Total 18 job vacancies by Koala

Engadine Grill Pty Ltd, a renowned local dining destination, is celebrated for its hearty menu featuring juicy steaks, gourmet burgers, and beloved classics like Chicken Schnitzels and Parmigianas, all served in an inviting atmosphere with exceptional service. Known for their dedication to quality and community, Engadine Grill has become a go-to spot for memorable meals with family and friends.

If you are a skilled Cook or Chef eager to contribute your culinary expertise to this outstanding establishment, now is the time to express your interest and join their dynamic team.

Scope of the Roles:

- The day-to-day operation of a busy kitchen, including delegating staff, stock rotation and relevant paperwork.
- Prepare and cook foods of all types, either on a regular basis or for special guests or functions.
- Determine production schedules and staff requirements necessary to ensure the timely delivery of services.
- Estimate amounts and costs of required supplies, such as food and ingredients.
- Inspect supplies, equipment, and work areas to ensure conformance to established standards.
- Monitor sanitation practices to ensure that employees follow standards and regulations.
- Analyze recipes to assign prices to menu items based on food, labour, and overhead costs.
- Collaborate with other personnel to plan and develop recipes and menus, considering factors such as seasonal availability of ingredients and the likely number of customers.
- Good knowledge of Occupational Health and Safety (WHS) AND HACCP
- Demonstrate new cooking techniques and equipment to staff.
- Setting up, cleaning, and organising workstations
- Preparing oven, utensils, and grill for shift
- Cooking order according to food health and safety standards
- Assisting other cooks in preparing food or helping other team members when needed
- Sanitising and cleaning workstations and utensils


To be considered for this role, you should:
- Be willing to relocate if you are interstate or in other cities.
- Be available on both days at weekends and be able to work split shifts.
- Certificates III & IV in Commercial Cookery
- Have at least 2 years of work experience as a Cook/Chef.
- Excellent communication skills.

How to join the team
Please submit an online application to join our diverse, compassionate and dedicated team for a rewarding career. Only successful applicants will be contacted.

Candidates must hold Australian or NZ Citizenship or the capacity to work in Australia permanently. A temporary visa holder may only be employed if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.

Our client, CONFETA PTY LTD, is looking to employ an IT administrator (262113 SYSTEMS ADMINISTRATOR) who is an experienced, reliable, and self-motivated person. Confeta is a leading manufacturer and supplier of paper packaging for the bakery and food service industry. This position will be responsible for handling the Software and technical aspects of the business.

The positions will be on a full-time basis with a salary ranging from 70 - 85 K AUD per annum plus superannuation which will be negotiable to the right candidate.

About the Business

For over 70 years Confeta’s name has been synonymous with quality and service. An Australian manufacturer with HACCP accreditation which aims to continue our ethic of sustaining manufacturing in Australia and produce products of the highest quality made from premium local and overseas materials.

At Confeta, a custom print range of products as well as personalised printing of a complete range can be tailored to your requirements from patty pans, folded cups, boxes and more. the business uses the latest machinery for offset or flexographic printing, slitting, die-cutting and sheeting facilities to fulfil your requirements. With the assistance of the product development scheme and the interaction of clients, the entity has been able to bring to the market the best products, always assuring consistent quality, friendly service and uninterrupted supply

IT Administrator:

As an IT Administrator, you will be responsible for managing and maintaining our IT infrastructure, ensuring smooth and secure operations. This includes monitoring networks, upgrading and configuring hardware and software, implementing security protocols, and providing technical support to end-users. Additionally, you will play a crucial role in designing and developing manufacturing software, implementing CRM systems, exploring AI applications, and driving digital marketing initiatives.

Key Responsibilities:

- Hardware and Software Management: Upgrade, install, and configure new hardware and software to meet company objectives.
- Security Implementation: Implement security protocols and procedures to prevent potential threats.
- User Account Management: Create user accounts and perform access control to ensure secure data access.
- System Optimization: Perform diagnostic tests and debugging procedures to optimize computer systems.
- Data Management: Document processes, back up and archive data, and develop data retrieval and recovery procedures.
- Database Systems Testing and Upgrades: Test database systems and upgrades, including debugging, tracking, reproduction, logging, and
resolving all identified problems according to approved quality testing scripts, procedures, and processes
- End-User Support: Design and implement efficient end-user feedback and error reporting systems.
- IT Best Practices: Stay up-to-date with advancements and best practices in IT administration.
- Manufacturing Software: Design and develop software solutions tailored to manufacturing processes to improve efficiency and productivity.
- CRM Implementation: Implement and manage Customer Relationship Management (CRM) systems to enhance customer interactions and business processes.
- AI Integration: Investigate and implement the use of Artificial Intelligence (AI) technologies to improve business operations and decision-making.
- Digital Marketing: Support digital marketing efforts by leveraging technology to enhance online presence, SEO, and marketing analytics.

