
• Communicate with management and office staff regarding administrative matters concerning the office.
• Review new circulars and directives affecting administrative procedures to determine required changes and/or actions.

Starting at $59,966 Per Year (GS 9-11)

Major Duties: This is not an all-inclusive list

A ADMINISTRATIVE OFFICER, GS-0341-12, 1. Serves as the performance, process and management control officer of the CFMO, and supervises the Administrative and Information Technology and Administrative Branch. Performs independent and recurring analysis related to the efficiencies of the branch and the remainder of the CFM Office. Processes all special report requests, such as congressional inquiries, agency displays, external data calls, dedication ceremonies, etc., monitoring them through to completion. (45%)

2. Serves as principal personnel manager to the CFM Officer. Recommends and implements decisions regarding manpower that are essential to the direction and operation of the branch. Conducts comprehensive management studies for the assessment and improvement of CFMO manpower requirements. Coordinates and monitors the annual evaluation process for all Federal and State personnel assigned to all work centers in the CFMO. Oversees the awards program, to include criteria for issuance, eligibility, and timely presentation for acts of heroism, meritorious service, and achievement. Supports all administrative requirements of the CFMO and is accountable for local purchases made in support of administrative services. Provides input for the development of the CFMO annual budget submittal and the State's budget (submitted to the Governors office).
(15%)

3. Supervises the evaluation, analysis and implementation of information technology (IT) relative to accomplishment of the work performed and efficiencies in the CFMO. Ensures standardized and integrated systems are implemented. Serves as the clearinghouse for all IT problems within the CFMO and for necessary outside resources. Coordinates data content or logic problems with users to resolve invalid or erroneous output. Plans and programs future IT requirements into the long-range plans of the CFMO in concert with higher headquarters and the State Plan. Provides the necessary resources to implement remote access for the monitoring of the "Smart Building Concept" (includes connectivity and program compatibility). Coordinates with the J-6 for assistance in resolving problems of which the J-6 has primary responsibility. Supervises and prioritizes the automated system needs of the CFMO.
(20%)

4. (Duty Statement for positions that require supervisory duties but does not meet the 25% of time threshold.) Plans and schedules work in a manner that promotes a smooth flow and even distribution. Coordinates plans and schedules with other organization managers and customers as appropriate. Identifies need for changes in priorities and takes action to implement such changes. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules. Assigns work to subordinate employees based on organization priorities and consideration of difficulty and requirements of assignments such that the experience, training, and abilities of staff are effectively utilized to meet organization and customer needs. Balances workload and provides advice, guidance, and direction on a wide range of policy, investigative, inspection/exercise, strategic planning, and administrative issues. Structures assignments to create effective and economical positions. Coordinates with other organization managers and customers as appropriate. Reviews organization mission, functions, and manning. Identifies requirements and initiates requests for additional resources including personnel, overtime, equipment, supplies, training and space to ensure success in meeting goals and objectives. Provides advice to supervisor on significant issues and problems related to work accomplishment. Establishes metrics and utilizes analysis systems to ensure actions are timely and reviewed at critical points. Accepts, amends, or rejects work presented by subordinates. Performs self-assessments and presents detailed and comprehensive reports with any corrective action taken to supervisor. Follows-up to ensure complete and quality resolution of discrepancies. Assesses and revises policies and procedures as needed to find ways to improve quality, timeliness, and efficiency of work. (10%)

5. Coordinates and tracks all suspense dates for the CFMO. Develops and maintains standard operating procedures (SOPs) manuals for all processes within the control of the CFMO. (10%)




Performs other duties as assigned.

Starting at $94,652 Per Year (GS 12)

Key results from the job holder To receive and accurately record onto electronic systems all related data for new and follow up attendances to Walk in Centre. Update and revise information where necessary. Liaise with personnel from appropriate external agency to obtain patient information as and when required, ensuring confidentiality is maintained at all times. Decide based on the patients presentation and information provided and using your initiative, liaise with / summon Triage Nurse where concern exists over the condition of the patient. Effectively deal with all enquiries, via telephone and face to face with regard to patients, staff, internal and external agencies, with the exception of medical advice. Responsible for scanning of patient documentation and complete full audit as appropriate. Booking of appointments as appropriate ensuring all relevant information is input onto electronic systems. All clinic outcomes and procedures are recorded in a timely manner. Forward patients documents / details to appropriate departments for follow up appointments for example, fracture clinics, ENT, ophthalmology and physiotherapy. Ensure all GP discharge letters are forwarded appropriately adhering to Caldicott Guidelines Planning and Organisational Duties To plan and organise own workload whilst assisting colleagues to meet the Departmental needs of the service. To support and evaluate changes to working practice whilst actively seeking ways to improve the service. Maintain an effective filing system within the office area. Maintain staffing levels in reception area by contacting staff to cover shifts in emergencies during out of hours Communications and Key Working Relationships Maintain daily contact with colleagues working within the team to ensure priorities are met and targets achieved Regularly update management team regarding outstanding issues, potential areas of concern and any other associated problem. Use multiple systems in order to process requests and communicate information to job related stakeholders. Use initiative when dealing with general public in order to manage people expectations and overcome barriers. Work effectively as part of the multi-disciplinary team.

