The stories begin here, at The Caledonian:
Standing proudly at the West End of Princes Street, and known locally as the “Caley”, The Caledonian is one of Edinburgh’s most iconic landmarks. This former Victorian railway-building hotel nestles in the shadow of the Edinburgh Castle, with its reputation for excellence has attracted international visitors and notable personalities for over a century.
We are delighted to celebrate The Caledonian’s 120th anniversary in Scotland’s capital, proudly celebrating and sharing it’s stories, anecdotes and memories throughout the hotel and beyond.
Click on the links to get a glance inside the doors of The Caledonian: Hotel Website, Instagram, Facebook, YouTube
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE
Why do we enjoy working here? This is more than just a workplace.
· Here you have the opportunity to develop and discover yourself as much professionally as you do as a person.
· Here they support you and encourage your individuality.
· Here you will meet incredibly inspiring people you can call friends, for life.
· Here we are incredibly passionate about delivering special unforgettable moments to our guests and colleagues.
We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality.
A WORLD OF REWARDS
· Free and healthy meals when on duty catering to a variety of dietary requirements
· Short Term accommodation to support your relocation from other areas of the UK or further (subject to availability)
· Grow your Career your next position could be as a Team Leader or Supervisor.
· Personal Development programmes designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.
· Team Member Travel Program: discounted hotel nights from FORTY POUNDS per night around the world with GO HILTON! As well as a free stay at the hotel on the successful completion of probation
· 50% off Food and Beverages (subject to individual outlets)
· Holiday: 28 days including bank holidays
· Life insurance
· Modern and inclusive Team Member’s areas
· Recognition non-stop all year long!
· Birthday – join us for a team birthday dinner at the hotel
· Want to find out more - follow us on the HR Instagram
We look forward to explaining in detail the selection of magnificent benefits that you would expect from a global hotel organization like Hilton Worldwide.
If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of guest service, you may just be the person we are looking for!
What will I be doing?
As a Sales Manager for the Waldorf Astoria Edinburgh – The Caledonian, you will be responsible for dedicated MICE & Leisure segments within the UK and have the responsibility of supporting the Sales Team, taking responsibility for developing new business opportunities whilst driving strategies, activities & initiatives to retain and grow our business and:
· Develop key new business opportunities to secure new business & partnerships.
· Identify key customer opportunities and build a plan to target agencies and corporate clients.
· Position the hotel to the market with a focus on business development.
· Building a strong database for clients in the UK and Europe.
· Maintain existing client base whilst growing our share of the business & identifying new customers.
· Support conversion of direct enquiries with big emphasis on driving new leads.
· Create & coordinate prospecting and sales blitzes.
· Create & coordinate Bring Back Old Business blitzes.
· Review all segments to identify which industries are currently producing.
· Work closely with other luxury hotels in London and Dublin on joint Sales actions.
· Develop a strong sales and marketing plan on how you will penetrate your markets through calls, virtual site inspections, Dinners etc.
· Continually audit our business mix to ensure we have the right business segments to deliver exceptional results.
· Ensure systems are in place to offer cross-sell opportunities to new & existing customers.
· Attend and participate in sales initiatives, customer appointments & tradeshows as required.
· Take responsibility for the activation of the hotel overall sales strategy.
· Manage the relationship between on property sales & above property i.e. Hilton Worldwide Sales / Area Sales Office / SSSO.
· Please note that within this role there is extensive and frequent travel required throughout the UK. There will also be an element of international travel as and when required to meet business needs.
· There is potential to be based off property in a suitable part of the UK, providing additional flexibility.
What are we looking for?
· Experience in the Leisure & / or MICE market and existing relationships with relevant agencies & corporate clients.
· Excellent communication skills; presentations, written and public speaking.
· Ability to cold call clients for prospecting purposes
· Ability to direct collaboration among cross-functional teams including external resources.
· Ability to analyse departmental financial data in order to make strategic and tactical decisions.
· Demonstrates the highest standards of ethical behaviour and absolute discretion with sensitive information.
· Ability to take initiative to identify, prioritise and implement actions required to achieve functional goals.
· Proven understanding of client’s business and category, including business plans, competitive environment & distribution channels and product financials.
· Extensive understanding of local market and industry in order to make recommendations on how to achieve the budget.
· Ability to recommend segmentation and targeting proposals and to assess marketing implications and aggressively manage to ensure profitability.
· An excellent team player who leads by example to resolve conflicts, introduce change and ensure collaboration among others.
· Budget development and management skills.
· Ability to work independently and manage the work of others.
· Strong problem solving skills including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem solving skills in others.
· Ability to provide development and mentoring to others.
· Ability to deliver performance feedback to subordinates to improve overall performance.
· University degree at bachelor level or equivalent or experience in lieu thereof.
· Significant work experience in roles including some people management experience.
· Fluency in spoken and written English
We look forward to welcoming you to our hotel and sharing with you the opportunity to work with our fantastic Leaders, who can coach, mentor and develop you in achieving your personal goals and your future hospitality career.
We are open to confidential conversations with candidates about the role as part of the application and recruitment process. Please email Elizabeth.jones@hilton.com if you have any questions in regards to the job opportunity.
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
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