Total 5 administrative clerical job vacancies in deeping st james pe6 8gp

Please refer to the Job Description attached. If you have any questions about this position please do not hesitate to contact us.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

Act as first point of contact for all telephone and reception enquiries, ensuring that messages are forwarded to the appropriate persons and visitors are welcomed to the department. Provide an effective clerical service to support the team, including photocopying, typing, data input, and maintenance of an effective filing and retrieval system. Effective liaison with multi-disciplinary staff/patients/carers/outside agencies, including dealing with appointment/service enquiries. To ensure communication is accurate, sensitive, complex and confidential and accurate information is communicated as and when required. Responsibility, in conjunction with other administrative staff, for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of patient records. Ensure appropriate records are maintained as directed by Line Manager. In line with Trust Policies and Procedures Contribute to the ordering of stationery supplies and associated procedures. Contribute to the producing and sending of appointments and giving appropriate patient information/advice. To register patient referrals for the service on appropriate systems following the service referral pathway. To contribute to the maintenance of waiting lists, ensuring that appropriate appointments are scheduled/allocated to patients as directed, in line with service procedures by your line manager or clinician. To work in a flexible manner when cover is required, to support and maintain service delivery. Contribute to the processing of all incoming and outgoing mail. Participate in the provision of cover and Support and maintain service delivery borough wide Participate in the local induction process for new staff. Participate in serious untoward incident investigations/reviews as required. Support individual's equality, diversity and rights. Participate in patient and public involvement activities. Contribute towards service improvement initiatives to enhance quality of patient care. Please refer to attached Job Description for a full list of duties and responsibilities.

You will have an NVQ3 in Administration or relevant experience, with excellent communication skills to liaise effectively with other Trust staff and patients, in person or on the telephone. Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

KEY DUTIES Act as first point of contact for all telephone and reception enquiries, ensuring that messages are forwarded to the appropriate persons and visitors are welcomed to the department. Provide an effective administrative service to support the team, including photocopying, data inputting and typing. Effective liaison with multi-disciplinary staff/patients/carers/outside agencies, including dealing with appointment/service enquiries. To ensure communication is accurate, sensitive, complex and confidential and accurate information is communicated as and when required. Responsibility, in conjunction with other administrative staff, for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of patient records. Ensure appropriate records are maintained as directed by Line Manager. In line with Trust Policies and Procedures Contribute to the producing and sending of appointments and giving appropriate patient information/advice. To register patient referrals for the service on appropriate systems following the service referral pathway. To contribute to the maintenance of waiting lists, ensuring that appropriate appointments are scheduled / allocated to patients as directed, in line with service procedures by your line manager or clinician. To work in a flexible manner when cover is required, to support and maintain service delivery. Contribute to the processing of all incoming and outgoing mail. Participate in the provision of cover and Support and maintain service delivery borough wide Participate in serious untoward incident investigations/reviews as required. Support individual's equality, diversity and rights. Participate in patient and public involvement activities. Contribute towards service improvement initiatives to enhance quality of patient care. Provide information and support to service users/carers as appropriate. Contribute to the continued improvement and quality of the Administration Support Service. Recognise and respond appropriately to urgent and emergency situations. Report any concern regarding patient care to line manager CLINICAL & PROFESSIONAL RESPONSIBILITIES Information Governance (IG): Employees must ensure they are familiar with and adhere to all Trust IG and IT Systems and Security Policies and Procedures and complete IG training on an annual basis. Code of Conduct: Maintain a consistently high standard of conduct and to provide the highest standard of service in accordance with the Trust Code of Conduct for all employees. Equal Opportunities: Promote the concepts of equality of opportunity and managing diversity Trust wide. Health and Safety: Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, paying due regard to health and safety in the workplace and management of risk to maintain a safe working environment for service users, visitors and employees. Infection Prevention and Control: Employees must be aware of their responsibilities to protect service users, visitors and employees against the risks of acquiring health care associated infections, in accordance with Trust policy. Professional standards and performance review: Maintain consistent high professional standards and act in accordance with the relevant Professional Code of Conduct. Employees are expected to participate in the performance review process. Service/Departmental standards: Support the development of performance standards within the Service/Department to ensure the service is responsive to and meeting the needs of its customers. Safeguarding: The Trust has a responsibility to ensure that all children/young people and adults are adequately safeguarded and protected. As a consequence, all Trust employees are required to adhere to national and local safeguarding policies / procedures and to act upon any concerns in accordance with them ADMINISTRATIVE RESPONSIBILITIES To undertake any other delegated duties as appropriate and commensurate with the post. Contribute to the ordering of stationery supplies and associated procedures. Contribute to the effective and efficient use of resources. To undertake any other delegated duties as appropriate and commensurate with the post. TEACHING & TRAINING RESPONSIBILITIES Provide evidence to support development around the Trust Appraisal system or other competency profiles. Participate in regular supervision, engage in reflective practice and be committed to continued development. Develop own skills and knowledge and contribute to the development of others. FINANCIAL RESPONSIBILITY All Trust staff will comply with financial processes and procedure RESEARCH & AUDIT Participate in appropriate audit, quality assurance programmes and research as directed.