Total 8 customer service job vacancies in Bristol, Bristol, bs1 3dz

Hays are supporting a growing organisation based in Bristol City Centre to recruit a new, permanent IT Service Desk Analyst. The role is paying between £26,000 - £32,000 depending on experience and will offer hybrid working post probation.
In the role you'll provide a variety of 1st and 2nd line technical support across software, applications and hardware. You'll need to have experience working in a similar role and the below technical skills are ideally required:

• M365 Suite
• Azure Active Directory
• Windows 10 & 11
• InTune & Autopilot
• Basic Networking
• Powershell scripting

The role offers a really varied day to day, lots of opportunity to learn and upskill and you'll work within a team with a great culture and brilliant working environment.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Service Manager - (Travelling Communities)

Location - Wiltshire & B&NES

[Expectation to spend one day per week based at
Rosewell Court Bath office, the remainder of the time in Wiltshire at either Chippenham or Devizes office]

·





Part-time [30 hrs] | Permanent
·





£23,002.40 per year [fte. £28,753]
·





Participation in an on-call, out-of-hours rota
·





Valid driving licence and access to vehicle, business insurance required

Responsibilities:

·





Provide operational management and staff line management, including setting targets, monitoring and addressing any performance issues
·





Ensure clients are provided with a high-quality, person-centred service
·





Establish positive working relationships with external agencies

Requirements:
·





Understanding of the impact of social exclusion and inequalities
·





Proven knowledge and understanding of the specific challenges facing travelling communities


Please call me on 07840047258 for more information.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Educational organisation in Bristol.
Your new role
The organisation are looking for a number of Customer Service Advisers to start on a project on Monday 12th August for 8-12 weeks. Hours of work are Monday to Friday, 09:00-17:00. Pay for the role is £13.32 per hour + holiday. Main duties of the role include:

• Make proactive contact with customers by phone and email to provide advice or support
• Assist students to access relevant information about services
• Logging all conversations into the CRM system
• Arranging appointments for students to see specialist support staff if necessary

What you'll need to succeed

• Experience of working in a front-line customer service role
• Excellent communication skills
• Ability to work in a busy and demanding environment
• Problem-solving skills
• Proficient using Microsoft Office

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Your new company is one of the largest Hospice Charities in the South of England. They have been in operation since 1978, and have further plans to grow in the continued commitment to further support the wider community here in the city of Bristol.
Your new role
Your new role of Facilities Service Delivery Manager will see you reporting to the Facilities Estate Manager. While the successful candidate will be the line manager for a team of 16 employees based in Bristol.
Job Summary
As the new Facilities Service Delivery Manager, you will be tasked with becoming a key member of the Facilities & Estate Management team. You will be responsible for the day-to-day monitoring and management of the services delivered. These are highlighted below:

• Maintainance
• Catering
• Housekeeping
• Landscaping

While the successful candidate will be expected to take a productive approach in the monitoring and delivery of services by contractors and the safe delivery of the department services. Additionally, the role will require a close working relationship with other departments within the organisation to continuously identify improvements which can be made to the service provided.

What you'll need to succeed
Key Responsibities

• Lien Manager, support and develop the facilities and estate Administration co-ordinators under the supervision of the head of estate and facilities
• Provide a safe, secure, clean, fit-for-purpose environment for all site users and visitors. Ensuring that all Health and Safety measures are met and compiled with.
• Be responsible for the performance and appraisals of all premise related staff inline with the Hospice's outlined policies and procedures.
• Monitor work routines on a regular basis
• Develop efficient working relationships with all key department supervisors making sure that all procedures and standards are being maintained by estate staff.
• Ensure all planned and reactive maintenance is completed within budget and timescale, while also ensuring all urgent repairs are archived within a given timeframe so that the hospice's environment is safe, comfortable and fully operational.

Key Skills

• IOSH or equivalent qualification for Health and Safety
• IOSH Fire Safety accredited
• A good understanding of Risk Management regarding fire, legionella, electrical and asbestos compliance
• Minimum 3 years in Facility and Estate experience
• Comfortable building and establishing relationships with existing stakeholders, and wider internal teams
• Being able to work a deal with work schedules of planned and repair works
• Display a positive attitude to any day to day issues which may occur

What you'll get in return
In return, you will receive a number of benefits, such as a 25 day 25-day holiday, not including bank holidays, with further holidays available to buy. A competitive pension contribution. While your career is in safe hands with the successful candoate being enroled in the leadership academy to help fast track the candidate's career.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Hays is working with a manufacturing organisation in Bradley Stoke, Bristol.
The organisation are looking for a CRM Administrator/ Order Processor who is passionate about customer service and has knowledge of order processing. Salary for the role is up to £27-28K p/a. The organisation offers hybrid working, one day a week. Main duties include:

• Maintain exceptional service to customers by email and telephone
• Receive orders from customers and accurately record them on the database
• Process refunds and coordinate with logistics
• Booking transport for despatch
• Maintenance of client databases
• Ensure health and safety compliance

You:

• Educated to A Level Standard or equivalent
• Customer service knowledge and experience is essential.
• IT skills - SAP essential
• Experience of sales processing
• Exceptional communication skills
• Highly organised
• Resilience
• Ability to work well in a high-paced environment. What you'll get in return
• Competitive salary
• Flexible working arrangements
• 23 days holiday + bank holidays, increasing with length of service

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Opportunity: Service Manager
Location: Bath, United Kingdom
Role:Service Manager
Salary:£28,653 per year
Hours:Full-time (37.5 hours per week)
Contract Type:Permanent
About the Role:
As a Service Manager, you'll play a crucial role in managing local projects. Your focus will be on ensuring that performance KPIs, quality standards, and contractual obligations are met. You'll lead local teams, reflecting the organization's values and driving service improvements within local projects.
Key Responsibilities:

• Collaborate with the Operations Management Team to achieve team and organisational objectives.
• Provide accurate KPI stats and information to Regional Managers for regular reporting.
• Maintain positive neighborhood and community relations, addressing concerns proactively.
• Effectively manage and report on local services, considering KPIs, quality, client feedback, and budget.

Additional Information:

• On-call duty required (1 in 4 weeks) with a £100/week compensation during on-call periods.

If you're passionate about making a difference and thrive in a dynamic environment, this role could be a perfect fit!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays are partnering with a large engineering consultancy to support in the recruitment for a new leadership role that sits within their Technology Solutions Delivery & Support team. The role is permanent and paying circa £80,000pa depending on experience, but may flex for the right person. The role will involve some travel to your local client site (offices across the UK) - Bristol - however the role will be mostly home based. You will also need to have a current and valid SC clearance, or the ability to obtain this.
Your new role
The role is a customer facing role to spearhead efforts and provide technical leadership for clients' IT transformation activities. You'll provide effective leadership and direction and develop the capabilities of the delivery & support team. You'll contribute to best practice, manage the resourcing of the team and provide technical leadership across various projects, whilst also developing plans for future projects.
What you'll need to succeed
To be considered for this role, you will need to have worked in a similar senior role overseeing and driving similar initiatives, ideally within the defence, IT, government sector. You'll have broad exposure across solution & service architecture, service management, operations & delivery, IT system implementation and lifecycle management. You'll have fantastic communication skills and be effective at liaising with external stakeholders and customers.
What you'll get in return
In return, you will work for a fantastic organisation which offers excellent internal opportunities. You'll work in a senior leadership role and spearhead interesting project-based work with customers and clients. You will receive a circa package of £80,000pa + benefits, but this could flex higher for the right individual. You'll also enjoy a flexible work-life balance, working predominantly remotely but travelling to a local site when necessary.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays are working with a fantastic law firm in Bristol to support in the recruitment for a permanent IT Service Desk Team Leader. The role will be hybrid working, typically 2 days working in the modern office in Bristol City Centre. The role will pay between £32,000 - £38,000 depending on experience. The firm offers a lot of opportunity internally for personal development and career progression. The firm are also known for winning various awards and having an impressive ED&I strategy. The organisation also offers 25 days annual leave, a competitive pension scheme and flexible hybrid working.

Your new role
In the role you will lead the day-to-day operations of the IT service desk, working closely with the Service Desk Manager ensuring service performance, hitting targets and leading & motivating a high performing team. You will oversee the development of the service desk, carrying out monthly one to ones, setting high standards, completing quality assessments and provide coaching and personal development. You also will need to have a technical background and act as an escalation point when necessary.

What you'll need to succeed
To be considered for this role you need to be working in a similar team lead role currently, overseeing a team of technical service desk analysts. You will need excellent customer service skills and strong verbal and written communication skills. You will need to be a people person, and be able to effectively lead, influence and motivate the team. You will need to have excellent time management skills and be used to working in a fast paced, high volume environment. You will ideally have come from a 1st / 2nd line support background as you will need to have technical knowledge and act as an escalation point.

What you'll get in return
In return you will work for a brilliant organisation and in a great team. You will receive a salary up to £38,000pa depending on experience and have the ability to work on a hybrid pattern. You will have great opportunity internally for development and progression.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk