Total 3 logistic coordinator job vacancies in QLD - Brisbane & Gold Coast - Gold Coast

In this role you will:

• Prepare conference proposals and contracts, covering venue, function, menu and accommodation costs.
• Coordinate the entire cycle of conference and events from enquiry to post-event follow-up ensuring client satisfaction.
• Co-ordinate and host familiarisation and site inspection activity including follow-up in conjunction with sales team.
• Achieve budget targets relative to the conference and events department. 
• Assist in the telemarketing for new clients and define their potential to the business.
• Co-ordination and production of conference collateral material, in liaison with the Digital Marketing Manager.
• Lead weekly Banquets Event Order meetings and co-ordinate between conferencing and other relevant departments to ensure that preparations for conferences have been made.

A crucial part of the commercial engine, the Commercial Coordinator is pivotal in supporting the department team members – General Manager, Sales, Marketing + Revenue in administrative duties and assist with the coordination of their activities. Reporting to the Director of Sales, this role will also be key to assist in all areas of direct sales efforts to increase hotel market share, maintain a high level of customer service while bringing an unparalleled approach to converting group and leisure business.

RESPONSIBILITIES

• Support Commercial team members in the form of, but not limited to, generating reports, preparing proposals/contracts, creating presentations, booking travel.
• Manage sales systems such as ANAIS, Cvent, and Delphi.
• Distribute sales leads and work in line with business needs.
• Conducting cold calls for comparative purposes and new lead searches.
• Coordinate group requests once the contract has been signed and hand over all details to Groups Reservations/Catering & Events Manager.
• Lead special projects as assigned.
• Attend regular commercial meetings for minute taking.
• Coordinate and collaborate on site client visits.
• Helping with the welcoming process for new members.
• Build rapport and strong relations with Mondrian Gold Coast Team Members.
• Adhere to the highest standards of professional contact and customer service with clientele.
• Attend to telephone and email enquiries in a timely manner, both internally & externally.
• Assist with promotions and the preparation of products and services.
• Support with sales trip/trade show preparation.
• Maintaining stock of printed material and merchandise.
• Keep things running smoothly!

As our Sales Coordinator, you will play a vital role in managing incoming sales inquiries and converting them into successful business opportunities. Your responsibilities will include:

• Qualifying all incoming sales department phone calls and directing them to the appropriate sales representative based on the size and type of event.
• Monitoring the sales enquiry inbox and promptly actioning or distributing leads to the appropriate sales representative.
• Working reactively to convert leads and opportunities for group business, such as meetings, weddings, sporting and leisure groups.
• Assisting the proactive sales team in preparing proposals and contracts for clients, utilizing Opera Sales and Catering and ANAIS.
• Participating in prospecting research to identify new opportunities and conducting market research to source new meetings, conferences, and group business.
• Supporting the proactive sales team with confirming new business, including site inspections, quotes, contracts, and inquiries.
• Conducting regular market analysis to stay informed about trends.
• Having a complete understanding of the hotel’s sales vision, products, services, and rate structure to fulfill business objectives.
• Maintaining and building relationships with existing customers to ensure their business is retained.
• Assisting in managing the smooth running of the sales department through adequate and timely support.