How to join the team

Please submit an online application to join our diverse, compassionate, and dedicated team for a rewarding career. Only successful applicants will be contacted.
Candidates must hold Australian or NZ Citizenship or the capacity to permanently work in Australia. Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.

Join the team at Li’l Darlin Surry Hills of Koukla Group Pty Ltd, where the energy is as lively as our cocktails! Located just a short walk from Central Station, the vibrant venue is known for its fun atmosphere and stylish charm, making it the go-to spot for after-work drinks, special celebrations, and relaxed dining. As part of our team, you’ll be working in a fast-paced environment where creativity and passion for great food come to life. The team is currently looking for experienced cooks and skilled chefs, offering fantastic opportunities for career progression.

These full-time positions offer an annual salary of AUD 70-80K plus superannuation, with the flexibility to negotiate for the ideal candidate. If you're eager to thrive in a vibrant, fast-paced environment and become part of a supportive, dynamic team, Register your interest!


Scope of the Roles:
- Overseeing daily kitchen operations, including staff delegation, stock rotation, and maintaining accurate records.
- Preparing and cooking a variety of dishes, either regularly or for special functions and events.
- Managing production schedules and staff requirements to ensure timely service delivery.
- Estimating food supply needs, calculating costs for ingredients, and managing orders accordingly.
- Inspecting supplies, equipment, and work areas to ensure adherence to established quality standards.
- Analyzing recipes and advising prices to menu items based on food, labour, and overhead costs.
- Collaborating with other team members to plan and develop recipes and menus, taking into account seasonal ingredient availability and projected customer numbers.
- Demonstrating new cooking techniques and introducing equipment to staff for continual culinary improvement.
- Ensure all workstations are properly set up, thoroughly cleaned, and efficiently organized, preparing utensils, ovens, and grills for optimal readiness at the start of each shift.
- Prepare and cook dishes in strict compliance with food safety and health regulations, ensuring the highest quality and hygiene standards are maintained.
- Assist in onboarding, training, and supervising new team members, providing guidance and fostering a collaborative, efficient work environment.
- Monitoring and enforcing sanitation practices to ensure compliance with health and safety regulations, including Occupational Health and Safety (WHS) and HACCP.


To be considered for this role, you should
- Preferably hold Certificates III & IV in Commercial Cookery from Australia
- A minimum of 2 years experience working as a Cook/Chef in a comparable cuisine
- Demonstrated knowledge of Occupational Health and Safety (WHS) standards and HACCP regulations
- Strong ability to work effectively within a team-oriented environment
- Excellent communication skills enabling efficient interaction with colleagues, management and customers


How to join the team
Please submit an online application to join our diverse, compassionate and dedicated team for a rewarding career. Only successful applicants will be contacted.
Candidates must hold Australian or NZ Citizenship or the capacity to work in Australia permanently. A temporary visa holder may only be employed if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.

Our client, Glenayr Food Investments Pty Ltd, is looking to employ Chefs in multiple positions in Fishmongers Bondi - a vibrant and iconic seafood restaurant located in the heart of Bondi Beach, known for serving fresh, sustainable, and high-quality seafood dishes. With a commitment to culinary excellence, we offer a unique dining experience that blends casual beachside vibes with a focus on fresh, locally sourced ingredients. The team is passionate about delivering exceptional service and creating memorable meals for our guests.

Register your interest to be a part of a dynamic and dedicated team that celebrates the best of Bondi's coastal cuisine.
The positions will be on a full-time basis with a salary ranging from 70-80K AUD per annum plus superannuation, which will be negotiable to the right candidate.


Scope of the role:
- Lead the team to facilitate the smooth operation of the kitchen in accordance with company standards.
- Contribute to the development and execution of compelling, well-received menu concepts.
- Participate in the establishment and upkeep of protocols and guidelines.
- Collaborate with the Head Chef to uphold the consistent delivery of top-tier dishes.
- Estimate and conduct precise monthly inventories of food supplies.
- Aid in the oversight of food expenses and waste management.
- Analyse recipes to assign menu item prices based on food, labour, and overhead costs.
- Supervise and maintain adherence to food safety and occupational health and safety regulations.
- Determine production schedules and staff requirements necessary to ensure the timely delivery of services.
- Collaborate with other Head Chefs to plan and develop recipes and menus, taking into account such factors as the seasonal availability of ingredients and the likely number of customers.
- Supervise cooks and assist Head Chefs in preparing food and helping other team members when needed.
- Inspect supplies, equipment, and work areas to ensure conformance to established standards.
- Monitor sanitation practices to ensure that employees follow standards and regulations.
- Demonstrate new cooking techniques and equipment to staff.


To be considered for this role, you should
- Certificates III & IV in Commercial Cookery from Australia
- Have at least 2 years of work experience as a Chef in a similar cuisine
- Good knowledge of occupational health and safety (WHS) and HACCP.
- Ability to work in a team.
- Excellent communication skills.
- Be willing to relocate if you are interstate or in other cities.


What you will get in return:
- Work with a dedicated and supportive team
- Career progression and development opportunities
- Work in one of the best locations in NSW


How to join the team
Please submit an online application to join our diverse, compassionate and dedicated team for a rewarding career. Only successful applicants will be contacted.
Candidates must hold Australian or NZ Citizenship or the capacity to work in Australia permanently. A temporary visa holder may only be employed if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.

Cove Bar & Grill Pty Ltd is a chic dining destination nestled in Kareela, offering a welcoming atmosphere paired with a modern Australian menu. Renowned for its commitment to fresh, locally sourced ingredients, the restaurant provides a vibrant culinary experience, ideal for both casual gatherings and special occasions. With its inviting ambience and diverse selection of expertly crafted dishes, the venue has become a top choice for discerning food lovers seeking quality and variety.

We are excited to announce the hiring of experienced Cooks and welcome talented individuals to our dynamic team, where your culinary skills and passion for exceptional service can thrive in a fast-paced, energetic environment.

These full-time roles offer a competitive salary ranging from 70K-80K AUD per annum, plus superannuation, with flexibility for the ideal candidate.


Scope of the role:
- Regularly prepare, cook, and season various foods according to the menu.
- Portion and present food as required ensuring the set quality.
- Ensuring proper storage per controlled temperature guidelines.
- Estimate the quantities and costs of supplies needed, such as food and ingredients.
- Inspect supplies, equipment, and work areas to ensure they meet established standards.
- Support senior chefs in planning and developing recipes and menus by providing input and assistance, ensuring adaptability to changing - internal and external factors
- Routine kitchen operations, including stock rotation, and necessary paperwork on a daily basis.
- Set up, clean, and organize workstations efficiently.
- Prepare ovens, utensils, and grills for shifts.
- Cook orders in compliance with food health and safety standards and dietary requirements.
- Maintain a strong understanding of Occupational Health and Safety (WHS) and HACCP protocols.


To be considered for this role, you should:
- Be willing to relocate if you are interstate or in other cities.
- Be available on both days at weekends and be able to work split shifts.
- Certificates III & IV in Commercial Cookery
- Have at least 2 years of work experience as a Cook
- Ability to work in a team.
- Excellent communication skills.


How to join the team
Please submit an online application to join our diverse, compassionate and dedicated team for a rewarding career. Only successful applicants will be contacted.
Candidates must hold Australian or NZ Citizenship or the capacity to work in Australia permanently. A temporary visa holder may only be employed if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

Being a key part of Koala’s sustainability focus, the role at Koala Second Home in Campbelltown is diverse with no two days being the same! We strive to find a second home for all returned products, working hard to prepare products for its next stage of life via our retail operation at a fraction of the price, through donation to one of our many cherished charity partners or through recycling with one of our partners.

What key responsibilities does this role have @ Koala?

• A strong customer service focus- The customer experience is at the centre of everything we do, we aim to knock customers socks off with every interaction
• Creative flair- Implement new ways to attract local customers using various online platforms and social media to drive acquisition
• Safety first- Maintain standards of health and safety, hygiene, housekeeping and security within the Warehouse and Office spaces
• Working with inbound/ return products. Continually focus on improving return product processes that allow for new and improved ways to operate
• Recovering returned products to their best possible state: This will include replacing covers, repackaging, cleaning of product, disassembling products and then reassembling with spare/new parts and identifying ways to fix broken products. The goal is to do whatever we can to increase the lifespan of the product for its next home.
• Champion the sustainability direction for the Koala Second Home ensuring we do whatever is possible to limit any negative effect on the planet. Work towards making sustainability a natural part of our everyday work. 
• Be comfortable working within groups and presenting ideas and feedback to continuously improve the operational processes and customer experience
• Be comfortable working with other departments within the business to take a collaborative approach to deliver outcomes
• Ability to work two weekends per month (Replacement time off for this will be before, after or both sides of the weekend)
• Be comfortable supporting other areas of the business as needed e.g Jumping in lending a hand on a delivery run

Ideal background…

• Prior experience in a retail or customer facing environment with a demonstrated ability to deliver a high level of customer service
• Proficient in use of computers and other devices
• Prior experience in warehousing or furniture assembly
• Proven ability to implement process improvement initiatives through innovative suggestions
• Demonstrated ability to work with minimal supervision and collaboratively within and across teams
• Current drivers licence

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy crew!

• Take a break - generous time off and paid parental leave to help keep your work life balance, balanced.
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam.
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
• Short-term incentive plans ensure you benefit as Koala succeeds!  
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more. All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always curious to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're bloody confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball. Honesty and selflessness drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;) All in all, the Koala Kommunity is a great place to hang out and belong to!
There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.
To read more, check out our careers, LinkedIn, or the great work we do with Work180.

Our client, Glenayr Food Investments Pty Ltd, is looking to employ Chefs in multiple positions in Fishmongers Bondi - a vibrant and iconic seafood restaurant located in the heart of Bondi Beach, known for serving fresh, sustainable, and high-quality seafood dishes. With a commitment to culinary excellence, we offer a unique dining experience that blends casual beachside vibes with a focus on fresh, locally sourced ingredients. The team is passionate about delivering exceptional service and creating memorable meals for our guests.

Register your interest to be a part of a dynamic and dedicated team that celebrates the best of Bondi's coastal cuisine.
The positions will be on a full-time basis with a salary ranging from 70-80K AUD per annum plus superannuation, which will be negotiable to the right candidate.


Scope of the role:
Lead the team to facilitate the smooth operation of the kitchen in accordance with company standards.
Contribute to the development and execution of compelling, well-received menu concepts.
Participate in the establishment and upkeep of protocols and guidelines.
Collaborate with the Head Chef to uphold the consistent delivery of top-tier dishes.
Estimate and conduct precise monthly inventories of food supplies.
Aid in the oversight of food expenses and waste management.
Analyse recipes to assign menu item prices based on food, labour, and overhead costs.
Supervise and maintain adherence to food safety and occupational health and safety regulations.
Determine production schedules and staff requirements necessary to ensure the timely delivery of services.
Collaborate with other Head Chefs to plan and develop recipes and menus, taking into account such factors as the seasonal availability of ingredients and the likely number of customers.
Supervise cooks and assist Head Chefs in preparing food and helping other team members when needed.
Inspect supplies, equipment, and work areas to ensure conformance to established standards.
Monitor sanitation practices to ensure that employees follow standards and regulations.
Demonstrate new cooking techniques and equipment to staff.

To be considered for this role, you should
Certificates III & IV in Commercial Cookery from Australia
Have at least 2 years of work experience as a Chef in a similar cuisine
Good knowledge of occupational health and safety (WHS) and HACCP.
Ability to work in a team.
Excellent communication skills.
Be willing to relocate if you are interstate or in other cities.

What you will get in return:
Work with a dedicated and supportive team
Career progression and development opportunities
Work in one of the best locations in NSW

How to join the team
Please submit an online application to join our diverse, compassionate and dedicated team for a rewarding career. Only successful applicants will be contacted.
Candidates must hold Australian or NZ Citizenship or the capacity to work in Australia permanently. A temporary visa holder may only be employed if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.

Koala’s mission is to provide better furniture by Australia, for the world. Combining customer-centric products, a world-class technology and fulfilment platform, incredible customer service and social good, we are changing the way people buy and enjoy furniture.

Why we have this role @ Koala

This senior position reporting to the Director of Planning offers a dynamic opportunity for an experienced demand planner to play a pivotal role in shaping Koala's demand planning strategy while contributing to the overall success of the organisation. We are looking for an experienced demand planner who is comfortable collaborating across functions to ensure our global demand plans are reflective of the businesses sales and marketing goals.

This is an exciting opportunity to join our planning team during a pivotal period of transformation, as we implement automation into our demand planning framework and drive significant advancements in our processes.

What key responsibilities does this role have @ Koala?

• Take charge of the demand planning function at Koala, focusing on enhancing the accuracy of our bottom-up forecast and demand plan with system support
• Collaborate with internal marketing and growth teams to align the demand plan with Koala’s sales and marketing objectives, ensuring a cohesive approach
• Manage demand related exceptions within our planning platform (significant deviation in sales v forecast, MAPE exceeds threshold, bias swings etc)
• Work closely with internal product and marketing teams on new product introductions and terminations, ensuring demand planning platform is reflective of any expected cannibilisation, halo, replacement or reference product impacts
• Assist with commercial endorsements of new products and ranges, providing transparent views on inventory investment while providing feedback on launch timings and plans from an operational perspective
• Lead promotional planning cycles with broader business units, ensuring operational demand plan is finalised for replenishment within lead times
• Maintain all master data that relates to forecasting within the planning platform
• Provide visibility on excess inventory (actuals v risk) & slow moving lines to be actioned by wider team
• Work with other senior members of the team to reinvent the current Koala ways of reporting in relation to inventory and demand outlooks
• Attend and provide insights across various Koala forums in relation to demand constraints, drivers, risks and levers
• Assist with projects to achieve greater efficiencies within planning and across the supply chain

