Total 26 job vacancies by IFS

The Strategic Account Manager will manage relationships with key corporate customers, drive strategic partnerships, and enhance customer engagement to support IFS’s objectives. This role involves identifying growth opportunities, expanding wallet share, and promoting cross-selling of financial products to meet revenue targets.

Key Responsibilities:

1. Develop and execute engagement strategies to deepen relationships and maximize revenue from strategic accounts.
2. Identify new opportunities for Supply Chain Financing, Factoring, and cross-selling of other relevant financial products.
3. Initiate partnerships that enhance revenue through innovative solutions and collaborations.
4. Conduct regular visits and reviews for strategic accounts, ensuring high levels of satisfaction for identified strategic accounts.
5. Serve as the primary contact for inquiries, issue resolution, and customer satisfaction.

Key Performance Indicators (KPIs):

• Increase SCF and factoring revenue from strategic customers.
• Drive referrals and partnerships to boost cross-sell revenue.
• Maintain high engagement and achieve strong customer satisfaction scores.

Qualifications:

• Bachelor’s degree in Business, Finance, or related field.
• Proven experience in Corporate or SME banking, or similar roles in financial services.
• Knowledge of supply chain finance and factoring is advantageous.
• Strong communication, negotiation, and relationship-building skills.

Competencies:

• Proactive in managing accounts and identifying opportunities.
• Customer-focused, ensuring satisfaction of strategic accounts.
• Data-driven approach to strategy and performance improvement.

Role Overview: We are looking for a motivated intern to join our dynamic team. This role involves working on projects that integrate OCR, RPA, and Generative AI technologies. The intern will assist in developing, testing, and deploying automated solutions to improve business processes. Upon joining us, your initial task will be to study and obtain a basic understanding of relevant business processes. Subsequently, you will then be assigned to the various relevant projects that require your expertise.

Key Responsibilities:

• Assist in the development and implementation of OCR solutions to extract data from various documents.
• Work on RPA projects to automate repetitive tasks and enhance workflow efficiencies.
• Support the development and fine-tuning of Generative AI models for specific use cases.
• Collaborate with cross-functional teams to understand project requirements and deliver solutions.
• Conduct testing and troubleshooting of automated processes to ensure quality and efficiency.
• Document processes, solutions, and project progress.

Qualifications:

• Currently pursuing a degree in Computer Science, Information Technology, Engineering, or a related field.
• Basic understanding of OCR, RPA, and Generative AI concepts.
• Experience or coursework in programming languages such as Python, SQL.
• Familiarity with RPA tools (e.g., UiPath, Blue Prism, Automation Anywhere) is a plus.
• Proficiency in programming and scripting languages.
• Understanding of machine learning and AI fundamentals is a plus.
• Ability to work with structured and unstructured data.
• Strong analytical and problem-solving skills.
• Good communication and teamwork abilities.
• Able to fully commit for 6 months.

We are seeking a passionate and creative Digital Marketing Intern to join our team. Reporting to the head of Product, this internship requires expertise in managing SEO, SEM, PPC, and digital advertising across various social media platforms, as well as website management and performance tracking.

Key Responsibilities:

· Assist in creating content for social media platforms (Facebook, Instagram, LinkedIn, TikTok)

· Design simple graphics and visuals using tools like Canva, Adobe Illustrator

· Schedule and publish content on various social media channels.

· Monitor social media accounts for engagement, respond to comments and messages.

· Help update website content to ensure SEO best practices are followed.

· Assist in optimizing landing pages for improved user experience and conversions.

Requirements:

· Pursuing a degree in Marketing, Business or any related discipline

· Strong understanding of PPC, SEM, and SEO strategies.

· Proficiency in Google Analytics, Google Tag Manager, and basic design tools like Canva.

· Data-driven mindset with the ability to analyze campaign performance.

· Strong project management skills and ability to work independently.

We are looking for a creative and enthusiastic Digital Marketing Intern with strong graphic design skills to join our dynamic marketing team. This role is ideal for someone who is passionate about both marketing and design, and who wants to gain hands-on experience in a fast-paced business environment. You’ll support our digital marketing efforts by creating engaging visual content for social media, websites, email campaigns, and more.

