Company Description Kitchenette / Catering Assistant Monday-Thursday (8am-12noon)
(Flexibility required as hours may vary based on business needs)
£13.00 an hour
Manchester
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 week’s enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our HAPI app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for an Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you
Job Description Job Description
As a Kitchenette / Catering Assistant, you will play a crucial role in ensuring the smooth operation in the self- service areas. You will be responsible for restocking and maintaining cleanliness and hygiene standards and providing excellent customer service to users.
Main Responsibilities
- Restock self service area with food, snacks, and beverages according to inventory levels and client preferences.
- Monitor self service areas for cleanliness and hygiene, ensuring they always meet health and safety standards.
- Perform routine Cleaning such as cleaning coffee machine.
- Maintain accurate records of inventory levels, and stock taking.
- Provide friendly and efficient customer service to users, addressing inquiries, resolving complaints.
- Always represent the company in a professional manner, maintaining a positive and approachable demeanor with clients and customers.
- Assist with other catering duties and tasks as assigned by supervisors
- Assist in the setup and breakdown of catering events as needed, including transporting tea and coffee supplies to event locations.
- Participate in regular team meetings and training sessions to enhance product knowledge and customer service skills.
- Log any maintenance or repair needs with the facilities team, including issues with coffee machines and other appliances.
Hospitality
- To assist in providing an excellent standard of customer service.
- To set up meeting rooms and dining rooms as required for service.
- To set up events and bespoke meetings as required for service.
- To serve all food with the correct equipment and present it well.
- To prepare and deliver beverages and hospitality treats prior to meetings start, according to the booking platform.
- To clear the rooms in a timely manner, according to the food safety regulations.
- To follow guidelines for allergen management controls.
- To have a positive, open and helpful attitude towards customers.
- To seek appropriate/necessary knowledge of all food items served throughout the Hospitality area
- To always keep the kitchen and Hospitality areas clean and tidy.
Other Responsibilities
Client Services
- Support Client Services tasks as needed, which may include covering for staff shortages, sickness, or holidays
- Where required ensure that customers are given a prompt and efficient service
To be customer focused at all times, approachable and quick to exceed expectations in fulfilling customer needs
Qualifications Qualifications
- Excellent verbal and written communication skills
- Ability to quickly gain credibility within the team and the other departments
- Professional, organised, presentable, efficient and self-motivated
- Ability to multitask and prioritise duties
- Ability to work in a fast-paced environment and display at the same time a calm, well-mannered behaviour
- To have a good understanding of food, wine, and menu terminology, to be able to advise customers if required, as to the cooking methods of specific dishes & request allergy information.
- Flexibility towards overtime and covering events outside the shift hours
- Shows sincere enthusiasm about this position and is passionate about delivering extraordinary services and amazing customer moments.
- Has great human skills (listening, empathy, patient, know how to have a difficult conversation and get the best out of people).
- Proactive with a positive attitude and the ability to bring creativity, fun and flair into the everyday.
- Is committed and with a desire to continually learn and improve.
Additional Information For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