Ideal background…

• 3 - 5 years experience in demand planning (essential)
• Experience owning demand reporting metrics (Bias, Error, FVA, MAPE, SWAPE, lags etc)
• Previous experience with demand planning tools (Logility, RELEX, Anaplan etc)
• Involvement in previous system/tool implementations is a bonus
• Advanced analytical skills across Microsoft Excel and Google Sheets
• Previous experience within S&OP and/or IBP structures and processes
• Experience in a direct to consumer supply chain is desirable
• Previous exposure to bill of materials / shared componentry - furniture is a plus
• Excellent written & verbal communication skills
• Ability to confidently lead and actively engage in high level discussion & forums
• A team player that can also work independently
• Self-motivated, task-oriented and organised
• Ability to perform in a time sensitive environment
• A passion to keep up to date on current industry trends

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy mob! 

• Flexible working - The freedom and autonomy to do your best work the way that works for you.
• Take a break - Generous time off and parental leave to help keep your work life balance, balanced. 
• Fully stocked kitchen - With an emphasis on healthy, local and organic produce.
• Pet-friendly - The Koala Treehouses are as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - We’ve partnered with RMIT where all of our Koala’s receive a discount, unlimited access to LinkedIn Learning and Koala facilitated resources. 
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding and so much more.

All in all, the Koala Kommunity is a great place to hang out and belong to!

 

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always curious to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're bloody confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and selflessness drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

 

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognise that a diverse workforce is crucial to our success as a business.

https://koala.com/en-au/careers 

 

* Recruiters, sending you love and light, but we got this and won’t be accepting unsolicited CVs.

Our Client, The Vineyard Hotel is looking to employ CHEFS in multiple positions at its busy venue in Vineyard NSW 2765. The positions will be full-time, with a salary ranging from 70-80K AUD per annum plus superannuation, which will be negotiable to the right candidate.

Scope of the role:

- Lead the team to facilitate the smooth operation of the kitchen in accordance with company standards.
- Contribute to the development and execution of compelling, well-received menu concepts.
- Participate in the establishment and upkeep of protocols and guidelines.
- Collaborate with the Head Chef to uphold the consistent delivery of top-tier dishes.
- Estimate and conduct precise monthly inventories of food supplies.
- Aid in the oversight of food expenses and waste management.
- Analyse recipes to assign menu item prices based on food, labour, and overhead costs.
- Supervise and maintain adherence to food safety and occupational health and safety regulations.
- Determine production schedules and staff requirements necessary to ensure the timely delivery of services.
- Collaborate with other Head Chefs to plan and develop recipes and menus, taking into account such factors as the seasonal availability of ingredients and the likely number of customers.
- Supervise cooks and assist Head Chefs in preparing food and helping other team members when needed.
- Inspect supplies, equipment, and work areas to ensure conformance to established standards.
- Monitor sanitation practices to ensure that employees follow standards and regulations.
- Demonstrate new cooking techniques and equipment to staff.


To be considered for this role, you should:

- Certificates III & IV in Commercial Cookery from Australia
- Have at least 2 years of work experience as a Chef in a similar cuisine
- Good knowledge of occupational health and safety (WHS) and HACCP.
- Ability to work in a team.
- Excellent communication skills.
- Be willing to relocate if you are interstate or in other cities.


What you will get in return:

- Work with a dedicated and supportive team
- Career progression and development opportunities
- Work in one of the best locations in NSW


How to join the team
Please submit an online application to join our diverse, compassionate and dedicated team for a rewarding career. Only successful applicants will be contacted.

Candidates must hold Australian or NZ Citizenship or the capacity to work in Australia permanently. A temporary visa holder may only be employed if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.

Why we have this role @ Koala

We are looking for a passionate, collaborative and highly motivated SEM Specialist to join our ever-expanding growth team. In this role, you will live and breathe all things search marketing,, bringing to the team a keen eye for innovation and an innate determination to achieve success across all channels. Data analysis will be an inherent part of your performance playbook and you will approach challenges with curiosity and a problem-solving mindset.

As the SEM Specialist, you will be responsible for managing the campaign output, optimisation and innovation across Google and Bing. You will collaborate closely with the wider growth team to gain insights on customer behavior, and build the foundations of your new user acquisition approach. Using Data, you will define optimal targets and strategies to deliver growth through this key performance channel and execute effective, measurable and incrementality driving tests to drive continued improvements.

