Total 3 job vacancies by Matrioux (M) Sdn Bhd

我們正在尋找一位積極主動且注重細節的現場服務技術人員加入我們的團隊。在此職位中，您將在確保我們的實驗室和診斷設備在客戶現場平穩且有效率地運作方面發揮關鍵作用。

職責

• 進行現場安裝、培訓並遵循全面的測試程序，以驗證設備是否安全且正確地運作。
• 提供專家故障排除和維修支持，協助客戶和現場服務團隊快速有效地解決技術問題。
• 按時執行分配的服務任務和維護，確保客戶滿意度並實現銷售目標。
• 維護服務工具和設施遵守法定機構頒布的法規、許可要求和標準等。
• 產生及時、準確的報告和文檔

要求

• 科學領域的最低文憑/高級文憑 - 應用物理/生物醫學/電子/機械工程或同等學歷。
• 熟悉維修、預防性維護和測試、調試方法和儀器。有實驗室或診斷設備經驗者優先。
• 強大的解決問題的能力和對細節的關注。
• 優秀的溝通和客戶服務能力。
• 能夠獨立工作並在團隊環境中工作。
• 必須擁有自己的汽車。能夠前往整個巴生谷和外站。
• 所需語言：馬來語、英語。

好處

• 有吸引力的薪水以及其他報酬，例如津貼、佣金。
• 基於績效的年度獎金和獎勵。
• 支持性和協作性的工作環境。
• 提供培訓和指導。
• 公司活動和旅行。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 公司旅行
• 有薪培訓和發展

We are looking for a highly motivated & detail-orientated Field Service Technician to join our team. In this role, you'll play a key part in ensuring our lab and diagnostic equipment runs smoothly and efficiently at customer sites.

Responsibilities

• Perform on-site installations, trainings and follow comprehensive testing procedures to verify equipment is operating safely and correctly.
• Provide expert troubleshooting and repair support, assisting both customers and field service teams to resolve technical issues quickly and effectively.
• Conduct assigned service tasks and maintenance on schedule, ensuring customer satisfaction and meeting sales targets.
• Upkeep of service tools & facilities compliance on regulations, licensing requirement and standard issued by the statutory body etc.
• Generate timely & accurate reports and documentation

Requirements

• Minimum Diploma/Advance Diploma within science field – Applied Physics/Biomedical/ Electronic/Mechanical Engineering or equivalent.
• Good knowledge in repair, preventive maintenance & testing, commissioning methodologies and instruments. Experience with laboratory or diagnostic equipment is a plus.
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to work independently and in a team environment.
• Must possess own car. Able to travel throughout Klang-valley and Outstation.
• Required language(s): Bahasa Malaysia, English.

Benefits

• Attractive salary with other remunerations such as allowances, commissions.
• Annual Bonus and incentives based on performance.
• Supportive and collaborative work environment.
• Training & Mentorship provided.
• Company Events and Trips.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Company trips
• Paid training and development

Are you seeking for an opportunity that transcends the typical lab setting, and you're ready to merge your passion for science with a dynamic, people-centric role, we want to invite you on a journey that's as unique as you are!

We're on the lookout for a dynamic Product Specialists to join our esteemed scientific distributor company and be a driving force in connecting biotechnology solutions with our valued clients.

Job Responsibilities

• Understand clients' needs and tailored solutions and recommendations.
• Address client's inquiries, concerns & technical issues promptly & effectively.
• Implement action plans to achieve sales targets & objectives on assigned areas.
• Regularly engage with clients to provide product updates, conduct presentations, demonstrations and supports.
• Maintain records of activities, forecasts and analysis for management review.

Your Distinctive Traits

• Degree or Master's in Biotechnology, Molecular Biology, Biological sciences, or science field.
• Exceptional communication and interpersonal skills with the ability to connect with clients and recognizing their unique needs.
• Minimum 1 year working experiences. Fresh graduates encouraged to apply.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively in a team, with a customer-focused mindset.
• Possess own car and able to travel outstations * INDOOR ROLE AVAILABLE*

What You'll Gain

• Empowering you to expand your influence and network within the biotechnology and life sciences industry through our dynamic platform.
• A compelling base salary paired with an attractive bonus structure.
• Access to career development pathways and training opportunities with industry experts, paving the way for you to emerge as a standout achiever.
• Collaborate with a team of driven, like-minded professionals, united in our shared pursuit of success.

Ready to Redefine Your Role in Biotech?

Send your resume, a cover letter highlighting your passion for biotechnology and your unique blend of skills, to hr@matrioux.com

Join us in transforming the biotech landscape with a career that's both impactful and personally rewarding!

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Regular team activities