Total 7 job vacancies by Exclusive Hotels

In a Nutshell

We are actively seeking a Guest Services Assistant who will deliver exceptional service throughout the entire guest journey. You’ll be the first to greet our guests so strong customer service skills are a must!

Rooming our guests on arrival and providing them with information on the hotel, local amenities and services will be key tasks in this exciting role.

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

· Competitive salary, benefits and we pay above the Real Living Wage Employer.

· 29 days holiday (increasing with length of service)

· 50% Discount on food and beverage across all Exclusive properties

· Really big discounts of room nights across all Exclusive properties

· PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.

· Meals on duty provided for free

· Recognition and rewards scheme

· Access to our learning platform including great training and development programs.

· B Corp accredited and commitment to improving our People, Product and Planet.

· Cycle to work scheme

Lots to do, but lots of fun

The Guest Services Assistant will be responsible for ....................

• Meeting and greeting guests to ensure they receive a warm welcome, and are provided with all the relevant information they need for their stay
• Manage arrivals and departure process, ensuring that all guest and function accounts are correct and settled at the time of departure
• To provide consistent and personal guest service that creates repeat custom
• Anticipate the guest needs, respond promptly and create innovative solutions to any issues that may arise
• To provide courteous and professional service, using guests’ names at every opportunity

Are you right for us?

Out ideal Guest Services Assistant will have:

• A confident, warm and welcoming personality
• Impeccable grooming
• A natural desire to serve and exceed expectations of guests and colleagues
• A proactive stance to always look to improve standards and service
• An innovative and inspiring approach with a keen eye for detail
• Great organisational skills
• Effective communication skills
• Working knowledge of computers and Microsoft office packages
• Excellent command of the English language both written and verbal
• Flexibility in attitude, approach and working hours

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

In a Nutshell

We are actively seeking a Food and Beverage Supervisor to be responsible for leading the shift, supervising the Food and Beverage team and supporting the Food & Beverage Management team.

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service)
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Cycle to work scheme

Lots to do, but lots of fun

Our successful F&B Supervisor will be responsible for

• Leading the shift
• Supervising the Food and Beverage team
• Opening and closing of the business
• Serving guests food or beverage
• Running events such as private dining
• Supporting and developing team members
• Setting an excellent example to others within the team.

Are you right for us?

Our Successful F&B Supervisor will have

• Experience within a Food and Beverage environment
• Supervisory experience will be a distinct advantage
• Ability to deliver a consistently high standard of customer service in a busy environment.
• A positive attitude towards work
• Smart appearance
• Ability to communicate at all levels.
• Be highly organised
• Have an eye for detail
• Possess a strong knowledge of food and drinks.

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.

2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.

3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.

4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

In a Nutshell

We are actively seeking a Night Porter who will be responsible for the Hotel, the guests and the operation during the night period and to ensure the safety and security of all guests and team members.

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service)
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Cycle to work scheme

Lots to do but lots of fun

The Night Porter will be responsible for;

• The Hotel and its residents during the shift
• Maintaining and enhancing luxury standards at all times
• Running and balancing the Night Audit process
• Night bar and Room Service
• Running all emergency evacuations and procedures as per the standards
• Answering any guest queries or questions
• Security of the property and the guests
• Answering switchboard
• Checking guests in and out of the hotel
• Adhering to all health and safety regulations
• Maintaining standards of Cleanliness within the hotel
• Reporting of any maintenance faults
• Demonstrate good attention to detail

Are you right for us?

You will have...

• Outstanding customer service skills
• Previous experience in a similar operation
• Excellent customer service techniques
• A responsible and detail oriented approach to tasks
• Ability to work alone
• To have a great personality and be genuine, approachable and attentive.
• Excellent spoken English.
• Computer skills.
• Positive attitude

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

In a Nutshell

We are actively seeking a Food & Beverage Assistant to help create happiness in amazing places by ensuring our guests receive a rapturous welcome whilst enjoying our dining experiences. Breakfast, lunch, afternoon tea and dinner are served at our guest’s convenience, whether formally in the hotel, or alfresco on the terrace.

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service)
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Cycle to work scheme

Lots to do but lots of fun

As a Food and Beverage Assistant you will be responsible for Mise-en-Place ensuring that restaurants have sufficient quantities of cutlery and crockery for service and making sure the restaurant is prepared to entertain our guests. During the course of service you will support and assist the restaurant team with the delivery of food from the kitchen to the appropriate section.

Are you right for us

• A passion for pleasing to ensure our guests has a happy experience.
• Previous experience as a Food and Beverage Assistant / Waiter ideally gained in a similar environment.
• An interest, and appreciation of fine food & wine
• Confident communicator – important to liaise with your guests and your other team members.