If you are passionate about performance marketing, this role offers an exciting opportunity to be an integral part of Koala’s next chapter.

What key responsibilities does this role have @ Koala?

• Ownership of performance from key marketing channels Google & Bing
• Attribution project development to define the role of individual initiatives within each platform
• Developing automated solutions using scripts, and testing of Google Beta & Alpha solutions
• Close collaboration with Google & Bing partners to bring to life first to market projects & tools driving best in class search performance
• Maintaining & defending best practice execution across all campaigns, with a keen eye for detail
• Projecting and forecasting performance based on historical data, cross channel attribution, and testing results
• Managing significant budgets against revenue, profit & new user acquisition targets, seeking growth & efficiency.

• A self-starting, highly motivated approach is essential.
• 4 - 6 years experience across PPC management with e-commerce exposure.
• Previous experience within competitive ecommerce industries is essential
• Experience in working in fast paced team environments, contributing to successful outcomes.
• Strong proficiency in data analysis across Excel or Google suite and google scripts (python, sql experience beneficial but not required)
• Self learner, with extensive experience in testing & learning on the go
• Entrepreneurial mind-set, with a deep understanding of profitability, and customer acquisition tactics.
• A team player with excellent communication and collaboration skills

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

• Hybrid working - We’re mixing it up with the majority of days back in the Alexandria Treehouse (office), but with some flex for your life too as needed! 
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
• Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
• Short term incentive plans ensure you benefit as Koala succeeds!  
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.

All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.

At Koala, our mission is to deliver better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

This newly created senior position reporting to the Director of Planning offers a dynamic opportunity for an experienced demand planner to play a pivotal role in shaping Koala's demand planning strategy while contributing to the overall success of the organisation.

Koala is currently undergoing transformation in the demand planning and replenishment space, recently undertaking the implementation of a demand planning platform driven by machine learning. This role holds significant importance in driving optimal results from this platform, ensuring outputs fit within Koala’s business rules & configurations.

We are looking for an experienced demand planner who is comfortable collaborating across functions to ensure our global demand plans are reflective of the businesses sales and marketing goals.

What key responsibilities does this role have @ Koala?

• Take charge of the demand planning function at Koala, focusing on enhancing the accuracy of our bottom-up machine learning forecast and demand plan
• Collaborate with internal marketing and growth teams to align the demand plan with Koala’s sales and marketing objectives, ensuring a cohesive approach
• Manage demand related exceptions within our planning platform (significant deviation in sales v forecast, MAPE exceeds threshold, bias swings etc)
• Work closely with internal product and marketing teams on new product introductions and terminations, ensuring demand planning platform is reflective of any expected cannbilisation, halo, replacement or reference product impacts
• Assist with commercial endorsements of new products and ranges, providing transparent views on inventory investment while providing feedback on launch timings and plans from an operational perspective
• Lead promotional planning cycles with broader business units, ensuring operational demand plan is finalised for replenishment within lead times
• Maintain all master data that relates to forecasting within the planning platform
• Provide visibility on excess inventory (actuals v risk) & slow moving lines to be actioned by wider team
• Work with other senior members of the team to reinvent the current Koala ways of reporting in relation to inventory and demand outlooks
• Attend and provide insights across various Koala forums in relation to demand constraints, drivers, risks and levers
• Assist with projects to achieve greater efficiencies within planning and across the supply chain

Ideal background…

• 3 - 5 years experience in demand planning (essential)
• Experience owning demand reporting metrics (Bias, Error, FVA, MAPE, SWAPE, lags etc)
• Previous experience with demand planning tools (Logility, RELEX, Anaplan etc)
• Advanced analytical skills across Microsoft Excel and Google Sheets
• Previous experience within S&OP and/or IBP structures and processes
• Experience in a direct to consumer supply chain is desirable
• Excellent written & verbal communication skills
• Ability to confidently lead and actively engage in high level discussion & forums
• A team player that can also work independently
• Self-motivated, task-oriented and organised
• Ability to perform in a time sensitive environment
• A passion to keep up to date on current industry trends

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

• WFB/Hybrid working - We’re mixing it up with a couple of days back in the Alexandria Treehouse (office) and work from bed/home (WFB); we want you to do your best work the way that works for you, including from anywhere on the globe (T&Cs apply)!
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
• Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
• Short and long-term incentive plans ensure you benefit as Koala succeeds!  
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180. 

* Recruiters, sending you love and light, but we got this and won’t be accepting unsolicited CVs.

