Collaboration drives Nordson’s success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work.
Nordson MEDICAL designs, engineers and manufactures complex devices and components with applications in wound healing, surgical and minimally invasive, fluid management, pulmonology and interventional and structural heart. Our pioneering Advanced Polymers team was the first to manufacture and supply medical balloons to the medical device industry. Nordson MEDICAL works with doctors, start-ups and large medical companies around the world at any point in the product lifecycle, from concept to launch and beyond.
Job Summary
The VP Sales & Marketing is responsible for leading the commercial organization for Nordson Medical Interventional Solutions. This position supervises and manages Regional and Strategic Account sales teams in North America, Europe and Asia, the Customer Service team, as well as Marketing Communications, and eCommerce. The VP Sales & Marketing generates strategic selling plans and develops metrics and systems to provide oversight to ensure business development targets are met. The VP Sales & Marketing coordinates with the growth and strategy and operations teams to ensure the overall initiatives for the business operate together efficiently.
Essential Job Duties and Responsibilities
- Plans and develops commercial strategy for sales of Nordson Medical Interventional Solutions products inclusive of determining correct selling channels, sales force organization, and account/region assignments.
- Plans customer success strategies using the Ascend Strategy framework.
- Utilizes the Nordson Business System, NBS Next, to develop commercial strategies to meet business growth and deliver on overall division objectives.
- Leads the development and execution of account plans for strategic accounts in line with business targets.
- Establishes relationships with key leadership at strategic accounts to deepen business through the development of strategic interactions with account decision makers.
- Manages contracts and supply agreements for key accounts.
- Manages the global customer service team, ensuring best in class service levels; establishes and monitors customer service metrics and implements improvements when required.
- Develops sales targets and expense budgets for the regional and strategic account management teams. Prepares regular and special sales reports.
- Works collaboratively with other business functions to develop forecasts for customers and products on a periodic basis.
- Manages the organization to achieve or exceed sales targets while operating within expense budgets.
- Implements effective systems and metrics to manage sales performance and properly incentivize sales representatives to deliver on business unit revenue goals.
- Delivers a talent strategy that builds winning teams through a focus on empathy, integrity, inclusion, learning, and collaboration.
- Promotes a culture consistent with Nordson values and Foundational Attributes.
- Coaches for development and manages performance and behavior concerns in a timely manner.
- Acts as key part of the business management team, setting goals and objectives, planning and developing strategy.
- Participates in ensuring that the business has the proper strategic selling objectives. Confers with the Growth and Strategy team and participates in developing marketing policy; recommends product and product line revisions and pricing changes.
- Manages marketing communication team to plan and develop advertising, promotion, and publicity activities including web, trade show, and print channels. Coordinates work of team in administering programs.
- Recommends participation in industrial, scientific, and other types of exhibitions on the basis of estimated value to the division.
- Implements and improves efficient process to coordinate and interface with other functional areas of the business to improve efficiency and service levels for our customers; corresponds with customers by mail or telephone, depending on nature of problem.
- Studies and interprets data relating to overall results of the sales operation and takes appropriate action to correct or improve sales performance.
- Manages opportunity pipeline to ensure health required to achieve long term business growth objectives; sets targets for pipeline based on probabilities and win ratios. Reports out regularly on pipeline health and implements corrective actions as necessary.
- Other duties as assigned.
Education and Experience Requirements
- Bachelor's degree in Engineering, Business Administration. MBA a plus.
- 10 years progressive direct sales/account leadership experience in the medical device industry managing a sales budget more than $100 million including past supervisory experience.
- Experience in developing sales channel strategies.
- Experience leading/developing a sales team.
- Experience managing P&L and budget spend.
- Experience in customer/contract negotiations.
Skills and Abilities
- Proficiency in critical technologies (MS Office, CRM technologies, etc.).
- Ability to prioritize, organize and facilitate effective calls and meetings.
- Ability to analyze reports and to make fact-based decisions.
- Ability to adapt in a fast-paced organization.
- Ability and desire for fast paced continuous learning.
- Experience with managing/reading customer metrics/scorecards.
- Highly developed verbal, written, and interpersonal skills.
- Experience with CRM technology.
- Highly developed organizational detail skills.
- Extensive knowledge medical device industry and markets.
- Highly developed problem-solving skills.
- Ability to deal with and influence key senior level decision-makers across customer organizations
Working Conditions and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Travel Required
None
Minimal
Estimated 50%
Nordson Corporation provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status or any other status protected by applicable federal, state, or local law.
All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.
Nordson Corporation provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status or any other status protected by applicable federal, state, or local law. All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.Third party recruiters and agencies should not contact employees of Nordson or its subsidiaries directly. Any resumes sent to a hiring manager or submitted to Nordson employees are considered unsolicited and property of Nordson. Nordson will not pay a placement fee unless the agency or recruiter has a signed contract with Nordson’s Human Resources department in advance of submitting a candidate for consideration. Verbal and written approvals will not be considered a valid contract for service.
