JOB TITLE: Head of Engineering - Colleague Channels Platform
SALARY: £121,023 - £150,000
LOCATION(S): Manchester
HOURS: [Full-time]
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our Manchester office.
About this opportunity…
We have an amazing opportunity within the Colleague Channels Platform, for a transformational Engineering Lead within Manchester Desktop Lab. Our applications are used by tens of thousands of colleagues in Branches, Contact Centres and Head Offices within Lloyds Banking Group.
You'll work alongside the Lab PO in shaping the investment and vision for the Desktop Lab, and as a result centre on setting the strategic direction for the engineering teams to demonstrate thought leadership on contemporary technical delivery, across the entire lifecycle, from idea to realisation of value.
About us…
Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too…
What you'll do…
Collaboration is critical to the success of this role! As the Engineering Lead you'll operate collaboratively with the Lab Product Owner, other labs, technical teams, other platforms as well as other engineering leads within the platform. You'll work hand-in-hand leading the Lab teams:
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Create safe culture for Engineers to create best in class solutions through coaching, mentoring and the adoption of modern engineering practices.
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Optimise, evolve, and deliver an efficient operating model.
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Support shaping of the backlog and prioritising outcomes which are essential to keep the solution / product in good health.
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Create an organisation that is truly data driven and providing the best value propositions to our customers.
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Engineering practices for the adoption of pipelines for continuous delivery.
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You'll handle the successful delivery and maintenance of the core technology agenda within the Lab providing strategic direction and oversight of Data and Systems.
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You'll be responsible for the technology roadmap, management of technical debt and other technical demands.
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You'll be accountable for the technical solutions team that will design, build, or integrate, deploy, and run the system, particularly software, that supports the Data capability and operations with a focus on quality, resilience, low latency, reusability, accessibility by third parties and scalability.
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Modernisation of applications into container/cloud architecture.
What you'll need…
The role will be suited to someone who combines inspirational leadership skills with strong technical experience and comes from an engineering background.
As an inspirational leader, you:
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Create a culture of learning and continuous improvement through a "Fail Fast, Learn Faster" mentality within teams to experiment and test new ways of engineering, to act as a change agent for engineering and team culture, and to cultivate a systems-thinking and user-experience led design approach.
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Able to nurture teams, support them through a culture of openness and trust, and to make teams the best they can be.
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Have a strong passion for and technical understanding of applications and can provide support, knowledge and mentoring to the teams. This includes helping teams to use the best engineering practices, tooling, and methods and to encourage them to contribute towards inner-source activities and attend Meetups.
As an Engineer, you'll…
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Have extensive software engineering background with one or more programming languages.
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Understand the business area to facilitate the best solution design with team members and product owners.
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Are technology agnostic and are willing to adapt approach in pursuit of the optimal solution.
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Understand Systems Thinking and Service Design to mitigate reactive solutions that leads to further technical debt.
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Understand measurement of change and work with teams to provide reassurance and mitigate behavioural change.
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Significant experience with agile development methods & tooling e.g., Scrum, Kanban, Jira & Confluence, and experience of leading & working as part of an agile team as well as understanding the relationship between agile definitions and automated delivery.
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Understand the benefits of BDD & TDD and ensure engineers write upfront tests against team defined stories.
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Are industry aware and understand the importance of new technical approaches to evolve solutions and the experience of the team.
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Have proven understanding of the entire software development lifecycle and experience in end- to- end delivery of software products along with knowledge of modern software development toolsets including DevOps, Continuous Integration, and Continuous Delivery.
Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it is why we especially welcome applications from under-represented groups. We are disability confident. So, if you would like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
* A generous pension contribution of up to 15%
* An annual performance-related bonus
* Share schemes including free shares.
* Benefits you can adapt to your lifestyle, such as discounted shopping.
* 30 days' holiday, with bank holidays on top
* A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you can have a positive impact as you learn, grow, and thrive? Apply today and find out more.
Join our journey.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