• Serves as an Administrative Assistant assigned to an organization with senior executive level executives and numerous of high-ranking civilian officials.
• Serves as the authority officer manager on all correspondence and written material with responsibility of finalizing documentation and reports.
• Reviews documentation and action papers for appropriate coordination and ensures requirements have been met style, composition and grammar are correct.
• Tracks suspense items utilizing an automated tracking system and maintain suspense files and reports.
• Performs calendar management for high-ranking senior executive and other senior level staff members.
• Utilizes an electronic financial management system to prepare travel orders and vouchers.
• Serves as the travel liaison with regards to completing travel orders, vouchers, and other functions of managing the travel program within the organization.
• Performs word processing, receipt/transmit of electronic mail and to set up and maintain a variety of databases in support of various office functions.
• Serves payroll liaison and provides assistance with processing of time and attendance.

Starting at $55,924 Per Year (GS 7-9)

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

• You will be accountable for all aspects of Integrated Product Support (IPS) for the assigned program(s) and can also serve as an Assistant Program Manager for Logistics (APM-L) or an IPT Logistics Lead.
• You will provide logistics oversight and Life Cycle Management for technical issues regarding the twelve IPS elements.
• You will provide leadership, oversight and guidance on all logistics aspects of assigned projects/programs.
• You will provide input to Program Management in support of managing cost, schedule and product support performance.
• You will develop logistics acquisition documentation, provide input to other acquisition documentation, and determine the acceptability of contractor prepared logistics deliverables.
• You will interpret configuration management activities and tools; working with the configuration manager for projects; suggesting alternative revisions and assisting in implementation of new strategies.
• You will provide support in the digital transformation of Integrated Product Support elements and deliverables through the utilization of Digital Engineering principles.
• You will Interface and communicate effectively with vendors, customers, peers, and management in order to complete tasking.

Starting at $107,906 Per Year (NO 5)

• Directs all administrative activities of the Service including budget and financial management, human resource management, strategic planning, program management and evaluation.
• Collaborates closely with other nursing services, clinical services, executive leadership, and support services.
• Plans and directs the administrative and technical aspects of personnel management.
• Serves as a Process Improvement expert and resource to the service and Health Care System to improve operations and facility resource stewardship.
• Applies the process of discovery that involves the diagnosis of a problem or issue, identification and gathering of relevant information, formulation and evaluation of alternative solutions or courses of action, and selection or recommendation of the preferred solution or course of action.
• Serves as the Contracting Officer Representative for the Service
• Conducts and directs special studies and analyses of complex problems in relation to staffing requirements, space, equipment utilization, organizational alignment, and other areas of concern both within the service and Health Care System wide.
• Formulates policies and operating procedures, ensuring compliance with VA regulations, statutes and the standards and requirements of various internal and external review bodies.
• Analyzes and evaluates the effectiveness of existing programs in meeting established program goals and objectives.
• Monitors expenditures and proposes reallocation of funds based on shifting program needs.
• Manages service and equipment related contracts.
• Identifies need for and recommends major equipment acquisition and replacement.
• Maintains a constant surveillance of service compliance with standards of the Joint Commission on Accreditation and Healthcare Organizations and other accrediting and regulatory agencies.
• Ensures compliance with all applicable accrediting organizational standards.
• Develops procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule:
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer/PD02908-O
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $90,310 Per Year (GS 11)

Serves as an Agency travel advisor, responsible for providing guidance in support of preparation for making travel, hotel and other arrangements related to domestic and international business mission related travel by agency staff.

Conducts training for the Agency on travel related processes and procedures and period reviews of Agency processes to ensure accuracy and proper use. Works closely with Agency offices to implement new travel processes and/or initiatives, including working directly with partnering organizations.

Serves as a Contracting Officer Representative responsible for the management of administrative/operational contracts including managing and tracking contract related funds and working with the Acquisition's Office to ensure effectiveness of contract support.

Provides support for the Personnel Security Program and Assistant Information Systems Security Officer, including support with applying Department of State and agency regulations for all personnel security related processes and procedures.

Works closely with the Administrative Officer (AO)/Deputy AO to ensure that the operational needs of the agency are met efficiently, expeditiously, and in accordance with agency and federal policies and procedures.

As appropriate, evaluates, recommends and facilitates implementation of new approaches and alternatives to address current or anticipated implementation issues. Analyzes the workflow of specific administrative programs to determine if processes can be streamlined or made more customer friendly.

Participates in the continual review and evaluation of activities to remove any barriers to achieve streamlined, cost-effective operations. Highlights redundancies and areas for improvement.