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.

2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.

3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.

4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

In a Nutshell

We are actively seeking a Guest Services Assistant who will deliver exceptional service throughout the entire guest journey. You’ll be the first to greet our guests so strong customer service skills are a must!

Rooming our guests on arrival and providing them with information on the hotel, local amenities and services will be key tasks in this exciting role.

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

· Competitive salary, benefits and we pay above the Real Living Wage Employer.

· 29 days holiday (increasing with length of service)

· 50% Discount on food and beverage across all Exclusive properties

· Really big discounts of room nights across all Exclusive properties

· PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.

· Meals on duty provided for free

· Recognition and rewards scheme

· Access to our learning platform including great training and development programs.

· B Corp accredited and commitment to improving our People, Product and Planet.

· Cycle to work scheme

Lots to do, but lots of fun

The Guest Services Assistant will be responsible for ....................

• Meeting and greeting guests to ensure they receive a warm welcome, and are provided with all the relevant information they need for their stay
• Manage arrivals and departure process, ensuring that all guest and function accounts are correct and settled at the time of departure
• To provide consistent and personal guest service that creates repeat custom
• Anticipate the guest needs, respond promptly and create innovative solutions to any issues that may arise
• To provide courteous and professional service, using guests’ names at every opportunity

Are you right for us?

Out ideal Guest Services Assistant will have:

• A confident, warm and welcoming personality
• Impeccable grooming
• A natural desire to serve and exceed expectations of guests and colleagues
• A proactive stance to always look to improve standards and service
• An innovative and inspiring approach with a keen eye for detail
• Great organisational skills
• Effective communication skills
• Working knowledge of computers and Microsoft office packages
• Excellent command of the English language both written and verbal
• Flexibility in attitude, approach and working hours

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

In a Nutshell

We are actively seeking a Chef de Partie. This is an exciting opportunity to join the team at Ansty Hall Hotel.

Your main focus will be to assist the Sous Chef in the preparation and service of food, ensuring that the highest standards are maintained at all times.

If this is the kind of opportunity you are looking for - keep reading and apply now!

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary and benefits
• 29 days holiday (increasing with length of service)
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• Free gym access + where available dedicated classes.
• BCorp member and commitment to improving our People, Product and Planet.
• Free downloads to newspapers, magazines and books
• Cycle to work scheme

Lots to do but lots of fun

The Chef de Partie will be responsible for…

• To assist the kitchen team in the smooth, safe and efficient running of the kitchen operation.
• Training and delegation of tasks to the Commis Chef and Demi CDP.
• Ordering on a daily basis, whilst keeping in mind stock usage, menu planning and business levels
• As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
• To ensure the quality of food is of the exceptional standard expected when dining at the hotel

Are you right for us?

Our successful Chef de Partie will have;

• A true passion for food
• Keen and enthusiastic attitude coupled with drive, energy and stamina
• Ability to work under pressure in a hot environment
• Ambition to succeed, willingness to work hard and a strong desire to learn
• Impart knowledge and share skills with Commis Chefs and Demi CDP’s

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

In a Nutshell

We are actively seeking a Kitchen Porter to work as part of the hotel kitchen team and assist in maintaining outstanding levels of cleanliness and hygiene within the kitchen areas to include all working areas and food & beverage crockery, utensils and serving equipment.

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary, benefits and we pay above the Real Living Wage.
• 30 days holiday (increasing with length of service)
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• Free gym access + where available dedicated classes.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Free downloads to newspapers, magazines and books
• Cycle to work scheme
• Papers, magazines and books
• Cycle to work scheme

Lots to do but lots of fun

The Kitchen Porter will be responsible for

• Washing all hotel crockery, cutlery, kitchen utensils and equipment, food service equipment.
• Ensuring that the following are kept clean and tidy and to a very high standard:
  • Floors & Walls.
  • Bins – inside and out.
  • Crushing and disposal of cardboard and boxes.
  • Fridges & Freezers (with assistance of chefs).
  • Back yard and delivery areas
• Maintain cleanliness and safety of working areas
• To be aware of and to adhere to all health and safety, fire, hygiene and COSHH regulations governing the work you are undertaking and to ensure the correct chemicals/detergents are used at all times.
• Report all accidents (and near misses) to the senior Chef.
• Report any sightings of pests to the senior chef immediately.
• To report any shortages in equipment or chemicals to the Back of House Supervisor.
• To carry out any other reasonable request of the hotel’s management.

Are you right for us?

• Previous experience is desirable but not essential
• Physical fitness and the ability to lift heavy objects is essential
• Ability to work under pressure and in hot environments
• Attention to detail and high standards of cleanliness
• Flexibility on working hours
• Can-do attitude
• Effective communication skills

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.