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Love, Bonito

Junior IT Executive

Full-time

Manila, Metro Manila

Others

8 months ago

About usLove, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s.....

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role:

We are looking for a IT Executive to maintain, upgrade and manage our software, hardware and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Main Responsibilities:

Provide 1st & 2nd level end user and system support, including service request, incident management, and problem resolution.
Support technical issues related to end-user devices (e.g., desktop/laptop computers, printers, scanners, tablets, and smartphones) and software (e.g., Microsoft Office and emails).
Support retail store POS software and hardware.
Set up accounts and workstations, as well as deploy and configure software and hardware in bulk.
Manage network servers, technology tools, and the setup and deployment of new desktop/laptop computers, including Windows Active Directory administration.
Monitor system performance and maintain them as per requirements, troubleshooting issues and outages.
Ensure security through access controls, backups, and firewalls.
Upgrade systems with new releases and models.
Develop expertise to train staff on new technologies.
Build an internal wiki with technical documentation, manuals, and IT policies.
Effectively manage software and hardware equipment needs across both HQ and store locations.
Develop procedures, guidelines, and checklists for future reference.
Support and maintain physical security systems such as CCTV and door access.
Collaborate with internal teams to enhance problem resolution and reduce knowledge gaps.
Partner closely with HR to ensure a seamless onboarding and exit process from an IT standpoint.
Ensure adherence to the operating budget for Internal Operations Function.

Proven experience as a System Administrator or Network Administrator.
Good knowledge of IT asset management, MDM, Active Directory, Network Security, ERP software, system security, and data backup/recovery.
Experience in scripting with Powershell, Python, or other languages for deployment will be a plus.
Familiarity with diverse operating systems and platforms.
Resourceful problem-solving skills.
Interest in staying current with technology trends.
Excellent communication skills.
Ability to thrive in a fast-paced environment.
Bachelor's degree in Information Technology, Computer Science, or a related field; professional certifications (e.g., Professional Google Workspace Administrator) are a plus.

Quick Apply

Love, Bonito

Senior People & Culture Executive (Recruitment-Focused)

Full-time

Manila, Metro Manila

F&B / Tourism / Hospitality

9 months ago

About UsLove, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s.....

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The role

People are at the heart of everything we do. With our rapid expansion, it is becoming more important than ever that we do it right! As our Senior People & Culture Executive, you will play an integral role in the building, retaining, and growing of our Love, Bonito team in the Philippines. Reporting to our VP of People & Culture based in Singapore, you will work together in creating a passionate and high performing team, in a culture of openness, learning, operational excellence, collaboration, honesty and innovation.

Main responsibilities (including but not limited to)

Talent Acquisition & Employer Branding (50%)

Own the full recruitment cycle for LB across the Philippines
Manage our employer branding by working with HQ P&C, Country Management, as well as relevant internal teams to ensure LB remains top-of-mind as an employer of choice when one thinks female consumer retail in Philippines
Spearhead recruitment efforts across both retail and office staff all levels from junior to senior including intern recruitment
Conduct screening of candidates based on job criteria and required competencies to create a pipeline of high calibre talent profiles for hiring managers
Maintain and constantly ensure a robust recruitment process that is relevant and supports internal teams, while also ensuring that all prospective candidates get the most positive candidate experience no matter the outcome
Leverage recruiting tools to get the job done better and more efficiently
Be innovative with the use of social media and other communication platforms in line with hiring trends to get the best candidates in the quickest way possible
Track and analyse recruitment data such as candidate experience, hiring sources, turnaround time, costs and trends with the use of our applicant tracking system

Sustain positive relationships with industry contacts such as external recruitment agencies and schools

Onboarding (15%)

Manage and facilitate employee onboarding including the conduct of first-day orientation
Run and own the Experiential Onboarding programme by regularly reviewing and implementing improvements so as to remain relevant to the organisation’s growth

HR Operations & Employee Engagement (35%)

Develop and implement local HR strategies and initiatives aligned with the overall business strategy
Provide counsel to employees regarding confidential employment matters, career development, job satisfaction, employee grievance, and discipline issues
Oversee the administration of health and other benefits programs.
Oversee and manage a performance appraisal system that drives high performance
Support current and future business needs through the development, engagement, motivation and preservation of human capital
Manage employee offboarding activities professionally

You should have / be

A Love, Bonito ambassador with a good understanding of our culture
A genuine love for people as you will be sourcing our superstar new teams and looking after our existing people in the team

A fun, energetic and charismatic personality
A performance-driven attitude and a hunger and thirst for results
Excellent communication and people skills
A high degree of professionalism, judgement and discretion
A strong self starter with good initiative and a hands-on attitude to get things done!
A charismatic, trustworthy and relatable team player
Extremely meticulous to a fault! You will be looking after payroll, hence accuracy and experience is key

Qualifications & Experience

3-4 years of relevant recruitment experience in an agency or in-house
Good understanding of compensation and benefits will be a bonus
A diploma in human resource, accounting, business management, psychology, sociology or other relevant fields will be advantageous

Quick Apply

Love, Bonito

Onsite Merchandiser (Remote)

Full-time

Manila, Metro Manila

Others

10 months ago

About usLove, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s.....

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

The Onsite Merchandiser is for one who loves fashion as much as e-commerce. You will play a pivotal role in delivering a seamless onsite experience and show the most relevant assortment to our consumers across digital platforms

You should have / be

An analytical, logical and objective mindset with strong business acumen
A genuine passion and interest in fashion, understands styling and trend in the regions well
Be both performance-driven and process-driven and thirst for constant improvement through iteration
Excellent problem-solving skills and an ability to think quick on the feet and out of the box with solutions that are scalable, sustainable, yet most cost-efficient
A growth mindset and entrepreneurial attitude. Be able to adapt and thrive in a dynamic and ever-shifting environment.
A willingness to go above and beyond and proactively offer suggestions
Strong influence, interpersonal and communication skills

Main responsibilities

Prepare weekly new launches on the website, and manage all key PLPs to ensure relevant assortment receive the right amount of exposure
Plan and support key consumer moments
Analyse and monitor sales performance vs targets, onsite traffic, customer satisfaction and provide insights and recommendations to improve sales, onsite experience and optimise traffic engagement
Define A/B testing and personalisation plans for online customer journeys and e-merchandising aimed at maximising customer engagement, sales and customer satisfaction
Identify opportunities to elevate platform consumer experience and other revenue generating initiatives
Collaborate with cross-functional teams to align on and execute plans onsite, in line with brand and product goals

Minimum 2 years of directly relevant experience in the following functions: digital commerce, merchandising, brand marketing, strategy and digital products & experiences
Strong analytical skills. Ability to interpret data and trends, diagnose problems, and recommend action plans to resolve issues. Experience with data visualisation tools, preferably Tableau and Metabase
Strong presentation skills, and excellent written and verbal communication skills
Comfort working in a fast-paced, matrix organisation, with multiple stakeholders in different teams
Self-directed, with strong influencing skills and able to work in a highly flexible and informally structured environment

Quick Apply

Love, Bonito

Retail Area Manager

Full-time

Metro Manila, National Capital Regi...

Others

10 months ago

About usLove, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s.....

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The role

You will be our evangelist to kick off and develop our retail journey in the Philippines! You are responsible for operational and customer excellence, training and people development, financial profitability of our stores and retail expansion in the Philippines.

You will play a pivotal role in developing a positive culture in our retail team and a cohesive omni experience, working closely with HQ to identify opportunities and establish strategies to increase brand equity, best in class customer experience and store performances in the market. Reporting directly to the Regional Head, you will analyse, interpret and report operational business results to ensure that the overall success of our stores is attained.

You should have/be

A genuine interest in all things female - you genuinely want to be part of a movement to inspire young girls and women in The Philippines to feel empowered and independent
A track record of extreme ownership and delivering tangible results with a proactive, hands-on approach
A team player, a self-starter, decision maker, performance-driven attitude, gap spotter, captain of the ship
You are a strong leader with communication skills and a passion for people to coach, train, mentor a large retail team and to build trusting relationships with customers and external stakeholders
Comprehensive understanding of all the omnichannel levers with the ability to interpret the insights and agility to drive commercial growth
Technical knowledge in all operational aspects of the store, including but not limited to inventory management, sales and cash , roster building, staff training and coaching, stock taking, and recruitment.
Lives and breathes our brand values: People Matter; Go Above & Beyond; Be Bold, Be Creative; Always Keep It Real; We’re Better Together; A Growth Mindset!!

Main responsibilities

People: Team Management & Leadership

Meet company KPIs by leading, coaching, and mentoring stores team to create a strong and positive Love, Bonito team culture inline with our values and mission
Develop a high performing, highly driven, positive and collaborative working environment and champion employee engagement by building internal career development, skills and capabilities
Develop meaningful and relevant Incentives & commissions scheme for retail staff

Processes: Retail SOPs & Operations

Build automated processes to increase productivity and ensure internal audits, procedures and efficiency in all store operations aspects
Analyse all opportunities and recommend ways to optimise customer journey, improve our Retail SOPs: store conditions, layout, displays, merchandising, campaigns, launches, staff services, omnichannel features etc
Support locally new stores opening process (site handover, POS system implementation)

Performances: Sales results

Run and lead weekly performance reviews with the local to deep-dive into issues (must understand the why), develop next steps and ensure that business is on track with targets
Monitor and optimise inventory; ensure tight inventory management and health with distribution channel strategy and processes for clearance
Develop NPS score with a customer centric approach (reviews, collecting omnichannel insights)

Partnership: Cross functional internal collaboration and external strategic relationships

Collaborate closely with HQ departments (Merchandising, Training, Retail Ops, VM) for the new store openings and stores operations
Report to senior management on progress and issues by constantly evaluating performance using key metrics and address issues to improve it
Build external strategic partnerships with 3rd party vendors (Global Contractors, Malls Landlords)

High Level KPIs

Retail Sales/Revenue Growth/Productivity
Customer Service Excellence/NPS
Store Operations/Visual Merchandising Excellence
Store staff retention rate

Qualifications & Experience

7+ years working in a fast-paced high growth consumer/retail company (fashion is a plus)
Extremely customer-centric and genuinely enjoys serving and getting to know customers better
Strong leadership and interpersonal skills, able to motivate and lead the retail team
Analytical, numerate and proficient in Excel and other analytics tools
Minimum of experience in managing a retail team(s) - both front and back of house

Quick Apply

Love, Bonito

Digital Marketing Executive (Remote)

Full-time

Manila, Metro Manila

Sales / Marketing

11 months ago

About UsLove, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direc.....

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

You will be responsible for executing email (eDM) campaigns and launching new communication channels in our key markets, ensuring that our subscribers are engaged as part of the Love, Bonito community. Reporting into the Senior Customer Communications Executive, you will play a key role in communicating with our customers and building a community of empowered women around the world.

You should have / be

A passion for engaging customers meaningfully
A genuine interest in fashion and general female consumer products
A self-starter, resourceful, proactive and hands-on approach. Get it done right, and fast!
Strong project management, multitasking and execution abilities
Strong communication skills to collaborate across teams
Lives and breathes our brand values: People Matter; Go Above & Beyond; Be Bold, Be Creative; Always Keep It Real; We’re Better Together, Growth Mindset!

Main Responsibilities

Under the Integrated Marketing team, drive the global digital marketing communications calendar through all newsletter eDMs for all countries
Improve and optimise eDM metrics and work closely with cross-functional teams to achieve performance
Performance tracking: Report performance of eDMs and share key learnings to be applied to similar markets
Plan and conduct A/B testing to ensure segments, content, frequency, and timing of eDMs are optimised
Collaborate with product team to implement and track performance of new email features
Work with CRM & Loyalty team to build segmentation strategy for newsletter eDMs for campaigns
Support Integrated Marketing team in working with countries and set new rituals to ensure that local campaigns have eDM content corresponding to the country's marketing campaigns
Collaborate with cross-functional teams to ensure all customer marketing marketing touchpoints are aligned, such as website banners, during campaigns
Be the main internal point of contact for contact management, segment management, and email creation on Emarsys
Research competitors and their eDM strategies to find the growth opportunities
Launch weekly and campaign newsletter eDMs for SG MY AU ROW: create segments, build email campaign on Emarsys, schedule emails

