Alternative Futures Group is the North West’s largest Mental Health and Learning Disability charity.
With a strong track record over 30 years, we work locally in the community and through our Treatment and Recovery Centres to provide a wide range of innovative and bespoke care services.
We have a vision to create a world where people control their lives. Here at AFG, we pride ourselves on helping the people we support to design, develop and ‘own’ the support they receive by planning this with them; we support people to make informed choices and increase their own independence; and we support people to maintain their own health, wellbeing and living environment. These principles are really important to us.
As a ‘values based’ employer, the people that work for us genuinely care about the people they support, and we are seeking likeminded people to join our AFG family. If you are passionate about working in Health and Social Care and have a real desire to make a positive difference to the lives of the people we support then we would love to hear from you.
At AFG we also recognise the contribution and value that our staff make. We would not be able to provide the life changing support that we do without people like you!
In return for your contribution we will support you throughout your career and we provide a wide range of employee benefits, career development and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.
We are looking to recruit a Clerical Officer, responsible for undertaking the full range of administrative and secretarial support, as required, with a professional and customer focus in our Registered service.
The post holder is expected to work flexibly but will undertake a range of tasks suitable to their location, as delegated by the Registered Manager. It is likely that the post holder will provide specialist support in particular areas of work, but will be expected to perform a wide range of functions as the needs of the organisation dictate. The post holder will carry out their work in line with the agreed corporate processes and policies.
This role is Band I as per our structure.
The post holder will communicate with a range of internal and external customers. A professional, efficient, flexible and helpful approach is required to providing support, information and the ‘first point of contact’ for internal and external customers, including families, commissioners and regulators. The post holder is expected to have sound administrative and organisational skills.
This role holder will be required to provide a high quality, continuous professional service across the Service to a range of customers who have varying demands and priorities. The post holder will need to take a flexible approach to the tasks they are presented with and be able to prioritise workload (guided by the Registered Manager) according to demands, the strategic direction and the needs of the organisation. This role will need to develop good internal relationships to ensure that they fully understand the needs of their customers.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