Key Responsibilities:

• Assist in the creation and design of social media graphics, web banners, and email marketing visuals.
• Handle, and post content on social media accounts across various platforms (Facebook, Instagram, LinkedIn, etc.).
• Collaborate with the marketing team to conceptualize and execute creative campaigns.
• Design marketing collateral such as brochures, and advertisements.
• Support the team with editing short promotional videos for social media or digital platforms.
• Optimize visual content for various digital channels, including website, email, and social media.
• Ensure all designs align with the company’s branding guidelines and visual identity.
• Help monitor digital marketing performance and suggest design improvements.
• Perform basic keyword research and assist with content creation where necessary.
• Stay updated on design and marketing trends to enhance content effectiveness.

Requirements:

• Currently pursuing a degree in Graphic Design, Marketing, or a related field.
• Proficiency in design tools such as Adobe Photoshop, Illustrator, InDesign, and Canva.
• Basic knowledge of animation video editing software such as Adobe After Effects.
• A strong eye for aesthetics, layout, and attention to detail.
• Passion for digital marketing and social media trends.
• Basic understanding of SEO and marketing concepts.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• A portfolio showcasing relevant design work (social media posts, web banners, etc.) is highly desirable.

Responsibilities:

• Gathering data, conducting competitor analysis, and identifying trends and insights to support marketing strategies
• Monitor and track marketing campaign results and provide recommendations for improvement
• Assist in coordination of marketing events, including trade shows, conferences, and workshop
• Stay updated on industry news, market best practices and emerging trends to contribute fresh ideas and insights
• Analyze product performance metrics to track key performance indicators and identify areas for improvement.
• Prepare regular reports and presentations summarizing sales and product performance and propose recommendations for optimization.

Requirements:

• Must be able to commit for 6 months
• Pursuing a Diploma or University degree in either Banking & Finance, Business or any related discipline
• Proficient in data analysis tools such as Excel, SQL, etc
• Excellent written and verbal communication skills
• Positive attitude and willingness to learn
• Prior product management internship or co-curricular experience is preferred

Presales Manager is a player/coach role. It specialises in new sales and customer development and has an important role in the sales phase to create business opportunities from a solution-oriented perspective and show the customers how IFS products will fulfil their functional needs and requirement and deliver the value expected from the investment. They are accountable for the preparation of presentations and demonstrations and should work to build trusting relationships within both IFS and the clients with whom they engage.

The Presales Manager sits on the Market Unit Leadership team and drives presales activity in the market unit, ensuring a smooth distribution of workload and prioritisation across the team.

· Provide presales design support for both new and existing requiring IFS Services and Solutions. Maintain end-to-end solution integrity across the products sold to customer.

· Ability to interface with customers as required in support of sales closure.

· Expected to act in a coaching role and provide support to less experiences team members and partners.

· Ensure the successful delivery of Proof of Concepts is tied to the customers’ success criteria and business initiatives

· Maintain a high degree of knowledge of specific IFS products and services including roadmaps and occasional liaison with Product Management.

· Commit to self-learning and regular product training.

· Working with the sales organization to address technical needs for the customers

· Use the knowledge and/or the understanding of the major customers’ requirement to provide and/or propose commercially and viable product/solution improvement feedbacks

Qualifications

This role is open to individuals progressing internally at IFS with a positive work history and aptitude to take on a player coach position

Presales Manager is a player/coach role.  It specialises in new sales and customer development and has an important role in the sales phase to create business opportunities from a solution-oriented perspective and show the customers how IFS products will fulfil their functional needs and requirement and deliver the value expected from the investment. They are accountable for the preparation of presentations and demonstrations and should work to build trusting relationships within both IFS and the clients with whom they engage.

The Presales Manager sits on the Market Unit Leadership team and drives presales activity in the market unit, ensuring a smooth distribution of workload and prioritisation across the team.

·         Provide presales design support for both new and existing requiring IFS Services and Solutions. Maintain end-to-end solution integrity across the products sold to customer.

·         Ability to interface with customers as required in support of sales closure.

·         Expected to act in a coaching role and provide support to less experiences team members and partners.

·         Ensure the successful delivery of Proof of Concepts is tied to the customers’ success criteria and business initiatives

·         Maintain a high degree of knowledge of specific IFS products and services including roadmaps and occasional liaison with Product Management.

·         Commit to self-learning and regular product training.

·         Working with the sales organization to address technical needs for the customers

·         Use the knowledge and/or the understanding of the major customers’ requirement to provide and/or propose commercially and viable product/solution improvement feedbacks

Group Assistant Accountant

Responsibilities:

This position reports to the Group CFO and is responsible for:

• Preparation of monthly and year-end consolidation, group half-yearly SGX results announcement, group forecasts, budgets and year-end statutory accounts for the Group.
• Perform analytical review of subsidiary companies’ monthly financials.
• End-to-end preparation of the annual report.
• Liaise with auditors on all audit matters.
• Assist with internal reporting to the Board and external stakeholders such as corporate banks and shareholders.
• Part of a team responsible for establishing, reviewing and updating group accounting policies and procedures in line with changes in business requirements and relevant financial reporting standards.

Requirements:

• At least 3 years in accounting and finance-related roles.
• Consolidation experience preferred.
• Independent, accurate, analytical.
• Able to manage working relationships across departments.

Interested candidates, please apply directly at: IFS Director - Delivery, ASEAN | SmartRecruiters

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Director - Delivery is responsible for driving service revenues, with a strong emphasis on lifetime and recurring revenue as defined in our Global Customer Services portfolio. Directing a team of Project & Program Managers, and Customer & Partner Success Managers.

This will be achieved by developing a loyal and satisfied customer base, building sustainable and growing revenues, championing our ‘Partner First’ strategy, accelerating our strategic intent and ensuring we provide excellent employee experiences by:

• Management and delivery of a comprehensive P&L against the annual budget and monthly forecasts.
• Delivering the transition to a primarily recurring revenue service model within the respective Region while protecting the integrity of IFS and the Global Customer Services (GCS) organization.
• Advocating global consistency: standard tools, methodologies, processes, and service offerings.
• Working in partnership with matrix functions globally.
• Champion the IFS and Global Customer Services strategy, encouraging the teams’ development and contribution to the same.
• Driving quality and integrity in the performance of the Market Unit GCS team, maximizing recurring, predictable and profitable business for IFS.
• Strengthening our position to scale through trusted relationships with local, regional and global partners.
• Establish strategic relationships across the matrix organization to make certain we deliver incremental value for our customers.

Duties and Accountabilities

The primary objective of the Director - Delivery is to ensure that performance metrics are met while protecting the integrity of our Global Customer Services organization. This means establishing a professional practice that drives quality through predictable outcomes and results for Customers and IFS.

• In collaboration with the Market Unit Sales team and the GCS Services Sales Support team, develop the go-to-market and demand generation strategy and approach for Professional Services, Premium Engagements and Maintenance; jointly pursue and close sales opportunities with a focus on the services components.
• Make certain that we craft services contracts that we can fulfill by offering standard services and solutions, through which we can deliver the agreed outcome.
• Drive standardization and industrialization of the Services delivery model through the enforcement of global service agreements, templates, tools, and other as
• Ensure we are achieving high services coverage (attach rate of Maintenance, Premium Engagements, Professional Services) in our pursuit to make every customer an advocate.
• Provide effective leadership to the Market Unit Customer Services team, driving performance, engagement and personal ownership of development and career satisfaction.
• Operate with a high level of transparency and accuracy.
• Serve as the point of escalation regarding any and all Customer service interactions within the Market Unit, taking ownership of the Customer experience and potential impact for the business.

Qualifications

To be successful you will:

Be a result-orientated individual with a history of high-performance management and building sustainable profitability.
Have previously developed (hiring, coaching and performance managing) and built successful teams.
Be confident in making strategic decisions and prioritizing evolving business needs.
Be comfortable with C-Level communication (both internal and external)
Drive discipline, quality and consistency of performance and process throughout the organization.
Operate in a fast-paced, evolving, geographically dispersed, matrix environment and in culturally diverse teams.
Be proactive by nature.
Remain up to date with all aspects of the GCS services portfolio and broader IFS strategy.
Be able to successfully position and build the culture and expectation around the team doing the same.

Additional Information

In addition, you will:

• Have a progressive career in Management and Customer facing roles in managing one or multiple areas within Professional Services and Consulting Delivery, Customer Success and/or Customer Support business functions.
• Have previously managed a Business Unit P&L with annual revenue over US$ 15M.
• Demonstratable commercial awareness and proof of sustained success.
• Proficiency in English and relevant local language.
• Strong verbal and written communication and strategic planning skills.
• Working across multiple functions and geographical locations in a deadline- and outcome-driven environment.
• Flexible for travel.
  

We are seeking a motivated Product Management Intern to join our Product Team in IFS Capital Singapore and the candidate will report to the Head of Product. This internship is an excellent opportunity for individuals who are looking to gain practical skills into the dynamic field of product management.

Responsibilities:

• Gathering data, conducting competitor analysis, and identifying trends and insights to support marketing strategies.
• Monitor and track marketing campaign results and provide recommendations for improvement.
• Assist in coordination of marketing events, including trade shows, conferences, and workshop.
• Stay updated on industry news, market best practices and emerging trends to contribute fresh ideas and insights.
• Analyze product performance metrics to track key performance indicators and identify areas for improvement.
• Prepare regular reports and presentations summarizing sales and product performance and propose recommendations for optimization.