At least 3 years of relevant work experience with promotional and behavioural eDMs
Experience working in a fast growing consumer company, with an interest in e-commerce and fashion
Proficient in Excel
Comfortable working with data and data analytics tools
Track record of strong stakeholder engagement and communication finesse
Proactive and ready to jump in hands-on when required

Quick Apply

Love, Bonito

Digital Performance Marketing Executive

Full-time

Manila, Metro Manila

Sales / Marketing

11 months ago

About UsLove, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s.....

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The team

The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customer, the Love, Bonito woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet considerate approach in creating the right experiences, products and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

The role

You will be responsible for contributing to the growth strategy across digital and retail touchpoints for the Singapore and International sites. You will play a pivotal role in the development of Love, Bonito’s brand and reaching new customers in our focus markets by leveraging on growth marketing and SEO. You will play a key role in shaping Love, Bonito throughout this exhilarating expansion phase.

Main responsibilities

Develop a deep understanding of our target audience and the customer journey in order to reach and convert the right audience by leveraging on growth marketing and SEO
Collaborate with other members of the Growth team, Analytics, Brand, Finance and country teams to strategize, plan and execute new customer growth initiatives
Define and implement growth strategies to drive customer acquisition while managing ROI and efficiency constraints
Leverage data and analytics to find new growth & optimization opportunities and identify key drivers for customer acquisition
Translate analytics and insights into actionables. Measure and communicate effectiveness of growth initiatives, and channels performance

Drive customer acquisition and reach the most relevant audience

Drive strategy and execution of all paid advertising channels (Search, Social, Programmatic Display, Affiliate) and be responsible for all performance marketing KPIs across markets; work closely with all of advertising / technology partners (e.g. Google, Facebook etc.) to implement best practice of full digital advertising setup to achieve optimal growth and efficiency
Regular reporting to optimise the performance of campaigns across markets and share insights across all levels, and identify opportunities for growth
Measure, analyse and report performance of paid, affiliate and onsite channels and support management in driving channel mix and budget decisioning
Determine areas of opportunity, design experiments, incrementality tests and present data-driven recommendations for traffic growth and new customer acquisition in an agile manner.
Strategize and plan new initiatives with data and analysis of user behaviour to create segmented campaigns with relevant content, and improve on them with regular testing
Work with cross functional teams to optimise ad creatives and audience targeting to drive better conversions and ROAS
Coordinate and partner with analytics, data engineering and product team to improve marketing automation, attribution model and data tracking
Act as a functional expert and thought leader in cross-functional projects by providing best practices and consultation from a growth marketing and customer acquisition perspective

Main KPIs

New Customer Acquisition
CAC / Marketing Efficiency (e.g. ROAS)
Revenue from growth marketing channel

>1 years of relevant work experience preferably in paid search, social and display
BA/BS degree from top university in business, marketing, communications or other relevant field
Expert knowledge of performance marketing and web & mobile analytics tools
A solid logical and analytical thinker with strong interests in number side of things
Proficient in Excel and data analytics tools
Strong and effective communicator and a reliable team player

You should have / be

A passion for full-funnel growth with superior analytical acumen
A genuine interest in fashion and general female consumer products
An ability to think & work strategically and systematically
A self-starter, resourceful, proactive and hands-on approach. Get it done right, and fast!
Strong project management, multitasking and execution abilities
Strong communication skills to inspire and influence internal stakeholders (HQ or Markets) communication and persuasion skills with both internal and external stakeholders
Lives and breathes our brand values: People Matter; Go Above & Beyond; Be Bold, Be Creative; Always Keep It Real; We’re Better Together!

Quick Apply

Total 6 job vacancies by Love, Bonito

Junior IT Executive

Senior People & Culture Executive (Recruitment-Focused)

Onsite Merchandiser (Remote)

Retail Area Manager

Digital Marketing Executive (Remote)

Digital Performance Marketing Executive