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

We are seeking a dynamic Legal Counsel to work with the General Counsel and provide legal support to Koala as it leans into its audacious mission and purpose. The role will be diverse and encompass aspects of legal, governance, company secretarial, risk and compliance.

Would suit a 3-5 year commercial lawyer excited to support this innovative disruptor company aiming to do social good. 

You will be involved across the business, leading transformation programs.

What key responsibilities does this role have @ Koala?

• Partnering closely with business teams to provide legal advice and support across a range of areas, including supply chain, consumer law, corporate governance, compliance and marketing. 
• Supporting the development of frameworks and procedures to build and support Koala’s values based culture.
• Identifying legal risk in transactions and advising on appropriate mitigations. 
• Assisting in the development and implementation of strategies to streamline business processes, both internally and externally.
• Supporting the interface between external counsel and the business.
• Assisting the Company Secretary to meet the obligations, duties and responsibilities under the Corporations Act and manage company secretarial documentation.
• Providing legal project management and managing commercial disputes.
• Compiling, preparing and delivering training on legal and compliance issues.
• Playing a key role in designing and bringing new ideas and initiatives to fruition!! 

Ideal background…

• Legal qualification in Australia.
• Min 3 years’ experience in a fast paced in-house legal environment, ideally with an e-commerce background. Candidates from a commercial law firm interested in making the move inhouse will also be considered.
• Great communicator with the ability to get to the heart of a matter quickly. 
• Good commercial and contract drafting skills and experience in negotiating and reviewing agreements.
• Can work both autonomously, in a team environment and across remote settings. 
• An eye for detail and urge to maintain high standards. 
• Driven by solving problems to deliver solutions on time and in pragmatic, (fun and) creative ways.
• Possess a continuous improvement mindset: bring your previous experience to improve things at Koala & for our customers.
• Powerpoint presentations extraordinaire - bring your creatives to the fore.
• Knowledge of G-Suite is also highly desired. 

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

• WFB/Hybrid working - We’re mixing it up with a couple of days back in the Alexandria Treehouse (office) and work from bed/home (WFB); we want you to do your best work the way that works for you, including from anywhere on the globe (T&Cs apply)!
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
• Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
• Short and long-term incentive plans ensure you benefit as Koala succeeds!  
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

 

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.

* Recruiters, sending you love and light, but we got this and won’t be accepting unsolicited CVs.

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

The Digital Producer will be joining a multi-disciplinary team of marketers, designers, engineers and product managers working across a number of projects, product launches and marketing events. The purpose of this role is to assist with the management, maintenance and development of Koala’s websites, ensuring they are up to date, optimised, consistent and relevant, and, more importantly, to attract and build engagement with target audiences in alignment with business objectives, ie. to create the best possible customer experience.

What key responsibilities does this role have @ Koala?

• Help manage the content across all Koala websites, with a centered focus on the Australian market.
• Work with UX, engineers, marketing and data teams to analyse and optimise user flows and pages with a view to improving overall engagement and conversion.
• Customer focused - you are a champion of customer experience.
• Adhering to appropriate Agile methodologies, provide project and ongoing business-as-usual (BAU) support and acting as the digital product owner for BAU activities.
• Contribute to both strategic and BAU digital initiatives including product launches, product changes, sale campaigns, content creation and deployment, monitoring delivery and troubleshooting.
• Work with the Digital team to identify site improvements and proactively implement or recommend them.
• Work with development teams to continually optimise digital platforms for producers.

Ideal background…

• Knowledge and understanding of digital design fundamentals including user experience design and user-centred design.
• Ability to work across a number of projects with multiple time-frames, highly organised and able to manage and communicate with all relevant stakeholders.
• CMS experience in a marketing/ecommerce-led organisation (ideally Contentful, but any other CMS experience is also absolutely fine).
• Knowledge of CRO optimisation tools is highly desired, with skills in VWO, Mixpanel, Ninetailed, Contentsquare etc.
• Knowledge of project management tools is preferred (ideally Jira and Confluence) along with JIRA, Confluence, Google Suite etc.
• A good knowledge of HTML and CSS is preferred, but a basic understanding is also okay.
• Knowledge of Commercetools & Channel Advisor platforms is also desirable
• Experience in understanding marketing, product and technical briefs and delivering to those timelines.
• Passionate about digital trends and innovation.
• Excellent written communications skills and attention to detail.
• Experience working with multiple stakeholders, multiple deadlines and managing multiple websites, in a fast paced, global environment.

