Total 2 customer service job vacancies in Lincoln, Lincolnshire

IT SERVICE DESK - 2ND LINE
SALARY - UP TO £35,000 + BENEFITS
LOCATION - SCUNTHORPE

Your new role
An award-winning IT Business responsible for implementing high quality, business-changing IT solutions to hundreds of Customers are looking to add a further 2nd Line IT Support / Service Desk member to the IT Support Team. You will be joining a fast-paced working environment which is both challenging & rewarding. The company will provide you with an excellent salary package, training and development support.

What you'll need to succeed
To be the successful candidate, you will possess as many of the following as possible:
- Minimum 2 Years' Experience in a similar role.
- Strong organisation & communication skills.
- A friendly, approachable, can-do attitude.
- The ability to troubleshoot and solve problems quickly and efficiently.
- A proven track record of resolving and managing critical incidents (P1's)

Strong technical experience in these areas would be ideal:
Office 365 environments, (Azure AD, Exchange, SharePoint, Teams, Intune & Autopilot)
Windows Server Environments, (Active Directory, Exchange, File Server, Print Server, DFS, DNS, DHCP etc.)
Network Troubleshooting, (Firewalls, Networks, Wireless etc.)
Windows Desktop Troubleshooting
Security Knowledge (Anti-Virus, Anti-Malware, Encryption, MFA Technologies)
Office 365 Backup Products

What you'll get in return
The role comes with a salary of up to £35,000 + Benefits.
PLEASE NOTE - for the first 6 Months you will be based FULL-TIME IN THE HQ OFFICES - Thereafter - HYBRID working is on offer.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

IT SERVICE DESK
SALARY - £25,000 - £30,000
+ EXCELLENT BENEFITS + BONUS
LOCATION - SCUNTHORPE

Your new role
A great opportunity for an IT Support / IT Service Desk candidate to join an incredibly busy IT team who deliver first class IT solutions to a huge number of satisfied customers across the Country. To enhance your career you will be provided with an excellent salary package, training and development support from Day 1.

What you'll need to succeed
On a day to day basis you will be responsible for answering phones, logging tickets and providing technical support to customers in a timely manner. You will also work with our 2nd line team to escalate issues where necessary.

The Hiring Manager will be looking to shortlist from candidates who can demonstrate the following key skills & experience:
A huge passion for IT and technology.
Minimum 1 Years' Experience in a similar role.
Strong communication skills.
A friendly, approachable, can-do attitude.
The ability to troubleshoot and solve problems quickly and efficiently.

Strong technical experience in;

• Office 365 environments, (Azure AD, Exchange, SharePoint, Teams).
• Windows Server Environments, (Active Directory, Exchange, File Server, Print Server, DFS, DNS, DHCP etc.).
• Network Troubleshooting, (Firewalls, Networks, Wireless etc.).
• Windows Desktop Troubleshooting.
• Security Knowledge (Anti-Virus, Anti-Malware, Encryption, MFA Technologies).

What you'll get in return
The role can offer a Salary of between £25,000 - £30,000 + Career Development / Training / Annual Bonus & Hybrid Working after Probation.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk