Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
It's an exciting time to join Brown & Brown! Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Director of First Impressions to join our growing Caton Hosey team in Port Orange, FL!
This individual will act as the front desk receptionist for our Caton Hosey office and is responsible for greeting and directing clients and guests at the front desk as well as on the telephone.
Who We Are: Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939. Our unique culture is built on honesty, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve. We think of ourselves as a team, so we have teammates---not employees. We prioritize health, family, and business---in that order. We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself. Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn’t act like one.
Who We Are Looking For: We are looking for passionate team players who believe in working hard and having fun in a collaborative environment. Our team is customer-focused and values the importance of strong relationships, professionalism, and trust. We embrace solutions-oriented big thinkers who are committed to results and aren’t afraid to take risks. We are driven to set goals high and aim even higher.
General Responsibilities:
Provide the first impression to the public for the Caton Hosey office.
Answer all incoming calls and route caller to the appropriate person in a pleasant and professional manner. Answer calls efficiently; answer client inquiries, as needed, or direct the inquiry to the person best able to answer the request.
Greet and direct visitors to the proper person in a pleasant and professional manner.
Manage incoming and outgoing mail, scan, and direct to appropriate teammates, including mailing out of insurance certificates
Retrieve and distribute messages left on the main office voicemail.
Ensure supply inventory is full, ordering supplies as needed, and assist agency personnel with various clerical and administrative functions
Maintain pleasant and satisfactory relationships with all company and agency personnel, communicating all relevant information to the respective parties
Perform other duties as assigned
Required Qualifications:
High School diploma or general education degree (GED)
Proficiency in Microsoft Office 365
Exceptional telephone demeanor
Exceptional customer service and interpersonal skills
Ability to multi-task
What We Offer:
Excellent growth and advancement opportunities
Competitive pay based on experience
Paid Time Off (PTO)
Generous benefits package: health, dental, vision, 401(k), etc.
Employee Stock Purchase Plan
Tuition Reimbursement and Student Loan Repayment Assistance
Mental Health Resources
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
