The Sales & Marketing Executive plays a key role in supporting both the sales and marketing functions. This position involves a variety of administrative tasks, including handling customer inquiries, managing orders and invoices, and ensuring smooth communication between departments. The role also encompasses marketing-related responsibilities, such as managing sampling, promotion activities, managing POs, tracking product availability, and addressing customer feedback.
Location: Senoko
Salary Budget: $3,600 - $4,000
Office hours , 5 days work
Key Responsibilities:
Sales Support:
- Customer Inquiries: Answer and manage customer inquiries via phone, email, or other communication channels, providing accurate and timely information.
- Order Management: Arrange customer orders, ensuring they are processed efficiently and accurately. Oversee customer portals, ensuring that all necessary data and information are up-to-date and accessible.
- Invoicing: Issue and manage invoices, ensuring accuracy and timeliness in billing processes.
- Data Management: Download and sync data from driver handheld devices, verifying this data against physical invoices for accuracy.
- Reporting: Collate and analyze data for month-end reports, providing insights and information to support business decisions.
- Ad-Hoc Duties: Perform other administrative tasks as needed to support the sales and marketing team. Marketing Support:
- Marketing PO and Invoice Management: Manage marketing-related purchase orders and invoices, ensuring timely processing and payment.
- Customer Complaints: Track and manage customer complaints, coordinating with relevant departments to ensure quick and effective resolution.
- Marketing Coordination: Assist with the planning and execution of marketing activities, including promotions, events, and product launches.
Marketing Support:
- Marketing PO and Invoice Management: Manage marketing-related purchase orders and invoices, ensuring timely processing and payment.
- Customer Complaints: Track and manage customer complaints, coordinating with relevant departments to ensure quick and effective resolution.
- Marketing Coordination: Assist with the planning and execution of marketing activities, including promotions, events, and product launches.
- Promo materials and collaterals: Liaise with marketing agencies and distributors for planning and production plan
- Reporting: Track and report on marketing activities and their impact.
Requirements:
- Diploma holder with 3-4 years of experience
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in using office software, including Microsoft Office Suite.
- Experience with Marketing admin is a plus.
- Detail-oriented with a focus on accuracy and efficiency.
- Ability to work independently and as part of a team.
Interested candidates please call/ WhatsApp me at 87152978 or send your resume to victor.gan@swiftsearchglobal.com
Victor Gan (R1550441)
Swift Search Global Pte Ltd (EA 18C9495)