Motor Insurance In-house Engineer
Full-time
Others
BOLTON, LANCASHIRE, BL6 4SD, Englan...
3 months ago
It’s an exciting time to join the Motor Engineering department here at AXA. As an In-house Engineer, you’ll be responsible for pr.....
It’s an exciting time to join the Motor Engineering department here at AXA. As an In-house Engineer, you’ll be responsible for providing technical expertise to our Motor Claims Department, Brokers and Customers while successfully managing and controlling damage spend on Motor Insurance Claims.
You’ll be instrumental to the team by undertaking remote vehicle inspections using the most appropriate methods such as written reports, data, and digital imaging, to ensure the accurate valuing of the motor vehicle claims. We see ourselves as one big team, where development and the sharing of knowledge is a top priority, so you’ll be someone who thrives off working within a positive and diverse team.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, or at one of our office locations.
For applicants who do not live within a commutable distance from the Birmingham, Bolton or Haverhill office, we would be happy to consider Location Independent working.
What you’ll be doing:
Reviewing and negotiating settlement of all motor vehicles, liaising directly with our customers.
You’ll be working to agreed timescales and business parameters, depending on the business needs.
Audit and evaluate performance of repairer, making recommendations regarding repair quality, repair costs and customer service.
Building and maintaining professional working relationships with a range of suppliers.
Supporting all aspects of the business to assist in the claims process for both insured and third party in order expedite settlement and minimise cost.
Ensuring all work is carried out within agreed KPI’s and SLA’s and in accordance with our company values.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.
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