Property Manager with a housing / property services management background, understanding of Tenancy, Deposit and Letting legislat.....
Property Manager with a housing / property services management background, understanding of Tenancy, Deposit and Letting legislation, and the needs of residents, and excellent customer service and communication skills is required to join a well-established housing association.
SALARY: £34,285 pro rata + Generous Benefits (see below)
LOCATION: Hybrid working partly from the office in Staines-Upon-Thames, Surrey (TW18) and the remaining time from home
JOB TYPE: Full-Time, One Year Fixed Term Contract
WORKING HOURS: 35 hours per week, Monday to Friday
JOB OVERVIEW
We have a fantastic new job opportunity for a Property Manager with a housing / property services management background, understanding of Tenancy, Deposit and Letting legislation, and the needs of residents, and excellent customer service and communication skills.
Working as the Property Manager you will cover all areas of property management and resident liaison for approximately 500 Private Rented and Intermediate Rented properties across Central and Greater London. You will be based in the Staines office with flexible working from home and will be required to travel to the properties regularly to carry out key responsibilities.
As the Property Manager you will be required to have previous property management experience and a strong ability to liaise with residents is essential. You will need to be confident, personable and comfortable speaking to residents in person while onsite, and via the phone and email while working remotely.
DUTIES
Your duties as a Property Manager will include:
• Resolving customer queries promptly, including liaison with the Operational Teams, residents, and 3rd party providers as required
• Establish and maintain effective relationships with internal and external customers and provide support to your Line Manager, Lettings Team, and your Team
• Carry out a planned programme of Estate & Property inspections, taking responsibility for following up reporting and actions
• Overseeing Block cost control and reporting, to deliver a cost-effective service
• Ensuring compliance monitoring is carried out in accordance with agreed schedules & legislation
• Ensuring any legal notices are served to residents correctly along with accurate record keeping and attendance at Court when required
• Facilitate the successful implementation of empty property management processes, minimising costs, and lost revenue
• Facilitating change of sharers, rent increases and renewals, and carrying out reference checks, right to rent checks and issuing tenancy agreements
CANDIDATE REQUIREMENTS
• Previous experience of working in property management
• Great Admin skills
• Understanding of Tenancy, Deposit & Lettings legislation
• Excellent Customer Services Skills
• Great Negotiation Skills
• Team Player but also able to work on own initiative
• ARLA Qualified (not essential)
• Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
BENEFITS
• 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
• Up to 8% contributory pension
• Flexible working
• Investment in your learning and development
• Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family
• Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions
The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%.
APPLY TODAY…
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JOB REF: AWDO-C12543
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