Total 1 job vacancies by Sats Ppg Singapore Pte. Ltd.

Responsibilities:

• Lead the Service, F&B and Cleaning teams to operate the lounge
• Oversee day-to-day operations to deliver high level of service for our guests consistently
• Monitor and ensure quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet company standards
• Handle administration duties include staff roster and duty assignments
• Resolve staff issues, training new staff, and evaluate staff performance
• Contribute ideas and develop innovative programmes to enhance customer satisfaction
• Prepare various business reports and participate in ad-hoc assignments
• Undertake a busy and fast paced role with varied duties
• Review work procedures and operational problems in order to determine ways to improve the services, performance and safety
• Handle and resolve issues or complaints in a professional manner
• Any other duties assigned

Requirements:

• A minimum of 3 years’ relevant experience at supervisory level in hospitality industry
• Strong leadership skills, mature, outgoing & guest oriented, good communication skills
• Proactive, enthusiastic, strong sense of responsibility and positive thinking
• Able to work independently and under pressure
• Shift duty is required