Total 2 job vacancies by Da Vinci Medical Group Sdn Bhd

Young | Energetic | Reliable | Approachable

At Da Vinci Clinic, we believe in creating memorable experiences for our customers. Our team is dedicated to providing exceptional service and making every interaction count. Join us in a dynamic and rewarding environment where your contributions truly matter!

Position Overview:

Are you a people person with a passion for delivering outstanding customer service? We’re looking for a Front Desk Customer Service Superstar to be the welcoming face of our company. In this role, you’ll be the first point of contact for our clients, ensuring they feel valued and appreciated from the moment they walk through our doors.

Key Responsibilities:

• Greet and assist customers with a warm and friendly demeanor.
• Able to communicate in Chinese, English & Bahasa Malaysia.
• Manage front desk operations, including answering phones, scheduling appointments, and handling inquiries.
• Provide information about our services and products, and help customers make informed decisions.
• Resolve customer issues promptly and effectively, ensuring a positive experience.
• Collaborate with team members to enhance service delivery and improve customer satisfaction.
• Maintain a clean and organized front desk area

What We’re Looking For:

• Excellent communication and interpersonal skills.
• A positive attitude and a genuine desire to help others.
• Previous customer service experience is a plus, but a great personality is a must!
• Ability to multitask and handle various responsibilities in a fast-paced environment.
• Proficiency in basic computer skills and customer management software.
• Experienced in working in a hospitality industry is a plus point

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Company trips
• Personal leave
• Paid training and development

年輕|精力充沛 |可靠|平易近人

在達文西診所，我們堅信為客戶創造難忘的體驗。我們的團隊致力於提供卓越的服務，讓每一次互動都有意義。加入我們一個充滿活力和回報豐厚的環境，您的貢獻真正重要！

職位概況：

您是個熱衷於提供卓越客戶服務的人嗎？我們正在尋找一位前台客戶服務巨星作為我們公司的迎賓形象。在此職位上，您將成為我們客戶的第一個聯絡人，確保他們從走進我們大門的那一刻起就感到受到重視和讚賞。

主要職責：

• 以熱情友善的態度迎接和協助客戶。
• 能夠用華語、英語和馬來語溝通。
• 管理前台運營，包括接聽電話、安排預約和處理查詢。
• 提供有關我們的服務和產品的信息，並幫助客戶做出明智的決策。
• 及時有效地解決客戶問題，確保正面的體驗。
• 與團隊成員合作，增強服務交付並提高客戶滿意度。
• 保持前台區域乾淨整潔

我們正在尋找什麼：

• 優秀的溝通和人際交往能力。
• 積極的態度和幫助他人的真誠願望。
• 有客戶服務經驗者優先，但優秀的個性是必須的！
• 能夠在快節奏的環境中執行多項任務並處理各種職責。
• 熟練基本的電腦技能和客戶管理軟體。
• 有飯店業工作經驗者優先

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 公司旅行
• 事假
• 有薪培訓和發展