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

• WFB/Hybrid working - We’re mixing it up with a couple of days back in the Alexandria Treehouse (office) and work from bed/home (WFB); we want you to do your best work the way that works for you, including from anywhere on the globe (T&Cs apply)!
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
• Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
• Short and long-term incentive plans ensure you benefit as Koala succeeds!  
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

 

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

We are looking for a Financial Accountant who will be responsible for all financial inventory controls and processes at Koala. From reviewing the item receipts and billing, through to cost of sales recognition and stock on hand verification, this role is a critical link between Supply Chain and Finance to ensure that our financial systems can report accurate and timely data to the business for decision making.

Koala is looking for someone who is a challenger, to look at our existing processes globally and introduce best practice systems, automation and efficiencies.

What key responsibilities does this role have @ Koala?

• Oversee inventory financial management in accordance with company guidelines
• Develop and implement improvements to existing operational procedures in order to maximise efficiency and accuracy of inventory on hand and cost of goods sold
• Ownership of cost of goods recognition in line with company accounting policy
• Perform critical inventory tasks to ensure the correct amount and value of items are recorded in stock accurately in the general ledger
• Maintain updated and accurate records of inventory, including transfers and cycle counts
• Review documentation and monitor product codes to search for discrepancies; troubleshoot quantity discrepancies between stock and records
• Track rates of accuracy, purchase and return as well as defective items to inform supply chain and quality control
• Generate financial inventory reports including product profitability; review reports monthly with relevant stakeholders 
• Prepare intercompany invoicing for Global Koala Group 
• Nurture positive relationships with suppliers and provide a highly accountable level of customer service to all stakeholders 
• Month end reporting
• Reconciliation of balance sheet accounts regularly
• Provide insights to the wider finance team and business

Ideal background…

• Previous cost accounting or inventory experience in a manufacturing or retail industry
• Ability to effectively communicate with non-finance staff, including supply chain, logistics and warehouse
• Excellent interpersonal and communication skills, both written and verbal
• Strong attention to detail
• Self-motivated and forward thinking
• Ability to work in a fast-paced environment with multiple stakeholders
• Excellent working knowledge of computer software including Excel/GSheet and other production / costing software and ERP systems (Netsuite experience a bonus)
• Relevant Accounting/Business or Finance degree
• Currently studying for or completed CPA or CA is desirable

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

• WFB/Hybrid working - We’re mixing it up with a couple of days back in the Alexandria Treehouse (office) and work from bed/home (WFB); we want you to do your best work the way that works for you, including from anywhere on the globe (T&Cs apply)!
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
• Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
• Short and long-term incentive plans ensure you benefit as Koala succeeds!  
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.
To read more, check out our careers, LinkedIn, or the great work we do with Work180.

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

As our CRM Marketing Manager, you'll be the driving force behind our direct marketing channels, crucial to Koala's growth and customer connection. This role is a unique blend of strategy and execution, perfect for someone who thrives in a dynamic, fast-paced environment and is eager to make a substantial impact in the eCommerce landscape.

What key responsibilities does this role have @ Koala?

• CRM strategy: Develop and implement innovative CRM strategies, focusing on email, SMS, and referral programs to drive business growth and customer loyalty.
• Hands-on execution: Directly manage and optimise email and SMS automations and campaigns, aligning them with marketing plans, customer behaviors and preferences.
• Collaborative spirit: Work closely with digital production, data & analytics, customer service, and brand marketing teams to create seamless digital customer experiences.
• Creative problem-solving: Use your analytical skills to continuously refine our CRM approach, ensuring maximum engagement and revenue generation.
• Data-driven decision making: Regularly analyse customer funnels and campaign performance, leveraging data to drive strategic decisions.

Ideal background…

If you're passionate about creating meaningful customer experiences and eager to play a key role in a forward-thinking company, we'd love to hear from you. Together, let's redefine the future of furniture shopping and make a lasting impact on the planet.

• Creative problem-solver with a strong analytical mindset, capable of identifying and proactively addressing challenges.
• Experienced in CRM: 2-4 years in CRM. Adept at directing CRM strategy, while also being a hands-on, hard-working individual who thrives in a fast-paced environment. Experience with Klaviyo is a plus, but not mandatory.
• Results-oriented: Proven track record of using CRM strategies to significantly boost revenue and customer engagement.
• Ecommerce savvy: Deep understanding of DTC eCommerce, particularly in customer behaviour and purchase patterns.
• Storyteller at heart: Ability to weave brand narratives into campaigns, enhancing customer connection and retention.

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

• WFB/Hybrid working - We’re mixing it up with a couple of days back in the Alexandria Treehouse (office) and work from bed/home (WFB); we want you to do your best work the way that works for you, including from anywhere on the globe (T&Cs apply)!
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
• Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
• Short and long-term incentive plans ensure you benefit as Koala succeeds!  
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

 

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.

 

* Recruiters, sending you love and light, but we got this and won’t be accepting unsolicited CVs.