Total 27 job vacancies by AXA UK

A key Finance role within AXA Health has become available to take ownership of strategic Financial Planning, Budgeting, and Performance Analysis. You’ll support AXA Health Executives to achieve financial results and manage stakeholder understanding of business performance, within the wider AXA UK and AXA Group. You’ll need strong leadership skills to effectively manage a small team to continuously evolve financial MI and analysis of performance to identify emerging performance trends and any potential impact on achieving targets.
At AXA we work smart and balance time between home and the office to best support our team and customers. You'll work at least 40% of your week away from home, at our office location, in Tunbridge Wells.
What you’ll be doing:

Own the communication of financial results to summarise current performance and the future implications against business targets.
Co-ordinate the building and messaging of management actions to mitigate any gaps between actuals and target to manage stakeholders’ understanding of business performance.
Manage the delivery of the annual strategic financial planning process, ensuring aligned input from the Strategy, Pricing and Distribution teams.
Maintain the formal in-year forecasting process for half-year and full year, and relevant ad-hoc local out-turn analysis.
Drive dynamic Financial MI and analysis that gives insight on performance. Using new tools, such as PowerBI, to maximise efficiency and quality.
Lead a team within a wider Financial Management Team, ensuring direct report objectives are clear and performance managed.
Deputise for Head of Financial Management and contribute to the wider leadership of the Financial Management Team to ensure all financial processes remain aligned and efficient end-to-end.
Ensure team outputs and key messages including ad-hoc and formal deliverables are clear and accurate with messages tailored to the key stakeholder audience.
Own the strategic planning process by coordinating and reviewing all inputs, ensuring timely delivery and effective communication to stakeholders.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

It’s an exciting time to join the Intermediary and Corporate Marketing team here at AXA – Global Healthcare. With significant investment we continue to transform, deliver new digital services to our customers and streamline and automate our business processes. As part of this, we’re looking for a talent individual to join the team.
As Website and Digital Lead, you’ll have a strong technical background and a proven track record in managing digital projects. This role will form a crucial part in shaping the business’ digital footprint and ensuring that it aligns with our goals.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work part of your week away from home, either at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:

Develop and execute a comprehensive digital strategy (including but not exclusive to the website) that align with overall business goals.
Identify new opportunities to enhance our customer’s digital user experience (UX) and expand online reach and lead generation.
Manage website development and digital tooling budget, as well as roadmap of tech enablers.
Oversee the design, development, and maintenance of our portfolio of websites.
Lead the website redesign to align with best practices and industry standards for UX and usability.
Technical SEO activity and analysis, in partnership with the digital marketing agency.
Timely implementation of a schedule of website SEO optimisations to boost and maintain strong organic performance.
Handle the implementation of content and improvement of web pages to support SEO performance.
Ensure the website and AXA - Global Healthcare app provide an optimal user experience, including navigation, mobile responsiveness and accessibility.

At AXA Health, our customers journey begins in Distribution. We are responsible for more than 1 million members at new business and renewal. Our teams expertly guide businesses large and small through our products, services, and processes so they can protect themselves and their families. As Key Client Director you’ll own a portfolio of highly demanding and significant key clients across a range of products and services. By proactively and strategically managing and developing them, you’ll ensure profitable retention and growth.
The landscape of work, health and wellbeing is rapidly changing. We’re working ever more closely with our key clients to understand these changes and the impact on current and future health needs. Through consultation and the delivery of innovative solutions we’re actively guiding and supporting them so that their people and business can prosper.
At AXA we work smart, this role is non-office field-based meaning you’ll travel to visit our Glasgow, Bristol, Leeds and Tunbridge Wells offices, plus client sites as required. Current full UK driving licence required.
What you’ll be doing:

Use your exceptional account management skill, expertise and experience to support AXA Health’s strategic growth plans and service development.
Bring presence, credibility, diplomacy and gravitas to this senior role.
Build relationships with senior decision makers and key stakeholders to fully understand their strategy, needs and business challenges, including relevant activity beyond just health.
Offer decisive and proactive consultative support, identifying opportunities for other products and services.
Take an imaginative approach to client management, with the ability to be a disruptor and deliver an unexpected proposition that challenges current ways of thinking; clinically, operationally and commercially.
Consultant, lead and encourage cross supplier service management with all other healthcare providers including competitors.
A subject matter expert, you’ll support senior managers and other key stakeholders in providing thought leadership, insight, and expertise to internal and external audiences.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

