Total 2 job vacancies by AIA Australia Limited

The Opportunity

We have an opportunity available for a Senior People Advisor to join our Workforce Services team. Within this role you will partner with a dedicated HRBP to support an aligned client group within the business. You will be instrumental in working within a collaborative team to allocate workflow, cases and tasks across the Tier 1 HR service model. You will proactively partner with your client group on all employee matters. There is opportunity for the successful incumbent to have exposure to Employee relations work so an interest or qualification in this area would be highly regarded.

To do this successfully you will:

• Provide end to end HR services including Tier 1 support, case management (including performance management) and coach People Leaders on employee matters.
• Coordinate workflow within the People Advisory and HR Business Processes
• Provide employee centric services in alignment with the  People & Culture Service Delivery Model; assessing and handling query volumes, response times and performance to SLA’s
• Be able to own and resolve colleague and People Leader case escalations
• Build and improve the quality of Tier 0 Knowledge Base Articles and Workday content making sure the content remains current, useful, consistent and accessible
• Adapt an employee experience focussed, continuous improvement practice to improve processes, process documentation and data accuracy.
• Develop excellent working relationships across the P&C team and the broader business at both a people leader and employee level
• Work closely with the Employee Relations and Policy Manager to provide additional support in this space as required

Successful applications will demonstrate:

• Tertiary qualification in Human Resources, Law or similar
• Previous experience working in a role within HR service delivery and in HR Service Desk Management
• Prior Workday experience in handling HR data, queries and knowledge management
• A high level understanding of HR principles and practices with the confidence to make recommendations and improvements and implement them optimally
• Exceptional customer engagement skills across senior leadership and employees

Why choose AIA:
 

We've made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Access 4 additional leave days a year to recharge and refresh yourself
• Work with supportive and inclusive managers
• Flexible working arrangement
   

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality – the world’s leading science-backed wellbeing program – we’ve started a movement to make Australia the healthiest, best protected nation in the world.
 

AIA is different. Are you?
 

To join an organisation that helps people live better every single day, apply via the link today.

The opportunity:

We are sourcing an Executive Assistant to join our collaborative team at AIA in Melbourne – St Kilda Road. The successful candidate will provide efficient and effective executive administrative support to two ExCo members. This opportunity would suit an experienced EA who has worked in a similar environment within financial services or insurance and has exceptional organisation skills.

To be successful in this role you will:

• Provide comprehensive diary management including scheduling appointments, meetings, travel and logistics

• Prepare draft correspondence, printing and compiling presentation packs

• Proactively anticipate needs and ensure the executives have all the required documents in advance of meetings

• Provide key support to two Exco in the delivery of business objectives

• Facilitate general invoicing and expense management

• Organise travel and accommodation bookings, in line with the AIAA policy

• Contract management, including arranging review and execution of contracts

• General office duties and provide additional support to the team if required.

Successful applications will demonstrate:

• Proven experience in a similar role supporting senior executives in a large and sophisticated organisation

• High level communication and customer engagement skills

• Strong attention to detail and excellent organisation capability

• The ability to maintain confidentiality and use appropriate judgement and discretion

• Experience working in a fast-paced environment

• Strong prioritisation skills and dedication to consistently deliver a high standard of work

• Flexibility in your approach to work and willingness to assist with additional tasks as required.

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills

• Career development through internal mobility opportunities

• Work for a business helping millions of Australians and make a difference to someone’s life everyday

• Access additional leave days a year to recharge and refresh yourself

• Enjoy wonderful Health and Wellbeing initiatives that support you

• Work with supportive and inclusive managers

• Flexible working arrangement

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. 

Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2023 ANZIIF awards by being named Life Insurance Company of the Year.

AIA is different. Are you?

Join an organisation that helps people live better every single day by applying via the link today.

Applications close on 8th of March 2024.