Requirements:

• Must be able to commit for 6 months
• Pursuing a Diploma or University degree in either Banking & Finance, Business or any related discipline
• Proficient in data analysis tools such as Excel, SQL, etc
• Excellent written and verbal communication skills
• Positive attitude and willingness to learn
• Prior product management internship or co-curricular experience is preferred

Company Overview:

IFS Capital Limited (IFS) is a regional provider of commercial financing services such as Accounts Receivable Purchase (Domestic and/or Export), property financing, term loans, working capital loans and government-assisted schemes to business enterprises. The Group also manages a diversified business portfolio from Asset Management to Insurance and FinTech. IFS was incorporated in Singapore in 1987 and has been listed on the Mainboard of the Singapore Exchange (SGX) since July 1993.

Role Overview:

As a Customer Excellence Specialist, you will play a pivotal role within our Customer Management Team, contributing to the enhancement of our customer-centric strategies. You will be at the forefront of ensuring a seamless and efficient customer experience, focusing on Customer Limit Requests, Credit Insurance, FCI and Operational Receivables Management. Your expertise will be crucial in shaping and optimizing our approach to customer assessment, risk management, and relationship building. If you are a strategic thinker with a passion for optimizing customer management processes and have a keen eye for risk management, we invite you to apply for this dynamic role!

Responsibilities:

• Assess and review credit limits for customers/factors, or apply limits from trade credit insurer/import factors, in a timely manner.
• Issue notification letters and update records in the system.
• Perform debt verification and overdue management to control risk and support funding.
• Cultivate and deepen relationships with customers for lead generation strategies.
• Handle periodic reporting and all matters related to credit insurance, such as payments for limit application fees and premiums.
• Streamline processes and be involved in system enhancements.

Requirements:

• Bachelor’s degree in Finance, Business, Accountancy or a relevant discipline.
• Proven experience in credit assessment and credit control management.
• Strong organizational and analytical skills, with a strong focus on risk-control.
• Excellent communication, interpersonal and cross-functional collaboration abilities.
• Meticulous, self-motivated, resourceful and adaptable.
• Experience and knowledge in Trade Credit Insurance and FCI’s GRIF rules are advantageous.

If you meet the above requirements, you are invited to submit your resume by

clicking the "Apply Now" button below. We regret that only shortlisted candidates will be notified.

RESPONSIBILITIES:

• Provide Salesforce administrator support, focusing on the Lighting version.
• Act as a liaison between the business units and the application support team, collaborating closely with technical architects.
• Collaborate with the application support team and vendors to deliver timely support to users, addressing issues, queries and enhancements across the multiple countries.
• Engage with users and application support team to gather and analyse requirements, proposing solutions that align with business processes and meet functional needs.
• Ensure standardization across countries while continuously identifying ways to enhance system capabilities and functionalities.
• Lead automation and digitalization projects, working alongside users, the application support team, and vendors.
• Validate functionality with developers and facilitate user acceptance testing.
• Coordinates releases and provide post Go-Live support, including preparing training documentation and conducting training sessions.
• Stay informed about periodic application releases, advising both the application support team and business stakeholders on relevant enhancements and features.

REQUIREMENTS:

• Diploma or Bachelor's degree in Computer Science, Information Systems or a related field.
• 3-5 years of experience as a Business Analyst, preferably within the financial services industry.
• Previous experience as a Salesforce system administration is highly advantageous.
• Familiarity with project lifecycle methodologies.
• Demonstrated willingness to learn and adapt to new features and updates within Salesforce.
• Exceptional interpersonal skills with ability to effectively manage stakeholders.
• Strong analytical and problem-solving skills.
• Self-driven with positive attitude and a collaborative approach to teamwork.
• Ability to work independently with minimal supervision.
• Excellent time management skills, capable of efficiently prioritizing tasks to meet deadlines.
• Clear and concise written and verbal communication skills.

Role Overview:

We are looking for a motivated intern to join our dynamic team. This role involves working on projects that integrate OCR, RPA, and Generative AI technologies. The intern will assist in developing, testing, and deploying automated solutions to improve business processes. Upon joining us, your initial task will be to study and obtain a basic understanding of relevant business processes. Subsequently, you will then be assigned to the various relevant projects that require your expertise.

