Administrator - Early Education & Childcare
Full-time
Others
Bristol, South West England, Englan...
11 months ago
BS3 Community Development has an immediate vacancy for a passionate and conscientious person to join our growing team as an Admin.....
BS3 Community Development has an immediate vacancy for a passionate and conscientious person to join our growing team as an Administrator.
Administrator – Early Education & Childcare
Working Hours: 37.5 hours per week, but can be flexible for the right person
Purpose/Objective: To provide excellent customer service to existing and prospective families and to support all other related administrative processes for BS3 Community’s Early Education & Childcare services.
Your role as Administrator will be crucial to the smooth running of our Early Education and Childcare (EE&C) services, supporting the Family Services Manager, Head of Early Education and Childcare, Deputy Managers and the wider team. You will be based in the Family Services team working closely alongside three colleagues.
We pride ourselves on the exceptionally high standard of care that we provide as well as having strong relationships with the families we serve. BS3 Community has an excellent local reputation.
The successful candidate will have the following skills:
Excellent written and verbal communication skills and some customer service experience.
The ability to multitask and organise their own time to meet multiple deadlines independently as well as working with colleagues.
Proven IT skills (the successful candidate will have some administrative experience) and experience using Microsoft products. Experience using Family software is desirable.
Attention to detail when maintaining records and ensuring that information held is up-to-date and accurate.
A positive and can-do attitude and the ability to show initiative, flexibility and creative thinking.
Good timekeeping and reliability.
An interest or experience in working in a childcare setting is desirable.
An interest in working for a charity/community organisation is desirable.
Your main duties would include:
Providing excellent customer service to families accessing our services face-to-face, on the phone and via email.
Maintaining accurate and up-to-date records of families accessing our services.
Taking enquiries from prospective customers and maintaining our waiting lists.
Collating and providing information to colleagues as required in order to facilitate the smooth running of our nurseries, including providing accurate registers, logging statutory information and ensuring that all data held within the department is up-to-date and accurate.
Research projects as required to improve and develop our setting’s offering
Project managing parent/carer surveys to ensure that our customer’s voice is integral to our decision-making process.
Undertaking additional administrative projects to develop our services as required.
This is a fulltime position, but we can be flexible for the right candidate.
Our Centres are open for children between the ages of 1 - 5 years from 8am to 6pm daily, 51 weeks of the year. We are united in our desire to provide children in our care and their families with holistic, caring and supported childcare. We have a fantastic team spirit and are driven to deliver excellent service that contributes to
BS3 Community’s overall mission to improve the lives, wellbeing and happiness of our BS3 neighbours.
BS3 Community are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. BS3 Community is committed to being an equal opportunities employer.
SAFEGUARDING NOTE: As this role is working in a “regulated activity” according to the Safeguarding Vulnerable Groups Act 2006, the successful applicant will require an Enhanced Disclosure and Barring Certificate (DBS).
EDIB Statement: BS3 Community Development are committed to ensuring Equality of opportunity and access, celebrating Diversity, and promoting Inclusion and Belonging. These concepts are not just crucial in relation to our service users but are important for our employees and the wider community too. We are actively seeking people with a wide variety of backgrounds and experiences. We know that to successfully fulfil our aims we need a truly diverse workforce that reflects the society we serve.
Official account of Jobstore.