Starting at $68,405 Per Year (GS 9-11)

• You will serve as a Contracting Officer Representative (COR) responsible for contract administration, policy compliance, oversight and execution of contractual technical tasking.
• You will coordinate, communicate, integrate, and is accountable for the overall success of the program by ensuring alignment with critical agency priorities and policies.
• You will manage the review and approval of tasking to contractors working with program managers to manage and participate in contractor’s performance reviews.
• You will be responsible for product and service selections, prioritizing, evaluating and monitoring, cost schedule management, risk management, quality management and resource allocations.
• You will be responsible for ensuring the work efforts achieve the outcome specified within the agency's business strategy, including appropriate strategic, life cycle management and capital IT investment plans.
• You will prepare statements of work, acquisition plans, acquisition strategies, requests for proposals, contract data requirement lists, justifications/approvals, and procurement requests.
• You will be responsible for providing project tracking and monitoring for technical projects.
• You will be responsible as a Contracting Officer Representative to perform contract surveillance and contractor performance assessments.
• You will be required to work directly with government, academia and industry to understand contract requirements and potential issues.
• You will require experience managing Navy contracts and systems- Wide Area Workflow (WAWF), Contractor Performance Assessments Reports (CPARS), Enterprise Resource Program (ERP), and Procurement Integrated Enterprise Environment (PIEE) tools.
• You will require advanced knowledge of contract types, terms and conditions, compliance policy, oversight, and execution of contracts.

Starting at $99,200 Per Year (NT 5)

Incumbent typical work assignments may include the following:

• Provides general support to any and all witness, survivor and victim family member transportation and logistical matters.
• Monitors operations at Closed Circuit Television (CCTV) site locations, providing guidance and problem solving to CCTV site administrators.
• Reviews, analyzes, and initiates recommendations on correspondence, instructions and publications relating to the administration of the office.
• Furnishes necessary data or information as requested by researching appropriate subjects such as regulatory material and provides guidance to other clerical employees on records management and vital records administration.

Starting at $82,764 Per Year (GS 11)

Duties include, but are not limited to:

• Performs clerical, administrative, and technical support work for the Pharmacy Service.
• Assists daily with phone calls to/from Veterans, process mail, and prepares letters as required.
• Maintain calendar of appointments, meetings, conference calls and other various scheduled activities for the Chief, Pharmacy Service.
• Collaborate with other timekeepers and leave approving officials to ensure accurate and timely processing of timecards and payroll obligations.
• Communicate effectively with people from diverse cultural, educational, and organizational backgrounds within and outside the medical center.
• Provide technical assistance to Pharmacy Service employees cross trained into aspects of the duties of this position.
• Initiate/follow-up on needed orders as assigned.
• Exhibit a willingness to learn new skills and embrace new ideas that would benefit the organization.
• Demonstrate the skill and ability to handle several projects at the same time while receiving interruptions in workflow and ensuring deadlines and requirements are consistently met.
• Be able to respond pleasantly and with skill, tact, diplomacy, and discretion when interacting on the telephone or face-to-face with individuals from inside or outside the VA and at various levels (e.g., medical center administration, clinical staff, support staff and visitors).
• Be able to work independently with minimal supervision and guidance; able to use own initiative and judgement in establishing work priorities.
• Provide program support in backup role to existing Administrative Officer and Program Specialist, which requires a basic knowledge of pharmaceuticals and their drug class.
• Populate databases as assigned to support data compilation and collections in support of the organization mission.
• Initiate new employee paperwork and track to completion.
• Maintain inventory of office supplies needed for normal operations as well as drug recall notifications to patients. Processes reproduction requests.
• Submit electronic work order requests.
• Reviews reports for accuracy of assigned fees and equipment.
• Submit OI&T tickets and provide technology assistance to employees for issues, new software/hardware/equipment, etc.
• Acts as the chair/co-chair for the Pharmacy Safety Committee. Ensures all requirements form Safety are met throughout the year.
• Ensures all contract employees paperwork is submitted correctly to credentialing, request TMS and computer access, and provides necessary information for PIV cards.
• Submit work order requests for computer access, new equipment, space, furniture, and maintenance.
• Maintain Pharmacy Service email groups in Outlook and VISTA.
• Provides timekeeping support for all units within Pharmacy Service.
• Work with and maintain the confidentiality of various documents.

Work Schedule: Monday - Friday, 0800-1630
Position Description Title/PD#: Administrative Support Assistant/PD70852A
Physical Requirements: The incumbent works in an office setting. Duties require sitting, some walking and light lifting of medical records. Incumbent works extensively in the hospital computer system. Physical demands are limited to normal working, carrying of small batches of documents, papers or pieces of equipment and walking between the workstation and other work locations within the medical center. There are no unusual physical requirements.

Starting at $44,117 Per Year (GS 6)