Key Responsibilities:

• Assist in the development and implementation of OCR solutions to extract data from various documents.
• Work on RPA projects to automate repetitive tasks and enhance workflow efficiencies.
• Support the development and fine-tuning of Generative AI models for specific use cases.
• Collaborate with cross-functional teams to understand project requirements and deliver solutions.
• Conduct testing and troubleshooting of automated processes to ensure quality and efficiency.
• Document processes, solutions, and project progress.

The Director - Delivery is responsible for driving service revenues, with a strong emphasis on lifetime and recurring revenue as defined in our Global Customer Services portfolio. Directing a team of Project & Program Managers, and Customer & Partner Success Managers.

This will be achieved by developing a loyal and satisfied customer base, building sustainable and growing revenues, championing our ‘Partner First’ strategy, accelerating our strategic intent and ensuring we provide excellent employee experiences by:

• Management and delivery of a comprehensive P&L against the annual budget and monthly forecasts.
• Delivering the transition to a primarily recurring revenue service model within the respective Region while protecting the integrity of IFS and the Global Customer Services (GCS) organization.
• Advocating global consistency: standard tools, methodologies, processes, and service offerings.
• Working in partnership with matrix functions globally.
• Champion the IFS and Global Customer Services strategy, encouraging the teams’ development and contribution to the same.
• Driving quality and integrity in the performance of the Market Unit GCS team, maximizing recurring, predictable and profitable business for IFS.
• Strengthening our position to scale through trusted relationships with local, regional and global partners.
• Establish strategic relationships across the matrix organization to make certain we deliver incremental value for our customers.

Duties and Accountabilities

The primary objective of the Director - Delivery is to ensure that performance metrics are met while protecting the integrity of our Global Customer Services organization. This means establishing a professional practice that drives quality through predictable outcomes and results for Customers and IFS.

• In collaboration with the Market Unit Sales team and the GCS Services Sales Support team, develop the go-to-market and demand generation strategy and approach for Professional Services, Premium Engagements and Maintenance; jointly pursue and close sales opportunities with a focus on the services components.
• Make certain that we craft services contracts that we can fulfill by offering standard services and solutions, through which we can deliver the agreed outcome.

• Drive standardization and industrialization of the Services delivery model through the enforcement of global service agreements, templates, tools, and other as 
• Ensure we are achieving high services coverage (attach rate of Maintenance, Premium Engagements, Professional Services) in our pursuit to make every customer an advocate.
• Provide effective leadership to the Market Unit Customer Services team, driving performance, engagement and personal ownership of development and career satisfaction.
• Operate with a high level of transparency and accuracy.
• Serve as the point of escalation regarding any and all Customer service interactions within the Market Unit, taking ownership of the Customer experience and potential impact for the business.

Qualifications

To be successful you will:

• Be a result-orientated individual with a history of high-performance management and building sustainable profitability.  
• Have previously developed (hiring, coaching and performance managing) and built successful teams.
• Be confident in making strategic decisions and prioritizing evolving business needs.
• Be comfortable with C-Level communication (both internal and external)
• Drive discipline, quality and consistency of performance and process throughout the organization.
• Operate in a fast-paced, evolving, geographically dispersed, matrix environment and in culturally diverse teams.
• Be proactive by nature.
• Remain up to date with all aspects of the GCS services portfolio and broader IFS   strategy.
• Be able to successfully position and build the culture and expectation around the team doing the same.

The role provides you with an opportunity to flex your creative muscle and put real-life solutions in place to make an instant business impact. It is a hands-on role where you will generate ideas as well as execute them. You will utilize your innate curiosity and test your resilience, focused on but not limited to:

• Planning & Execution: Plan and execute marketing strategies aligned with market units goals and objectives.
• Brand: Build brand awareness, manage corporate identity, and oversee brand management in the market units.
• Demand Generation: Generate leads through various channels, including events, campaigns, digital, social media, partner collaboration.
• PR: Proactively manage PR efforts to generate positive media coverage, including customer wins, partner signings, executive visits, and any central press releases relevant to region.
• Market insights: Provide local research and marketing intelligence to enhance sales.
• Localisation: Where needed manage localisation of any relevant campaigns or marketing collateral. Localize and execute global and regional marketing campaigns as necessary.
• Digital: Manage digital platforms, and campaigns, including social media and search engine marketing.
• Budgeting: Manage the marketing budget and prepare monthly forecast reports based on actuals and upcoming plans.
• Data: Analyse campaign results and provide post-event/campaign analysis and reporting.
• Manage the CRM system in a timely manner for lead management and list collation.