Administrator needed in Cambridge, £15.33ph PAYE - Reference: 5252507
- To provide burial, cremation, and memorialisation services, providing a high quality, professional and sympathetic bereavement service to the recently bereaved; and to provide advice, guidance, and support to relatives.
- Providing empathetic support and guidance to bereaved people through the complexities of statutory paperwork and documentation associated with burials, cremations, and commemorations.
- Advise funeral directors, members of the public and other stakeholders, providing a first class responsive and helpful service, resolving day to day issues creatively and sensitively and acting as a good ambassador of the Client at all times.
- Maintain high levels of customer satisfaction within the service.
1. Undertake all administrate tasks as required to ensure the services are effective and running smoothly, Ensure work is carried out in accordance the policies and procedures and, statutory legislation, codes of practise and the ICCM Charter for the Bereaved.
2. Book Burial, Cremations and memorial services, including the processing of payments
3. Undertake basic financial tasks to prepare accounts and income summaries, raise purchase orders.
4. Responsible for the administration, positioning and installation in respect of the memorials, memorabilia and the memorial safety programme.
5. Carry out minor repairs and maintenance, including cleaning of memorials
6. Operation and daily checks of vehicles
7. Carry out witnesses and unwitnessed scatterings of cremated remains and release cremated remains to families/ friends and Funeral Directors.
8. Act as chapel attendant providing assistance as required to play music and visual images in chapel, using web-based multi-media systems, compact disk, recorded digital mediums and slide show presentations as provided, ensuring the needs of the bereaved are met during the funeral service.
9. Display public information including the order-of-service and flower identification cards.
10. Cleaning of customer facing and back of office areas, as per schedule and as required.
This is a full time role on a temporary contract basis
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
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