Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
This position is responsible for leading our C2O (Contract to Order) and Provisioning team. This group is responsible for contract review, billing profile and fulfillment creation/updates. As a leader of this team you will identify risk and needs based on metrics and trends, assist with speed to execution, accuracy and process improvement initiatives.
What You’ll Do:
Coaching and development of team members
Monitor queues, performance and provide reporting/metrics
Identify trends and opportunities for improvements
Sets priorities for the team
Partners with the director on department initiatives and team needs
Create partnerships and own relationships with a various business leaders (Technology, Billing, Sales, Legal, Pricing, Business Ops etc.) to deliver results
Navigate through enterprise/BU initiatives that will impact process and technology
What Experience You'll Need:
What Could Set You Apart:
Excellent critical thinker, problem solve and decision maker
Proven ability to foster a spirit of teamwork and unity among multiple department areas
Strong presentation ability and comfort level with all management levels
Experience with Project Management and LEAN mythology, Green Belt highly preferred
#LI-Hybrid
#LI-ES1
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Primary Location:
USA-St. Louis-Lackland
Function:
Function - Customer Service
Schedule:
Full time