Total 2 job vacancies by Bellway Homes Ltd

At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.

There is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our Manchester Division is looking to recruit a Sales Advisor to join the Division’s Sales team.

The Role

The role of Sales Advisor, reports to the Sales Manager and carries out all aspects of the day to day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey. This includes achieving qualified sales reservations and meeting or exceeding sales targets, as well as efficiently progressing reservations through to exchange of contracts and legal completion.

Principal accountabilities of the role include:

Ensure that the general presentation of the site and that of the sales complex is maintained to a high standard.
Ensure that all relevant information required to be able to give full and accurate information to purchasers is available and maintained at all times.
Guide potential purchasers around show homes, stock plots and site to fully demonstrate the product.
Ensure visitors and potential purchasers to site are aware of Bellway’s Health and Safety Policy and they are always accompanied by a Bellway representative.
Maintain accurate records using Bellway’s in-house CRM system.
Liaise with purchases, solicitors and financial advisers on a regular basis.
Arrange for a customer to attend a home demonstration with the Site Manager and carry out the Company’s handover policy.
Assist purchasers following legal completion with any defects or customer care issues
Attend and minute a weekly Sales/Site Meeting with your Site Manager.
Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales.
Experience, Qualifications and Skills

Experience

Experience of working within a face to face sales environment.
Experience of working as a Sales Advisor for a residential house builder is desirable.
Qualifications and Training

GCSE Maths and English – Grade 4/C or above (or equivalent)
Skills and Aptitude

Effective negotiation and sales skills
Good administration skills
Strong communication and listening skills
Ability to work on own as well as part of a team
IT literate and the ability to adapt to new systems
Committed to diversity and inclusion
The Role and Working Conditions

Willing to be flexible in respect to day to day duties and hours worked.
Lone working, dependant on site.
Ability to travel to all sales sites, including divisional offices.
Able to work weekends and bank holidays.
In return we can offer you:

Competitive basic salary + monthly commission
Contributory pension scheme
25 days holiday, plus bank holidays
Holiday purchase scheme
Access to discounts and benefits portal
ShareSave Scheme
Cycle to Work Scheme
Life assurance
We reserve the right to close this vacancy if a large volume of applications are received.

At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.

There is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our Manchester Division, located in Warrington is looking to recruit a Customer Care Coordinator to join the Division’s Customer Care team.

The Role

This role reports of the Division’s Head of Customer Care.

Principal accountabilities of the Customer Care Coordinator role include:

Ensure all calls received into the department are managed appropriately and issues are logged.
Coordinate the supply of material and sub-contractor elements together ensuring maintenance requests are carried out.
Communicate with the Head of Customer Care to ensure all defects are followed up and dealt with by the appropriate personnel.
Maintain the relevant Customer Care log/monitor.
Check invoices and forward for payment.
Liaise with the Buying department to order materials as and when required.
Ensure defects are reported to sub-contractors on a regular basis.
Arrange completion of end of defect works for Housing Associations.
Liaise with Site Teams to ensure remedial works are completed within timescales.
Liaise with Sales Teams to ensure customer queries are answered.
Book appointments for suppliers, sub-contractors, site teams to deal with latent building defects.
Experience, Qualifications and Skills

Experience

Experience of working as an Administrator in a fast paced environment.
Experience of working within the construction or house building sector is desirable.
Qualifications and Training

GCSE Maths and English – Grade 4+ (or equivalent)
Skills and Aptitude

Excellent interpersonal and communication skills, with the ability to effectively communicate with a wide range of people
Ability to liaise with internal and external personnel
Good administration skills with the ability to coordinate numerous issues during the working day
Able to work to deadlines in a fast paced environment
Ability to work on own initiative
Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and outlook)
Committed to diversity and inclusion
The Role and Working Conditions

Willing to be flexible in respect to day to day duties and hours worked
Ability to travel to all development sites, including the divisional office
This role requires occasional Saturday working from 09:00am - 13:00pm
In return we can offer you:

Competitive salary
Competitive annual bonus
Contributory pension scheme
25 days holiday, plus bank holidays
Access to discounts and benefits portal
ShareSave Scheme
Cycle to Work Scheme
Life assurance
Holiday purchase scheme
We reserve the right to close this vacancy if a large volume of applications are received.