It’s an exciting time to join the Marketing team here at AXA - Global Healthcare, with significant investment planned to transform, deliver new digital services to our customers and streamline and automate our business processes. To help us build our digital presence and achieve our growth ambition, we’re looking for a talented individual to join the team.
As Growth Marketing Manager, you’ll be responsible for driving the development and implementation of a comprehensive lead generation plan, across the complete value chain for our Individual and SME direct customers.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll spend time in our Tunbridge Wells office at least 2 days each month.
What you’ll be doing:

Manage a range of multi-channel and multi-lingual digital paid marketing campaigns to deliver lead targets for direct individual and SME clients.
Lead brand awareness activity, delivering at least one digital brand campaign per year.
Deliver marketing collateral, web content, and offline activity linked to driving leads.
Put in place and manage paid media remarketing activity to support renewal targets of direct individual and SME clients.
Drive improvements to SEO and PPC performance. Working with web, content and copy teams to deliver an SEO-optimised digital marketing content and assets calendar.
Optimise paid media activity, proactively coming up with ideas and strategies to consistently increase effectiveness of the paid media plan.
Digital reporting, maintaining performance reports and full lead gen funnel analysis.
Implement an affiliates strategy and test new affiliate opportunities working with sales, as well as experimenting other paid channels.
People manage the lead generation team, paid media agency and overall paid media budget.
Be accountable for generating annual leads targets with key performance indicators (KPIs) including lead quality, volume and cost per lead (CPL).

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

Are you looking for a role where you can make a difference to our business and the lives of our customers? Do you want to be a truly valued member of a team? Then we at AXA Health would love to hear from you!
We’re recruiting talented Sales Consultants to join our highly successful Retention team in Tunbridge Wells on a permanent, full-time basis. You’ll be an essential member of the team; talking to customers as they approach their annual renewal. You’ll listen to our customers’ needs and provide suitable cover options offering tailored solutions to help them renew and retain their healthcare.
You’ll need to be comfortable having sensitive conversations and taking an empathetic approach, translating factual and complex information in a simple way, converting these enquiries into both sales and retention opportunities through building rapport and active listening skills.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. After your initial training period of 6 months, you'll work at least 40% of your week at our Tunbridge Wells office.
Working Hours and Shift Pattern: Full time, 37.5 hours per week, rotating shifts Monday to Friday between 8am and 7pm with some Saturday 9am to 1pm shifts.
Induction and Training:
Induction Date: 28th October 2024
When you join us, you’ll be given extensive training on our products and tools to ensure you have the knowledge and skills to succeed. You’ll receive one to one coaching sessions, take part in role plays, and even listen to live calls. Our sessions will help to motivate and inspire you as well as support you with your sales and retention techniques.
Providing a Career Development Framework that is reviewed every six months for two years with your manager, giving you clear career progression. Full training and support you need to make a difference, no matter the stage of your career.
What you’ll be doing:

Talking to customers (using a call guide) who are looking to review their Private Healthcare Insurance at renewal.
Listening to customers’ needs and providing suitable cover options by offering tailored solutions.
Having sensitive conversations and displaying empathy.
Translating factual and complex information in a simple way.
Converting sales opportunities.
Building rapport with customers.
Working in a supportive and collaborative environment.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

It’s an exciting time to join our People Projects and Transformation team here at AXA as a Senior People Project Consultant on a 12-month fixed term contract. We’re seeking a pro-active and pragmatic HR professional with experience of organisation design and project management across complex change/ transformation programmes. You’ll lead the successful delivery of people projects that support the business strategy and drive transformation set out in strategic people plans.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, such as part-time or condensed hours, which you can discuss with Talent Acquisition.
What you’ll be doing:

Work alongside the Strategic People Partners to scope key projects and manage project delivery.
Lead, design and deliver People projects/innovative solutions and change in partnership with the business to ensure continuous improvement and value add to the business and our customers.
Stakeholder Management, you’ll develop and sustain collaborative working relationships across the organisation ensuring regular feedback is available so everyone is fully engaged in the project.
Manage and track the project plan, actions, risks, dependencies. Be responsible for effective project controls and procedures within their given initiatives
Provide expert advice and guidance to the business on people policies, processes and procedures relating to the project delivery.
Produce and deliver relevant presentation packs for key stakeholders as required to support projects or initiatives where necessary. Deliver project communications
Use data and insight to provide effective solutions and strategies and ensure metrics are being met and shortfalls are addressed.
Participate in AXA UK wide HR related projects.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

AXA Health is AXA’s health and wellbeing specialist in the UK, and we’re helping people be their best selves. To help support the Customer Experience, Marketing and Operations team in three vital areas, we’re looking for a talented individual to join the team on up to a 12 month FTC.
As Marketing Co-Ordinator, you’ll be supporting the shaping and delivery of our strategic intent for our team across all our audiences including Individual, SME and Corporate and Intermediaries.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
We’re also happy to consider flexible working arrangements, such as part-time or condensed hours, which you can discuss with Talent Acquisition.
What you’ll be doing:

Support the delivery of Customer Experience, Marketing and Operational annual priorities.
Contribute to the delivery efforts of all Customer Marketing, Experience and Operational activities and initiatives.
Support the step-change required from Customer Marketing, increasing our contribution to both business and customer.
Enable actionable insights across a variety of methods, including campaigns, influencing key stakeholders and increasing in customer satisfaction.
Communicate and create strong working relationships with stakeholders at all levels.
Use high quality external thinking, examples and out of sector to enrich our internal thoughts.
Be able to constructively ‘agitate’ to ensure we are operating at the right pace.
Act as a Marketing role model and customer champion within AXA Health.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

Come join our team as a Junior PMO Analyst on a 6 month Fixed Term Contract and play a crucial role in supporting the delivery of our portfolio. As part of the Enterprise Portfolio Management Office (EPMO) team, you’ll be tasked with ensuring that the necessary standards, processes, policies, training, tooling, and reporting are in place to drive successful delivery.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at our Tunbridge Wells office, or attending industry events.
What you’ll be doing:

Support the Head of Delivery and Business Lead in delivering the portfolio in line with AXA Health project governance frameworks and Agile methodology.
Assist the Head of Delivery and Business Lead in various activities related to Governance Boards, including writing portfolio updates and ensuring high-quality data presentation.
Ensure management, tracking, and provision of reporting capability, aiming for meaningful reporting and data quality assurance through automated tools where possible.
Help the Head of Delivery and Business Lead in maintaining a register of portfolio risks, issues, assumptions, and dependencies, and ensuring compliance with AXA Health's change and governance processes.
Aid the Head of Delivery and Business Lead in preparing the programme for audits, including proactive collaboration with internal audit functions to understand baselines and learn from previous audits.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

Are you passionate about customer service? This is a fantastic opportunity to join our team of International Customer Service Representatives, on a full-time basis, where you’ll support customers around the world with their medical claims journey 24/7.
AXA Global Healthcare aim to become an even bigger player in the global marketplace in the next two years and we’re committed to ’delighting our customers’. We place our people and our culture at the core of our ambitions.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home at our Tunbridge Wells office when your shift is during office opening hours.
Basic Salary: Starting at £23,400 increasing incrementally to £26,600 over an approx. 24-month period as you progress in the role. In addition, you’ll earn:
20% Shift Allowance of up to £4,680 Variable annual company bonus
This is a minimum inclusive starting salary of £28,080
What you’ll be doing:

Delivering excellent customer service by providing relevant, detailed and accurate information to every customer.
Using your initiative and the information tools available to provide the best outcome for our customers.
Answering calls whilst adhering to standard response times.
Accurate and timely completion of documentation and follow up of cases.
Remaining calm in the face of challenge to effectively help our customers when they need us the most.

Working Hours and Shift Pattern:Our shift patterns are designed to offer maximum support to our customers and involve a blend of day, night and weekend shifts. These support today’s varied lifestyles and will also earn you 20% shift allowance in addition to basic pay.
As an example, our shifts typically cover 7.5 hours or 8 hours per day starting at the following times:
• Early Shift – starting between 6.00am – 8.00am• Core Shift – starting between 8.00am -10.30am• Late Shift – starting between 12.00pm – 2.30pm• Night Shift – starting at 10pm
Please note that interviews will be taking place in Tunbridge Wells on 30th and 31st July 2024, so we ask that you’re prepared to attend on one of those dates.
Induction and Training: Induction Date: Monday 16th September 2024
To help you settle into the team and set you up for success, you’ll attend a 10-week training and coaching programme, delivered by our specialists. During this time your working hours will be Mon-Fri, 9am - 5pm and you must be able to commit to full attendance.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.
When applying to this role, we will ask you to complete a screening question. Please ensure you answer this in full.

AXA Global Healthcare have an exciting opportunity for a Customer Retention Sales Advisor and to join our team, located in Tunbridge Wells. If you pride yourself on your ability to help customers, overcome objections and find solutions, then this will be the perfect role for you.
Working in the retention team as Sales Advisor, you'll be responsible for retaining customers at renewal and throughout the year. You'll deal with customer queries regarding insurance premiums and cancellation problems and help to ensure our customers are happy to continue their insurance policy with us. This in turn directly translates into monthly performance-based commission that gives you a great chance to significantly increase your earnings, ranging from £500-£800 per month.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, at our Tunbridge Wells office. This role operates on a Monday to Friday 9am - 5pm work schedule with no bank holidays required.
What you’ll be doing:

Re-sell Insurance policies to existing customers, identifying opportunities to upsell and providing all information to ensure renewal of the policy.
Help solve customer problems.
Responsible for achieving monthly sales targets.
Be the point of contact for individual customers renewing their insurance policy.
Proactively contacting individual customers at their renewal.
Working collaboratively across multiple departments to problem solve.
Demonstrate closing the sale, objection handling and negotiating in every call.
Using all relevant and related systems to accurately capture customer data including updating notes and outcomes.
Adhere to FCA/AXA guidelines and conduct each call in a compliant manner.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

We’re looking for an Interim Head of Compliance in AXA Global Healthcare, to help lead our compliance function, ensuring that our operations adhere to regulatory requirements and internal policies. This is an exciting opportunity for a strategic leader to drive a culture of Compliance and Integrity within a global organisation.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, at one of our selected office locations, visiting clients or attending industry events.
What you’ll be doing:

Undertake a deep and thorough review across the key dimensions of regulatory compliance for AGH and implement appropriate rectifications.
Lead the relationship between AGH UK and the Financial Conduct Authority.
Guide the Implement AXA France and AXA Group Compliance and Regulatory initiatives, policy and processes in relation to the business.
Be a member of the Risk and Audit Committee and AGH Senior Leadership Team.
Provide support to the wider Risk and Compliance function providing advice on general regulatory compliance, financial crime and governance matters.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

We’re looking for a Customer Sales Representative to join our International Sales team within AXA Global Healthcare. You’ll be responsible for converting warm leads by making contact to online leads for our Sales team via phone and email.
This is a progressive role with an aim of inspiring someone to move to a complete sales role across our Global sales teams, earning up to 45k per year. It’s a great opportunity for anyone interested in joining a fast-paced Sales Team, with the opportunity to potentially develop your career within Sales whether it be in New Business Sales, Client Management, Account Management, Business Development, or other Sales Roles. We'll work with you to develop your skills and learn across several departments.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home at our Tunbridge Wells office. Please note working hours are Monday to Friday, with shifts between 8am - 5pm.
What you’ll be doing:

Connecting customers with the appropriate sales departments within AXA Global Healthcare, enabling our driven sales team to convert these opportunities to sales.
Offer global health insurance policies, gaining exposure to our growing global market and being supported every step of the way.
Be responsible for lead generation through following up warm leads.
Outbound calling warm leads as well as email correspondence on a daily basis to ensure the customer is directed to the correct team.
Use your excellent communication skills to understand the customer’s needs, actively listening and questioning whilst building rapport. There is a great atmosphere within our small team that motivates and supports each other to hit targets.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

It’s an exciting time to join the Marketing and Communications team here at AXA, with significant investment planned in all UKandI businesses to transform, deliver new digital services to our customers and streamline and automate our business processes. To support, shape and deliver of our strategic intent for Customer Experience, Marketing and Operations (CEMO) across all of our audiences, we’re looking for several talented individuals to join the team.
As Customer Marketing and Planning Manager, you’ll be instrumental in ensuring that Insight and Data underpins everything we do, working closely with our wider CEMO teams, to provide the shape and framework for our delivery teams.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
We’re also happy to consider flexible working arrangements, such as part-time or condensed hours, which you can discuss with Talent Acquisition.
What you’ll be doing:

Lead out, along with wider CEMO colleagues, the delivery of our annual priorities.
Set and shape the correct approach for each of our underlying hypothesis.
Support the step-change required, increasing our contribution to both business and customer.
Lead out on integrated initiatives, such as new feature launches, mandatory activities and special projects.
Enable actionable insights across a variety of methods, including campaigns, influencing key stakeholders and helping support the increase in customer satisfaction.
Be a confident communicator, creating strong working relationships with stakeholders at all levels.
Maintain clear communication, simplifying complex proposals.
Bring in high quality external thinking.
Constructively ‘agitate’ to ensure we are operating at the right pace.
Act as a Marketing role model and customer champion within AXA Health.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

We have a great and varied role within AXA Healthcare as a Financial Planning Analyst. You’ll support the Financial Planning Analyst Manager on the AXA Health financial close process co-ordination including running team month-end processes, performing team IFC controls and producing financial reporting. You’ll also provide audit deliverables and provide required Group reporting financial deliverables.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home or at our office location, in Tunbridge Wells
What you’ll be doing:

Support coordinating the AXA Health close process to meet required deliverable deadlines for Group and Local reporting.
Coordinate tracking the departmental completion of month-end controls to manage operational risk associated with financial results.
Produce and book in the accounting ledger population policy volumes revenue policy premiums, subsidiary results, and commission deferred acquisition costs.
Run and evidence each month for audit, the internal team controls that cover key internal processes.
Production of monthly Health ExCom reporting, revenue report, population report, underwriting reports gross and net of reinsurance, commission report, and income statement.
Identify and investigate any abnormal results that could be potential errors and understand and explain any valid but unexpected results.
Analyse performance of key metrics against budget and prior year for the monthly analytical review meeting.
Complete as required, regulatory performance, solvency reporting and external financial benchmark returns.
Support evidencing the premium and commissions results, and financial reporting to external auditors.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

Are you passionate about transforming complex data into actionable insights? We’re seeking a talented Data Insights Analyst to join our team at AXA Health on a 12 month fixed term contract. You’ll play a key role in creating reports and dashboards that are universally understandable and easy to interpret by their intended audience. In this role, you’ll utilize your expertise in mathematics, statistics, and advanced data interrogation to spot patterns, trends, and correlations that drive strategic decision-making.

As a Data Insights Analyst, you’ll collaborate with cross-functional teams to develop visual and interactive analytics solutions, addressing critical business questions and challenges. You’ll be part of a dedicated team that applies advanced analytics and AI techniques to unlock valuable insights for operational, managerial, and strategic decision-making.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.

What you’ll be doing:


Work with stakeholders to define requirements and key business problems to solve
Apply advanced programming skills (Python, R) and conduct statistical analysis of large datasets to identify patterns, trends, and draw meaningful conclusions
Prepare and effectively communicate insights and recommendations to different senior technical and non-technical audiences
Support the creation of reports/dashboards using a range of data sources to tell a visual story and make the information accessible, understandable, and useable by the end user
Apply best practice data visualisation, user experience (UX) and user interface (UI) principles in solution design and development
Help to combine data sets across multiple data sources


Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.